Senior Product Operations Manager, Business Analytics

Senior Product Operations Manager, Auth0

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. THE OPPORTUNITY AUTH0 IS HIRING A SENIOR PRODUCT OPERATIONS MANAGER TO REPORT TO THE CHIEF OF STAFF AND HEAD OF OPERATIONS, AUTH0 PRODUCT. THIS INDIVIDUAL PROVIDES A WIDE ARRAY OF OPERATIONAL, LOGISTICAL, AND PROJECT-RELATED SUPPORT TO THE CHIEF OF STAFF AND AUTH0 PRODUCT LEADERSHIP TEAM. THE IDEAL CANDIDATE THRIVES IN A FAST-PACED ENVIRONMENT, POSSESSES EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS, AND IS PASSIONATE ABOUT FOSTERING A HIGH-PERFORMING PRODUCT TEAM THROUGH SCALABLE SOLUTIONS.  KEY RESPONSIBILITIES:   * Strategic Program & Project Management: Lead cross-functional projects, providing program management for major product initiatives. Partner with workstream owners to maintain alignment, ensure on-time delivery, and proactively address blockers or escalations. * Learning, Development & Enablement: Develop and maintain onboarding and continuous learning programs for the Product organization. Embed product principles, facilitate ongoing education, and utilize feedback (surveys, interviews, performance metrics) to ensure content relevance. Optimize internal knowledge bases for a frictionless team experience. Drive cohesion across Okta by building and implementing scalable workflows that align Product, Marketing, Sales, and Enablement teams.  Product Org Communications & Cadences: Drive product communications within the Auth0 organization and with partners. This is inclusive of monthly newsletters, weekly team meetings, org all hands, etc.  * Operational Support & Optimization: Foster operational excellence for rhythms and processes.  Building internal documentation, enablement decks, and video assets to enhance communication clarity and engagement. Track, analyze, and optimize Product Ops programs by defining and managing performance metrics, collecting stakeholder feedback, identifying inefficiencies, and implementing process improvements to drive responsiveness, alignment, and scalable growth. * Tooling Administration & Governance: Own administration and governance of core product tooling. From procurement through maintenance. Configure and update workflows, dashboards, integrations, and access controls; establish data hygiene standards and usage best practices; and partner with teams to ensure tooling remains reliable, scalable, and aligned to evolving team needs. * AI-Powered Workflow Automation: Proactively leverage modern AI tooling and LLMs to automate repetitive administrative tasks, design repeatable multi-step workflows, and streamline processes, reporting, etc. to maximize overall team efficiency.   QUALIFICATIONS: * 5+ years of experience in Product Operations, Program Management, Business Operations, or a related function in a fast-paced, cross-functional environment * Hands-on experience with SaaS product tools (e.g., Jira, Pendo, Heap, or comparable AI and analytics platforms) * Excellent project management, planning, and organizational skills with extraordinary attention to detail and follow-through * Demonstrated ability to utilize AI platforms to build automated processes, conduct rapid data analysis, and refine operational workflows to reduce manual overhead. * Proven success managing multiple, complex projects simultaneously with the ability to prioritize effectively, set clear expectations, and drive timely execution * Strong command of collaboration tools (e.g., Asana, Confluence, Google, Lucid Chart, Slack) and the ability to quickly learn and adapt to new platforms * Highly analytical and process-oriented, with a knack for identifying inefficiencies and a desire to build scalable systems * Deep empathy for global teams and customers, and a track record of bridging business needs with product realities. * Exceptional written and verbal communication skills; able to distill complex topics for diverse audiences across Product, Marketing, Sales, and Leadership     P25380 Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual base salary range for this position for candidates located in Canada is between: $124,000—$171,000 CAD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Senior Technical Services Engineer

Mongodb

The Technical Services team works with our customers to ensure that their MongoDB deployments are running at their best. From a query performance question on a test Atlas cluster to helping upgrade large self-hosted sharded clusters run by some of the world's best-known global enterprises, the Technical Services team is available 24/7 to help our customers with any aspect of the MongoDB data platform. This deeply technical team is distributed globally, with a variety of backgrounds and expertise to ensure that they can best address any new issue or question. In  addition to solving these complex customer challenges, the team also works on internal projects such as software development of support tools for performance tuning, benchmarking, and diagnostics. As MongoDB continues to expand product offerings and features within the MongoDB Atlas Data Platform, MongoDB is looking for a Senior Technical Services Engineer with a background in application search, as well as search-related technologies, who will also provide specialized support for our Atlas Search and Vector Search products We are looking to speak to candidates who are based in Toronto for our hybrid working model. As a Senior Technical Services Engineer, you’ll be advising customers on strategies and documented practices for making best use of our data platform. This will require you to translate technical concepts and patterns into generalist terms for our customers, helping them understand, install, and use those applications effectively. You’ll also troubleshoot application problems and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf.  As a technical expert across the MongoDB platform, you will advise MongoDB field teams on complex technical issues, including Atlas Search and Vector Search, and help drive technical enablement across MongoDB technologies. You will utilize your exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor. AS AN IDEAL CANDIDATE, YOU WILL HAVE We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal associate candidate should also have: * 5+ years of relevant experience * 5+ years of experience with administering RDBMSs such as Oracle, Postgres, mySQL etc. MongoDB experience is preferred. * Experience with Database Performance tuning and benchmarking * Strong diagnostic/troubleshooting aptitude, with significant experience troubleshooting end-to-end technical issues in production environments * Solid fundamentals in Linux, Networking, and Diagnostics * Experience with scalable and highly available distributed systems * Excellent written and verbal communication skills in English * Patience, empathy and a genuine desire to help people * Ability to think on your feet, remain calm under pressure, and solve problems in real-time * A B.Tech / B.S. or equivalent work experience; if you don’t have a Computer Science degree, but think you can do the job, apply anyway! YOU MAY ALSO HAVE * Experience with Algolia, Lucidworks, Pinecone, Milvus, or similar * Experience with database programming and data models * Advanced experience with Operating System and Networking Core concepts * Certifications - MongoDB, RHCE, Cloud Provider Certifications * Previous SaaS Support Experience * Experience creating Generative AI applications, familiarity with LLMs, Vector Stores, and the latest GenAI paradigms WHAT YOU DO AT MONGODB * Support and guide our strategic customers, focus on day-to-day resolution and proactively drive progress * Work closely with your team and our customers to identify, characterize, solve & recover from problems raised to the Technical Support team * Resolve technical issues through diligent research, reproduction, and troubleshooting, log and server analysis using industry standard as well as bespoke in house developed tools * Build and create standard methodologies for technical troubleshooting across different technologies, and craft Knowledge Articles that contribute to our self-serve support portal * Review and test new features before they are publicly available, including creating internal and customer facing assets, such as knowledge base articles or FAQs * Proactively identify improvement to business processes and policies to solve problems and get things done * Be an advocate for customers’ needs. * Gather feedback from customers and engage the engineering, product, sales and marketing teams to improve our product through regular touchpoints and data driven reporting from the field * Act as focal point and technical subject-matter-expert for assigned customers and their application deployments in Atlas * Coach and mentor junior engineers on the team in new or emerging product areas, as well as cross-training peers in specialty topics WHAT YOU WILL LEARN The rapidly growing MongoDB product suite, including: * Core database server * Atlas (fully managed cloud database service) * Atlas Full-Text Search, Atlas Vector Search, Atlas Data Lake, Realm and Charts * Other Tools and connectors - Ops/Cloud Manager, Compass, Connector for BI, Connector for Spark * Market-relevant, complementary technologies e.g. Apache Kafka, Kubernetes * Modern and popular architecture design patterns, methodologies and concerns e.g. microservices, DevOps, cloud, security ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer.   Req ID: 2273452548 AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward. MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB’s base salary range for this role in Canada is: $129,000—$178,000 CAD

Senior Software Engineer

AutoScout24

At AutoScout24, we’re excited to be hiring for our Canadian company, Trader Corporation — a key part of our international family. As the Canadian arm of Europe’s largest online car marketplace, Trader Corporation plays a vital role in transforming how people buy, sell, and finance vehicles. With well-known brands like AutoTrader.ca, AutoSync, and Dealertrack Canada, Trader Corporation is driving digital innovation in the automotive industry — now reaching over 25 million Canadians every month.   This role will be within the Dealertrack Canada team, the country’s leading automotive financing portal, processing over 6.5 million credit applications annually.   ---  We’re looking for a Senior Software Engineer who takes end-to-end ownership, thrives in ambiguity, and wants to build systems that matter. This role is central to modernizing our platform so we can better detect fraud, assess risk, and move faster as a business. You’ll help shape architecture, influence technical direction, and own what you build—from design to production.  The software you’ll build directly influences financial trust, fraud prevention, and risk decisions across Canada’s automotive ecosystem. Your work will have real impact at scale—and you’ll have the autonomy and responsibility to shape how it’s done.  If you’re motivated by ownership, technical challenges, and building systems that truly matter, you’ll feel at home here.  What You’ll Do: Build & Evolve Critical Systems  * Improve and extend a large, production-grade codebase with a strong bias for clean code, testing, and long-term maintainability. * Design and implement scalable, resilient solutions using modern architecture principles (modularity, clear boundaries, observability). * Modernize legacy components to unlock new capabilities in fraud detection and risk analysis.  Own Architecture & Technical Decisions  * Drive architectural discussions and decisions, balancing pragmatism with technical excellence. * Set and enforce high quality bars for new services and modules, with a focus on testability, performance, and reliability. * Identify and reduce technical debt in ways that measurably improve developer velocity and system robustness.  Build With an Ownership Mindset  * Work across the full software lifecycle: design, build, deploy, operate, and iterate. * Embrace a “you build it, you run it” DevOps mindset alongside your team. * Make thoughtful trade-offs between effort, quality, and user value—always with accountability for outcomes.  Collaborate & Lead  * Work closely with product managers, designers, and other engineers in an agile, cross-functional team. * Contribute ideas, challenge assumptions, and continuously improve how we build software. * Mentor and support other engineers through code reviews, design discussions, and technical leadership.  What We’re Looking For: * A senior engineer who takes responsibility for results, not just implementations. * Someone who enjoys complex problem-solving and isn’t afraid of legacy systems—or changing them. * Strong engineering fundamentals: clean code, testing discipline, system design, and performance awareness. * Strong experience with TypeScript and modern React / Next.js * Strong experience building production systems with .NET (Core / modern .NET preferred). * Comfort operating in production environments and learning from real-world feedback. * A builder’s mindset: If you can think it, you can build it. If you build it, you own it. * Experience leveraging AI, Generative AI (GenAI) to enhance engineering productivity, automate repetitive tasks, and optimize workflows. You should demonstrate the ability to integrate AI-driven solutions into your daily work — such as code generation, debugging, reviews, documentation, and decision support—to improve efficiency for yourself and your teams. A proactive approach to exploring and implementing AI tools that drive innovation and streamline development processes is highly valued.  What's In It For You? We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.   Benefits from Day 1  * Gym discounts * Employee and Family Assistance program * Virtual wellness events * Conferences & training budget * Regular internal training programs  Financial planning  * Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.   Competitive salary  * Annual bonus structure * 3% CPP matching  --- The base salary range for this position is CAD 140,000 – CAD 190,000. This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings. Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position. Vacancy Status: This job posting is for an existing vacancy.