IN SHORT
This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and take on the responsibility to lead On’s
new Store in Seoul, S...
IN SHORT
This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and take on the responsibility to lead On’s
new Store in Seoul, South Korea.
On will rely on you to help co-define the various store operation processes ahead of the opening. That includes supporting our
Talent Team in hiring a dream team of service-minded Sales Advisors who will - under your leadership - run the store on a daily
basis.
Once the doors have opened, you will be in charge of the store’s overall performance and delivering exceptional customer service
every day. You will oversee all store related operations from inventory to IT systems to customer flows, as well as all internal
team related responsibilities and external partnerships (e.g. community building).
YOUR MISSION
Continuously embrace and communicate On’s values and brand philosophy in team and customer interactions
Hire & Manage schedules for all store advisors, collaborate with our Talent team for talent administration & development (e.g.
payroll, onboarding, career progression and recruiting)
Establish and build external partnerships to boost community engagement
Take responsibility and create business drivers for store performance and monitoring of relevant store KPIs
Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels and FoH (Front-of-House) operations
for exceptional customer service
Support piloting, innovation and implementation of new retail solutions
Execute product strategy and work closely with our sales planning and retail marketing team for optimize sales funnel & visual
merchandising
Ad hoc duties as needed
Other Information
The following information is representative of the essential functions performed in this specific position.
As you will be working in a retail store environment the position involves constant spoken communication but also reaching,
carrying, climbing stairs, and standing for consecutive hours. It will occasionally involve stooping, kneeling, and crouching. You
may also occasionally lift material up to 25 pounds (11.3 kg).
YOUR STORY
10+ years of experience in a customer-focused setting, including 3 years of managerial responsibilities
Operational retail experience in a premium, sports, tech, and / or fashion environment is a strong plus
Collaborative team player with strong interpersonal, hospitality, and communication skills
Experience in creating interactive and meaningful experiences for your customers and team members
Entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs
Ability to read, write, and speak Korean and English
Ability to work weekends, evenings, and holidays as needed
YOUR TEAM
Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in
creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value
authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the
center of everything we do, ensuring that every interaction delivers a moment of WOW.
IN SHORT:
This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) Retail team and take on the responsibility to
co-lead On’s new retail store in Seoul.
As one of the first hires, On will rely on you to help co-define the various store operation processes. You will be in charge of
the store’s overall performance and delivering exceptional customer service every day. You will oversee all store related
operations from inventory management to IT systems to customer flows and product training, as well as all internal team related
responsibilities.
YOUR MISSION:
* Continuously embrace and communicate On’s values and brand philosophy in team and customer interactions
* Support staff planning and hiring to build a high performing team
* Contribute to implementation of ongoing learning and development programs for the store team and on-the-job coaching / training
as needed
* Support monitoring of store key performance indicator to track health of business operations
* Oversee FoH (Front-of-House) operations to ensure that exceptional service is provided to each and every customer
* Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels as well as inbound and outbound
product flow requirements
* Act as the in-store troubleshooting expert for On's store systems and core processes
YOUR STORY:
* 6+ years of experience in a customer-focused setting including managerial responsibilities
* Operational retail experience in a sports or fashion environment is a strong plus
* A collaborative team player with strong interpersonal, hospitality and communication skills
* An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs
* Professional working proficiency in English
Addition Requirements
* Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing
for consecutive hours. It also includes stooping, kneeling, and crouching.
* Working hours: This role will need to have the ability to work weekends, evenings and holidays as needed.
YOUR TEAM:
Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in
creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value
authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the
center of everything we do, ensuring that every interaction delivers a moment of WOW.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all
decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide
sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and
fair experiences for all potential future team members. You are not required to provide this demographic information and this
information will in no way impact your eligibility for hire.
At a Glance
As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain
operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management,
executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant
impact, advance your career, and help shape the future of our retail environment.
Your mission
* Continuously lead and communicate through On's values and brand philosophy in team and customer interactions
* Foundational cash handling expectations and standardized operating procedures – example; responsible for all cash transactions
and opening and closing of tills, point of sale systems etc.
* Opening and closing store procedures and ensuring loss and prevention standards are followed
* Maintain in-depth knowledge of technical product information and stay up to date with On’s global activities and projects (e.g.
sustainability efforts, athlete stories)
* Coach the team to ensure excellent standard of all technical product knowledge
* Contribute and streamline feedback to continuously improve store processes, customer engagement and team happiness in line with
our company culture of radical candor
* Maintain the visual standards in the store to deliver a premium experience and optimize sell through strategy
* Lead and maintain exceptional stock room strategy and inventory management standards
* Create an inclusive workplace culture by treating all employees and customers with respect.
The Pillars: You will oversee a designated store area, of the following (Back of House, Visual Merchandising, Product, Community,
or People), driving strategy implementation, monitoring execution and fostering team engagement to ensure success in the focus
area.
Your story
* 3+ years of experience within a consumer-facing or retail work environment, preferably in a supervisory role
* Background in the Running, Fashion or Sports Industry is preferred, but not a must
* Strong communication, hospitality, and interpersonal skills
* Ability to take initiative, learn quickly, and work both independently and as part of a team
* Eye for maintaining outstanding store condition and visual merchandising standards
* Experience with Microsoft Dynamics and / or other ERP (Enterprise Resource Planning system) is preferred, but not required.
* Entrepreneurial spirit who expects the unexpected
Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for
consecutive hours. May occasionally involve stooping, kneeling, and crouching.
YOUR TEAM:
Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in
creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value
authenticity, collaboration, and a relentless drive for excellence.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all
decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide
sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and
fair experiences for all potential future team members. You are not required to provide this demographic information and this
information will in no way impact your eligibility for hire.
Trollhättan•Heltid•Publicerad: 13 juli•Sista ansökan: 23 juli
Hej, just nu letar jag efter en vikarierande Store Leader till Teliabutiken i Trollhättan. Jag heter Garine Abraham och ansvarar för Teliabutikerna i region Väst. Vi är ett drivet säljgäng som jobbar väldigt operativt med att utveckla försäljningen inom regionen och hela butikskedjan.
Din nästa utmaning?
Jag söker nu en vikarierande ledare till butiken i Trollhättan. I vår ledningsgrupp har vi uppdraget att driva försäljning och hålla hög kundnöjdhet inom vår region. Vi säljer alla de produkterna och tjänster/lösningar som Telia erbjuder. Vi behöver framöver öka graden av flexibilitet och specialisering i den försäljning vi bedriver för att möta ökade kundkrav och göra det enklare att vara kund hos Telia. Målsättningen är att maximera kundnöjdhet och förlänga kundlivscykeln.
Vi är på en förändringsresa och för att lyckas nå dit vi vill behöver vi ledare som ständigt utmanar, förenklar och bryr sig om våra medarbetare, kunder och vårt samhälle. Vi tror inte på strikta hierarkier utan snarare på individer och team som lyckas i en kultur präglad av självledarskap och engagemang. Vi tror på ledare, som genom löpande feedback och coaching av sina team, ser till att vi är på rätt väg. Det är därför vi söker efter dig, som är driven och skicklig, som vill vara med på vår resa och hjälpa oss att nå våra mål.
Och vem är du?
Du är driven och genuint intresserad av försäljning och att få andra människor att utvecklas och växa. Du är bra på att bygga lag och vågar utmana dig själv och dina kollegor.
Du har förmåga att leda genom andra och är bra på att kommunicera med olika slags människor.
Dina ledaregenskaper:
Driven.
Engagerad.
Säljfokuserad.
Din erfarenhet:
Försäljning.
Erfarenhet och kunskap inom retail.
Ledarerfarenhet inom försäljning är meriterande.
Intresserad?
Om du vill bli en del utav mitt team, sök jobbet! Vill du veta mer, ring mig på 0739859936 eller maila garine.abraham@teliacompany.com Rekryteringen sker löpande, så tveka inte att höra av dig.
Join us and let's make better happen – together!
