Staff Product Manager, Payments

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Stripe Issuing team enables users–from the most promising startups and largest platforms in the world to Stripe itself—to build and launch successful card programs and financial features into their product using powerful programmatic APIs and intuitive UIs. The team creates the infrastructure, user facing experiences, and partner integrations needed to manage the lifecycle of a card and enable efficient money movement. This is a great opportunity to help build one of Stripe’s fastest growing businesses. Our top users span fintechs to large enterprises & cover a range of verticals including Buy Now Pay Later, vertical SaaS platforms, on-demand marketplaces, expense management platforms, fleet, travel & more across the world. WHAT YOU’LL DO As EMEA Product Lead for Stripe Issuing, you will lead our product development efforts for building the best-in-class card issuance systems, including designing user-facing APIs and interfaces and working directly with top global users in building and growing their card programs in EMEA. This is a highly complex and challenging role that will require you to deeply understand user needs and collaborate across internal and partner teams to build and launch a seamless product experience at scale. We’re looking for a strong Product Lead that can run Stripe Issuing in EMEA like a standalone business, with expertise in partnering with go-to-market teams to scale our EMEA Issuing business. This Product Lead will spend significant time with users to deeply understand their needs and experiences, Stripe leadership and go-to-market teams to build the EMEA Issuing strategy and roadmap, and cross-functional internal stakeholders to build compliant and scalable products.   RESPONSIBILITIES * Lead our Stripe Issuing effort in UK and Europe * Shape the direction and product strategy for helping users manage their card programs * Partner with engineering to bring new Stripe Issuing product solutions to the UK and European markets * Collaborate with other Stripe teams (design, legal, risk, compliance, engineering, etc.) early in the product development lifecycle and jointly shape product plans that lead with delightful and helpful user experiences * Own the roadmap and go-to-market, with product marketing, of EMEA Stripe Issuing * Act as the voice of the user in product and API designs, gathering direct feedback from customers * Ensure we’re building in a scalable, performant way WHO YOU ARE We're looking for someone who: * Brings 8+ years of experience in a product role * Has domain knowledge in financial products, particularly card issuing, financial systems, and card networks * Strong focus on scaling products in close collaboration with go-to-market teams * Has experience building platform and/or API products * Has strong written and verbal communication skills with a talent for precise articulations of customer problems * Can put themselves in the shoes of their users and be a steward of crafting great experiences

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM You will be joining Stripe’s ML Foundations and Gen AI team to incubate new ML applications and improve our ML capabilities across Stripe. Our team is responsible for unlocking novel ML and LLM techniques and applications across Stripe’s product suite to drive business outcomes, as well as providing infrastructure, tooling and support for ML teams. WHAT YOU’LL DO As a senior product leader, you will lead a cross-functional team to define, incubate and scale new ML/AI applications across Stripe’s product suite, and drive our strategy and roadmap for ML/AI infrastructure powering all of Stripe’s teams. You will work closely with product leaders across business units to define and deliver on an AI-centric product strategy, launching new applications that drive incremental business outcomes.  At the same time, you will be advancing our core AI technology stack to empower teams across Stripe to infuse their scenarios with Agents and agentic capabilities, with API support for agent quality and continuous improvement. RESPONSIBILITIES * Develop and execute on the Stripe-wide strategy for new ML/AI applications across our product suite * Evaluate and align on areas of investment for ML/AI applications in collaboration with product leaders across the company  * Work with cross-functional teams to execute on the roadmap and launch successful new ML/AI applications * Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams * Develop and execute on a strategy for advancing Stripe’s ML/AI infrastructure and tooling WHO YOU ARE We’re looking for someone who meets the requirements below, and has a passion for AI to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * * 7+ years of experience delivering highly successful and innovative software products which are ML powered * Solid understanding of ML and applied AI tech stacks * Demonstrated ability to influence company level strategy and work with business leaders to execute on the transformation * You push the pace. You take blame and pass the praise. People love working with you. * Proven ability to lead teams and work cross-functionally in a highly collaborative environment. * Ability to analyze and use quantitative and qualitative data to inform decisions. * A deep understanding and empathy for consumer and business users — you love building products that make our customers feel joy, delight and trust. * Relentlessly drives product quality * Capable of working on both 1P and 3P products

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Risk Product Experience team develops products for users to understand, manage, and improve their risk standing on Stripe. We craft outstanding product experiences to help users navigate all of Stripe's risk journeys (i.e. information collection to meet partner and regulatory commitments). These risk experiences are some of Stripe's most critical user journeys—allowing us to seamlessly onboard users to the global financial ecosystem and apply targeted actions to stop fraud and financial crime. The Risk Product Experience team delivers these journeys at scale (i.e. millions of users) and partners with teams across Stripe to ensure we deliver consistently excellent user experiences via flexible UX partners, primitives, and APIs. WHAT YOU’LL DO In this role, you'll own the product strategy for risk experiences that reach millions of users globally. You'll partner across Stripe to make complex compliance and fraud-prevention journeys feel clear and seamless—turning one of Stripe's most critical surfaces into a competitive advantage for the businesses we serve. RESPONSIBILITIES * Define the strategy and roadmap for existing and new Risk product experiences * Drive collaboration across Stripe and external partners to deliver delightful, high-performing end-to-end risk journeys * Act as the voice of the user in product and API designs, gathering direct feedback from customers and internal stakeholders * Work with engineering, design, and go-to-market teams on designing a personalized and scalable onboarding experience WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years in Product Management, specifically in delivering outstanding user experiences for complex and technical products * Experience managing technical software products from kickoff to ship * Consistent track record of leading ambitious and ambiguous 0-to-1 projects * Strong stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders * Strong communication skills—you can summarize and express complex requirements in an accessible and precise manner PREFERRED QUALIFICATIONS * Preferably has experience with B2B SaaS or Fintech Consumer * Preferably has experience with compliance and regulation in financial services * Experience working on zero-to-one products, particularly in startups