Second line support/Incident Manager

Northmill Bank is a challenger bank at the intersection of technology and finance, committed to revolutionizing the way people manage and protect their financial well-being. We are creating a different kind of banking experience, digital yet personal. Northmill Bank was founded in 2006 and have grown to over 240 employees in 3 countries, 4 000 merchants and 600 000 end users. We use the latest technology to develop safe, smart, and user-friendly products for our customers. They are the sole reason why we do what we do. We are a 100% cloud-based product company where technology is the driver to create smarter banking products. Grab this opportunity to be a part of us and our journey! About the role The Information Security Officer is subject matter expert, and a member of the Information Security team in the second line of defense. The team is tasked to provide governance, oversight and guidance, meaning to ICT write policies, and monitor and control first line’s compliance towards these policies. The team also has a number of security capabilities that we provide ourselves, such as technical security scanners or security training activities. While the team’s primary responsibility is governance, oversight, this is a small bank and you will also play a hands-on role in driving security initiatives, designing procedures, and building security capabilities. You will directly influence the secure design of systems, support risk management, and respond to security incidents. Much of information security material needs a significant rewrite, so this role comes with a great opportunity to use prior experience to influence the Bank’s ways of working, risk appetite and ultimately its risk posture. You will have a blank canvas to modernize our security framework, moving us from legacy documentation to a lean, ISO 27001-aligned 'Version 2.0.' This is a rare opportunity to use your experience to directly shape the Bank’s ways of working, risk appetite, and long-term security posture. What you will do Translating information security requirements into practical, effective, and business-aligned policies, procedures, guidelines or strategies. Northmill is both a bank and payment provider in multiple European regions, and also has a number of business requirements affecting information security. Monitor compliance for our internal information security rules and our applicable business and regulatory requirements. DORA, GDPR, PSD2, FFFS, Visa, Swift, Swish, Bankgirot, Rixbanken, etc. Structure information security requirements in the ISMS in alignment with the ISO 27001 standard. Act as an advisor and lead for information, cyber security, or privacy incidents. Serve as a subject matter expert within privacy and data protection Act as subject matter expert in relation to our PCI-DSS certification and conduct readiness assessments towards the business. Keep track of that recurring tasks are performed as needed. Contribute to reporting towards supervisory authorities (e.g. SFSA, IMY, FIN-FSA) Ensure that the organization has relevant security awareness and training in place Lead and participate in Business Impact Analysis, ICT vendor approval, the Register of Information, Critical and Important functions, ICT Risk assessments, Data Protection Impact Assessments, IA-act risk assessments, NPAP, and various GAP analyses. What we are looking for Experience working as an Information Security Officer or in a similar role Hands-on experience in developing policies, procedures, and security frameworks A pragmatic mindset and a strong understanding of how to balance regulatory requirements with business needs Strong problem-solving skills and the ability to operate in a dynamic environment A collaborative approach and willingness to work closely with different parts of the organization Professional proficiency in both Swedish and English (Finnish or German is a plus) Based in Stockholm, with EU/EEA residency or citizenship Certifications such as CISM or ISO 27001 Lead Implementer are meritorious, but not required. What we offer A fantastic office in a prime Stockholm location with great spaces and views An independent role with the opportunity to make a real impact Great opportunities for professional development Health - 5 000 kr health care allowance Conference abroad every other year Breakfast and fruits every day, as well as "holy fika” each Friday Regular after work and celebrated successes at the office Apply today and be a part of Northmill!

About the role Columbus M3 is looking to strengthen its capability within AI and automation. We are already highly experienced in Infor M3, ERP-driven business transformation and industry-specific processes. We now want to accelerate how we use AI and automation both in the solutions we deliver to customers and in the way we work ourselves. This role is not about adding AI as a separate technology layer. It is about helping the M3 business line identify, shape and scale practical AI and automation opportunities that create measurable business value — for our customers and for our own teams. As Senior AI & Automation Lead for M3, you will work at the intersection of ERP, business processes, AI, automation, data and change. You will help translate opportunities into concrete use cases, reusable methods, sales assets, delivery accelerators and new ways of working. This role focuses on identifying and turning AI and automation opportunities within M3 into practical, value-driven solutions. It supports both sales and delivery by shaping AI positioning, contributing to proposals, and building reusable methods and assets. The role also strengthens internal ways of working by applying AI across projects and processes, acts as a link between M3 experts and broader AI capabilities, and helps teams focus on realistic, scalable opportunities while building overall competence through training and guidance. What we hope you bring Documented experience in designing and delivering LLM-based AI solutions in enterprise environments, from early-stage design to production. Experience with modern AI architecture patterns, such as RAG solutions and agent-based setups, including context engineering, prompt design, orchestration, and quality assurance. Strong experience in integrating AI solutions via APIs, connectors, skills, MCP, or similar patterns with business systems and organizational data. Solid understanding of security, identity, access control, governance, and responsible AI, and how to apply these in practical solution design within cloud environments Knowledge within Infor M3 is not a requirement - but very meritious! This position is based in Sweden and requires a Swedish working VISA and residency. Application At our company, you can easily apply using your LinkedIn profile or your CV, without having to fill out long questionnaires. You do not need to submit a cover letter.  In our recruitment process, we use logic and personality tests. We always check references and conduct a background check before an employment offer is made. If you have any questions, you are welcome to contact the responsible recruiter Daniel Sparrow. Interviews are conducted on an ongoing basis. After the recruitment process has ended, we will ask you about your experience as a candidate. It only takes a few seconds to answer, and it helps us improve our recruitment process. About Columbus M3 Who are we? As a partner to Infor, we are a team of skilled M3 consultants who deliver M3 to our customers. We work with large, global and exciting customers! Here you can read more about our customer projects. Why? We want to help our customers achieve their business goals and make their everyday life more efficient! The aim is to ensure their long-term success and guide customers by being their Trusted Advisor. Therefore, we also offer maintenance, support and further development of their solutions. We collaborate with customers to optimize their systems, improve performance and prevent incidents. 💫 Working at Columbus People always come first at Columbus. We are a global consulting firm with local presence, helping companies with their digital transformation and to thrive through technology, data, and human insight. We are also a workplace where you, as an employee, can develop your career and get support through clear and structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to deliver value to our clients. Whether you’re experienced or just starting out in your career, you’ll find the freedom to explore ideas, challenge the familiar, and shape your own path with us. With more than 1,500 colleagues in over 10 countries, we combine global perspectives with local understanding. What unites us is our belief in creating meaningful impact – for our employees, our clients, and the journey ahead. Let’s thrive, grow, and shape the future together! ⭐ What others say about us Interested in Columbus behind the scenes? Each week, we let a colleague take over our Instagram account.  At Careereye, current and former employees can share their unfiltered reviews about what it’s like to work with us. Click below to read their experiences.