Solutions Engineer på Mentimeter AB (publ) i Stockholm
Mentimeter AB (publ) · Stockholm
Solutions Engineer
Some people are technical but wish they were closer to the commercial side. Others are great in sales environments but struggle when the conversation gets techn...
Some people are technical but wish they were closer to the commercial side. Others are great in sales environments but struggle when the conversation gets technical. The person we are looking for is neither - you’re genuinely at home in both worlds.
That's who we're looking for.
You'll be joining Mentimeter's Strategic Accounts team - a sales team working with our most complex, high-value enterprise customers. You'll sit alongside Key Account Managers and Customer Success Managers, acting as their technical partner in deals, renewals, and expansions. When an enterprise IT team needs convincing, when a security review is holding up a contract, or when a customer's technical setup isn't working for them - that's when you step in.
You'll be the first person in this role across EMEA, which means you'll have real scope to shape how we do Sales Engineering in Strategic Accounts. There's no predefined playbook. If you need one, this probably isn't the right role. But if you're energised by building something from scratch, it's a rare opportunity.
What you'll do
Partner with Strategic Key Account Managers in enterprise deals - owning the technical dimension of commercial conversations and helping move things forward when security, IT, or procurement are in the room
Lead enterprise onboarding and setup for our most important customers: SSO, SCIM, domain control, workspace architecture, and integrations
Engage directly with senior IT and security stakeholders, earning their confidence and translating their requirements into workable solutions
Spot and resolve the technical blockers that slow down adoption, expansion, or renewal - before they become a problem
Help the account team understand the commercial implications of technical decisions, not just the technical ones
Feed patterns and recurring challenges back to our Product department in a structured way that actually influences the roadmap
Raise the technical floor of the wider sales organisation through documentation and informal coaching
Who you are
You've spent 2+ years in a customer-facing technical role at a SaaS company - Solutions Consulting, Pre-sales, Implementation Consulting, or similar
You understand enterprise IT environments well enough to hold a credible conversation: identity providers, SSO, SCIM, security reviews, and how large organisations actually make decisions
You have a commercial mindset - you understand that how Mentimeter is set up has direct implications for account health, expansion, and retention, and you think in those terms
You thrive in a sales environment. You enjoy the pace, the commercial focus, and being a part of retaining and growing deals
You're highly self-directed. You don't need a manager to tell you what to do next - you read the situation and act
You communicate clearly across audiences: technically credible with IT teams, business-relevant with executives, collaborative with your sales colleagues
Professional-level English is a must; additional languages are a bonus
What this role is not
Not a technical support or ticket-handling function
Not responsible for driving adoption or usage (owned by Customer Success)
Not responsible for commercial negotiations or account ownership (owned by Key Account Managers)
Resources to support you
A close-knit Strategic Accounts team of KAMs and CSMs who will rely on you as a genuine partner
Sales Operations, Sales Enablement, and Business Development support
A strong toolstack: Salesforce, Notion, Mixpanel, Looker, Claude, NotebookLM, PlanHat, Braze, and more
In this role, you will work with our customers on various data engineering projects. This role
is perfect for those with a good foundation in data engineering, and a passion for operational
excellence in data management and analytics. You will design, build, and maintain efficient,
scalable data pipelines and work closely with data scientists, analysts, and stakeholders to
deliver customized data solutions that drive impactful business decisions.
Develop and manage scalable data pipelines, ensuring efficient and reliable data flows.
Implement processes and solutions to improve data quality, accuracy, and consistency.
Create scripts and tools to automate repetitive tasks, improving efficiency and reducing manual work.
Build and maintain data integrations, including file, messaging, and API-based systems.
Develop data models tailored to meet business requirements.
Contribute to implementing infrastructure as code solutions.
Collaborate with data scientists, architects, and software developers to support the
creation of data architecture and governance models.
Enhance the performance of existing data pipelines, optimizing queries and indexing for faster data retrieval.
Implement security measures to protect data from unauthorized access.
Ensure compliance with data governance policies and regulatory requirements, maintaining documentation and data lineage.
Monitor cost efficiency and identify areas for optimization.
You are passionate about building data products and enabling data-driven decisions.
You enjoy sharing knowledge and learning new things in the data, analytics & AI area.
You want to develop and maintain robust, scalable data and analytics systems.
You have the ability to work both independently and collaboratively within a team environment.
Fluent in English both written and verbal.
You are eager to learn and have a basic understanding of working with data sets
You are gaining experience with ETL workflows and excited to improve your skills in
streamlining these processes.
You have a foundational knowledge of big data concepts, cloud technologies, and data modeling.
Your skills in SQL and Python are strong, with a focus on writing efficient queries.
You are gaining hands-on experience with cloud platforms like AWS, Azure, or Google
Cloud and are keen to expand your knowledge.
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With our intelligent Aira Heat Pump at the heart, we’re making the switch to clean energy-tech easier and more affordable. Helping Europe turn off gas and slash energy costs one home at a time.
Founded in 2022, and with 1200+ employees and counting, Aira is driving the clean energy revolution by providing homes with modern clean energy-tech solutions such as solar power, battery storage solutions, and heat pumps. With a state-of-the-art production facility in Poland, and HQ in Stockholm, Sweden, and hubs across the UK, Germany, and Italy, Aira is well on track to install clean energy-tech into 5 million homes by 2034.
About the role
We are looking for an Engineering Manager to lead engineering teams in our Acquisition organization. Acquisition focuses on the entire customer journey from first contact through to completed installation - the teams that turn interest into happy customers with heat pumps in their homes.
This role sits at the intersection of people leadership, technical guidance, and organizational alignment. You will ensure engineers have context, support, and a mandate to do their best work.
You'll work closely with product managers, designers, and engineering peers to deliver solutions that matter.
We are looking for a leader who speaks up, provides a critical perspective on decisions, and holds their ground. Not someone who waits for direction or avoids conflict. Someone who sees what needs doing and acts, taking initiative before problems escalate. You care about people - and that includes having difficult conversations and holding everyone, including yourself, accountable.
You will be...
Leading and developing engineers through regular one-on-ones focused on growth, blockers, and well-being. Supporting career development and addressing performance issues constructively.
Creating psychological safety where engineers can raise concerns and influence decisions. Building a culture actively, not passively - engineers know their manager has their back personally, not just professionally.
Working with PMs to ensure every project has clear problem statements and success criteria, so engineers know why they're building what they're building. Challenging work without clear value and helping teams push back when necessary.
Navigating relationships with product leadership, PMs, engineering peers, and commercial leadership. Holding ground on engineering concerns. Providing honest feedback to leadership, even when uncomfortable.
Collaborating on architecture and technical direction. Supporting modern practices, including AI- assisted development. Ensuring tech debt is tracked and championing ADRs for institutional memory.
What you bring to the team
Experience leading and developing software engineers, ideally in a product-focused company or scale-up environment
Track record of building psychologically safe teams where people do their best work
Ability to navigate ambiguity and make decisions with incomplete information
Comfort with difficult conversations - giving feedback, addressing performance, saying no
Strong collaboration skills across disciplines (product, design, commercial)
Technical background sufficient to engage meaningfully with architecture decisions and engineering practices
Experience with agile methodologies and modern development practices
Nice to have
Experience in a fast-paced scale-up or startup environment
Familiarity with the energy sector or hardware/software integration
Experience supporting teams through organizational change
Background in full-stack or platform engineering
What is in it for you?
Gain hands-on experience in a fast-growing scale-up, with a supportive and inclusive culture, and career advancement opportunities.
Collaborate with diverse teams across international markets and launch products globally.
Develop and grow personally and professionally in an entrepreneurial-minded environment.
Thrive in a dynamic, solution-oriented culture, tackling challenges and driving meaningful solutions that make a positive impact on the world.
Influence the company's success, with a visible impact on product development and market growth.
Enjoy our brand-new office at Norra Stationsgatan 93 in Stockholm. Conveniently located near public transport, with Sankt Eriksplan and Odenplan stations just a few minutes' walk away.
At Aira, we champion next-generation energy as well as diversity and inclusion. We believe that a diverse workforce fosters innovation and creativity, enhancing our ability to serve customers and communities effectively. We welcome individuals from all backgrounds, cultures, and perspectives to join our team. Our commitment is to uphold equality and inclusivity, fostering a collaborative environment where everyone can thrive and contribute to a better future for our people and the planet.
Ready to find true purpose in your work? Send your application today.
