Senior Account Manager

Nucleus Global

About Nucleus Global Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC and a portfolio of 90-plus clients. It forms part of the Inizio Medical group, which includes Ashfield MedComms, ApotheCom, and MEDiSTRAVA. Its unique position as part of this international network, which includes three of the world’s top medical communications companies, gives it a key advantage over its commercial competitors in terms of the scale of its reach and depth of its expertise.   About the Role We have an exciting opportunity for an experienced Senior Account Manager to join a medical affairs and publications team at Nucleus Global. This role is ideal for someone who combines strong scientific understanding with exceptional organizational and leadership skills, and who thrives on building strategic partnerships with clients. You’ll work across therapy areas to develop and deliver high-quality scientific projects that communicate complex data with clarity and impact.   What You’ll Be Doing Your role will be central to managing and delivering impactful scientific publications that support our clients’ communication objectives. Your responsibilities will include: * Serving as the primary client contact, providing strategic counsel on medical affairs and publication planning, timelines, and best practices. * Lead the execution of medical affairs (advisory boards, slide decks, etc) and publications (manuscripts, abstracts, posters, and congress presentations) projects from planning through submission * Partnering with scientific, editorial, and project management teams to ensure all deliverables meet the highest standards of scientific accuracy, compliance, and timeliness. * Leading internal teams to ensure smooth workflow, clear communication, and high-quality output across multiple concurrent projects. * Overseeing project financials, including budget management, SOW development, forecasting, and resource allocation. * Proactively identifying opportunities for account growth and contributing to new business initiatives. * Ensuring all activities comply with Good Publication Practice (GPP) guidelines and relevant industry standards.   About You To succeed in this role, you’ll bring deep experience in medical communications with a focus on medical affairs and publications with a passion for excellence in scientific storytelling. You will have: * A Bachelor’s degree in life sciences (advanced degree preferred). * 4–6 years of experience in a medical communications agency, with significant exposure to medical affairs and publications planning and delivery. * Strong project and financial management skills, including budgeting, forecasting, and SOW development. * A proven ability to manage complex publication programs and collaborate effectively with authors, clients, and cross-functional internal teams. * Excellent organizational and communication skills, with the ability to manage multiple projects in a fast-paced environment. * Working knowledge of Datavision and Veeva (a plus).   Benefits: * Health coverage * Retirement * PTO In addition to a great benefits package, we are happy to talk flexible working. We are also known for our friendly and informal working environment with Friday socials across our offices, regular wellbeing weeks, and Town Hall events. We offer excellent opportunities for career and personal development, including opportunities to transfer your skills to our other offices around the world.   Our Pledge At Nucleus Global, we are committed to encouraging a culture of diversity, inclusion and belonging where everyone can bring each facet of themselves to work each day. We believe that strength in diversity and inclusivity is a driver of our success. Nucleus Global is not accepting unsolicited résumés from search firms for this employment opportunity. Regardless of past practice, all résumés submitted by search firms to any employee of Nucleus Global and its affiliated companies by email, the Internet or in any form — without a current signed fee agreement for that position (as authorised by the Recruitment Manager) — will be deemed the sole property of Nucleus Global, and no fee will be paid in the event you are hired as a result of the referral or through other means. Nucleus Global is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services. The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work. Compensation $90,000—$112,000 USD Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Account Manager for the ANZ region, you will fully own your book of business, managing a high-value portfolio of market-leading customers, including iconic brands such as Canva, Wesfarmers, and Medibank. Your mission is to move beyond a vendor relationship, positioning yourself as a strategic partner who drives measurable business value and long-term ROI. You will be the commercial lead for our growth in the ANZ region, requiring sophisticated navigation of large-scale, complex organizations to unlock and drive new growth opportunities. What you'll be doing: * Strategic Partnership & Influence: Develop and maintain executive-level relationships to position Trustpilot as a mission-critical partner. * Organisational Navigation: Masterfully navigate large enterprise structures to identify key decision-makers and build influence at the C-suite level. * Retention & Risk Mitigation: Own the end-to-end renewal process (GRR), proactively identifying and mitigating commercial churn risks or competitor threats. * Portfolio Growth: Drive expansion through upsell and cross-sell opportunities to achieve strong Net Revenue Retention (NRR). * Financial & Operational Excellence: Leverage deep financial acumen to understand client budget cycles and business metrics, ensuring accurate forecasting in Salesforce. * Cross-Functional Leadership: Partner with Customer Success for value realisation and collaborate with Product and Engineering to align our roadmap with the technical requirements of the ANZ market. Who you are: * You have prior experience in customer success, account management, or customer support roles in a SaaS or technology environment. * Proficiency in MEDDIC sales methodology and significant experience with Salesforce is highly regarded. * Proven ability to drive product adoption, customer satisfaction (NPS), and retention results. * Technically confident and able to guide customers through setup, usage, and best practices. * Strong communication and relationship-building skills across multiple stakeholder levels * Comfortable working with data and insights to identify trends, risks, and opportunities. * Collaborative team player who enjoys working with Account Managers, Product, and Marketing to deliver customer value. * A good understanding of the digital advertising/search marketing industry – preferred. * Commercial Acumen: Proven success in achieving revenue targets and a strong understanding of ROI-based selling. * Strategic Planning: Skilled in building detailed account plans and stakeholder maps for complex, multi-layered organizations. * Industry Knowledge: A deep understanding of the SaaS ecosystem, digital marketing, and how digital transformation drives business value within the ANZ market. We are: We are passionate about what we do. Our team is super collaborative, diverse, and it’s a fun place to work. Our culture is fast-paced, and our employees grow as we do. You’ll have plenty of personal development and coaching opportunities. We are ideas people. We encourage our employees to think outside the box and always champion new ways of working. What's in it for you: * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package including quarterly commission and annual company bonus. * 25 days holiday (plus public holidays) * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist * Superannuation, salary continuance and life insurance * Full access to Headspace, a popular mindfulness app-based service designed to promote positive mental health and access to a 24/7 Employee Assistance Plan * Paid parental leave * Cycle to work scheme * A buzzy office at 55 Collins Street with a fully stocked fridge and all the snacks and refreshments you can ask for There are also regular socials, lunches and fun offsite strategy sessions — and tons of opportunities to connect and have fun as a team #LI-Hybrid #LI-KW1 About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Kraftsam Rekrytering & Bemanning AB

Vi söker en Senior Account Manager med minst två års erfarenhet som vill ta nästa steg i karriären! Arbetsuppgifter:Är du en erfaren säljare som känner att det är dags för en större utmaning? Som Senior Account Manager ansvarar du för att driva komplexa affärer, utveckla strategiska kundrelationer och bidra till företagets fortsatta tillväxt. Du arbetar med hela försäljningsprocessen från prospektering och behovsanalys till förhandling och avslut. Rollen innebär stort ansvar och passar dig som vill ta en nyckelposition där du får möjlighet att påverka både affärer och framtida tillväxt. Kvalifikationer: Vi söker dig som redan har visat resultat inom försäljning och är redo för nästa nivå. För att lyckas i rollen ser vi att du: Har minst två års erfarenhet som Account Manager eller motsvarande Har dokumenterade säljresultat Är van att driva affärer självständigt Har erfarenhet av B2B-försäljning Kommunicerar professionellt på svenska och engelska Har god affärsförståelse Personliga egenskaper: Du är en person som tar ägarskap över dina affärer och ser möjligheter där andra ser hinder. Vi ser gärna att du: Är affärsdriven och resultatorienterad Har stark förmåga att bygga förtroende Är strategisk och lösningsorienterad Trivs med stort ansvar Har hög egen motivation Vill fortsätta utvecklas inom försäljning och ledarskap Bidrar till en positiv och professionell företagskultur