Team Lead, IT support APAC

Databricks

REQ ID: FEQ327R463  Recruiter: Dina Hussain Location: London, United Kingdom Industry Sector: Energy, Resources and Utilities sectors As a Manager, Field Engineering (Data and AI), you will lead a team of pre-sales Solutions Architects focusing on complex, strategic accounts, helping to lead our UK&I expansion with a specific focus on the Energy and Resources sector. Your experience partnering with sales organisations will help to drive accelerated adoption of the platform in customers, demonstrated by revenue growth, while coaching new sales and pre-sales team members to work together. You will guide your team and be involved with opportunities to enhance your team's effectiveness. You must be an expert at communicating complex, business value-focused solutions; supporting complex sales cycles; and building relationships with key stakeholders in large corporations.    You will report to the Senior Director, Field Engineering.   The impact you will have: * Manage hiring, onboarding and building your Pre-Sales Solutions Architect team * Where required, rapidly scale the designated team without sacrificing quality * Use AI natively yourself to drive efficiency and scale * Build a collaborative culture within a rapid-growth team. To embody and promote Databricks' customer-obsessed, teamwork and diverse culture * Support an increase in consumption revenue through the investment of Solutions Architect involvement in sales cycles * Promote a solution and value-based selling field-engineering organisation * Display an understanding of business needs and revenue potential for accounts in the assigned region * Build Databricks' brand in UK&I in partnership with the Marketing and Sales team * Lead from the front by engaging directly with key customer stakeholders to ensure and speed up customer projects and technical implementation decisions * Help Databricks continue to expand by winning hearts and minds as we evolve our processes to support our business and technical growth   What we look for: * AI native builder mentality - using AI to enhance your own productivity and that of your team is a non-negotiable * Experience in a pre-sales leader role - developing, managing and building a team of successful Big Data, AI, or Cloud professionals. * Experience in a customer-facing role across the Energy, Resources and Utilities  sectors in the UK and Ireland * Experience in developing go-to-market (GTM) strategies * Experience in complex strategic accounts  * Have experience scaling and mentoring field and technical teams * Knowledgeable in and passionate about data-driven decisions, AI, and Cloud software models * Great at instituting processes for technical field members to improve efficiency * Market experience of the UK&I region About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Verifone

WHY VERIFONE For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success. Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. WHAT’S EXCITING ABOUT THE ROLE Verifone is looking for a Data Platform Engineer to join our Platform Engineering team. Rather than being a single-technology specialist position, this is a unique opportunity to your generalist skillset to own and evolve a broad data platform that spans streaming pipelines, multiple database technologies, on prem and cloud infrastructure, and DevOps/SRE operational tooling.  We are looking for experience in core technologies including Kafka, Redis, Data Lake technologies and Cloud Engineering, with the opportunity to leverage other skills such as PostgreSQL, MySQL, MongoDB, SQL Server and more. You will design and operate end-to-end data pipelines that power new AI and analytics initiatives, migrate streaming services to Kubernetes, and build the automation and tooling that reduces operational toil across the team.  If you are energized by working across the full data stack—pipelines, databases, infrastructure, observability, and CI/CD—rather than going deep on a single technology, this role is built for you.  KEY RESPONSIBILITIES Data Platform & Pipeline Development  * Design, build, and optimize end-to-end data pipelines—streaming and batch—that serve Verifone’s AI, machine learning, and analytics initiatives.  * Work with diverse data technologies and formats: streaming via Kafka, batch via ETL processes, file formats such as Parquet, and table formats such as Iceberg or Delta Lake.  * Collaborate with data engineering and development teams to enforce best practices for data flow, schema design, security, scalability, and performance.  * Continuously improve data pipeline reliability, latency, and throughput across the full SDLC.  * Support and integrate AWS data tooling including Athena, Glue, Redshift, and S3-based data lake patterns.  Streaming Infrastructure (Kafka & Ecosystem)  * Manage and support Apache Kafka clusters (including AWS MSK), Kafka Connect, and KSQL for high-throughput, fault-tolerant event streaming.  * Handle day-to-day Kafka operations: offset management, lag monitoring, consumer group management, cluster rebalancing, and partition tuning.  * Perform cluster maintenance: upgrades, configuration changes, scaling events, and health checks.  * Drive incident response and root cause analysis (RCA) for streaming platform issues.  * Participate in the active effort to migrate Kafka and related services to Kubernetes.  Database Operations  * Operate and support multiple database technologies in production: Redis, PostgreSQL and MySQL (indexing, replication, HA/DR, query tuning), and MongoDB.  * Perform routine maintenance across database platforms: upgrades, configuration tuning, health monitoring, and capacity planning.  * Support Snowflake data warehouse operations and integrations as part of the broader analytics stack.  * Implement and uphold data security practices including encryption-in-transit/at-rest, secrets management, and least-privilege access across all data stores.  DevOps, SRE & Automation  * Develop and maintain automation scripts (Python, Bash) to reduce manual toil and improve platform reliability.  * Design, implement, and manage CI/CD pipelines for patching, deployment, and configuration automation.  * Build and maintain Infrastructure as Code (IaC) using Terraform, Ansible, or similar tools.  * Containerize and orchestrate workloads using Docker and Kubernetes.  * Manage cloud infrastructure on AWS: EC2, VPC, IAM, MSK, ElastiCache, CloudWatch, and related services.  * Set up and maintain observability tooling—metrics, logs, and tracing—and participate in on-call incident response.  * Support cloud migration tasks, moving workloads between on-prem and cloud environments.  REQUIRED QUALIFICATIONS / SKILLS We are looking for a well-rounded platform engineer with experience in Kafka, Redis, Data Lake technologies and Cloud Engineering. Candidates should demonstrate breadth across data, databases, DevOps and SRE skills:  * 4+ years of overall engineering experience, with demonstrated work across data pipelines, database operations, and infrastructure—not limited to a single technology.  * Hands-on experience with Kafka or another distributed streaming platform (Kafka, Kinesis, Pulsar) in a production environment.  * Operational experience with at least two of the following database technologies: Redis, PostgreSQL, MySQL, MongoDB, Redshift or Snowflake.  * Proven data pipeline experience: building or maintaining ETL/ELT processes, batch jobs, or streaming pipelines that serve analytics or operational use cases.  * Strong scripting and automation skills (Python and/or Bash) with a track record of reducing manual toil.  * CI/CD pipeline development and Infrastructure-as-Code experience (Terraform preferred).  * Solid Linux fundamentals: networking basics, log analysis, system troubleshooting, process/memory/disk management.  * Cloud engineering experience, preferably AWS (EC2, VPC, IAM, MSK/ElastiCache, CloudWatch).  * Familiarity with observability practices—metrics, logs, tracing—and incident response workflows.  * Understanding of distributed systems trade-offs: availability, consistency, partitions, backpressure.  * Strong communication skills including the ability to present platform status and technical decisions to non-technical stakeholders.  * Flexibility for on-call rotation and occasional weekend support.  PREFERRED SKILLS (HIGHLY DESIRED) Data Engineering Depth  * Experience with stream processing frameworks: Kafka Streams, Apache Flink, or similar.  * Familiarity with data lake table formats: Apache Iceberg, Delta Lake, or Apache Hudi.  * Hands-on experience with AWS data services: Athena, Glue, Redshift, or Lake Formation.  * Working knowledge of Snowflake—data loading, query optimization, or integration patterns.  * Understanding of data quality, data lineage, or schema registry concepts.  Infrastructure & Security  * Container/Kubernetes depth: deployments, StatefulSets, storage classes, Helm.  * On-prem infrastructure experience: VMware/KVM, SAN/NAS storage, network configuration.  * Security and compliance experience, particularly PCI-DSS (Payment Card Industry Data Security Standard).  * Secrets management tooling: HashiCorp Vault, AWS Secrets Manager, or similar.  WHAT WE OFFER * Broad platform ownership—you will work across Kafka, Redis, MongoDB, PostgreSQL, MySQL, Snowflake, and more, growing as a well-rounded platform engineer rather than a single-tool specialist.  * Direct impact on Verifone’s global payment infrastructure—your work keeps billions of transactions flowing reliably every year.  * Ground-floor involvement in building the data pipelines that will drive Verifone’s AI, machine learning, and analytics strategy.  * Hands-on participation in a Kafka-to-Kubernetes migration—a meaningful infrastructure modernization project from day one.  * Mentorship from senior engineers and platform architects with deep production experience.  * Clear career progression path from mid-level to senior and lead engineer.  * Funded certification paths—Confluent (CCDAK, Certified Administrator), AWS (Solutions Architect, MSK Specialty), CKA, dbt—plus budget for courses and technical conferences.  * Hybrid/remote working flexibility with a collaborative team culture.  * Competitive compensation with performance-based incentives.  OUR COMMITMENT Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Databricks

SLSQ327R368 Databricks is seeking a Lakebase Sales Specialist to help customers modernize their operational data foundation with Databricks Lakebase, our fully-managed Postgres offering for intelligent applications. This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications, helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. THE IMPACT YOU WILL HAVE * Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team. * Lead with outcomes for key Lakebase personas — including platform teams and developers, data teams, and central IT — articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency. * Sell the value of fully-managed Postgres for intelligent applications, positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences. * Run complex, multi-threaded sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders. * Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists. * Compete and win against legacy and cloud-native operational databases by leveraging our compete assets, benchmarks, and customer references. * Align to measurable business outcomes such as performance, developer productivity, time-to-market for new features, cost reduction, and simplification of the operational data landscape. * Partner cross-functionally with Product Management, Marketing, Customer Success, and Partner teams to shape territory plans, launch plays, and co-selling motions with key ISVs and GSIs. * Enable the field by sharing Lakebase best practices, success stories, and sales motions with broader sales teams, helping scale Lakebase proficiency across the organization. WHAT SUCCESS LOOKS LIKE IN THIS ROLE This role requires the ability to operate across two key motions simultaneously: * Establish top strategic focus accounts by engaging application development teams to create net-new intelligent applications leveraging Lakebase. * Drive longer-term Postgres standardization and migration within Databricks' most strategic accounts. Candidates should demonstrate how they can act as a force multiplier across multiple dimensions of the business. Success in this role requires strength in four areas: 1. Business ownership – Operate at a business-unit level by tracking revenue, pipeline, and key observations, and by identifying areas needing additional focus or support. 2. Strategic account engagement – Partner with account teams to engage priority accounts across the global DB700, driving strategic opportunities from initial engagement through successful outcomes. 3. Field, account, & customer enablement: Align customers and the field on the value of Lakebase by equipping AEs and SAs with the messaging and execution motions needed to confidently own accounts without specialist intervention. 4. Market voice and thought leadership – Develop an internal and external presence by contributing to global AMAs and internal forums, and by representing Databricks at key first- and third-party events. The interview process is designed to evaluate candidates across all four of these dimensions. WHAT WE LOOK FOR * Proven enterprise SaaS sales experience, consistently exceeding quota in complex, multi-stakeholder deals. * Proven success selling data platforms, operational databases (e.g., Postgres, MySQL, cloud-native DBaaS), or adjacent data/AI infrastructure to technical buyers and business leaders. * Strong understanding of modern data and application architectures, including cloud-native services, microservices, event-driven systems, and how operational data underpins AI and analytics strategies. * Ability to sell to both technical stakeholders (developers, architects, data engineers) and business stakeholders (product leaders, operations, line-of-business owners). * Demonstrated experience leading specialist or overlay motions, working jointly with core Account Executives to create and progress opportunities. * Executive presence with the ability to whiteboard architectures, lead C-level conversations, and build trust with senior decision makers. * Strong value selling skills: adept at discovering pain, building a business case, and tying technical capabilities to clear, quantified outcomes. * Excellent communication, storytelling, and negotiation skills, with comfort presenting to both large and small audiences. * Bachelor’s degree or equivalent practical experience. PREFERRED QUALIFICATIONS * Experience selling Postgres, operational databases, OLTP workloads, or transactional cloud database services, ideally within large or strategic accounts. * Familiarity with data platforms, lakehouse architectures, and cloud ecosystems (AWS, Azure, GCP), including how operational databases fit within broader data and AI strategies. * Understanding of reverse ETL, real-time decisioning, and operational analytics use cases, and how they drive value for customer-facing and internal applications. * Exposure to AI-native and agent-driven applications that depend on low-latency, highly scalable operational data services. * Prior experience in a high-growth, category-creating environment, helping shape new plays, messaging, and customer narratives. * Experience collaborating with partners and ISVs to drive joint pipeline and co-sell motions. This description is intended to outline the core responsibilities and qualifications for the Lakebase Sales Specialist role. Actual responsibilities may evolve as the Lakebase product and go-to-market motions continue to grow and mature.     About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.