Service personal

Step into a role that redefines excellence at the Sheraton Stockholm Hotel, a hallmark of hospitality since 1971 in the heart of Sweden's bustling capital. Aligned with our innovative owners Archer Hotel Management and Marriott International, we merge rich cultural history with modern luxury and a deep dedication to sustainability.    We are now looking for a Bartender to join our food & beverage team to ensure exceptional customer service as we align the hotel as one of the top luxury hotels in Stockholm post-renovation.  If you have a passion for hospitality and a focus on delivering outstanding guest experiences, we want to hear from you! We believe in nurturing talent and providing opportunities for professional development. Whether you are starting your journey in hospitality or looking to take the next step in your career, we offer a workplace where you can learn, grow, and thrive.   Key Responsibilities:  •    Prepare and serve a variety of beverages to the highest standard •    Maintain high levels of customer satisfaction, assuring personalised service and addressing guest concerns or needs promptly, ensuring a memorable experience for every guest •    Engage with guests in a warm and professional manner, anticipating their needs and preferences •    Ensure consistent quality in beverage preparation  •    Ensure effective communication and collaboration with other teams and departments Qualifications: •    At least 3 years of experience working in an international cocktail bar •    A solid general knowledge of beverages •    A driven attitude and an eye for detail •    Ability to handle high-pressure situations with efficiency and professionalism •    A strong guest focus and takes satisfaction in delivering high-level service •    A team-oriented mindset, but with the ability to work independently and show initiative •    Excellent communication skills in both Swedish and English; additional languages are a plus   What We Offer: •    A permanent full-time position following the 6-month probation period and we adhere to collective bargaining agreements •    Chance of being part of one of the biggest renovation and re-positioning projects in Stockholm’s hotel scene •    Employment in a company with great opportunities for growth •    A dynamic and inclusive work environment •    Employee discounted rates at over 8500+ hotels worldwide   Join our team and play a key role in creating memorable experiences for our guests!   Working hours follow a rotating schedule, including weekdays, evenings, and weekends according to the hotel's needs.   In addition, a valid Swedish work permit is required.  The Sheraton brand, established in 1937, has been synonymous with excellence in hospitality. The Sheraton Stockholm Hotel, opened in 1971 as the first international 5 star hotel in Stockholm, and it’s an icon in Sweden’s capital city. As part of Marriott International, Sheraton Stockholm Hotel is providing guests with thoughtful amenities, contemporary accommodation, and the best city center location. Our commitment to sustainability aligns with our owner Archer Hotel Managements ethos, making us a unique choice for conscientious travelers. Redefining the Essence of Hospitality We have recently started our much-anticipated renovation journey at Sheraton Stockholm. This marks the beginning of our mission to redefine the essence of hospitality. We will transform all our spaces, hotel rooms, implement new food and beverage concepts and expand our gym and wellness. As we embark on this transformation, we are seeking the best industry people to join our team. About Archer Hotel Management Archer Hotel Management (AHM) is the operational arm of Archer Hotel Capital (AHC), committed to pioneering sustainable management of upscale and luxury hotels in Europe. AHM is dedicated to making a 'world of difference,' empowering teams to foster entrepreneurial cultures and deliver operational excellence. Our commitment includes achieving net zero carbon emissions by 2030 and gaining third-party certification for sustainable practices.

Step into a role that redefines excellence at the Sheraton Stockholm Hotel, a hallmark of hospitality since 1971 in the heart of Sweden’s bustling capital. Together with our innovative owners, Archer Hotel Management and Marriott International, we combine rich cultural heritage with modern luxury and a strong commitment to sustainability.   The hotel has gone through a full renovation during the last two years with the intent to re-position it.    We are now looking for a motivated and compassionate Front Office Associate to join our front desk team to ensure exceptional customer service as we align the hotel as one of the top luxury hotels in Stockholm.   If you have a passion for hospitality and a focus on delivering outstanding guest experiences, we want to hear from you!   We believe in nurturing talent and providing opportunities for professional development. Whether you are starting your journey in hospitality or looking to take the next step in your career, we offer a workplace where you can learn, grow, and thrive.   Key Responsibilities: Manage check-in/check-out procedures and ensure adherence to company policies Exceed guest expectations  Stay informed about events, VIP arrivals, and group check-ins  Ensure fast, efficient, and welcoming service for all guests Maintain high levels of customer satisfaction assuring personalized service and addressing guest requests promptly Communicate and record all feedback and complaints according to established processes Coordinate with other departments to ensure smooth operations Good relationships with both internal and external customers   Qualifications: Has experience working at a hotel front desk Experience in Opera PMS is an advantage Excellent communication skills in both Swedish and English, spoken and written; additional languages are a plus Strong communication and interpersonal skills Has strong computer skills Proactive and independent work approach Good problem-solving skills with a focus on guest needs and expectations Ability to handle high-pressure situations with professionalism   We offer: Full-time or part-time position following a 6-month probation period as well as temporary employment We adhere to HRF collective agreements The chance to be part of one of the biggest renovation and re-positioning projects in Stockholm's  hotel scene Employment in a company with great opportunities for growth, where our core value is "Putting  People First" A dynamic and inclusive work environment Employee discounted rates at over 9000 hotels worldwide A warm team culture that values authenticity, teamwork, and pride in service The opportunity to shape meaningful guest experiences at one of Stockholm’s premier hotels   Join our team and play a key role in creating memorable experiences for our guests!   Working hours follow a rotating schedule, including weekdays, evenings, and weekends according to the hotel's needs. About Sheraton Stockholm Hotel The Sheraton brand, established in 1937, has been synonymous with excellence in hospitality. The Sheraton Stockholm Hotel, opened in 1971 as the first international 5 star hotel in Stockholm, and it’s an icon in Sweden’s capital city. As part of Marriott International, Sheraton Stockholm Hotel is providing guests with thoughtful amenities, contemporary accommodation, and the best city center location. Our commitment to sustainability aligns with our owner Archer Hotel Managements ethos, making us a unique choice for conscientious travelers. Redefining the Essence of Hospitality We are at the end of our renovation journey at Sheraton Stockholm. This marks the beginning of our mission to redefine the essence of hospitality. We have transformed all our spaces, hotel rooms, implemented new food and beverage concepts and expanded our gym and wellness. As we embark on this transformation, we are seeking the best industry people to join our team.