Workforce Management Expert

Stillfront Group AB (publ)

Stillfront is a global gaming company. We develop a wide range of digital games that attract millions of players each month. From well-established franchises like Supremacy, BIG, and Jawaker to niche games, we span multiple genres, including strategy, simulation, RPG, action, and casual and mash-up games. We believe gaming can be a force for good, and we want to create a gaming universe that is digital, affordable, equal, and sustainable. To achieve this, we focus on developing games that are all about having a rewarding hobby, a great social experience, or a strategic challenge. Stillfront was founded in 2010, and since then, we’ve grown rapidly. Our professionals thrive in an organization that embodies the spirit of entrepreneurship, and we’re proud to connect and empower game teams around the world. Our HQ is in Stockholm, Sweden, but our game development is done by teams and studios all over the world. Our main markets are the US, Japan, MENA, Germany, and the UK. We’re proud that our company shares are listed on the Nasdaq Stockholm Large Cap. YOUR MISSION This is a strategic leadership role that puts you in charge of the rewards philosophy for a complex, decentralized, and international group: designing the frameworks, owning the programs, and advising Group Executive Management (GEM) and the HR Business Partner community. Payroll and equity execution sits with outsourced partners. Your job is to set the direction, own the quality, and keep our people decisions grounded in data and market insight. You will build and own the rewards and workforce planning function for Stillfront. In practice, that means: Job architecture: Design and implement a job framework for the whole group: levels, families, career paths. What you build becomes the backbone of how we hire, pay, develop, and promote across our organization. Salary benchmarking: Establish a benchmarking capability. Select the right data sources and tools, run regular benchmarking cycles, and give the business clear, evidence based guidance on where we are competitive and where we are not. Incentive programs: Own the design, communication, and execution of our group incentive programs: GIP, ESPP, and LTIP. These programs are live and growing, and they need a strategic owner who understands both the mechanics and the employee experience. Equity and payroll: Own the vendor relationships for equity administration and payroll outsourcing. You will not run these yourself, but you are accountable for what comes out of them: Quality, accuracy, and employee trust are the measures. EU Pay Transparency Directive: Lead the group's compliance plan. With nearly 500 people in Germany and significant headcount across other EU jurisdictions, this is an immediate priority with real legal and reputational stakes. You will need to understand the Directive in depth and turn it into action across the group. Workforce planning: Partner with the HRBP team and with Finance to build a workforce planning capability, linking headcount needs to business strategy and giving leadership integrated answers about the total cost and composition of the workforce. Strategic advisory: Be a trusted advisor to GEM and to the HRBPs on all rewards, compensation, and workforce matters. We will expect you to have a view, to challenge where it matters, and to translate complexity into clear recommendations. YOUR BACKSTORY Deep experience in compensation and rewards, ideally in an international setting or across multiple entities. You are not a generalist who has touched rewards. Rewards is what you do. A builder's track record. Job architectures, benchmarking frameworks, incentive program designs: you have created these, not just inherited and maintained them. That mindset is essential here. Strong analytical capability. You are comfortable with data, confident in your conclusions, and able to present complex findings clearly to people who are not specialists. Familiarity with equity and long term incentive programs: how they work, what employees care about, and how to communicate them well. Knowledge of, or genuine curiosity about, EU employment and pay legislation. The Pay Transparency Directive is the most pressing example, and it will not be the last. The confidence to operate at senior levels and the humility to know when to listen. You will work directly with GEM members and with a CHRO who will expect you to have a point of view. Fluency in English. Swedish or German is a plus. What this role is not This is not an administration role. The daily processing of payroll and equity sits with external partners. If success for you means running a smooth monthly payroll cycle, this is not the right fit. It is also not a role for someone who needs an established function to step into. There is real scope to shape how rewards works at Stillfront. The right person will see that as the opportunity, not the obstacle. Why this role, why now Stillfront is at a genuine inflection point in how it manages its people. The leadership framework, the talent review process, and now the rewards function are being built as one system, not as isolated HR initiatives. Whoever takes this role will have real impact on a global organization, direct access to senior leadership, and the chance to build something that matters from the ground up. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Perido AB

Har du erfarenhet av att leda kundservice inom telekom och vill ta nästa steg? Trivs du med att skapa struktur, utveckla team och driva förbättringar som gör skillnad för både verksamheten och kunden? Då ser vi fram emot att berätta mer om den här möjligheten hos Telia Company. Om tjänsten Perido söker nu en Head of Service Desk Invoice B2B till ett spännande uppdrag hos vår kund Telia Company på deras kontor i Solna. I denna nyckelroll blir du en del av affärsenheten Customer Service B2B och ingår i ledningsgruppen. Du arbetar tätt tillsammans med dina kollegor i ledningsgruppen samt har ett nära samarbete med intressenter inom affärsenheterna och andra stödjande funktioner i organisationen. Dina arbetsuppgifter I denna roll har du det övergripande ansvaret för att leda en stor organisation med 1st och 2nd line servicedesks i Solna och Norrköping, och leverera på serviceåtaganden gentemot Telia Sveriges företagskunder. I rollen ingår ansvar för att kontinuerligt leverera en effektiv och kvalitativ service i enlighet med KPI:er samt att sträva efter att förbättra och optimera företagets arbetssätt gentemot sina kunder. Dina arbetsuppgifter bland annat att innebära att: Leverera i enlighet med övergripande nyckeltal och ansvara för serviceupplevelsen och resultaten för din enhet Driva operationell excellens inom Service Desk Faktura samt coacha och utveckla teamledare i den dagliga verksamheten Påverka affärsresultatet för Customer Service B2B med utgångspunkt i den långsiktiga affärsplanen, samt skapa kortsiktiga handlingsplaner i linje med organisationens prioriteringar Leda team som ansvarar för B2B 1st och 2nd line gällande fakturafrågor och relaterade arbetsuppgifter Samarbeta med intressenter inom kvalitetsledning (Quality Management), utbildning, transformation, CX (kundupplevelse), processutveckling, Workforce Management mm. Ge kunderna bästa möjliga support utifrån identifierade kundbehov och erbjuda de bästa lösningarna för att tillgodose dessa behov Dina egenskaper Du är trygg i ditt ledarskap och har erfarenhet av att leda team genom förändringar. Med ett tydligt och coachande förhållningssätt skapar du engagemang, hjälper dina medarbetare att utvecklas och säkerställer att ni tillsammans når uppsatta mål. Du har ett naturligt fokus på förbättringsarbete och arbetar aktivt för att utveckla både arbetssätt och verksamhet. Du förstår vikten av transparens och kommunikation, bygger starka relationer med intressenter och vet hur man navigerar i en stor organisation. Din formella utbildning kan variera, men du har en operationell och kommersiell förståelse för vad som krävs för att göra en kund nöjd med sina tjänster och sin support. Är det dig vi söker? Varmt välkommen med din ansökan redan idag! Kvalifikationer: Minst 5 års relevant erfarenhet av att leda kundserviceverksamhet inom fakturafrågor och faktureringsuppgifter Erfarenhet av att leda team för både små och medelstora företag och Enterprise-segmentet Mycket god erfarenhet av förändringsledning (change management), hur man bygger effektiva organisationer, effektivisering genom synergier samt att skapa effektiva arbetssätt genom processer och rutiner Operationell kunskap om att driva kundservice utifrån ett perspektiv av nyckeltal, processledning och kundupplevelse Förmåga att driva en jämn och stabil prestation inom kundserviceverksamheten på ett kostnadseffektivt sätt Erfarenhet av att driva digitalisering och förändring, leda team och identifiera nya möjligheter Omfattning och tillträde Heltid, konsultuppdrag i 6 månader, med stor chans till förlängning. Start mitten på augusti. Vi hjälper dig till nästa steg i yrkeslivet Vår vision är att alla ska trivas och vara engagerade på jobbet. Hos oss finns en stor variation av uppdrag, där du kan bli anställd direkt hos ett företag eller arbeta som konsult via Perido. Vi är ett av Sveriges största konsultföretag för tjänstemän, vilket ger dig många möjligheter. Som konsult blir du en viktig del av vår organisation och bidrar med din kompetens ute hos våra kunder. Läs mer om oss på Perido: https://perido.se/om-oss/ De flesta frågor eller funderingar kan du hitta svar på under perido.se/vanliga-fragor/. Om du fortfarande inte hittat svaret du söker är du välkommen att kontakta oss på fraga@perido.se. Ange alltid tjänstens referensnummer 35911 i ämnesraden. Vänligen notera att vi endast tar emot ansökningar på vår hemsida och att vi inte har möjlighet att svara på hur du ligger till i processen eller vilket kundföretaget är om det utelämnats ur annonsen.

Aira Group AB

10% of Europe’s CO₂ emissions are caused by residential heating and energy bills are out of control. Aira is here to change that. With our intelligent Aira Heat Pump at the heart, we’re making the switch to clean energy-tech easier and more affordable. Helping Europe turn off gas and slashing energy costs one home at a time. Founded in 2022, and with 1200+ employees and counting, Aira is driving the clean energy revolution by providing homes with modern clean energy-tech solutions such as solar power, battery storage solutions and heat pumps. With a state-of-the-art production facility in Poland, and HQ in Stockholm, Sweden, and hubs across the UK, Germany and Italy, Aira is well on track to install clean energy-tech into 5 million homes by 2034. About the Survey & Design team: The Survey & Design team is part of the Acquisition Area of Aira, which is responsible for the entire sales journey, from lead generation to installed heat pump. Our team sits right in the middle of this, with a critical mission: Build tools that help Aira qualify, size, and design the right energy solution for every home — tools that get more accurate with every installation we do. When selling a heat pump system, you need to know what size of heat pump should be installed and whether any radiators need replacing. If we over-estimate this number, the customer will be paying more than they have to. If we under-estimate this number, we could install a heat pump that is unable to heat our customers' homes. Getting it right is crucial for both conversion and fast, efficient installations. And Aira is uniquely positioned to solve this: we own the entire feedback loop, from qualification through to monitoring the installed heat pump. About the role: Your main stakeholders are our Design Engineers, who work in customers' homes, but our tools impact almost every role in the Aira sales funnel, from Qualification, Sales, and Design all the way to Procurement, Planning, and Installation. You'll own the product direction for these tools across all our markets (UK, Germany, and Italy), offices (Stockholm and Helsingborg), and the factory (Poland). You'll lead a cross-functional team of software engineers and a designer, with a high degree of autonomy. Key responsibilities: Lead a cross-functional team of software engineers and a product designer, setting priorities and deciding what to build, when, and why. Own the product strategy and roadmap for Aira's survey, heat loss, and design tooling, ensuring alignment with the Acquisition Area's goal of profitable, high-quality installations. Drive the team's long-term differentiator: an accuracy-and-learning loop that uses installation telemetry to measure and reduce heat loss estimation error at every stage of the funnel. Become the domain expert on heat loss calculations, balancing each market's regulatory requirements against Aira's business goals. Act as the bridge between deep technical work and the field reality of a Design Engineer working on an iPad in a customer's home. Drive the roll-out of our tools across all markets and make sure they're adopted across every user group. Define the metrics and track how we're progressing toward our goals. We expect you to have: Bachelor's or Master's degree in a relevant field (e.g., Engineering, Business, or a related discipline). 3 years of experience in a similar Product Manager role, leading cross-functional teams of engineers and designers. The ability to own a technically and domain-complex product. You don't need to be a heating engineer, but you must be comfortable diving into a quantitative, calculation-driven domain and earning the trust of expert users. Strong data and analytics instincts: defining the right metrics, designing measurement (and recognising when a metric is misleading), and using data to drive decisions. It would be a bonus if you: Have studied thermodynamics. Are a homeowner, as it helps you understand the challenges our users face every day. Have experience building tools for field-based, operational, or expert workforces. Can speak German or Italian. What is in it for you? Gain hands-on experience in a fast-growing scale-up, with a supportive and inclusive culture, and career advancement opportunities. Collaborate with diverse teams across international markets and launch products globally. Develop and grow personally and professionally in an entrepreneurial-minded environment. Thrive in a dynamic, solution-oriented culture, tackling challenges and driving meaningful solutions that make a positive impact on the world. Influence the company's success, with a visible impact on product development and market growth. Enjoy our brand-new office at Norra Stationsgatan 93 in Stockholm. Conveniently located near public transport, with Sankt Eriksplan and Odenplan stations just a few minutes walk away. At Aira, we champion next-generation energy as well as diversity and inclusion. We firmly believe that a diverse workforce fosters innovation and creativity, enhancing our ability to serve customers and communities effectively. We welcome individuals from all backgrounds, cultures and perspectives to join our team. Our commitment is to uphold equality and inclusivity, fostering a collaborative environment where everyone can thrive and contribute to a better future for our people and the planet.