
Kyra · UK
ABOUT KYRA Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the...
Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our
platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered
intelligence across TikTok, Instagram, and YouTube.
Every job ad promises an extraordinary role. Statistically, most of them are lying. Read on and judge the odds for yourself. We're
Kyra. We work with some of the world's biggest consumer brands, including H&M and SharkNinja, and we are scaling our platform,
Kyra One.
We've made other brands impossible to ignore. Now it's our turn.
Here's the person we're after. You have already done this on the consumer side. You have built an audience that actually engages,
and the numbers to prove it. Now you want to do it in B2B, where almost nobody makes content anyone actually wants to watch. That
gap is the whole opportunity, and it is yours to take.
One bar you have to clear: millions of views, personally driven or led. Show us the numbers.
What matters is taste, a real following of your own, and proof your work cuts through.
One warning. We move fast, and that is an understatement. Which is why this role is temp to perm. You start now, on a temporary or
freelance basis, and we make it permanent when we both know it works. You need to be immediately available, or close to it. Prove
it in the room, then make it yours.
Everything this team makes serves one purpose: bringing the right brands closer to Kyra. You'll feel that in every brief.
brand, publish. You make it, you ship it, you own how it performs.
everywhere it shows up: LinkedIn, our website, and the channels we haven't built yet.
cycles.
Response means little without leads. You know the chain.
has thought of yet. Finding them is the job's quiet joy.
understand how attention works on any platform, including the ones you're about to learn, and you know how to connect with an
audience and pull them in. You know how culture moves. Chronically online, with a voice of your own.
match. But the real signal isn't the follower count, it's the engagement: an audience that replies, shares, and shows up for
what you make. Job, side project or personal channels, it all counts, and we'd expect you to have some of your own. We will ask
to see it, and how you did it.
ideas the same week. You use AI tools where they make you faster, and you have opinions on which ones are worth it.
multiple projects in the air and drop none of them.
and you are hungry to learn.
to see it matter.
real pleasure in helping the people around you do their best work.
you've worked in the creator economy, on a social platform, or in B2B SaaS, you already know the world we play in.
Send us the best thing you have made. Tell us what it did and what you learned. That matters more than your CV. And tell us when
you can start, because sooner is better.
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WHO IS PLAIN? Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships. Some of the world’s most forward-thinking companies - like Cursor, Vercel, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI. B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across Slack, Discord, and any other channel you talk to customers in. The old way - slow, manual, and disconnected - no longer works. THE ROLE We’re hiring a Founding Data Engineer to own and evolve Plain’s data foundations: the warehouse, core models, and the “customer/account spine” that Product, GTM, Support, and Engineering rely on to make decisions and build great experiences. This is a hands-on role. You’ll work across our data stack and partner closely with engineering teams to keep our event taxonomy, pipelines, and metrics clean as we scale. We expect you to be hands-on, and we’re looking for someone who can both execute and grow into broader ownership of the data function over time. This includes owning how Plain captures, models, and surfaces data: from warehouse foundations to in-app reporting and the data layer that will power our AI features. WHAT YOU'LL DO * Rebuild our data warehouse: own the architecture, schemas, and core datasets with clean pipelines and a unified event taxonomy established with Engineering. * Deliver trusted, reusable data products: foundational datasets that power analytics, reporting, in-app features, and AI, anchored on a joinable customer/account spine across product, billing, and CS context. * Stand up data observability: quality checks, freshness, lineage, schema drift, and incident response, so the business can trust what it sees. * Own in-app reporting: ship the analytics features that help support leaders turn their data into better decisions. * Enable self-serve: evolve our data layer, dashboards, and documentation so every team can run their own analysis without a ticket. * Lay the retrieval layer behind our AI agent's customer context. * Partner across the company: work with GTM, CX, Product, and Engineering to translate questions into scalable models and datasets. THIS IS A GREAT FIT IF YOU… * Have built modern analytics stacks end-to-end (warehouse, transformations, semantic layer, governance) from zero, ideally more than once. * Are strong with SQL, BigQuery, and dbt/Dataform. * Have experience building user-facing analytics or AI retrieval layers using real-time data platforms (e.g., Tinybird, ClickHouse). * Care about data quality, trust, and reusability as much as shipping speed. * Take initiative and measure your work by end-user impact, not elegant abstractions. * Communicate clearly and build alignment without heavy process. THIS WON'T BE THE RIGHT ROLE IF YOU… * Are uncomfortable with ambiguity or greenfield work. We're early and moving fast. * Prefer exploratory analysis over engineering reliable datasets and systems. * Want to manage a team right now. This is an IC role.
About Odin Odin is building the investment infrastructure for the future of private markets. We believe capital is one of the most powerful tools for shaping the world - and more people should be putting it to work. Our mission is to make it radically easier to raise and deploy capital, so that anyone, anywhere, can back the companies and ideas they believe in. Our first product is a full-stack platform for launching and running private investment firms - think Shopify for VC and PE. We handle all the infrastructure: from legals and investor onboarding to KYC/AML, payments, tax, reporting, and exits. We’re already trusted by over 10,000 angels, VCs, and founders. We administer over $500m in assets, covering investments from pre-seed to series E. This includes household names like ElevenLabs, OpenAI, SpaceX, xAI, Anduril, etc. but also new companies creating everything from synthetic brains to small nuclear reactors. Why We’re Hiring Customer Experience at Odin isn’t a support function. It’s how we win. Our customers come to us at the highest-stakes moments of their professional lives. They’re closing deals, calling capital, moving real money, and dealing with real regulators. When something breaks or feels uncertain, you are the person they turn to. You are the face of Odin in those moments. Your job is not to close tickets. Your job is to make sure customers love Odin so much they tell other people about us, and to build the systems, content, automation and feedback loops that make every future customer’s experience better than the last. If you’ve worked in customer support or investor relations and felt the function could be 10x sharper, more proactive, more product-shaping and less reactive, this role will resonate. Responsibilities * Own the end-to-end experience for our customers (angels, VCs, GPs, LPs and founders) across the full deal lifecycle: pre-close, closing, post-close and ongoing reporting. * Be the primary respondent on inbound questions across support and legal/compliance tickets, with the authority and judgement to move deals forward and resolve hard cases without escalation. * Triage with judgement: spot what’s urgent, what’s risky (money or compliance), what can be self-served and what genuinely needs Product, Ops or Compliance, and route accordingly. * Reduce ticket volume by going to the root cause. Identify the patterns, ship the fixes (help centre, macros, UX copy, forms, automations) and feed back to Product and Ops with clarity and conviction. The goal is fewer tickets next quarter than this one. * Support building the AI-first toolkit alongside the rest of the team. Experiment with AI workflows, knowledge management, automation and instrumentation that let a small team handle 10x volume. * Be the internal voice of the customer. When something keeps coming up, you don’t just log it, you advocate for it until it’s fixed, and then you go back to the customer and close the loop. * Set the tone and standards for how Odin shows up to customers. Document what good looks like. Help the team raise the bar. Who You Are * You take real pride in customer-facing work. You see it as a craft, not a stepping stone, and you’re allergic to “computer says no” responses. * You have at least 5 years of experience in customer-facing operational roles. Direct experience in finance, fintech, fund administration, investor relations or VC operations is a strong plus, because our customers and the questions they ask require domain credibility. * You’re calm and clear under pressure. When customers are stressed and money is on the line, you meet them where they are: confident, peer-level, no apology theatre, no fluff. * When something is painful or repetitive, your instinct is to fix the root cause, not to power through it. * You’re tool-first and AI-fluent. You don’t just talk about AI, you’ve built things with it (a chatbot, a Lovable page, an automation, a workflow, anything). You learn new tools fast and you’re allergic to manual work. * You have high conviction. You’ll push back, you’ll challenge, and you’ll back down when you’re wrong. You’d rather be useful than be liked. * You’re a high-ownership, low-ego team player. You leave ego at the door, you default to “we”, and you raise the bar through how you show up day-to-day. * You can write really well. Tone matters. Our customers are sophisticated, busy and pay close attention. * You want a startup, not a corporate. You can articulate why: high ownership, fast-moving, ambiguous, real impact, real growth, no waiting for permission. Working at Odin We’re a London-based team. This is a role where being in the office - working closely with the founders and wider teams - makes a real difference. The speed and intensity we operate at make in-person collaboration crucial, and we expect at least three days per week in the office. Benefits * Health: Private health insurance (Vitality), paid sick leave including support for pregnancy loss and fertility treatments, and access to Spill for mental health support * Wellness: £1,000 annual budget for health, therapy or fitness * Parental Leave: Enhanced maternity, adoption, paternity and partner leave * Pension: 4% employer contribution with salary sacrifice options * Time Off: 25 days annual leave, 2 wellness days and flexible bank holidays (33 days total) * Work From Anywhere: Up to 6 weeks per year working from anywhere globally * Birthday Leave: An additional day of leave
OUR MISSION At Omnea, we’re reinventing how enterprise businesses operate, starting with the most painful parts: procurement – where a single purchase can drag on for months, trigger 50+ emails, and pull in Finance, Legal, Security, and IT just to get something approved. We’ve raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient – one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility. The opportunity is massive. Every enterprise on the planet has this problem and nobody has solved it. We’ve 10x’d ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We’re now the 4th fastest growing startup in Europe & the Sunday Times' #1 Best Medium Sized Tech Company To Work for. Our team previously scaled Tessian (cybersecurity tech, backed by Sequoia, Balderton, Accel, acquired post-Series C), and our team includes ex-founders operators who’ve grown unicorns, shipped world-class products, and executed at the highest levels. You’ll work alongside leaders like Ben, Abs, Sabrina, and Rebe. FIND OUT MORE ABOUT THE TEAM AND LIFE AT OMNEA HERE. WHAT WE'RE LOOKING FOR We're looking for an Events & Community Lead to be Omnea's first marketing hire in North America. This is a rare opportunity: the entrepreneurial ownership of building a loyal following from scratch in a new market, but with the funding, brand, and momentum of one of Europe's fastest-growing B2B SaaS companies. You'll be embedded in our NYC office alongside an exceptional GTM and Customer team, and Arie Barendrecht (US, GM) who is scaling Omnea's US presence at an incredible pace. This role sits at the intersection of marketing and sales: you'll operate as an extension of the revenue team and will own a pipeline number. Events are the core of this role. You'll own Omnea's presence at trade shows, run executive dinners, build regional programmes, and create the kind of high-touch moments that open doors with enterprise buyers. Alongside that, you'll be comfortable picking up broader growth marketing activities, ranging from ABM or content marketing (e.g. videos from events). This isn't a role for someone who wants to execute someone else's playbook. It's for someone who wants to write it and be accountable for what it delivers. It is for someone who gets energy from hosting incredible events, building meaningful connections, and taking pride in leaving a positive impression on people. WHAT YOU CAN EXPECT * Own Omnea's field presence across North America, with events as your primary lever: trade shows, executive dinners, hosted roundtables, roadshows, and regional programmes targeting CFOs, procurement leaders, and finance operators * Plan and execute events end-to-end, with sharp pre/during/post motions that convert attendance into pipeline, not just brand awareness * Build the playbook for how Omnea shows up in the US market, from which events are worth sponsoring to how we run our own * Travel regularly to industry events across North America and make regular trips to our London HQ to stay tightly connected to the broader marketing and product teams * Support net-new pipeline generation beyond events: running ABM programmes, coordinating with Commercial Associates, and picking up paid or digital activity where needed * Work closely with the NYC GTM team and US GM to align on territory priorities, account strategy, and pipeline goals, acting as a peer to GTM leadership, not a service function * Feed market intelligence back into the business, informing positioning, messaging, and product direction based on what you're hearing in the field * Partner with our London-based marketing team (content, product marketing, design, demand gen) to localise campaigns and assets for the US market * Measure everything: pipeline influenced, account engagement, event ROI, and conversion, and use that data to continuously optimise your approach * As Omnea's US presence scales, you'll have the opportunity to build and lead a team of your own ABOUT YOU * 3+ years of field marketing experience OR any experience in planning events or projects alongside a fast-paced and demanding role * Events are your craft. You're a pro at planning & executing events or delivering delightful experiences, whether that's been in a formal work capacity (trade shows, exec dinners, annual summits) or even in your personal life! You know how to turn a room into a pipeline creation opportunity and leave people wowed * Proven track record of delivering results, ideally in a pipeline generation capacity or anything where you can show you drove the results * You've worked with sales teams before and understand how they operate: maybe you've sat in pipeline reviews, understand how salespeople think, * Comfortable as a generalist when needed: you can run a paid campaign, set up an ABM sequence, or brief a landing page without needing a specialist for every task * Entrepreneurial by nature: comfortable with ambiguity, energised by ownership, and able to build structure where none exists * Data-driven: pipeline, ROI, account engagement, and conversion rates are how you measure success, not only attendance numbers and vibes * You have gravitas and can communicate with senior executives * You go the extra mile: you are willing & able to travel regularly (around the US and to our London HQ), and enjoy putting in a shift to deliver amazing outcomes * Legally authorised to work in the United States without restriction At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out. A FEW THINGS TO NOTE: * We offer competitive geo-localised benefits, and you can check out our UK Benefits Package here and our US Benefits Package here. * We work Tuesdays, Wednesdays & Thursdays in-person at our offices. At this early stage of our company life-cycle it's important to us that we get this together-time, and you can read more about why we believe this is a winning move here * We're commercial, ambitious and we don't pretend otherwise! We're actively seeking folks looking to make the most of a career-defining opportunity, with the hunger to be part of building something really impressive. You can see our values here and our Omnea Future Founder's fund here! * We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background). We are proud to be recognised for both our culture and product, and we are just getting started. Join us as we grow! LEGAL NOTE: IF YOU ARE VIEWING THIS POSTING OUTSIDE OF THE OMNEA CAREERS' PAGE, THIS MAY BE AN AUTO-GENERATED ADVERTISEMENT AND MAY LACK THE FULL RANGE OF ADVERTISED INFORMATION - PLEASE CLICK THROUGH TO THE POSTING AT HTTPS://JOBS.ASHBYHQ.COM/OMNEA TO VIEW ADDITIONAL ADVERTISED INFORMATION ON THIS POSTING. ADDITIONALLY, WHERE ROLES HAVE HARD-SPECIFIED REQUIREMENTS (E.G. [X] DAYS IN OFFICE, UNABLE TO PROVIDE VISAS, ETC), IF IN YOUR APPLICATION YOU PROVIDE DETERMINISTIC CHECK-BOX CONFIRMATION THAT YOU DO NOT MEET THE HARD-SPECIFIED REQUIREMENTS, DETERMINISTIC (NOT AI OR SUBJECTIVE) AUTOMATIC REJECTION CRITERIA ARE IN PLACE.