
Åhléns AB · Stockholm
Om din roll Som Technical Operations Manager ansvarar du för förvaltningen av Åhléns affärskritiska system. Du leder våra systemförvaltare och säkerställer att ...
Om din roll
Som Technical Operations Manager ansvarar du för förvaltningen av Åhléns affärskritiska system. Du leder våra systemförvaltare och säkerställer att våra systemmiljöer är stabila, säkra och fungerar effektivt för verksamheten.
Rollen är både operativ och strategisk vilket innebär att du inte bara leder teamet utan också själv är tekniskt involverad när det behövs, exempelvis vid incidenter, större förändringar eller tekniska förbättringar.
Du har ett särskilt ansvar för ERP-systemet där du behöver förstå arkitekturen och systemlandskapet för att kunna kravställa leverantörer, stötta organisationen och säkerställa att lösningen fungerar i praktiken.
En viktig del av rollen är även att utveckla hur vi arbetar med systemförvaltning, incidenthantering och leverantörsstyrning. Detta med målet att skapa en mer strukturerad och modern förvaltningsorganisation.
Exempel på arbetsuppgifter
Ansvara för drift, vidareutveckling och teknisk förvaltning av ERP-system och andra affärskritiska system
Säkerställa förvaltning och stabil drift av Åhléns SaaS-baserade systemlandskap
Leda och stötta teamet av systemförvaltare i deras dagliga arbete
Strukturera och leda RCA-processer (Root Cause Analysis) vid större incidenter
Säkerställa att leverantörer levererar enligt avtal och SLA:er
Kravställa och föra tekniska dialoger med systemleverantörer
Arbeta med förbättringar av systemarkitektur, integrationer och tekniska arbetssätt
Samverka nära verksamheten för att säkerställa att systemen stödjer affärsprocesserna
Åhléns har funnits i många svenska hjärtan i över 120 år. Med en lång historia inom detaljhandeln fortsätter vi drivas av ständig utveckling och hos oss får du vara med på en spännande resa där vi kombinerar vår historia med innovation och nya arbetssätt för att skapa en lönsam och hållbar framtid.
Här får du en nyckelroll i utvecklingen av Åhléns IT-förvaltning med möjlighet att påverka hur vår framtida systemförvaltningsorganisation ska se ut.
Erfarenhet av arbete med ERP-system, särskilt Microsoft Business Central
Erfarenhet av drift eller förvaltning av affärskritiska system
Förståelse för systemarkitektur, integrationer och API:er
Erfarenhet av att arbeta i molnbaserade miljöer (IaaS, PaaS eller SaaS)
Erfarenhet av incidenthantering och strukturerad problemlösning
Förmåga att samarbeta med externa leverantörer och följa upp leveranser mot SLA
God kommunikativ förmåga i svenska och engelska
Erfarenhet av att leda team är meriterande.
För att lyckas i rollen ser vi att du har ett strukturerat och analytiskt arbetssätt och trivs i en roll där du får kombinera ledarskap med tekniskt djup och strategi. Du är trygg i tekniska dialoger med både leverantörer och interna intressenter och kan översätta tekniska frågor till affärsnytta. Samtidigt är du en närvarande ledare som stöttar teamet och bidrar till att utveckla arbetssätt och samarbeten.
Rollen kräver också flexibilitet och ett lösningsorienterat förhållningssätt. Du är bekväm med att växla mellan strategiska diskussioner och mer operativt arbete, och du är närvarande när det behövs för att stötta teamet och säkerställa att arbetet går framåt.
Om rekryteringen
Tjänsten är en tillsvidareanställning på heltid. Du blir en del av vårt team på huvudkontoret på Dalagatan 100. Vi ser gärna att du kan börja hos oss efter sommaren.
Urval och intervjuer kan komma att ske löpande och tjänsten kan tillsättas innan sista ansökningsdag, så skicka in din ansökan redan idag!
Som Technical Operations Manager på Åhléns blir du en del av ett passionerat team som drivs av affärsmannaskap och entreprenörskap. Vi ger dig förtroende och möjligheten att växa i en utvecklande miljö.
Med det hälsar vi dig varmt välkommen till Åhléns!
Professional Galaxy is an IT and technology consulting company that provides highly specialized expertise within IT, software development, SAP, purchasing, electronics and mechanical design. We collaborate with experienced senior experts and deliver strategic value-creating expertise to some of Sweden's most complex and analytically demanding projects. Our focus is always on high quality, professionalism and clear, measurable results. We are now seeking a Senior Technical Project Manager for one of our clients. About the assignment: A globally experienced technical project lead and field support specialist with a strong background in commercial and technical environments. Responsible for supporting complex product introductions and Pilot Partner operations by securing customer uptime, coordinating stakeholders across the value chain, and providing advanced technical support in the field. Acts as a key link between customers, dealers, distributors and R&D, while driving continuous improvement through feedback, learning and operational insights from real-world customer use. Education Academic degree or relevant work experience, preferably in commercial aftersales or technical disciplines (e.g. engineering). Work experience Experience from the automotive industry in relevant technical or commercial roles. Experience from product development, such as ECU development, component development, system testing, or from commercial aftersales technical roles such as Technical Support, Sales Engineer or Master Technician. Experience from working in a workshop environment with customer vehicles. Experience using software-based diagnostic and troubleshooting tools for trucks or buses. Experience working in international and cross-cultural environments. Competence and skills Excellent communication and collaboration skills, with the ability to align and influence stakeholders at different organizational levels. Strong team collaboration skills and a genuine willingness to support colleagues, dealers and customers whenever needed. Strong understanding of customer needs and operational requirements. VCB competence. Analytical mindset with the ability to identify, investigate and explain technical problems. Structured, organized and proactive, with a high level of initiative and ownership Are you the right person for the assignment, or do you want to recommend a strong candidate? Do not hesitate to contact us. Please apply directly through our system with: - Your updated CV in english - Availability to start the assignment In the motivation, describe why you are suitable for this assignment - refer to previous consulting assignments, employmxent, education and personal qualities. Please note: We do not accept any applications through mail. All applications have to be sent through the portal to be valid. Offer continuously: Please note that for this role we offer continuously. That means that we sometimes remove the assignments before the deadline. If you are interested, we recommend that you apply immediately.
Professional Galaxy is an IT and technology consulting company that provides highly specialized expertise within IT, software development, SAP, purchasing, electronics and mechanical design. We collaborate with experienced senior experts and deliver strategic value-creating expertise to some of Sweden's most complex and analytically demanding projects. Our focus is always on high quality, professionalism and clear, measurable results. We are now seeking a Technical Project Manager for one of our clients. About the assignment: We are seeking an experienced Technical Project Manager to lead a complex migration of leasing products from an existing platform to a new technology platform. The role requires a strong combination of project management, business analysis, stakeholder management, and technical understanding to ensure that business requirements are accurately translated into technical solutions and successfully delivered. The successful candidate will act as the primary link between business stakeholders and external development teams, ensuring that requirements are clearly defined, prioritized, implemented, tested, and delivered according to agreed timelines and quality standards. Key Responsibilities • Lead the end-to-end delivery of a complex leasing platform migration project. • Define, manage, and execute the project plan, including scope, timeline, budget, risks, dependencies, and deliverables. • Facilitate workshops and maintain close collaboration with internal business stakeholders to capture, analyze, validate, and document business requirements. • Translate business needs into clear functional and non-functional requirements suitable for technical implementation. • Act as the primary interface between business users and external software development teams. • Ensure effective communication across technical and non-technical stakeholders throughout the project lifecycle. • Coordinate solution design discussions and support architectural decision-making together with technical experts. • Manage project governance, status reporting, steering committee meetings, and decision logs. • Identify project risks, mitigation strategies, and escalation paths. • Coordinate User Acceptance Testing (UAT), defect resolution, and production readiness activities. • Support data migration planning, system integration activities, and cutover planning. • Ensure successful project delivery while maintaining high standards of quality and stakeholder satisfaction. Required Qualifications • Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field. • 7+ years of experience managing complex IT implementation or migration projects. • Demonstrated experience leading platform migration or digital transformation initiatives. • Experience working within leasing, financial services, banking, or similar highly regulated industries is highly desirable. • Strong understanding of software development lifecycles (Agile, Scrum, Waterfall, or hybrid approaches). • Experience working with external software vendors and distributed development teams. • Proven ability to manage multiple stakeholders with differing priorities. • Excellent analytical, planning, and problem-solving skills. Technical Understanding The ideal candidate is not expected to be a software developer but should possess sufficient technical knowledge to: • Understand system integrations and API-based architectures. • Participate in technical discussions and challenge proposed solutions where appropriate. • Understand data migration principles and common migration risks. • Interpret technical documentation and solution designs. • Bridge communication between business and technical teams. Key Competencies • Excellent stakeholder management • Strong communication and facilitation skills • Requirements elicitation and documentation • Business process analysis • Risk and dependency management • Decision-making under uncertainty • Negotiation and conflict resolution • Structured and detail-oriented approach • Ability to work in fast-paced, cross-functional environments • Strong leadership and influencing skills without direct authority • Jira, Confluence, Azure DevOps, or similar project management tools Preferred Experience • Leasing products and leasing operations • Financial systems migrations • Product migration and portfolio transformation • Data migration projects • Vendor management • Regulatory or compliance-driven projects Success Criterias Success in this role will be measured by the ability to: • Deliver the migration within agreed scope, timeline, and quality objectives. • Ensure business requirements are fully understood, documented, and successfully implemented. • Maintain strong collaboration between business stakeholders and external development teams. • Minimize project risks and production issues during migration. • Achieve a smooth transition to the new platform with minimal business disruption. • Build stakeholder confidence through transparent communication, proactive issue management, and effective project governance. Additional information As it is the holiday season, the selection process may take longer than usual. Assignment start: ASAP Remote work: No Assignment duration: 1 year Geographical region: Sweden\Stockholms län, \Stockholm (STOCKHOLM) Reply no later than: 2026-08-03 Are you the right person for the assignment, or do you want to recommend a strong candidate? Do not hesitate to contact us. Please apply directly through our system with: - Your updated CV in english - Availability to start the assignment In the motivation, describe why you are suitable for this assignment - refer to previous consulting assignments, employmxent, education and personal qualities. Please note: We do not accept any applications through mail. All applications have to be sent through the portal to be valid. Offer continuously: Please note that for this role we offer continuously. That means that we sometimes remove the assignments before the deadline. If you are interested, we recommend that you apply immediately.
At Qred, we’re building the world's best bank for small businesses. Since launching 11 years ago, we’ve grown from startup to profitable fintech scale-up, now generating over 1 billion SEK in annual revenue and supporting 50,000+ entrepreneurs across Northern Europe. We combine smart technology, real data, and human judgment to make financing simple, fast, and fair. With bold growth plans and strong momentum across multiple markets, we’re now looking for an Engineering Manager for Cloud & Platform Operations for the next phase of growth. About the Role As the Engineering Manager for Cloud & Platform Operations, you will bridge the gap between technical execution and business impact by taking end-to-end ownership of our foundational internal systems and workplace technology architecture. Reporting directly to the CTO, you will lead a critical function that optimizes company-wide efficiency, secures our digital environment, and ensures our platforms scale seamlessly alongside our growing fintech operations - from core cloud operations to the internal systems and workplace tooling the company relies on. This is a mission-oriented leadership role where your strategic planning directly empowers employees across the bank. Key responsibilities Own cloud infrastructure operations across all markets - availability, performance, resilience, and disaster recovery. Run FinOps: cost visibility, forecasting, Reserved Instances/Savings Plans, and per-account budgeting - with clear reporting to leadership. Build self-service platform capabilities (CI/CD, IaC, observability, secrets) that reduce friction for product teams. Embed regulatory controls (DORA, EBA outsourcing, GDPR) into how we operate, with audit readiness as a default. Manage data residency, IAM, least-privilege, and third-party/concentration risk. Implement and govern privileged access management (PAM) - just-in-time access, and audit trails for sensitive systems. Drive workplace IT automation and run a set of internal services streamlining employee permissions, SaaS management, and the day-to-day tooling the company relies on. Hire, grow, and retain a strong team while managing a broad ownership scope. What we’re looking for We are looking for a leader who thrives in a fast-paced environment and brings a structured approach to technical operations. You have a proven ability to drive cross-functional alignment with legal, security, and engineering teams while maintaining a strong proactive mindset. You are motivated by building scalable frameworks, minimizing security risks, and automating manual workflows to eliminate operational friction. Qualifications Several years of technical leadership or people management experience within a Cloud Infrastructure function, with a style that's hands-on enough to be credible and strategic enough to scale a lean team. Proven experience with cloud environment billing structures, specifically AWS cloud, GCP/Google Workspace, and SaaS license management. Strong grounding in platform/SRE practices: IaC, observability, incident management, and automation for access management and identity provisioning. Background working in regulated environments, banking, or fintech, with a solid understanding of ICT compliance, audits, and security controls is highly preferred. Why Qred? This is the place to be if you’re looking for a place to grow. Qred is growing fast, and our Qredsters along with it. With a non-bureaucratic organization and delegated responsibilities, we make sure there’s a short path from idea to action. In addition to our great culture, you get to work with the latest cutting-edge techniques, full ownership, and last but not least a bunch of great competent colleagues to learn from! One Last Thing This is a full-time, permanent position based in our headquarters in Stockholm. We believe our culture thrives when we work together, which is why we have an office-first approach. To balance this with some flexibility, we have the option of working remotely one day per week. We review applications on a rolling basis and while the start date is flexible, the right candidate can join us immediately. Qred celebrates diversity and does not discriminate based on ethnicity, religion, national origin, gender, sexual orientation, age, disability status, or any other applicable characteristics protected by law. #LI-JL1