Senior Account Director

Senior Account Director

Oliver

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.  As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.  Role:  Senior Account Director  Location:  Toronto, Canada     ABOUT THE ROLE:  As Senior Account Director, you are OLIVER's primary lead for the client in Canada — strategic partner to senior client stakeholders, commercial owner and team leader. You will set the direction for an integrated account spanning brand, creative, media, insights and activation, translating business objectives into clear briefs and ensuring every piece of work is delivered to the highest standard.  This is a hands-on senior leadership role. You will shape strategy, manage the P&L, grow the client relationship and lead a cross-functional team — all while maintaining the rigour that complex, multi-workstream accounts demand. The role includes occasional travel across Canada for client meetings, events and activations.  WHAT YOU WILL BE DOING:  * Act as the primary strategic partner and senior point of contact for the client in Canada, building deep and lasting relationships with client leadership.  * Define and execute integrated account strategy in collaboration with client stakeholders and internal leads across brand, creative, media, insights and activation.  * Lead, mentor and resource a cross-functional account team; set priorities, support professional development and maintain consistent quality across all output.  * Translate client business objectives into clear agency briefs, creative direction and measurable KPIs; build and sustain robust measurement and reporting frameworks.  * Oversee campaign planning, production timelines and integrated delivery across all workstreams, ensuring work meets the client's brand standards, regulatory requirements and quality expectations.  * Manage escalations proactively; mitigate risk, maintain governance and oversee approval processes across the account.  * Ensure all activity complies with Canadian alcohol marketing regulations and the client's internal brand and safety guidelines.  * Identify and develop new opportunities within the account; contribute to strategic pitches to grow the partnership.  * Represent OLIVER in senior client meetings and at industry events across Canada.  * Partner with finance, legal and production to ensure accurate scoping, invoicing and contract management.  * Own the client's Canada P&L: annual budget planning, revenue forecasting, cost management, margin protection and contractual compliance.  * Present financial performance and budget progress to client and OLIVER senior stakeholders on a regular basis.  * Drive commercial efficiencies across the account without compromising delivery quality or client outcomes.  * Manage scope change processes; ensure changes are documented, approved and accurately reflected in billing.  WHAT YOU NEED TO BE GREAT IN THIS ROLE:  * Significant agency account management experience at senior or director level, leading large, complex, multi-disciplinary accounts.  * A track record of building and sustaining senior client relationships — operating as a trusted strategic advisor, not just an operational contact.  * Strong commercial acumen: P&L accountability, revenue forecasting, budget management and margin awareness.  * Experience leading integrated teams across creative, digital, media, PR and shopper or activation disciplines.  * Deep understanding of the CPG, beverage or alcohol category; experience with spirits brands is a strong advantage.  * Knowledge of Canadian regulatory requirements for alcohol marketing, with a track record of ensuring compliance in practice.  * Confident, credible communication, presentation and negotiation skills across all levels of seniority.  * Strong account and project management skills; able to run complex, multi-workstream accounts with rigour and attention to detail.  * Experience owning account-level P&L and presenting financial performance to senior stakeholders.  * Confidence managing scope, cost control and contract compliance on large integrated accounts.  * Track record of identifying and realising commercial growth opportunities within existing client relationships.  * Strategic integration of AI tools to enhance account workflows, including briefing, reporting, campaign planning and operational efficiency.  * Experience setting AI quality standards and governance for a team; guides responsible adoption and critical evaluation of AI outputs.  * Agentic leadership approach: systematic, outcomes-focused problem-solving applied to complex account and business challenges.  * Drives exploration of how AI can improve account performance and client outcomes; contributes to best practice across the OLIVER network.  * Direct experience working with the client's portfolio.  * Familiarity with measurement frameworks, media planning tools and marketing analytics platforms.  * Experience leading new business development and multi-stakeholder pitches. * Formal qualifications are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering or self-directed learning.  REQ ID: 17949 #LI-FL1 #LI-HYRID #LI-DIRECTOR At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. Salary Range $119,000—$133,000 CAD Our values shape everything we do:  Be Ambitious to succeed    Be Imaginative to push the boundaries of what’s possible    Be Inspirational to do groundbreaking work    Be always learning and listening to understand    Be Results-focused  to exceed expectations    Be actively pro-inclusive and anti-racist across our community, clients and creations     OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.     OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Senior Account Director, Media

DEPT

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Creative & Media services. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients. You are the commercial engine and primary sparring partner for one of our largest Tech client verticals. You’ll bridge the gap between complex Paid Media strategies and the client’s ambitious growth goals, ensuring our partnership feels less like a vendor and more like an extension of their own leadership team. Your mission is to support driving revenue into a 20% growth success story. WHAT YOU'LL DO: * Client Leadership: Act as the primary business partner for the client, building trust-based relationships at the senior level.  * Growth Ownership: Drive a 20% YoY growth target by identifying commercial opportunities in Paid Media, Social Organic, LLM, and Influencer strategy.  * Matrix Orchestration: Lead the "Trio" (Account, Program, Strategy), serving as the final decision-maker to ensure delivery matches client expectations.  * Strategic Sparring: Challenge the client and internal teams with "Growth Invention" ideas, moving beyond execution to strategic impact.  * Commercial Governance: Own the P&L, SOWs, and profitability for the Business Group.  WHAT YOU BRING: * Media Pedigree: A deep, must-have understanding of integrated Paid Media (Social, Programmatic, Search).  * Agency DNA: Proven experience managing complex, multi-workstream accounts in a global agency or consultancy environment.  * A confident, outgoing, and positive personality.  * You are a natural people person who builds chemistry instantly.  * Challenger Mindset: You aren't afraid to have sensitive conversations or reset expectations when budgets or timings shift.  * Social Fluency: Experience or strong exposure to Social Organic and Influencer ecosystems. WE OFFER * A flexible, hybrid working policy * The choice of medical healthcare providers (Bupa or Medicash)  * 25 days holiday plus bank holidays and your birthday off each year * Company pension scheme  * EAP scheme * Ride to work scheme  * Enhanced family friendly policies * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT® * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Senior Account Director, Digital - Digital Practice

Madano

Madano’s award-winning digital team works with clients across science, technology and engineering, helping them shape the future through effective digital storytelling.     As one of the fastest-growing communications consultancies in the UK, we are looking for an experienced and commercially minded Senior Account Director to help grow Madano’s digital offer. This is a senior role for someone who can provide trusted client counsel, shape digital strategies and plans, oversee high-quality service and delivery, and identify opportunities to expand our work across existing clients and new prospects.    The successful candidate will bring strong knowledge of digital marketing disciplines, curiosity about emerging trends and technologies, and the ability to translate insight into clear, effective recommendations for clients and teams.  The role  Madano’s digital team collaborates with clients, media partners and internal teams across Insights, Creative, Healthcare, and Net Zero Transition to develop paid, earned, shared and owned media strategies and campaigns. As Senior Account Director, Digital, you will play a key role in setting strategic direction, overseeing delivery and ensuring our digital work is of the highest quality, creatively effective and tangibly measurable. You will be responsible for leading client relationships, provide senior counsel, shape briefs, develop scopes of work, oversee project teams and ensure high-quality delivery across multiple accounts. You will be expected to bring both strategic and practical digital expertise across areas such as paid media, SEO/GEO, website and content strategy, analytics, customer experience, digital design, social media, media buying and integrated campaign planning. You will not need to be a specialist in every discipline, but you should be confident enough to ask the right questions, guide teams and partners, and advise clients on the best digital approach.  You will also contribute to the continued growth of Madano’s digital offer, helping to develop new products, improve ways of working, mentor junior team members and identify opportunities for innovation across AI, search, analytics, digital storytelling and performance communications.  What we expect  Leadership and client counsel  * Acts as a trusted adviser to senior clients and contacts, providing clear, evidence-led counsel and constructive challenge.  * Leads complex digital workstreams across multiple accounts, ensuring work is delivered on time, on budget and to a high standard.  * Builds strong relationships with clients, colleagues, media partners and suppliers.  * Brings together the right internal and external specialists across Insights, Creative, Healthcare, Net Zero Transition and digital delivery.  * Coaches and supports junior and mid-level team members, contributing to a positive, collaborative and entrepreneurial team culture.   * Shows curiosity about emerging trends, channels, audience behaviours and digital innovation, including AI, search and changing media consumption habits.  * Able to come into the office three times per week to collaborate with colleagues and clients.  Digital strategy and delivery  * Leads the development of digital strategies, channel plans and campaign recommendations across paid, earned, owned and shared media.  * Has strong knowledge across digital disciplines including paid media, SEO/GEO, website strategy, analytics, social media, content strategy, customer experience and digital design.  * Confidently scopes, plans and oversees digital projects, including timelines, budgets, resourcing, deliverables and review processes.  * Interprets data from platforms such as Google Analytics, LinkedIn Ads Campaign Manager, Google Ads, Meta and Semrush, translating findings into clear recommendations.  * Oversees reporting and measurement frameworks, ensuring clients understand performance, learnings and optimisation opportunities.  * Writes and reviews strategic documents, proposals, digital audits, campaign plans, scopes of work, client reports and recommendations.  * Maintains high standards of quality control across digital outputs, including copy, creative, targeting, reporting and technical delivery.  * Understands compliance, governance and approval processes, particularly in regulated sectors such as healthcare (essential) and energy.  * To note, roughly 65% of your time will be dedicated to client delivery.   Commercial growth and visibility  * Understands client objectives, sector context, audience needs and commercial priorities.  * Identifies opportunities to improve existing work and expand Madano’s digital remit.  * Meets individual and team new business targets for the year.  * Manages project teams effectively, ensuring roles, responsibilities and deadlines are clear.  * Understands strong financial management, including scopes of work, budgets, profitability, forecasting, timesheets and supplier costs.  * Supports new business activity, including proposal development, pitch thinking, audits, research and digital recommendations.  * Represents Madano’s digital expertise in client meetings, new business opportunities, industry events and internal forums.  * Contributes to Madano’s own marketing, thought leadership, credentials, case studies and service development.  What you’ll get out of the role  * A senior role in a growing digital team within one of the UK’s fastest-growing communications consultancies.  * The opportunity to shape digital strategy and campaign delivery for clients working across science, technology, healthcare, energy and engineering.  * Exposure to a wide range of digital projects, including website development, paid media, SEO/GEO, product and service launches, media buying, customer experience and integrated communications campaigns.  * Working with global clients across Healthcare and Net-Zero Energy Transition clients.  * A leadership role in developing Madano’s digital offer, including new approaches in AI, search, digital analytics, audience strategy and performance communications.  * The opportunity to mentor junior colleagues and help build the next generation of digital talent at Madano. * Access to a global network of agencies under the AVENIR GLOBAL parent company, with opportunities to support international clients and cross-market collaboration.  About Madano  Help us shape the future.  Madano is committed to building a better world through intelligent and creative communications. We work with clients who are solving major challenges of our time through science and technology - helping them tell their story, make the right connections, change attitudes and influence behaviours.   Our people are highly motivated and engaged, always encouraged to make their voices heard and given the opportunity to progress. And while we deal with serious issues, we make sure we don’t take ourselves too seriously along the way. Questioning accepted wisdom, always looking for alternative solutions, ours is a purpose-driven culture where everyone pulls together to make a lasting difference.   We have resolved to work only with organisations whose values align with our own. And we employ people who demonstrate a genuine commitment to delivering positive change.   Important Information Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have any accessibility requirements so that we can accommodate your needs during this process. We embrace the use of AI across our business and see it as a valuable tool in our work. However, as part of our recruitment process, we ask candidates not to use AI to generate application content or complete written tasks. Submissions may be reviewed using AI detection tools to ensure we can fairly assess each candidate’s own skills and experience. AI use is encouraged once in role. OUR BENEFITS AS WELL AS THE BASIC SALARY, GREAT SOCIAL EVENTS AND A CULTURE OF CONTINUAL LEARNING, OUR COMPETITIVE BENEFITS PACKAGE INCLUDES: * 25 days’ holiday plus Bank Holidays (rising to a maximum of 30 days alongside length of service) * Enhanced employer pension contribution * Private Medical insurance (for you and your family) * Income Protection insurance * Life Assurance at 4x your salary * Financial support and advice * Travel insurance (for you and your family) * An annual wellness benefit of £150 * Four-week sabbatical after every 5 years’ service. Madano offers a range of first rate, dedicated training that enables employees to take control of their careers to become experts in their field and trusted advisors to clients. *Some benefits are contingent on successful completion of probation period. EQUAL OPPORTUNITIES Madano is committed to a policy of equal opportunities and non-discrimination. At all times we aim to recruit, develop and promote the very best people, basing judgement solely on suitability for the job. We particularly encourage applications from those who are significantly underrepresented in our sector, such as disabled people, ethnic minorities and neurodiverse people. Privacy Policy We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy here and Recruitment Privacy Policy.