
Farfetch · UK London
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a posit...
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
We're partnering with global brands and the most influential and renowned boutique curators to bring our customers an unrivalled range of fashion to empower their individuality. We’re relationship builders, we’re solution finders and we’re analysts. We work with all areas of the FARFETCH business to improve our social and environmental impact while delivering business success. We want to empower our consumers to buy better, improve our operational footprint, and explore new business models that improve our impact.
Our office is located in Old Street, London's tech hub. Our open-plan space is ideal for collaborative working. When you're not doing what's never been done, you can enjoy a team lunch on our large outdoor terrace, or join a yoga class in our dedicated studio.
The Commercial function at FARFETCH manages supply and pricing on the FARFETCH marketplace in order to drive profitable growth. Working across the business, we deliver at-scale commercial programmes which drive benefits for FARFETCH, our customers, and our partners.
Reporting to the Head of Commercial - Pricing, you will lead cross-functional commercial strategy across global markets and partner with senior leadership on investment-style decisions shaping the business.
Operating at the intersection of commercial strategy, data, and pricing, you will define the scope, own the roadmap, and drive high-impact projects. You will work seamlessly with leaders across Marketing, Product, Engineering, Operations, Finance, and Data Science to bring your strategic vision to life and optimize our positioning within key markets.
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All. COMMERCIAL We're partnering with global brands and the most influential and renowned boutique curators to bring our customers an unrivalled range of fashion to empower their individuality. We’re relationship builders, we’re solution finders and we’re analysts. We work with all areas of the FARFETCH business to improve our social and environmental impact while delivering business success. We want to empower our consumers to buy better, improve our operational footprint, and explore new business models that improve our impact. LONDON Our office is located in Old Street, London's tech hub. Our open-plan space is ideal for collaborative working. When you're not doing what's never been done, you can enjoy a team lunch on our large outdoor terrace, or join a yoga class in our dedicated studio. THE ROLE We are seeking a strategic and commercially-minded leader to drive FARFETCH’s global pricing strategy and optimize margin structures across diverse regions and product categories. As the Head of Commercial- Revenue Management, you will own net revenue and marketplace margin contribution, with direct accountability for how commercial decisions impact the P&L. Acting as the critical bridge between technical product teams and our network of over 1,300 luxury brands and boutique partners, you will balance partner profitability with FARFETCH’s growth targets while spearheading the rollout of advanced pricing tools and analytics. The ideal candidate will evaluate commercial incentives to unlock supply, collaborate with Product and Engineering to deploy next-generation marketplace features, and lead a high-performing team to support our overarching strategic objectives.
What will you do? As Pricing Manager, you will own Rebtel’s pricing function end-to-end. You will be responsible for how we monetize our products across international calling, mobile top-ups, subscriptions, fees, and future commercial offerings, balancing customer attractiveness, market competitiveness, and profitable growth. You will operate in a complex environment where underlying costs vary across suppliers, destinations, operators, and quality levels. You will use data, analysis, and commercial judgment to set prices, develop new pricing structures, and continuously optimize our portfolio to maximize growth and profitability. The role combines strategic thinking with hands-on execution. You will build models, perform analyses, make pricing recommendations, and oversee implementation. You will also lead the evolution of the pricing function, driving automation and applying AI to reduce manual work, improve decision-making, and increase the speed and quality of pricing changes. Areas of ownership: Own pricing across all Rebtel products, including international calling, mobile top-ups, subscriptions, fees, and other monetization points Set prices that are attractive to customers, competitive in the market, and supportive of profitable growth Develop new pricing constructs, including unlimited plans, fixed-minute packs, country-specific offers, bundles, and promotional pricing Own the end-to-end pricing process, from supplier cost ingestion and competitive benchmarking to price implementation and performance measurement Analyze pricing performance, margins, elasticity, customer behavior, and market dynamics to inform pricing decisions Lead the day-to-day work of the pricing team, setting priorities, coaching team members, and improving ways of working Drive the automation of pricing workflows, reducing manual processes and building scalable pricing systems Apply AI and modern analytical tools to competitor monitoring, pricing analysis, anomaly detection, and pricing recommendations Partner closely with Product to shape new commercial offerings and bring pricing innovations to market Budgets and Forecast including follow up on actuals; Presentations and reports to key stakeholders Work with Procurement to understand supplier cost structures, quality trade-offs, and their impact on pricing strategy Collaborate with Finance and Growth teams to evaluate margin impact, conversion performance, and commercial outcomes Establish clear reporting and performance tracking for pricing, margin development, competitive position, and pricing initiatives Serve as the company’s source of truth for pricing decisions across new products, markets, promotions, and commercial opportunities Take ultimate responsibility for pricing decisions that support sustainable growth while protecting Rebtel’s profitability Requirements: You are an excellent communicator and collaborator. We work in English, but you will hear many languages in our Stockholm office 8+ years of experience in pricing, commercial finance, or revenue management within telecom, fintech, or a similar industry Strong analytical mindset with the ability to understand how pricing decisions impact revenue, margins, and customer behavior Ability to model and quantify the impact of pricing changes 5+ years of experience with unit economics, including margins, cost structures, and contribution per product (e.g., calling and MTU) Highly data-driven with advanced skills in Excel, SQL, or BI tools to analyze large datasets and generate actionable insights Experience in setting and optimizing pricing strategies across different markets and products Ability to balance growth, profitability, and competitiveness in pricing decisions Strong stakeholder management skills, with the ability to collaborate closely with Finance, Product, Marketing, and Commercial teams Experience working in a fast-paced, international environment with multiple markets and currencies Strong attention to detail combined with the ability to see the bigger commercial picture Why Rebtel? Rebtel has been connecting people across borders for nearly 20 years. Today, we’re profitable, growing, and at a pivotal moment in our journey. As we enter our next phase, we’re building an organisation designed for speed, ownership, and real impact, where every role contributes directly to shaping what comes next. This is a place with global ambition and a strong foundation, where ideas move quickly and decisions matter. You won’t get lost in layers of process or slow-moving structures. Instead, you’ll find the space to take ownership, collaborate across teams, and make meaningful contributions from day one. Based in Stockholm, we bring together a diverse, international team united by a shared purpose: to simplify the way people connect worldwide. At Rebtel, you are the most important asset and we strive to provide a comprehensive package of benefits and perks that enhance your well-being and work experience. Here are some of the things you can expect from us: Pension Plan Health Checkups, Influenza shots and Private Medical Insurance Dental Insurance Occupational insurance Wellness allowance (5,000 SEK) Discount on gym memberships Bonus program Extra parental pay 30 days annual vacation Monday breakfasts Relocation Support, if you're joining us from afar, we'll assist you in making a smooth transition. We are Rebtel. We come from all around the world to create products for anyone who has crossed a border. We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
STRATEGY & COMMERCIAL MANAGER - COLCHESTER & CHELMSFORD Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you. We’re looking for a Strategy & Commercial Manager to join our East England team. This is a hybrid role. In this role, you’ll help us build strong relationships with our restaurant partners in Colchester & Chelmsford, using data-driven insights to improve our customer proposition and accelerate local growth. Get to know our Commercial team — what drives us, how we work, and what you can expect. https://careers.deliveroo.co.uk/the-commercial-team/ WHAT YOU’LL BE DOING You’ll be joining the Regional Growth team. We are responsible for the commercial output of our mid-market restaurant partners across the UK and Ireland, focusing on bringing the best local selection to our customers and unlocking growth opportunities for our restaurants. Here’s what your day-to-day might look like: * Own Regional Performance: Act as the local expert and face of Deliveroo for Colchester & Chelmsford, mapping out the local sales strategy to close value proposition gaps. * Manage Top Partnerships: Lead account management and commercial negotiations for top restaurant partners, optimising their performance on our platform to drive growth. * Drive Data-Led Insights: Analytical review of restaurant and city performance data to identify strategic improvements across selection, pricing, and operations. * Expand Local Selection: Identify, pitch, and onboard top local favourite brands to Deliveroo, setting them up for long-term operational success. * Collaborate Across Functions: Partner with field-based Account Managers, Operations, and Marketing teams to maximise local hero brand growth and campaign participation. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: * Commercial and Sales Track Record: Proven experience in account management, sales, or commercial strategy roles, with a target-oriented mindset. * Data-Led Decision Making: Strong understanding of how to interpret performance data to identify commercial trends and build actionable growth plans. * Stakeholder Management: Proven ability to build trusted relationships, influence independent restaurant owners, and lead successful business negotiations. * Strategic Market Mapping: Ability to understand a local competitive landscape and translate customer experience gaps into a structured sales strategy. * Mobility Requirements: A valid UK driving licence and use of a car, with the flexibility to balance field-based territory visits (2-3 days per week) with remote or office work. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!