Engineering Manager (Platform - Application Excellence)

Paddle

What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better. We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The role: As an Analytics Engineering Manager, you'll lead a dynamic team, working closely with various business units to translate complex business requirements into actionable data solutions. You will play a critical role in communicating analytics insights clearly and with impact, enabling data-driven decision-making across the organization. Collaboration with Sales, Marketing, Finance, Product Managers, and Engineering teams will be essential to align analytics solutions seamlessly with business objectives and technical capabilities. What you'll do: Leadership & Strategy * Define and own the multi-year technical vision and strategy for Analytics Engineering, ensuring alignment with Paddle's product and business objectives. * Lead, coach, and develop a team of Senior Analytics Engineers, fostering a high-performing, inclusive, and growth-oriented culture. * Act as a force multiplier across the group: identifying and removing structural blockers, elevating engineering standards, and scaling delivery capacity. * Drive and champion best practices in analytics engineering, data modelling, data governance, and operational excellence across all teams. Stakeholder Management * Serve as the senior Engineering representative for Analytics Engineering with cross-functional leaders in Product, Finance, Sales, Marketing, and Data Platform. * Build and maintain trusted, long-term relationships with stakeholders at Director and VP level, proactively aligning on goals, managing expectations, and communicating progress and risk with clarity and transparency. * Navigate competing priorities across multiple senior stakeholders; make and communicate clear, well-reasoned trade-off decisions that reflect both engineering and business considerations. * Represent Analytics Engineering in Engineering leadership forums and contribute to shaping the broader engineering organisation. * Advocate effectively for investment (headcount, tooling, infrastructure) by constructing well-evidenced business cases and presenting them to senior leadership. Data as a Product * Champion a product mindset for data across the organisation: ensuring Paddle's analytics data estate is treated as a first-class product with clear ownership, defined consumers, and measurable quality standards. * Lead the definition and governance of shared data definitions and business metrics, working cross-functionally to drive alignment and eliminate ambiguity across teams. * Ensure all data assets are well documented, well understood, and readily discoverable, including via MCP tooling, so that engineers, analysts, and business stakeholders can self-serve with confidence. * Define and enforce clear data ownership across the analytics estate, ensuring every dataset and model has an accountable team and a well-understood purpose. * Establish and continuously improve data quality standards: defining what "good" looks like, instrumenting quality checks throughout the pipeline, and ensuring issues are surfaced, triaged, and resolved systematically. * Own the prioritisation of the Analytics Engineering roadmap, balancing strategic data product initiatives, platform reliability, data quality improvements, and stakeholder requests in a structured and transparent way. * Build and maintain the processes by which new data needs are brought into engineering, evaluated, and sequenced, ensuring the group can absorb demand predictably and say no clearly when needed. Technical Oversight * Oversee the reliability, scalability, and accuracy of Paddle's analytics data estate, including core data pipelines, data models, and transformation layers (Snowflake, DBT, Fivetran). * Set the architectural direction for the group, guiding the most significant technical decisions and ensuring the analytics platform can scale with Paddle's growth. * Maintain high standards of data governance, data quality, and documentation across the group. People Development * Create and maintain a culture of continuous learning within the group, ensuring Senior Analytics Engineers are growing in both technical depth and professional skills. * Provide regular, high-quality feedback, set clear growth expectations, and identify high-potential individuals early. * Create and maintain training resources, onboarding pathways, and knowledge-sharing rituals that systematically elevate the capability of the group. * Actively identify skill gaps across the group and develop plans to address them through hiring, mentoring, or targeted development initiatives. We'd love to hear from you if you are: * Have significant experience leading teams of senior engineers, with a track record of building and scaling high-performing analytics engineering groups. * Can demonstrate strategic ownership of a technical domain: setting direction, driving alignment, and delivering measurable outcomes at group or department level. * Have a strong product mindset for data: you think about data assets in terms of consumers, quality, ownership, and discoverability, not just pipelines and models. * Are an exceptional communicator with proven senior stakeholder management skills, including the ability to influence without authority, manage competing priorities transparently, and turn complex technical context into clear business language. * Have deep expertise in modern analytics engineering (DBT, Snowflake, Fivetran or equivalent) and can provide strong technical oversight without being hands-on day-to-day. * Take a structured, principled approach to data governance: you have experience driving alignment on definitions, establishing ownership frameworks, and raising the bar on data quality at scale. * Are familiar with AI coding assistants (such as GitHub Copilot, Cursor, or similar) and understand how they can meaningfully improve engineering productivity within an analytics engineering context. * Have a working knowledge of semantic layers (such as dbt Semantic Layer, Cube, or LookML) and understand how they underpin reliable, consistent data access, including their role in enabling AI tooling and MCP-based data discoverability. * Are passionate about developing people and building systems, processes, and cultures that enable others to do their best work. * Are proactive, self-aware, and continuously looking for ways to improve both yourself and the organisation around you. Everyone is welcome at Paddle At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group. Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together. Our Values * Paddle Together - “None of us, is as smart as all of us” * Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple” * Paddle for others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs”   Why you’ll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Nearform

This is a full-time, permanent opportunity for candidates based in the UK and authorised to work without sponsorship. This position also requires travel to client sites with travel expenses covered by the company. About Nearform Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact. Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.   As part of our Engineering function, you will work closely with clients to translate complex business requirements into innovative digital products. Whether you are a Senior Engineer, Tech Lead, or DevOps Engineer, you will collaborate with distributed teams, leveraging cutting-edge technologies to build secure, high-performance applications. Our Nearform engineers are known for building high quality, scalable solutions that solve real world problems. About the Technical Lead Role: As a Technical Lead at Nearform, you will be responsible for leading and guiding development teams while working directly with clients to translate business and technical requirements into impactful applications. However, as you’ll likely work on a variety of projects in your time here, your responsibilities may also include: * Provide technical and line-management leadership to your development team. * Take responsibility for the successful delivery of projects. * Identify and resolve blockers before they become issues. * Ensure best practices in software development, DevOps, and agile methodologies are upheld within the team. * Work directly with clients, translating requirements into technical briefs. * Shape and define architectural decisions ensuring scalability, security, and maintainability. * Provide updates to client and Nearform leadership to ensure clear understanding of project status and drive good decision-making. What we are looking for in this person: * Significant experience in software engineering and 2+ years of experience leading projects and mentoring as a Technical Lead. For this particular role, we are looking for professional experience Python. * Experience with AI application development and Agentic frameworks and platforms (e.g., LangGraph, Agentspace, etc.) * Experience working directly with clients or customers to understand technical requirements. * Proven experience working with Kubernetes for container orchestration. * Strong CI/CD experience, including hands-on work with Terraform, Helm, and other cloud-native IaC technologies. * Deep understanding of observability practices, with practical experience using OpenTelemetry (OTel) and related tooling. * Experience leading software engineering teams through technical delivery and either direct line management or mentoring. * Deep understanding of agile ways of working, best practices and design patterns. * Deep understanding of test-driven development and testing best practices. * Deep understanding of version control tools, e.g. Git. * Understanding of DevOps practices and cloud technologies (AWS, Azure, GCP) * Understanding of operational concerns (such as monitoring, performance testing, security considerations, accessibility, GDPR) * Empathy and people skills Benefits and Perks we offer at Nearform * Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance.  * Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem!  * Paid Time Off Package - We offer an annual leave of 25 days plus public holidays. We also offer sick leave, marriage leave and many more. * Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 (equivalent in GBP) to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join. * Training and Development Allowance - Nearform is committed to supporting and investing in employees’ ongoing learning and professional development. You will be encouraged to pursue relevant learning opportunities that support your growth and the growth of others, subject to manager approval. * Healthcare - It’s important to always take care of your health, so we offer additional private healthcare here at Nearform. If you wish to learn more about the plan offered feel free to reach out to our team. * Pension & Insurances - We offer a pension match of up to 5% and Income Protection and Death in Service for peace of mind.   Our Interview Process Talent Call (30 mins via Zoom) An initial conversation with a member of our Talent Team to explore your background, leadership experience, and career goals. We’ll provide an overview of Nearform, discuss potential alignment, and answer any questions you may have. This step helps us assess initial alignment. ---------------------------------------------------------------------------------------------------------------------------------- Technical Lead Assessment (90 mins, Zoom) A structured assessment led by a senior Technical Lead or Head of Engineering, designed to evaluate key aspects of a Technical Lead role. This session includes a selection of tasks to cover: Architecture Design – We want to see how you approach a high level problem, demonstrating your design thinking and decision-making process. Technical Implementation – How do you turn a design into reality, taking into account business needs? Code Standards and Feedback – We want to see not just your own skills, but also how you improve those around you ---------------------------------------------------------------------------------------------------------------------------------- Hiring Manager Interview (45 mins via Zoom) A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join. There may also be an additional interview with the client depending on the project.    Ready to Join Us? If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you. Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning. Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence.  If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.   Salary up to £120,000 + Bonus & Benefits

Nearform

This is a full-time, permanent opportunity for candidates based in the UK and authorised to work without sponsorship. This position also requires travel to client sites in London (one day every couple of weeks), with travel expenses covered by the company. About Nearform Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capabilities at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact. Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises, including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.   As part of our Engineering function, you will work closely with clients to translate complex business requirements into innovative digital products. Whether you are a Senior Engineer, Tech Lead, or DevOps Engineer, you will collaborate with distributed teams, leveraging cutting-edge technologies to build secure, high-performance applications. Our Nearform engineers are known for building high quality, scalable solutions that solve real world problems. About the Technical Lead Role: As a Technical Lead at Nearform, you will be responsible for leading and guiding development teams while working directly with clients to translate business and technical requirements into impactful applications. However, as you’ll likely work on a variety of projects in your time here, your responsibilities may also include: * Provide technical and line-management leadership to your development team. * Take responsibility for the successful delivery of projects. * Identify and resolve blockers before they become issues. * Ensure best practices in software development, DevOps, and agile methodologies are upheld within the team. * Work directly with clients, translating requirements into technical briefs. * Shape and define architectural decisions ensuring scalability, security, and maintainability. * Provide updates to client and Nearform leadership to ensure clear understanding of project status and drive good decision-making. What we are looking for in this person: * Significant experience in software engineering and 2+ years of experience leading projects and mentoring as a Technical Lead. For this particular role, we are looking for professional experience Python. * Significant experience on DevOps practices and cloud technologies (Azure)   * Experience with AI application development and Agentic frameworks and platforms (e.g., LangGraph, Agentspace, etc.) * Experience working directly with clients or customers to understand technical requirements. * Proven experience working with Kubernetes for container orchestration. * Strong CI/CD experience, including hands-on work with Terraform, Helm, and other cloud-native IaC technologies. * Deep understanding of observability practices, with practical experience using OpenTelemetry (OTel) and related tooling. * Experience leading software engineering teams through technical delivery and either direct line management or mentoring. * Deep understanding of agile ways of working, best practices and design patterns. * Deep understanding of test-driven development and testing best practices. * Deep understanding of version control tools, e.g. Git. * Understanding of operational concerns (such as monitoring, performance testing, security considerations, accessibility, GDPR) * Empathy and people skills Benefits and Perks we offer at Nearform * Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance.  * Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem!  * Paid Time Off Package - We offer an annual leave of 25 days plus public holidays. We also offer sick leave, marriage leave and many more. * Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 (equivalent in GBP) to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join. * Training and Development Allowance - Nearform is committed to supporting and investing in employees’ ongoing learning and professional development. You will be encouraged to pursue relevant learning opportunities that support your growth and the growth of others, subject to manager approval. * Healthcare - It’s important to always take care of your health, so we offer additional private healthcare here at Nearform. If you wish to learn more about the plan offered feel free to reach out to our team. * Pension & Insurances - We offer a pension match of up to 5% and Income Protection and Death in Service for peace of mind.   Our Interview Process Talent Call (30 mins via Zoom) An initial conversation with a member of our Talent Team to explore your background, leadership experience, and career goals. We’ll provide an overview of Nearform, discuss potential alignment, and answer any questions you may have. This step helps us assess initial alignment. ---------------------------------------------------------------------------------------------------------------------------------- Technical Lead Assessment (90 mins, Zoom) A structured assessment led by a senior Technical Lead or Head of Engineering, designed to evaluate key aspects of a Technical Lead role. This session includes a selection of tasks to cover: Architecture Design – We want to see how you approach a high level problem, demonstrating your design thinking and decision-making process. Technical Implementation – How do you turn a design into reality, taking into account business needs? Code Standards and Feedback – We want to see not just your own skills, but also how you improve those around you ---------------------------------------------------------------------------------------------------------------------------------- Hiring Manager Interview (45 mins via Zoom) A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join. There may also be an additional interview with the client depending on the project.    Ready to Join Us? If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you. Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning. Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence.  If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.   Salary up to £120,000 + Bonus & Benefits