Senior Client Solutions Manager, Influencer Marketing UK

Kyra

ABOUT KYRA Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube. As a Strategist at Kyra, you’ll lead the development of platform-native campaign strategies that combine creative storytelling with measurable brand impact.. You’ll own the strategic direction from pitch through to post-campaign, turning insights into bold creative concepts that resonate across TikTok, Instagram, YouTube, and beyond. You’ll collaborate closely with Client Solutions, Campaign Management, Paid Media, and Business Development to deliver campaigns for two large enterprise accounts that are not only beautiful—but effective. This role is ideal for a beauty-savvy strategist who’s confident turning data into narrative, client goals into creative, and trends into opportunities. Reporting to: Strategy Director WHAT YOU’LL BE DOING 💡 Strategic Campaign Development * Handle the end-to-end development of campaign strategies—from audience profiling and creator casting logic to content formats, messaging, and performance KPIs * Work cross-functionally with internal teams to craft compelling platform-native campaign concepts that align with brand tone and commercial goals * Write high-quality briefs and strategic decks that inspire both clients and creators 📊 Insights, Data & Measurement Strategy * Define and refine measurement frameworks for success across CPV, ER, and platform-specific KPIs * Use first-party, platform, and audience data to inform targeting, creative direction, and optimisation * Partner with Paid Media and Client Solutions to interpret results and make strategic recommendations 🔍 Trend Forecasting & Cultural Analysis * Handle cultural listening, market research, and platform trend tracking within the beauty category * Translate emerging insights into actionable campaign ideas and brand opportunities * Support new business efforts by contributing trend insights and POVs for decks, pitches, and proposals 📞 Client Engagement & Strategic Advisory * Join client calls to present strategic recommendations and explain the “why” behind campaign decisions * Collaborate with Account and Campaign Leads to respond to briefs and evolve campaign strategy based on feedback * Act as the strategic lead across your client portfolio—building relationships rooted in value and clarity WHAT YOU BRING 🔑 Strategy Experience in the Creator Space * 4–6 years in strategy, planning, insights, or branded content—ideally in a creator, beauty, or social-first brand * Experience implementing / using AI tools into your workflows. * Deep knowledge of platform behaviours, content formats, and the creator economy across TikTok, Instagram, and YouTube 💄 TikTok Fluency * Deep understanding of TikTok culture, trend cycles, and platform-native audience behavior. * Able to translate brand identities into authentic, scroll-stopping creator content 📈 Data-Driven Thinking * Comfortable working with performance metrics, audience data, and platform insights * Ability to structure frameworks, make data actionable, and present performance narratives clearly ✍️ Creative & Commercial Acumen * Exceptional brief-writing, storytelling, and presentation skills * Strong client presence with the ability to articulate ideas confidently and drive strategy forward. What Makes You Stand Out * A hybrid thinker who blends logic with creativity, intuition with structure * Experience owning strategy across multiple live campaigns and strategic touchpoints * Passion for beauty, social culture, and pushing the boundaries of what creator content can do BENEFITS 🌎 We’re a remote-first team, giving you the flexibility to work from wherever you do your best work 🌴 Annual Time Off: 25 days PTO + bank holidays, 4 company-wide days off (Kyra Days), 3 wellness days, and paid sick leave each year 📚 Growth: Annual Learning & Development budget to invest in your skills. 💰 Rewards: Annual bonus scheme to recognise great work 🩺 Healthcare coverage for US-based team members AI is core to how we operate. Use it to elevate your work. But everything in your application should reflect your own judgement and experience. 💟 Support If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy.

Infinite Lambda

The Account Manager (AM) is a key client partner and collaborative leader within Infinite Lambda. Responsible for owning and growing accounts, AMs play a crucial role in ensuring successful delivery, maintaining client satisfaction, and driving commercial outcomes. While AMs are expected to operate independently, they collaborate closely with delivery teams and seek support from Senior Account Managers when needed. This role belongs to the Account Management Department, part of the broader Customer Success Division. AMs work cross-functionally with Engineering Excellence and Delivery Excellence teams, ensuring alignment between client goals and internal execution. This role does not include direct reports but requires strong leadership through influence. You will collaborate with engineers, architects, analysts, project managers, and commercial teams to deliver measurable client outcomes and drive revenue growth. KEY OBJECTIVES * Drive sustainable, forecastable growth: Secure new business opportunities from assigned accounts, retain clients, and ensure their satisfaction through exceptional delivery. * Build enduring partnerships: Establish yourself as a trusted partner to clients, ensuring long-term collaboration and profitability. You lead by example and foster a culture based on trust, empowerment, and excellence with your accounts and the teams you work with.   DETAILED RESPONSIBILITIES CLIENT RELATIONSHIP MANAGEMENT * Develop and nurture strong relationships with assigned clients, serving as the main point of contact and advocate for their needs; * Understand each client’s business objectives, challenges, and strategic goals to deliver tailored solutions that align with their vision; * Proactively establish Infinite Lambda as a trusted partner, consistently delivering tangible value and maintain client engagement ; * Facilitate regular check-ins, quarterly business reviews, and strategic planning sessions to ensure alignment and promote long-term partnerships. * Act as a cultural ambassador, fostering trust-based relationships that reflect Infinite Lambda’s values and create a positive, lasting experience for both clients and colleagues; * Champion sustainable growth by aligning client success with long-term partnership and responsible use of data and AI technology. REVENUE GROWTH & ACCOUNT DEVELOPMENT * Identify upselling and cross-selling opportunities within client environments; * Drive renewals and contract discussions, with support from commercial leadership as needed; * Drive financial performance by meeting revenue targets, securing competitive pricing, and maintaining consistent growth in gross margins and profitability; * Proactively manage opportunity pipelines, converting opportunities into measurable revenue. STRATEGIC ACCOUNT PLANNING * Define and implement account strategies in line with the direction provided by the Chief Customer Success Officer (CCO); * Collaborate with sales, marketing, and delivery teams to develop comprehensive account strategies that leverage Infinite Lambda’s offerings and expertise; * Analyse client industries, competitors, and market trends to identify growth opportunities and mitigate risks; * Contribute insights to product and service development based on client feedback and market needs.   SALES HANDOVER & ONBOARDING * Take ownership of new accounts after contract signature; * Lead smooth client onboarding processes in coordination with delivery and sales.   COLLABORATION & INTERNAL ALIGNMENT * Coordinate with project teams to ensure alignment on client deliverables, project timelines, and resource allocation; * Work closely with project teams to identify opportunities for innovation or new initiatives within accounts; * Act as the primary escalation point for client-related issues, ensuring swift and effective resolution while preserving relationships; * Provide regular updates and insights to internal stakeholders, ensuring company-wide visibility on account health and performance. OPERATIONAL EXCELLENCE * Maintain high standards across account efficiency, revenue performance, and client experience; * Track KPIs: revenue growth, NPS, forecast accuracy, GSS/FSS; * Produce at least two domain-relevant artefacts per year (e.g. case studies, blogs, market insights).   COMPENSATION AND PERFORMANCE TARGETS The compensation for the Account Manager role is composed of a base salary and a variable component tied directly to performance. The variable portion is determined by success in three key performance indicators (KPIs): * Financial Accuracy & Stability: Ensuring accounts are managed with precision, budgets are adhered to, and financial processes are stable and reliable; * Net Promoter Score (NPS): Driving client satisfaction and advocacy, as measured by their likelihood to recommend our services; * Account Revenue Growth and Sustain: Strategically fostering account growth through innovative solutions and long-term revenue stability. This structure aligns rewards with results, ensuring performance excellence is recognised and incentivised.   MEASUREMENT METRICS The success of the Account Manager role is evaluated based on the following categories:   CLIENT SATISFACTION * Client Feedback (NPS): Track satisfaction trends quarterly, ensuring consistent improvement from the baseline; * Referrals & Testimonials: Secure at least one public recommendation or referral per client. REVENUE GROWTH * Upselling/Cross-selling Revenue * Revenue Target Achievement * Gross Margin * Growth and Sustain Score (GSS) * Financial Stability Score (FSS) ACTIVITY & PRODUCTIVITY * Client Interactions: Maintain consistent touchpoints through regular meetings and planning sessions. * Forecast Accuracy: Minimise the variance between initial forecasts and actual revenue.   QUALIFICATIONS AND SKILLS * Proven extensive experience in account management, client relationship development, and revenue growth; * Strong ability to build inclusive, trusted relationships with business and operational stakeholders, grow toward engaging executive leadership, and create positive experiences; * Strong consultative skills, with the ability to identify and address client needs proactively; * Excellent problem-solving skills with a results-driven mindset; * Outstanding communication, negotiation, and presentation skills; * Proficiency in analysing financial metrics and delivering data-driven insights; * Demonstrated ability to manage multi-year accounts in a dynamic environment; * High level of autonomy and capability to work with minimal oversight while delivering measurable results; * Exceptional collaboration and alignment skills, ensuring seamless interaction between clients and internal teams; * Commitment to supporting sustainable growth. ▶ ▶ Submit your CV in English in PDF. ▶ ▶ Mind that as we are an international team, internal communication is in English. ▶ ▶ To ensure legislative compliance, applicants may be asked to provide up-to-date proof of a clean criminal record. Examples of said proof include extract n°3 of the Criminal Record (France), Büntetlen előélet (Hungary), Disclosure and Barring Service (DBS) check (UK), an extract from the Criminal Register (Slovakia), or a country-specific equivalent. Providing proof of a clean criminal record is the final step in the hiring process and will only be requested should the applicant accept an offer from Infinite Lambda.   Infinite Lambda is an equal opportunity employer. Our inclusive culture celebrates diversity and treats everyone with dignity and respect. Accordingly, our selection process will never discriminate against applicants on the grounds of any characteristics, such as disability, age, gender, sexual orientation, family status, race, faith or other.

Nearform

Technical Director (Perm, UK, Remote) This is a permanent full time remote opportunity for those based in the UK. About Nearform Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact. Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.   As part of our Delivery Management function, you will help our clients build solutions and platforms, launch new product ventures, and fundamentally change how they operate. You will work as part of a highly skilled, multidisciplinary team, typically consisting of designers, developers, DevOps engineers, and members of the client team. Whether you’re a Delivery Manager, Technical Lead, or Technical Director, you will act as the bridge between client needs and timelines, ensuring the delivery of innovative, scalable solutions. About the Technical Director role As a Technical Director at Nearform, you will provide strategic and technical leadership across multiple projects, ensuring alignment with business goals while fostering innovation and excellence. Your role will involve technical vision-setting, client engagement, and team leadership to drive both project success and long-term growth. * Technical Strategy & Leadership – Define and communicate a clear technical vision, ensuring best practices in architecture, software development, and emerging technologies. Act as the final authority in critical design and delivery decisions. * Client Engagement & Advisory – Serve as a trusted advisor to CIOs, CTOs, and senior stakeholders. Lead discovery workshops, translate business objectives into technical strategies, and develop tailored solution proposals. * Project Execution & Delivery – Oversee technical execution, ensuring quality, scalability, and maintainability. Monitor project health, identify risks, and ensure successful outcomes through proactive leadership. * Team Leadership & Talent Development – Work with resourcing teams to ensure the right talent is staffed on projects. Foster a culture of excellence, mentorship, and innovation across teams. * Financial & Operational Oversight – Manage project burn-down, optimize resource allocation, and identify revenue growth opportunities while maintaining financial accountability. * Industry Influence & Thought Leadership – Stay ahead of industry trends, contribute to open-source projects, and engage in public speaking, blog writing, and mentorship. Champion Diversity, Equity, and Inclusion (DEI) and sustainability initiatives within Nearform. What we are looking for in this person * 15+ years of technical leadership experience, ideally within consulting, SaaS, or large-scale digital transformation projects. * Deep expertise in software architecture, cloud platforms, and modern development practices. * A strong track record of guiding technical decisions on complex, high-impact projects. * Experience leading pre-sales, discovery, and solution design discussions. * Strong ability to communicate complex technical concepts to non-technical stakeholders. * A consultative mindset, able to align business needs with technical strategies. * Strong stakeholder management and negotiation skills to influence at all levels. * Hands-on experience with AI, databases, distributed systems, and modern software engineering best practices. * Experience leading and mentoring senior software development teams * A passion for continuous learning, innovation, and professional excellence. Preferred Skills * Previous experience working in a fully remote, globally distributed environment. * Background in financial oversight of technology projects. * Experience contributing to open-source projects or technical thought leadership. * Prior exposure to AI-driven solutions and emerging technologies. Benefits & Perks * Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance. * Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem! * Paid Time Off Package - We offer an annual leave of 25 days plus public holidays. We also offer sick leave, marriage leave and many more. * Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 (equivalent in GBP) to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join. * Training and Development Allowance - Nearform is committed to supporting and investing in employees’ ongoing learning and professional development. You will be encouraged to pursue relevant learning opportunities that support your growth and the growth of others, subject to manager approval. * Healthcare - It’s important to always take care of your health, so we offer additional private healthcare here at Nearform. If you wish to learn more about the plan offered feel free to reach out to our team. * Pension & Insurances - We offer a pension match of up to 5% and Income Protection and Death in Service for peace of mind.   Our Interview Process Talent Call (30 mins, Zoom) An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment. ---------------------------------------------------------------------------------------------------------------------------------- Hiring Manager Interview (1 hour, Zoom) A conversation with the Head of Delivery or CTO focused on your approach to delivery management, client collaboration, and technical problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join. ---------------------------------------------------------------------------------------------------------------------------------- Panel Interview (1.5 hours, Zoom) A discussion with 2 Technical Directors focusing on your team leadership and delivery management approach in more detail. This includes scenario-based questions on team management, delivering technical work, and client collaboration, assessing how you drive success in an enterprise development environment. ---------------------------------------------------------------------------------------------------------------------------------- Final Interview (45 mins, Zoom) A final chat with the Managing Director for the region to discuss the plans for this role, Nearform’s strategy, and any questions you may have.   READY TO JOIN US? If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you. Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning. Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence.  If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.   Salary up to £150,000 + Bonus & Benefits