Revenue Operations Manager

About the Role Do you enjoy combining commercial discussions, analytical thinking, and customer collaboration in a fast-paced SaaS environment? As a Renewal Manager at Tacton, you will play a key role in securing recurring revenue, reducing churn, and driving successful renewals for customers globally. You will work closely with Customer Success, Sales, Finance, and Revenue Operations in a collaborative and high-visibility role that combines customer negotiations, forecasting, process management, and operational execution. You will report to the VP Customer Success- Johan Jacobsson. This is a role with strong ownership and the opportunity to influence ways of working, improve processes, and contribute to future automation and AI-driven efficiencies. Key Responsibilities Manage subscription renewals and consistently achieve quarterly and annual renewal targets Handle commercial negotiations related to renewals, pricing, and indexation Reduce churn and identify customer expansion opportunities Maintain accurate renewal forecasting and revenue reporting Work closely with Customer Success, Sales, Finance, and Revenue Operations teams Support and improve renewal processes, workflows, and automation initiatives Ensure accurate customer and renewal data management in Salesforce and related systems Build strong internal and external stakeholder relationships Contribute to operational improvements and future AI-driven ways of working Requirement 2–5 years of experience within renewal management, customer success, or similar commercial roles, preferably within B2B SaaS, technology, or manufacturing industries Strong understanding of recurring revenue models, ARR, and customer renewals Experience handling customer negotiations and commercial discussions Strong analytical and numerical skills Proficiency in Salesforce, Excel, and other business systems/tools Excellent communication skills in English, both written and spoken Bachelor’s degree in business administration, engineering, science, or a related field is considered a plus Experience with AI tools, automation, or process improvement initiatives. Who Will Thrive in This Role We believe you are a proactive, structured, and commercially minded person who enjoys balancing customer interaction with operational execution. You thrive in fast-paced environments where priorities can shift quickly and feel comfortable taking ownership of your work independently. You are detail-oriented, communicate clearly, and enjoy building strong relationships with customers and stakeholders. At the same time, you are curious, solution-oriented, and motivated by improving processes, learning new ways of working, and contributing to a positive and collaborative team environment. The Recruitment Process Consists Of Screening call with Global Talent Acquisition Partner Business interview with our hiring managers Personality test and logical ability test Interview with peer Grand Parent interview Reference and background check Why Tacton? A solid and stable company with over 20 years of industry experience. Flexible hybrid setup - 3x week at the office 33 days of paid time off – 30 vacation days plus 3 extra to make sure you get the rest you deserve. Premium occupational pension – Our pension plan goes beyond ITP1, with higher employer contributions depending on your age and salary level. Generous wellness allowance – 5,000 SEK annually to support your health and wellbeing. Private healthcare insurance – Skip the waiting lines and get quick access to private medical care, including specialist consultations and treatments. Parental leave top-up – We top up your parental leave so you receive up to 90% of your base salary for up to 6 months, helping you focus on your family without financial stress Weekly treats – Fika one week, breakfast the next, because good food brings people together. This position is based in Stockholm and requires you to work from our office on a regular basis. About Tacton  Tacton is a global leader in software for manufacturers of complex, highly configurable products. Tacton delivers the Buyer-Centric Smart Factory, connecting buyer engagement with engineering and order fulfillment through a single source of truth.  By uniting Configure, Price and Quote, Configuration Lifecycle Management, and Configured Order Fulfillment, Tacton helps manufacturers manage complexity, protect margins, and deliver with confidence across the lifecycle.  With more than 26 years of experience, Tacton supports manufacturers worldwide and is headquartered in Stockholm, Sweden and Chicago, USA. Learn more at www.tacton.com.

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. WE BELIEVE IN THE POWER OF PARTICIPATION At Mentimeter, we’re building the everyday engagement tool that turns presentations into conversations and conversations into action. With over 200 million users, 20,000 new sign-ups every day, and a 4.7/5 rating on G2, we help organisations create more engaging, inclusive, and productive workplaces. We’re a diverse, international team in Stockholm  and we’re looking for an Account Executive to help bring this vision to more companies across EMEA. This role is built for someone who’s energised by building something; your own pipeline, your own expertise, and your own career path. You’ll join a supportive, collaborative sales team where you’ll have strong coaching, real autonomy, and a product that customers genuinely love. WHAT YOU’LL DO BUILD PIPELINE & CLOSE DEALS * 65,000+ organisations already use Mentimeter. You’ll identify the right people within these accounts, start meaningful conversations, and turn existing usage into long-term partnerships. * Generate pipeline through your own outbound efforts, partner closely with SDRs on account strategies, and work inbound leads from companies already engaged with our product. * We’re structured and intentional about how we build pipeline: a 30/40/30 source mix (self-generated / SDR-sourced / inbound), 3.5x quota coverage, and a 4-4-2 deal framework guide our rhythm. LEAD CONSULTATIVE SALES CONVERSATIONS * Meet with decision-makers daily to understand their challenges and connect them to real outcomes — across three value spaces: Impactful Learning, Effective Leadership Communication, and Efficient Meetings. * Engage with HR leaders, L&D professionals, and C-level executives. Navigate buying processes that involve IT, legal, and procurement stakeholders. * Sell on value, not features. We use MEDDPICC to qualify and advance deals, and SPIN to uncover and implicate genuine business pain. COLLABORATE ACROSS THE BUSINESS * Work with Revenue Operations, Sales Enablement, Marketing, Legal, and Customer Success to build winning deal strategies. * Share what’s working with your teammates. We believe the best salespeople make the people around them better too. WHAT YOU’LL GET Coaching That’s Actually Real Your Sales Manager will have a maximum of 5 direct reports. That means hands-on coaching, regular feedback, and someone who’s genuinely invested in your development — not just your numbers. You’ll also learn from senior leaders who’ve built and scaled sales teams at top SaaS companies. A PRODUCT PEOPLE LOVE 4.7/5 on G2 with 650+ reviews. 20,000 new users every day. You’ll sell something customers genuinely value, and the product does a lot of the heavy lifting. Salesforce & Salesloft at the core, with Sales Engineering, Legal, Marketing, and CS available to support your deals. CAREER GROWTH We promote from within and invest in building long-term careers. Whether you want to develop as a world-class individual contributor - Senior AE, Strategic Sales - or grow into leadership, we’ll support that path. Ten years from now, we hope to look back on this time together as something that shaped our careers. WHO YOU ARE WHAT WE’RE LOOKING FOR * B2B SaaS sales experience, including time in a closing role (Account Executive, Account Manager, or similar). * Comfortable with outbound prospecting; you know how to find and create your own opportunities. * Strong consultative skills; you’re curious about how businesses work and enjoy understanding what really matters to a customer. * Professional-level English (we sell to 150+ countries). YOU’LL STAND OUT IF YOU HAVE * Experience with MEDDPICC or a structured sales methodology. * Mid-market deal experience (€5K–€35K+ ARR). * SDR/BDR background in addition to closing experience. * Additional languages beyond English. WHAT MATTERS BEYOND SKILLS Our culture is built on five core values: Include Everyone, Curiosity first, Drive it like you own it, Work Smart and Have Fun. We look for people who bring these to life: * You’re coachable and always looking for ways to improve. * You care about the people around you; you help teammates, share what you learn, and contribute to a positive team environment. * You take responsibility for your work and hold yourself to a high standard. * You’re comfortable in a scale-up environment where things evolve and you’re expected to adapt. READY TO JOIN? Mentimeter is growing fast, and this is your chance to be part of something special. If you want to sell a product people love, take ownership of your success, and level up your career, we’d love to hear from you. Apply now and let’s build something great together! Compensation at Mentimeter At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 50–60,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm. What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. *  There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.