Customer Success Manager

Securitas Technology Sverige AB

See a different world. Securitas Technology är Securitas-koncernens satsning på framtidens säkerhet. Vi är ett innovativt och teknikfokuserat företag som erbjuder de mest moderna säkerhetstekniska lösningarna till våra företagskunder. Idag är vi 13 000 kompetenta medarbetare placerade i 40 olika länder. Genom att arbeta på Securitas Technology har du möjlighet att växa i en global organisation samtidigt som du bidrar till att skapa en tryggare miljö för människor runt om i världen. Vi på Securitas Technology söker dig som drivs av att ge den bästa servicen till våra kunder. Nu söker vi medarbetare till vår larmcentral. Letar du efter ett jobb där du får göra stor skillnad samtidigt som du får nytta av både dina system-skills och sociala egenskaper? Då kan rollen som Customer Monitoring Specialist hos oss på Securitas Technology vara ditt nästa jobb! Arbetsuppgifter och ansvar I rollen som Customer Monitoring Specialist arbetar du på vår larmcentral med kundkontakter via telefon, chatt och e-post. Du ansvarar för att hantera säkerhetsklassade kundärenden via vårt ärendehanteringssystem. Du agerar rådgivande och proaktivt i dialog med våra kunder och samarbetspartners. Tjänsten är en heltidsanställning med varierande arbetstider. Arbetspass kan förekomma både dagtid, kvällar och nätter, vilket ställer krav på flexibilitet men också ger variation i arbetet. Kvalifikationer Gymnasiekompetens eller motsvarande arbetslivserfarenhet relevant för rollen. Tidigare erfarenhet av service och kundkontakt. God förmåga att lära och arbeta effektivt i system och andra digitala arbetsverktyg. Grundläggande säkerhetsförståelse. Goda kunskaper i svenska och engelska i såväl tal som i skrift, då båda språken används i arbetet. Det är meriterande om du har erfarenhet från liknande roller där ärendehantering både via telefoni och mail varit en förekommande del i arbetet. För att passa i rollen tror vi att du känner igen dig i nedan egenskaper: Du är prestigelös och skicklig på att bygga relationer, både internt och externt. Du har en hög flexibilitet och är skicklig på att anpassa dig till förändringar samt lösa problem på ett effektivt sätt även under tidspress. Du älskar att ta ansvar och motiveras av att leverera den bästa lösningen till kund. Du är en lagspelare som aktivt bidrar till teamets framgång. Varför ska du välja Securitas Technology? Hos oss på Securitas Technology får du arbeta med högsäkerhetslösningar, den nyaste teknologin och några av de mest spännande kunderna i branschen. Våra kunder väljer oss eftersom vi ligger i framkant med våra tekniska säkerhetslösningar på marknaden. Vi erbjuder dig! Bli en del av en av Sveriges mest avancerade larmcentraler där du får bidra i vårt arbete att göra världen till en tryggare plats. Möjlighet att arbeta i team bestående av kollegor från olika bakgrunder, vilket ger dig stor möjlighet till kunskapsutbyte. Motiverade ledare som belönar ambition och värdesätter din yrkesmässiga utveckling i syfte att du ska nå din fulla potential. Onboarding och utbildning som innebär att vi matchar din kompetens till rollen, för att du på bästa sätt ska känna dig trygg när du axlar din nya roll hos oss. Ansökan Vi vill informera om att urval och vidare hantering av rekryteringsprocessen påbörjas v.33. Intervjuer kan dock komma att bokas och genomföras löpande under sommaren. Vi tackar för ditt tålamod och ser fram emot att återkomma när processen går vidare. 📩 Kontakta oss gärna: Rekryterande chef Zarah Gerdin   📧 mailto:zarah.gerdin@securitas.com Rekryterande chef Lina Ilmrud   📧 mailto:lina.ilmrud@securitas.com Facklig kontakt: Christer Persson (Unionen)   📧 mailto:christer.persson@securitas.com Läs mer om hur det är att jobba på Securitas Technology https://www.securitastechnology.com/sv/mot-vara-medarbetare. Ansök idag – och See a different world! 🔒För denna tjänst krävs svenskt medborgarskap, godkänd säkerhetsprövning och bakgrundskontroll enligt Säkerhetsskyddslagen (2018:585). #LI-DNI

Vertiv Sweden AB

UPS Service Engineer/Krafttekniker - Stockholm/Nordics Travel Location: Sweden – Field based. Approximately 50% of the time near Stockholm and 50% travelling across the Nordics region, with overnight stays expected. Schedule: Full-time, with participation in a 24/7 on-call rotation. After-hours and weekend work may be required at short notice. Who are we? At Vertiv, we're on a mission to power the people and technologies that keep the world connected. From data centres and telecom networks to industrial facilities, our solutions ensure critical infrastructure stays online — always. With operations in nearly 70 countries and over $6.9 billion in revenue, Vertiv combines the strength of a global organisation with the pace and innovation of a fast-growing technology leader. Want to work with critical power infrastructure and advanced UPS solutions? We're looking for an experienced, solutions oriented service technician in UPS and electrical power to join our growing service team in Sweden. In this role, you'll work on service, maintenance, troubleshooting, and commissioning of UPS systems, battery systems, and main switchboards for customers across data centres, industry, healthcare, and other critical infrastructure. This is an exciting opportunity for someone who wants a varied, field based technical role with a high degree of independence, modern technology, and strong development opportunities in an international company. What you'll be doing Your day to day will involve service, maintenance, and troubleshooting of UPS systems and emergency power solutions, including work on main switchboards, distribution boards, and critical power systems. You'll commission and test new installations, troubleshoot electrical systems and control systems, and carry out emergency service assignments and technical support at customer sites. You'll coordinate with back office and scheduling teams to plan, update, and close work orders, complete all job documentation accurately and on time, and ensure all activities comply with ISO 9001, ISO 14001, ISO 45001, and Vertiv processes. You'll maintain your company vehicle, tools, and equipment in proper condition, and contribute to upselling and identifying new service needs with customers. What we're looking for Qualified electrician or energy technician (or equivalent Swedish certification) Experience with UPS, backup power, electrical power, or switchboard systems Good understanding of electrical distribution systems and main switchboards Previous field service experience Excellent customer service and communication skills Strong computer literacy (Microsoft Word, Excel, Outlook) Self starter with strong organisational and time management abilities Ability to work independently and under pressure Clean, valid driving licence Bonus: data centre experience Bonus: experience with commissioning and testing Bonus: familiarity with battery systems and emergency power Bonus: experience with thermography or electrical inspections Bonus: general IT understanding and experience with digital reporting systems What's in it for you Competitive base salary Company car and fuel card 25 vacation days, plus 10 bridge days Annual wellness allowance Doctors expenses claimed back Gym in Stockholm office Subsidised lunches Flexible work options when not on client site All expenses covered Daily allowances Overtime and on call pay Career progression Travel opportunities across the Nordics and EMEA Core Principles Safety Integrity Respect Teamwork Diversity & Inclusion The successful candidate will embrace Vertiv's Core Principles & Behaviors to help deliver our strategic priorities. Vertiv is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees. No calls or agencies please. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

QRIOS AB

Are you a reliable, hands-on and driven person who wants to work with manufacturing activities at a rapidly growing medical technology company? Ascilion is now recruiting a Production Operator to the company. The position is full-time and based in our headquartered office in Kista and we are looking for a new colleague to join the Operations group at Ascilion. At Ascilion we are singularly focused on solving one of medicine’s big challenges: providing real-time access to molecular biomarkers. Ascilion’s proprietary and industry leading microneedle technology enables quick, reliable, and painless access to molecular biomarkers. Our dermal interstitial fluid (dISF) sampling platform can be tailored towards virtually any analytical or sensor technology used within products intended for spot measurement or wearables. The Production Operator is a practical role in a fast-moving startup environment where you will participate in purchasing, logistics, manufacturing, testing, and day-to-day operational work connected to advanced medical technology products. The role is well suited for someone early in their career with a strong work ethic and willingness to learn. This is an excellent opportunity for you to join a dedicated, competent and friendly team and a growing company with an exciting journey ahead. If this sounds interesting to you, please contact us using the details below! We will interview candidates continuously for the position and welcome your application today. Responsibilities As a Production Operator, your main responsibilities will be to: Support daily operations including purchasing, goods receiving, incoming inspection, inventory handling, manufacturing, testing, packing, and shipping Manufacture company disposables according to written procedures Perform incoming inspection and microscope-based inspection of microneedle structures Operate semi-automated manufacturing and inspection systems Pack and coordinate shipments to customers worldwide Assemble and test development products Support inventory management, sterilization logistics, and material handling Participate in quality and continuous improvement work, including process flows, routines, and production documentation Your Profile Key qualifications for the position include: Engineering technician, junior engineer, or equivalent practical technical background Previous industry experience is a plus but not required Experience from manufacturing, laboratory work, logistics, electronics, or technical assembly is beneficial Comfortable working with written procedures and documentation in both Swedish and English We are looking for a positive and driven junior professional who is eager to learn and develop. As a person, you are trustworthy, diligent, and practical and appreciate structure, quality, and attention to detail. You enjoy hands-on and experimental work and have strong communication and collaboration skills. You are able to work independently, take responsibility and want to work in a high-ambition and dynamic startup environment. Importantly, you are someone who wants to contribute, improve, and get things done. At Ascilion, you will have the opportunity to make an impact not only in your own area of responsibility, but also on the development of the company as a whole. About Ascilion Ascilion was founded in 2012 with a mission to solve the problem of sampling dermal interstitial fluid in an efficient and pain-free way. A team of engineers with deep experience in MEMS technology and microfluidics took on the challenge of solving what turned out to be a very complex problem. We exist to bridge the worlds of precision engineering and biomarker science, creating innovative microneedle technologies that make dISF accessible, reliable, and painless; empowering researchers, clinicians, and companies to unlock the full potential of health monitoring and diagnostics. We are currently in a very exciting expansion phase where we grow all aspects of the organization from R&D to sales. Our customer base is increasing with numerous close collaborations in Europe, the US and Asia. Come, join our journey! To learn more about us please visit, www.ascilion.com For more information about this position, please contact: Krishan Johansson Haque, PhD Sr Recruitment Consultant, QRIOS Life Science & Engineering T: 0720701653 E: krishan.johansson-haque@qrios.se