Medical Operations - Stockholm

Tandem Health

BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ABOUT THE ROLE At Tandem Health, we're building the clinical co-pilot of the future - one that empowers clinicians, enhances care delivery, and scales impact. As part of our Medical Operations team, you’ll play a pivotal role in ensuring that Tandem is successfully adopted across Norway. You’ll work at the intersection of medicine and technology, bringing clinical insight into how our tools are implemented in real-world clinical settings. From onboarding new users to refining workflows and sharing feedback with the product team, you’ll help ensure Tandem fits seamlessly into the daily realities of patient care. This is a unique opportunity to be part of a mission-driven team transforming healthcare at scale - and to shape how clinicians across Sweden experience and benefit from next-generation tools.   WHAT YOU WILL DO * Guide clinicians through onboarding, training, and day-to-day support via tools like Intercom. * Ensure clinicians are getting the most out of Tandem, solving problems and gathering feedback for continuous improvement. * Build templates and prompts, and contribute to ongoing refinement of Tandem’s AI assistant. * Run live product demos for prospective clients and support commercial efforts. * Log and manage clinical safety incidents and optimise internal operations to scale safely. * Work closely with product, engineering, and commercial teams to ensure smooth rollout and workflow integration. * Represent Tandem at conferences, events, and workshops, sharing our vision with clinicians and stakeholders. WHAT YOU BRING * Clinical experience in a healthcare setting (e.g. general practice, private practice, hospital roles). * Some experience in consulting, corporate, or startup environments. * A passion for technology, AI, and its potential to transform healthcare. * Excellent communication and collaboration skills - comfortable working with clinicians, engineers, and commercial teams. * Strong organisational skills and a process-driven mindset. * A strong sense of ownership and initiative coupled with a proactive and curious approach * Willingness to work flexibly, travel as needed, and step up during critical moments. * Fluency in Norwegian, with the ability to engage confidently with local stakeholders   BONUS POINTS * Familiarity with prompting and large language models (LLMs). * Experience working in a healthtech or SaaS company. * Exposure to regulatory standards in the EU (e.g. clinical safety, digital health compliance). * Experience running implementation projects or customer-facing rollouts. LOCATION We believe great ideas thrive when we connect in person. This is a full-time role based in either Norway or Stockholm in our vibrant HQ in the heart of Stockholm where you will work primarily from our office to collaborate, connect, and build our culture. There will be occasional travel to meet the core team in Stockholm and clinicians across the country as needed. HOW TO APPLY We adopt a continuous selection process, so please make sure to apply with your CV in English. Our interview process consists of 4 stages: 1. Screening interview with Talent Acquisition 2. First interview with our Country Director 3. Follow up interview with some of our Medical Operations team members 4. Working Day - Join us in the Stockholm office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action. BENEFITS * Competitive salary * 30 days per year of paid vacation * Social and team-building activities (off-sites, after works, winter/summer parties) * An opportunity to make a real positive impact in the world of healthcare * Work with some of the best minds in AI, healthcare, and engineering. We review our benefits packages on a regular basis and might modify our benefits from time to time. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.

Tandem Health

BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ABOUT THE ROLE We’re looking for an execution-oriented Revenue Operations Specialist to help scale and optimise our commercial operations across multiple markets. This is a hands-on RevOps role focused on systems, workflows, reporting, CRM governance, and operational execution. You’ll work across Sales, Marketing, Medical Operations (Post sales), and Operations to ensure our commercial engine runs smoothly as we continue to grow across markets. Ideally you already have a couple of years of RevOps, commercial operations, or broader commercial / operational experience in a fast-growing company, and are comfortable executing across a broad range of projects, navigating multiple stakeholders, and getting things done without needing heavy structure or oversight. WHAT YOU’LL DO REVENUE OPERATIONS & SYSTEMS * Support the build and rollout of a modern Revenue Operations function, helping to implement scalable processes, systems, and tooling within a greenfield environment free from legacy tech debt. * Build, optimise, and maintain commercial workflows across multiple systems and teams * Support integrations and ensure systems communicate effectively across the commercial stack * Help connect data sources and improve reporting accuracy and visibility across the business * Maintain CRM hygiene, governance, and data quality standards PROJECT EXECUTION * Own and execute multiple RevOps projects simultaneously across different departments and markets * Support GTM efficiency and workflow management across all markets (10 current markets) * Drive operational initiatives from setup through to execution and optimisation * Help operationalise initiatives that have already been identified but lack execution capacity internally * Improve operational efficiency by identifying gaps, friction points, and manual processes COMMERCIAL ENABLEMENT * Support outbound and prospecting operations, including lead enrichment, research, sequencing, and workflow setup for commercial teams * Improve processes and automation supporting SDRs and commercial representatives * Support NPS follow-up workflows and customer lifecycle processes * Create and maintain reporting dashboards and operational visibility for leadership teams WHAT WE’RE LOOKING FOR * Demonstrable experience in Revenue Operations, Sales Operations, Commercial Operations, or similar roles * Experience working in fast-growing or scaling companies * Strong systems experience. You are comfortable working directly in CRMs, automation tools, integrations, and operational platforms * Proven ability to execute across multiple projects and stakeholders simultaneously * Comfortable working cross-functionally with different teams, departments, and seniority levels * Experience supporting multiple countries or international markets is a strong plus * Strong attention to detail combined with a practical, execution-first mindset * Able to identify operational gaps and proactively solve problems TOOLING FAMILIARITY (EXAMPLES - NOT REQUIREMENTS) * CRM systems: Attio, HubSpot (or similar) * Multichannel tools: Lemlist, Outreach (or similar) * Automation platforms: Zapier, Make, n8n (or equivalent) * BI & analytics: Metabase, Power BI (or similar) * Comfortable using AI tools (e.g. Clay, Claude, ChatGPT) to improve productivity and GTM workflows LOCATION We believe the best ideas happen when we’re together. This role is based in our vibrant HQ in the Epicenter building in the heart of Stockholm where you will work primarily from our office to collaborate, connect, and build our culture. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.

Tandem Health

BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ABOUT THE ROLE Tandem is building the clinical operating system for European healthcare. As we scale across countries and health systems, rigorous, fast-moving clinical research is critical to proving impact, shaping product direction, and positioning Tandem as a leader in healthcare AI. We are now looking for a Clinical Research Lead to own and drive Tandem’s clinical research strategy end-to-end. You will lead research efforts across customers and markets, design and execute high-impact studies, and ensure Tandem is at the forefront of clinical evidence generation within European healthcare.This is a hands-on leadership role for someone who thrives in a fast-paced environment, enjoys shipping research (not just planning it), and wants to see their work directly influence real-world clinical practice. WHAT YOU WILL DO * Own and execute Tandem’s clinical research strategy across multiple countries and customers * Plan, coordinate, and lead clinical studies in collaboration with healthcare providers, internal product teams, and external partners * Design robust study protocols that balance scientific rigor with speed and operational feasibility * Lead data analysis, interpretation, and dissemination of results * Publish high-quality research in leading journals and conferences within healthcare and AI * Support regulatory, commercial, and product teams with clinical evidence and insights * Represent Tandem externally in scientific and clinical forums, strengthening our reputation as a research leader * Continuously improve how we run research - making it faster, more scalable, and more impactful WHAT YOU BRING * A medical background (MD or equivalent) * PhD (required) in a relevant field (e.g. clinical research, epidemiology, biostatistics, computer science/ML, biomedical engineering), with a strong publication record * Strong experience leading clinical research projects end-to-end * A proven publication track record in high-quality journals, ideally within healthcare AI or digital health * Experience working with real-world clinical data and healthcare systems * Comfort operating in a fast-paced, ambiguous environment where priorities evolve quickly * A bias toward action and impact - you value rapid, high-quality research over multi-year academic timelines * Excellent communication skills and the ability to work cross-functionally across clinical, product, and commercial teams BONUS POINTS * Experience working in or with European healthcare systems across multiple countries * Background in health tech, AI, or a high-growth scale-up * Prior experience running multi-site or multi-country clinical studies * A strong external network within clinical research or healthcare AI * Deep technical understanding within AI, incl. programming expertise LOCATION We believe the best ideas happen when we’re together. This role is based in our vibrant HQ in the Epicenter building in the heart of Stockholm where you will work primarily from our office to collaborate, connect, and build our culture. HOW TO APPLY We adopt a continuous selection process, so please make sure to apply with your CV in English. Our interview process consists of 4 stages: 1. Screening interview with Talent Acquisition 2. First interview with our CEO and Co-Founder 3. Follow-up interview with one of our Medical Operations Clinician 4. Working Day - Join us in the Stockholm office for a half-day to experience our culture firsthand, collaborate with our team, and see how you work in action. BENEFITS * Competitive salary & company stock options * 25 days/year of paid vacation * 5,000 SEK wellness allowance (friskvårdsbidrag) * Social and team-building activities (off-sites, after works, winter/summer parties) * An opportunity to make a real positive impact in the world of healthcare * Work with some of the best minds in AI, healthcare, and engineering. We review our benefits packages on a regular basis and might modify our benefits from time to time. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.