Senior Research Operations Program Manager

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Here is the updated summary for the Okta Device Access (ODA) and Okta Verify (OV) space, adapted to match the collaborative, ownership-focused, and candidate-centric tone of your PAM example: In this role, you will work as a trusted cross-functional partner on our Okta Device Access (ODA) and Okta Verify (OV) products, and have the opportunity to influence product and design decisions through your work. You will own the UX roadmap for ODA and OV, working closely with your design, product, and engineering partners to ensure that your work is aligned to the highest priority needs of the endpoint identity area, informing both long and near-term decisions. You’ll provide mentorship and coaching to more junior team members, helping raise the quality bar and impact of the team. ODA and OV’s goal is to develop products that enable Okta customers to secure their workforce right from physical device bootup, providing frictionless, phishing-resistant, and passwordless authentication.  IN THIS ROLE, YOU’LL GET TO: * Grow and develop a research practice aimed at understanding the needs of the OPA and OV teams, collaborate with stakeholders to craft research questions and execute research * Scope, prioritize, organize, and manage research initiatives across these teams. * Exercise flexibility in research methodology (as appropriate for the product space and timeline) by designing and utilizing generative studies or evaluative research, appropriately. * Facilitate cross-discipline research to drive clarity and decision-making. * Design mechanisms to build up customer empathy and deep knowledge of our partners, end users, consumers, administrators, and other identified audiences. * Represent your research to diverse audiences across the organization.  * Handle multiple projects and tasks concurrently * Provide coaching and mentorship to more junior researchers YOU COULD BE A FIT IF YOU HAVE: * 4+ years product development experience conducting research, or a Masters degree/PhD with 2+ years of product development experience * Experience utilizing various research methods (e.g., usability studies, contextual inquiry, surveys, etc.) * Able to leverage research to make the business successful, applying your technical understanding to accomplish company goals. * Proficiency in communicating user research findings with cross-functional partners to drive impact * Experience with products made for developers, administrators, or other technical audiences * Strong ability to plan, prioritize and organize effectively and independently * Make decisions and solve problems while working under pressure * Communicate effectively with all levels of management and company personnel * Excellent communication skills * Possess empathy for users, knowledge of and passion for the technical experiences * Experience working on security products is a plus EDUCATION * * Bachelor's degree in anthropology, sociology, psychology, human-computer interaction (or other related field) #LI-MM #LI-Hybrid P14765_3497605 Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual base salary range for this position for candidates located in Canada is between: $118,000—$162,000 USD The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. We are looking for inquisitive, well-rounded Senior Full-Stack and Backend engineers to join our Monetization and Core engineering teams. Working closely with product managers, designers, and backend engineers, you’ll play an important role in enabling the newest technologies and experiences. You will build robust frameworks & features. You will empower both developers and Pinners alike. You’ll have the opportunity to find creative solutions to thought-provoking problems. Even better, because we covet the kind of courageous thinking that’s required in order for big bets and smart risks to pay off, you’ll be invited to create and drive new initiatives, seeing them from inception through to technical design, implementation, and release. We have several positions open across multiple teams, including opportunities on both the Product and Platform side of Pinterest. What you’ll do: * Build out the backend for Pinner-facing features to power the future of inspiration on Pinterest * Contribute to and lead each step of the product development process, from ideation to implementation to release; from rapidly prototyping, running A/B tests, to architecting and building solutions that can scale to support millions of users * Partner with design, product, and backend teams to build end-to-end functionality * Put on your Pinner hat to suggest new product ideas and features * Employ automated testing to build features with a high degree of technical quality, taking responsibility for the components and features you develop * Grow as an engineer by working with world-class peers on varied and high impact projects * Design, develop, and operate large scale, distributed systems and networks * Work with Engineering customers to understand new requirements and address them in a scalable and efficient manner * Actively work to improve the developer process and experience in all phases from coding to operation * Leverage AI to seek faster execution (i.e. draft, prototype, outline) and explore alternative options (i.e. iterate, compare approaches) * Leverage AI to synthesize information (summarize, distill themes) and automate repeatable tasks (documentation, reporting, QA checks) What we’re looking for: * 5+ years of industry backend development experience, building consumer or business facing products * Proficiency in common backend tech stacks for RESTful API, online service, storage, caching and data processing * Experience in following best practices in writing reliable and maintainable code that may be used by many other engineers * Ability to keep up-to-date with new technologies to understand what should be incorporated * Strong collaboration and communication skills * Experience leading or owning projects, mentoring others, or driving technical thought leadership * Experience building & operating large scale distributed systems and/or networks. Bonus points if you enjoy deploying and operating large scale workloads on a public cloud footprint * Experience in Python, Java, C++, or Go or another language and a willingness to learn * Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs. * Strong track record of critical evaluation and verification of AI-assisted work (e.g., testing, source-checking, data validation, peer review). * High integrity and ownership: you protect sensitive data, avoid over-reliance on AI, and remain accountable for final decisions and deliverables. * Bonus points if you have experience with any of the following (needs vary from team to team): Developer Enablement/Productivity or Internal Tooling, CI/CD, Generative AI/LLMs, Spark/Flink/Big Data technologies, Data Science/Analytics, Building Products or Internal Tools from Scratch * Bachelor’s or Master’s degree in a relevant field such as Computer Science, or equivalent experience This job posting is for an open vacancy. Please note that the company utilizes artificial intelligence to screen applicants for the positions. In-Office Requirement Statement We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in Ontario.   Relocation Statement: *  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.   #LI-HYBRID #LI-DS3 Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.   By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.