Recruitment Data Management Specialist

Senior Line Haul Specialist 資深運輸營運調度專員 (Middle Mile)

Coupang

Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   Position: Senior Line Haul Specialist (Middle Mile)   Role Overview The Senior Line Haul Specialist role plays a key part in arranging and optimizing linehaul truck operations, analyzing service performance, managing vendor and route-level activities, and driving process improvements through effective cross-team collaboration and communication.   What You Will Do: * Arrange linehaul trucks using the system and communicate with relevant teams (FCs, hubs, camps, vendors, etc.) * Analyze transportation service status and make improvement through collaboration (LOS: level of service) * Manage vendor and route-level operation and settlement * Establish initiatives for overall truck transportation, improve operational processes, and handle relevant communications   Required Qualifications * Experience in logistics and transportation management (5+ years) * Experience as a manager (subteam leader, team leader) in logistics and transportation management (2+ years) * Ability to plan logistics operation process (2+ years), manage operations, manage metrics, and report to the management- Experience in participating in development of TMS/BMS/WMS or proficiency in using those systems * Ability to analyze using data tools and report to top management * Submission of career-based portfolio and PT interview required * Bachelor's degree or higher * Ability to do day shift work, but able to work alternative shifts during specific seasons   Preferred Qualifications * Experience in logistics and transportation management (5+ years) * Experience in e-commerce/retail/courier businesses * Completion of related majors such as transportation and supply chain * Experience reporting KPIs to top management (2+ years) * Excellent communication skills and basic English conversation skills * Computer proficiency (data management/analysis, SQL utilization) * Experience as a manager (subteam leader, team leader) in logistics and transportation management   Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.   Things to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.   Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  https://www.coupang.jobs/privacy-policy/

Senior Capacity Planning Manager (Last Mile Management)

Coupang

Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang.   Position: Senior Capacity Planning Manager (Last Mile Management) Role Overview The Senior Capacity Planning Manager role plays a strategic part in establishing KPIs, forecasting logistics capacity, integrating sales forecasts into planning, analyzing driver performance, and developing workforce planning tools to optimize last mile and middle mile operations.   Key Responsibilities * Establish key performance indicators and benchmarks for planning and forecasting into last mile and middle mile logistics. * Prepare and share daily/monthly last mile and middle mile capacity manpower and asset planning models and collaborate with operations teams to execute. * Connect with S&OP(Sales & Operations Planning) to collect the GMV/Sales forecast and transform them into the logistics expansion planning. * Measuring the last mile driver's performance analysis of multiple cost models and design the route/area-wise productivity of each driver. * Support the development and implementation of workforce planning tools for accurate capacity forecasting.   Essential Qualifications: * 8+ years of relevant experience in logistics last mile and middle mile. * Proven experience in data processing and analysis to build models that support business decisions. * Strong communication skills across various contexts. * Strong analytical mindset and data-driven approach. * Proficiency in MS Office, Advanced Excel, Google Sheet, Tableau and SQL/Python.   Prefered Qualifications: * Degree in Business, Logistics, Supply Chain, or Industrial Engineering. * Experience in planning and project management.   Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.   Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Coupang does not discriminate against disabled applicants or those with veteran status. * We are proud to offer equal opportunities for all applicants. * Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.   Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Principal, Program Management (Logistics Operation Center)

Coupang

Company Introduction   Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.     Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.  We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”      What You Will Do  * Lead end-to-end logistics programs across first-, middle-, and last-mile; define scope, OKRs, and drive execution. * Manage KR→TW report transition and build unified end-to-end visibility.• Improve PDD and operational performance by removing defects and bottlenecks with LOC, hubs, linehaul, and sortation teams. * Build dashboards (Tableau/Power BI) and turn insights into actions, owners, and SOP changes. * Partner with Product, Engineering, Finance, and hubs to solve problems and deliver structured recommendations. * Run simulations for network, volume, and cut-off changes to guide data-based decisions. * Identify risks, execute mitigation, and manage communication and change adoption. * Communicate clearly to all levels with concise narratives on options, risks, and ROI.     Basic Qualifications   * 6+ years in program/project management or analytics-driven operations in logistics, e-commerce, or supply chain. * Strong SQL and data validation; proficient with Tableau/Power BI. Big data tools and Python are pluses. * Strong structured thinking and root-cause ability; convert ambiguity into action. * Executive-level writing/speaking; able to influence without authority. * Bachelor’s/Master’s in Statistics, Industrial Engineering, Operations Research, Supply Chain, or related fields.     Preferred Qualifications  * Understanding of first/middle/last mile, hubs, linehaul, routing, and PDD. * Hands-on Python/statistical tools; strong with Sheets, Excel, SQL, Tableau, Power BI. * Strong English; Mandarin/Korean a plus.     Recruitment Process and Others     Recruitment Process   * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.    Details to Consider  * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.    Privacy Notice   * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/