Technical Operations Engineer, Payments

Stripe

ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM APAC Payins TechOps is a newly formed team based in Singapore. Our charter is to improve the health and resilience of our payment acquiring volume, making it easier for Stripe to build and operate the integrations that support hundreds of billions of dollars in payments annually. Our team partners closely with payments and platform engineering teams to assess systems or processes that create high operational workloads, then develops durable solutions via code, tooling, data, and process improvements. We are responsible for the financial data quality of key systems at Stripe, ensuring that data is quarantined without impacting downstream systems while implementing the right changes upstream to prevent recurring issues. The team's work has a direct impact on Stripe's ability to expand into new markets and offer more sophisticated payment features to merchants. WHAT YOU’LL DO RESPONSIBILITIES * Scope and lead technical initiatives end-to-end: identify problems worth solving, propose the right solution approach, and deliver on that solution — not just execute on a pre-defined plan. * Investigate problems in systems by tracing problems through Stripe’s stack. You’ll examine code, write SQL queries, read logs, and inspect data pipelines to understand system behavior, then make changes to address. * Examine updates being made by Stripe’s financial partners to understand impact, and make the changes within Stripe to gracefully handle. * Design future anomaly detection systems and tools to ensure that financial data flowing through our partner and internal systems is reliable and correct. * Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe. * Manage multiple projects simultaneously and prioritize tasks effectively in a fast-paced setting. * Engage with Stripe's financial partners to drive alignment on product usage, troubleshoot and solve technical problems or breakages. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * Have 3+ years professional experience in a technical role (eg: Technical Operations, Software Engineer, etc.) or a technical user facing role (e.g. Solutions Architecture, Integration Engineer). * Write high-quality code that scales effectively. * Expertise in SQL and data visualization, proven experience analyzing complex datasets. * Comfort with developer tools (e.g. git). * Strong technical problem-solving skills, able to understand technical systems using a variety of methods. These include reading/writing code, reading documentation or partner specifications, debugging, asking well-formed questions to domain experts, or digging into raw data. * Excellent written and verbal communication across technical and non-technical audiences. * A strong interest in understanding the root cause of issues and building a durable solution. PREFERRED QUALIFICATIONS * Experience with accounting, financial reporting, and/or compliance domains. * Experience leveraging LLMs to streamline processes and reduce manual work.

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Payments is Stripe's flagship product. Our payments platform processes trillions of dollars annually. This team has the opportunity to expand the reach of Stripe's global payments network, design and implement novel payment capabilities, and deliver best-in-class reliability and performance. We have software engineers in almost every team across Stripe, and in this role, you'll be making some of the most significant decisions for the company. You'll get to work with other engineers to build features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users' pain points. WHAT YOU'LL DO You'll work on projects that span technologies, systems, and processes where you'll design, build, test, and ship great code every day. RESPONSIBILITIES * Design, build, and maintain APIs, services, and systems across Stripe's engineering teams * Work with a wide range of systems, processes, and technologies to own and solve problems end-to-end * Collaborate with other engineering teams across Stripe's global offices * Uphold our high engineering standards and bring consistency to the many codebases and processes you encounter * Improve engineering standards, tooling, and processes WHO YOU ARE You're energized by solving real problems for real users. You use the word "users" or "customers" a million times a day. You thrive at the intersection of technology and business—equally comfortable diving deep into technical architecture and sitting with customers to understand their challenges. You like working hands-on with your colleagues. You're passionate about building elegant, scalable solutions and helping others reach their full potential. You believe teams that deeply understand their users build great products, and you're excited to work closely with regional teams, product partners, and strategic customers. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of professional software development experience * Either a Bachelor's degree in a technical field involving coding (e.g., Computer Science, Engineering, Physics, Mathematics) or equivalent technical experience * Experience working on projects that involved multiple engineering teams * Empathy, strong communication skills, and a deep respect for the power of collaboration * The ability to drive clear next steps when encountering ambiguous spaces without clear lines of ownership * High standards for code quality and a constructive attitude to help others raise the bar PREFERRED QUALIFICATIONS * Experience with financial product companies and interest in financial products and markets * User-facing or cross-functional roles where you shaped the product roadmap and solved user needs

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe's brand and financial stability. Team matching—exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. Find more information on our team matching process here. WHAT YOU’LL DO We're looking for frontend engineers who are interested in building consumer-focused UIs and full-stack products that impact thousands of employees and millions of Stripe users, regardless of whether they're an end user, developer, or partner. RESPONSIBILITIES * Work with a wide range of systems, processes, and technologies to own and solve problems from end-to-end. * Build elegant APIs and user experiences that enable merchants to run and scale their businesses on top of Stripe. * Craft new products and features that impact millions of people and businesses around the world such as building the fastest and most seamless checkout flow. * Explore creative opportunities for next-gen payments experiences that leverage the depth of Stripe's payment technology. * Collaborate with stakeholders across the organization such as product, design, infrastructure, marketing, and operations. * Develop and execute against both short- and long-term roadmaps. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation. * Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of software development experience, with an emphasis on modern frontend technologies (HTML/CSS/TypeScript/React) and building delightful user interfaces * Comfort operating as a frontend developer and owning projects end-to-end * Motivated by solving hard problems and measuring success in terms of impact * Thrive in a highly collaborative environment involving different stakeholders and subject matter experts * Enjoy working with a diverse group of people with different areas of expertise PREFERRED QUALIFICATIONS * Experience working in high-growth teams similar to Stripe * Experience building financial systems or tools for financial experts