
H & M Hennes & Mauritz GBC AB · Stockholm
Job Description WHAT YOU’LL DO We are seeking an experienced Data Analyst to lead and coordinate analytical initiatives across one of our Areas within Comme...
Job Description
We are seeking an experienced Data Analyst to lead and coordinate analytical initiatives across one of our Areas within Commercial. This role involves driving the full analytical lifecycle, from hypothesis development through data analysis to actionable insights and strategic recommendations while ensuring data quality, accessibility, and reliability throughout the process.
In addition to the responsibilities above, your role will include:
Partner with Product Managers and stakeholders to shape product strategies and prioritize initiatives through data-informed insights.
Drive customer-centricity by analyzing behavioral, commercial, and product performance data to enhance the digital experience.
Define and monitor key KPIs and implement event tracking to evaluate product performance and ensure alignment with intended outcomes.
Lead the development of business cases by integrating commercial, digital, and user behavior insights.
Promote a data-driven culture by enhancing data visibility, educating stakeholders, and translating complex data into actionable narratives.
Write efficient SQL and code to query, aggregate, and transform large datasets with high data quality.
Use tools such as BigQuery, Looker, and Power BI to explore, visualize, and communicate insights.
Actively contribute to the analytics community within the Commercial domain and across the H&M Group.
You’ll join a global, cross-functional team committed to delivering exceptional digital experiences through close collaboration, user-centric design, and continuous iteration. The team brings together diverse expertise across Product Design, Analytics, and Engineering, and partners closely with other product teams within the global digital experience organization, as well as key business stakeholders.
We are looking for people with…
Experience from product or business analysis, customer or commercial analytics, management consulting, or data engineering
Strong experience with SQL, proficiency in Python is a plus
Previous experience with cloud analytics environments such as Databricks or GCP
Previous experience within ecommerce, retail, fashion or tech product driven companies
Academic degree within Business Administration, Economics, Engineering (or similar)
Experience in working with data visualization tools e.g. Power BI, Tableau, Google Data Studio, Looker Studio, etc
Demonstrated ability to synthesize large amounts of data into clear insights
Ability to work with multiple stakeholders across different competences (Commercial Leads, eCommerce Managers, Product Managers, Developers, Designers, Data Engineers, etc.)
Be comfortable with working within a large matrix organization
Strong communication skills and an ability to communicate and explain data and its implications to various stakeholders
Analytical mindset with strong problem-solving skills
Fluent in English (written and spoken)
And people who have…
Experience working in agile, iterative product development environments
A proactive, ownership-driven attitude with the ability to manage ambiguity and adapt quickly to change
Curiosity and a continuous improvement mindset, always looking for ways to enhance the product and the team’s ways of working
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Please note this is a fixed term employment for duration of 12-months
🌍 We are the Culligan Nordic Group Culligan Nordic is part of Culligan International Group, a global leader in water treatment with headquarters in Chicago and operations in over 90 countries. With ca 400 employees in the Nordics, we are one of the region’s largest players in drinking water, coffee and professional kitchen solutions. You’ll recognize us by our strong customer focus, reliable service and dedication to environmentally friendly and ethical business practices. We are a growing company, in the Nordics primarily through acquisitions. This creates exciting opportunities and a fast paced environment – while being backed by the stability of a strong international group. At Culligan, we value diversity and inclusion. We believe the best teams consist of people with different backgrounds, perspectives and experiences. That’s why we welcome applicants of all ages, genders and identities – no matter who you are, you are welcome with us. Do you recognize yourself in the role description? Then don’t hesitate to apply! 🪄 Role overview This is not a traditional sales or customer service role. As a Retention Specialist focusing on the Finnish market, you are the link between customer, business and future. You will be based at our Nordic headquarters in Stockholm, while working in daily dialogue with our Finnish customers – customers who may hesitate, consider leaving, or need to be reminded why they chose us in the first place. You communicate fluently in Finnish, and use your cultural understanding of the Finnish market to listen, analyse, challenge and guide customers towards long term relationships. In 2025, we launched a brand new Nordic retention team with a driven new manager and a clear ambition: lower churn and more satisfied customers. We are building a proactive, data driven and business oriented approach to customer loyalty – and you are one of the key players. You won’t just be retaining Finnish customers, but also the one capturing insights into what works, what doesn’t, and how we can improve. In other words, you are the customer’s voice within the organisation! This role is about real business, relationships and impact. You bring experience from Finland and a deep understanding of the Finnish customer’s needs and expectations. You are driven by creating sustainable solutions and seeing your work directly influence both customer satisfaction and business results. When you succeed, it shows – in the numbers, happy customers and company development. What you will do: Be on the front line of our most important customer relationships on the Finnish market, in daily dialogue with customers considering leaving, changing or developing their cooperation with Culligan Deep dive into the customer’s needs, business and challenges to find solutions that create value for both the customer and Culligan Actively win back, secure and grow business – with a clear focus on reducing churn and increasing customer lifetime value Work both data driven and relationship driven: proactively based on insights and patterns, and reactively in sharp customer dialogues Drive retention conversations that actually make a difference – with the right offer, tone and timing Follow up, analyze and maximize every opportunity in CRM, always with KPIs and business results in focus Be the customer’s voice within the organization and deliver sharp insights on what works, what doesn’t and what we need to improve Work closely with Customer Care, Sales, Marketing and Service to create a seamless premium experience that makes customers stay, grow and recommend us We believe that you: Communicate professionally with both customers and colleagues in Finnish as well as English. If you also speak Swedish that is a great bonus! Thrive on the phone and love interacting with customers – for you, every conversation is an opportunity to influence the business and create value Have experience from sales, retention, account management or customer service – preferably with a focus on reducing churn and building customer loyalty Are sharp and analytical, read between the lines and turn dialogue insights into concrete solutions Take full ownership – you drive every case, save agreements and make sure nothing is left unanswered Understand the value of long-term relationships and always work with sustainable, business minded solutions – not short term quick fixes Are data driven, system savvy and structured, but thrive in a fast paced environment with results as your benchmark Are more than an administrator – you want to understand the customer, create results and win back relationships 👯 Your team You will be part of our Nordic retention team, with four colleagues in Norway and Finland. The team is growing, and we work hard to strengthen our capacity and presence across the Nordics. Retention is part of the Marketing department, and you report directly to our Retention Manager. Things happen here: decisions are made and initiatives are rewarded. At the same time, there is room to do things right: understand the customer, analyze needs and build solutions that last. 📍Location This role is based at our Nordic headquarters in Sollentuna, Stockholm. We recruit on an ongoing basis and will contact you within a couple of weeks after your application. This recruitment process is conducted in English, or Swedish if you prefer! Please submit your application and CV in English, and be prepared for interviews in English throughout the process. If you have questions about the role or the recruitment process, you are welcome to contact amanda.westerberg@culligan.se. Due to GDPR, we do not accept applications via email. We look forward to your application!
Role Summary Reporting to the Analytics Manager, this is a position that requires a highly professional and organised individual. Main objective of the role is to provide analytical support to various departments within the organisation, with a strong focus on delivering data analysis and actionable insights to support stakeholders. Responsibilities: • Supporting the production of management reports • Maintaining and improving current reporting structures • Creating new reports either on ad hoc or regular basis • Building automated front end tools and reports using Tableau • Data Reconciliations • Undertaking data analysis to support business initiatives • Communicating findings of analysis throughout the business • In-depth customer behaviour analytics • Using data analysis to drive profitability of customers • Interrogate large databases • Other ad hoc duties required to be undertaken by the Analytics Team Role Requirements • Educated to degree level in a numerate/marketing subject or have extensive experience in a relevant discipline • Advanced Excel skills • Understanding of business financials, ROI & profitability • Passion for Analytics • Ability to present complex information in simple terms with clear recommendations based on data insight • Strong customer focus mentality • Ability to work in a fast-paced environment, adapt easily to changing situations and demonstrates flexibility in juggling priorities • Problem solver with a can-do attitude Benefits So what can you expect from ComeOn as a place of work? A competitive remuneration package inc. a company bonus scheme! 💰 Fantastic quarterly team events and weekly company events 😎 A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!) On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere 🌎 At ComeOn, we've embraced a Hybrid Work model, giving our employees the flexibility to work some days at home. Our offices are thoughtfully designed to support this model, featuring practical workspaces for focused efforts and collaborative zones for dynamic creative exchanges. We believe in the power of collaboration to drive innovation and success. While our offices are known for their vibrant atmosphere, rest assured that our primary focus is on achieving results together. We prioritize efficiency and maintain a balance between hard work and camaraderie. When you visit our offices, expect a warm welcome and professional support. Choose ComeOn for your next career move, and experience a workplace that values productivity, teamwork, and the spirit of collaboration. At ComeOn Group we value diversity and we take concrete action to ensure fairness in our recruitment process. We are committed to assess candidates on their merit without discriminating against any applicant for whatever reason that is protected by law. We truly value you, as you are. Want to know more about us? Just visit our website www.comeon-group.com or any of our social media channels to take a deep dive into our culture! LinkedIn Instagram Facebook Glassdoor
Nordnet is redefining the landscape of savings and investments, guiding over 2.4 million customers in their financial lives. We have spent the last years building a modern data platform and fostering a culture where actionable insights and rapid product refinement are part of our DNA. In our fast-paced environment, this remains a competitive edge - allowing us to ship, learn, and iterate faster than the market Now we are seeking to engage a passionate Data Analyst to join our team. As a Data Analyst at Nordnet, you will be a part of Data & Insights, where you have the opportunity to work alongside Data analysts, Data Scientists, Analytics Engineers and Data Engineers. You will be embedded in our Product development teams, where you will be an integral component, working with designers, product leads and developers. You will deep-dive into our users and our products, and turn data into actionable insights. Our efforts are focused on continuous improvements, experimentation and engaging our customers. We would love it if you feel excited about at least some of these statements. Going beyond a simple questions, defining a problem and understanding the right analytical approach Conduct statistical analyses on our customer -, financial -, and company data to identify patterns of behaviour Design experiments to evaluate various hypotheses and design choices Utilize AI and advanced modeling to scale your impact Craft and present compelling stories that will impact our decision makers Help improve our existing methodologies This is you You are passionate about data and learning new things, and you want to contribute with your experience and ideas. In your work, you are organised, methodical and agile in a way that benefits the team’s working climate and ability to deliver solutions. To thrive in this role, we believe that most of these criteria describes you: Proactive person with self-drive and strong sense of ownership A strong communicator with the ability to engage both technical and non-technical stakeholders Experience of using SQL, Python, R and dbt Hands-on experience with A/B testing Degree in economics, data science, statistics, engineering, mathematics, or similar We think that you have 3+ years experience working as a Data Analyst at a product oriented organisation. We offer Nordnet started from a passionate belief that changing the hierarchical financial world was possible. We became part of redefining the industry when we gave the customers power over their own savings. You will become part of a journey that has only yet started towards the vision of making our customers the best investors they can be. To be leading in Tech is pivotal for that journey and you will work with colleagues who have a great passion for that goal. We have 900+ employees in Stockholm, Oslo, Helsinki and Copenhagen. We cooperate, exchange ideas and use our core competencies in order to continuously improve the way we meet our customers. Open communication, creativity and engagement are important parts of our everyday life at the office. Visit us on www.nordnetab.com,www.nordnet.se, www.nordnet.no, www.nordnet.dk and www.nordnet.fi. Application We will start interviewing immediately. Please note that we do only accept applications through our recruitment system, hence no email applications will be considered. We want to inform you that Nordnet conducts credit and background checks on the final candidate. We look forward to receiving your application!