
ElevenLabs · United States
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first hum...
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of
businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's
most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was
$11B - multiples of 11, always.
monitoring, and reliability necessary to deploy voice and chat agents at scale.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are
researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact,
we want to hear from you.
to operations.
the boundaries of what’s possible.
immediate role and responsibilities.
and Italy.
You will own the full commercial relationship and customer success across a book of 5 to 15 strategic accounts - the most complex,
high-value organizations in the world, with over 10,000 employees, who are defining what AI-native experiences look, feel, and
sound like at massive scale. Your job is to make sure every one of them is getting real value, expanding into new products, and
renewing with conviction.
This is a high-stakes, high-influence role. You'll go exceptionally deep with a small number of transformational accounts,
building the executive partnerships, multi-stakeholder relationships, and long-term success plans that turn ElevenLabs into a
strategic platform bet for some of the world's largest companies. If you thrive in complex enterprise environments and know how to
drive large commercial outcomes through trust and vision, this role was built for you.
On the ground, you'll be in the product with customers - advising on agent design, voice customization, conversation flows,
integrations, and using data and logs to spot friction before customers do. You're the person who connects what's working
technically to what's growing commercially and partnering closely with high growth accounts to help them achieve value.
Success of the customer and commercial ownership go hand in hand and are at the core of this role. You own NRR across your managed
book of business, you drive cross-sell into ElevenLabs' expanding product suite, and you lead renewals end to end. The best AMs at
ElevenLabs don't just retain customers, they grow with them.
This role offers a competitive on target earnings (OTE) structure with a split of 70% base and 30% variable. Variable compensation
is weighted 70% net revenue retention (NRR) and 30% product cross sell. Cross-sell performance counts toward NRR, so strong
expansion compounds across both components. Quota is set on managed ARR, giving you clear ownership over a defined book of
business. The plan includes accelerators for above target NRR performance and is designed to reward account managers who grow with
their customers, not just retain them. Variable compensation is paid on a quarterly basis.
AI/ML products - with at least 3 to 5 years in a senior or strategic role and a track record of outcomes you personally drove
yours
procurement, and close without a handoff
stakeholders who don't always agree, and you've got the closed deals to prove it
system for it
strong technical aptitude and familiarity with AI concepts, API integrations, and SDKs is essential
Preferred
This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT,
or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option
to work out of our offices in these cities.
#LI-remote
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: As the Luxe Market Manager Field Manager for NAMER and LATAM, you will lead the team of on-the-ground market experts responsible for growing Airbnb Luxe’s supply across North America, Latin America, and the Caribbean. You will set the strategy, coach the team, and own the results — ensuring Airbnb Luxe continues to expand its portfolio of extraordinary homes while maintaining the quality standards that define the tier. This role sits at the intersection of people leadership, commercial strategy, and luxury market expertise. You’ll guide a team of Luxe Market Managers through the full supply lifecycle — from prospecting and acquisition to host account management and portfolio optimization — while serving as the senior regional voice for Luxe internally and externally. You are equally comfortable shaping a regional growth strategy, coaching a team member through a complex host negotiation, and rolling up your sleeves to solve the challenges that come with operating across a vast, diverse, and fast-evolving region. A Typical Day: TEAM LEADERSHIP & DEVELOPMENT * Lead, coach, and develop a team of Luxe Market Managers across NAMER and LATAM, setting clear expectations and creating a culture of excellence, accountability, and continuous growth. * Serve as the go-to leader for your team — providing business coaching, clear direction, and hands-on support on complex host relationships, market launches, and escalations. * Identify and develop emerging talent, preparing team members for expanded roles and greater responsibility. * Build and sustain a positive, driven, and inclusive team culture grounded in collaboration and high performance. REGIONAL STRATEGY & SUPPLY GROWTH * Own the end-to-end supply strategy for NAMER and LATAM, setting priorities across acquisition, host quality, and portfolio optimization. * Guide territory-level strategies, directing teams to tailor their approach based on market maturity, host segmentation, and the competitive landscape. * Design and scale acquisition programs that bring exceptional new homes into the Luxe portfolio — including through direct outreach, luxury real estate partnerships, and property manager relationships. * Identify untapped markets and supply opportunities across the region — from established luxury destinations in the US to emerging markets across Latin America and the Caribbean. HOST RELATIONSHIPS & QUALITY STANDARDS * Champion the Luxe brand and quality standards across the region, ensuring every home in the portfolio delivers an experience that meets the expectations of Airbnb’s most discerning guests. * Support your team in building and maintaining relationships with high-end hosts, estate managers, and luxury property management companies. * Serve as a senior escalation point for complex host relationships and cross-functional issues, ensuring resolution without compromising host trust or portfolio quality. PERFORMANCE & CROSS-FUNCTIONAL COLLABORATION * Own regional business performance, ensuring markets meet supply, revenue, and quality KPIs. * Partner with Luxe leadership, Guest Services, Content & Quality, Marketing, RevOps, Policy, and Product to launch initiatives that strengthen host performance and accelerate supply growth. * Cascade market insights and host feedback to internal stakeholders to influence product and policy decisions. * Share playbooks and proven strategies across the global Luxe team to fuel broader growth. Your Expertise: * 10+ years of experience in sales, business development, luxury hospitality, or marketplace management, with 4+ years leading and scaling field-based teams. * Deep knowledge of the NAMER and/or LATAM luxury travel and real estate landscape, with a demonstrated ability to drive local growth across diverse and complex markets. * Proven track record of meeting or exceeding supply acquisition and revenue targets through a team, in a fast-paced, metrics-driven environment. * Experience building and managing high-value partnerships with luxury real estate professionals, property managers, or estate operators. * Familiarity with CRM tools and performance dashboards, with the ability to maintain pipeline rigor and drive data-informed decisions across your team. SKILLS & COMPETENCIES * A bold, compassionate leader with a strong bias for action and a proven ability to develop, coach, and empower high-performing teams. * Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry. * Analytical and strategic thinker who uses data and market insights to shape portfolio strategies across diverse and evolving markets. * Sharp market instincts — you can quickly assess a territory, identify emerging opportunities, and translate that into strategy your team can execute. * Exceptional written and verbal communication skills; able to craft compelling narratives for internal stakeholders and senior host audiences alike. * Highly organized and adept at managing multiple markets, priorities, and stakeholder relationships simultaneously. * English proficiency required. Spanish proficiency strongly preferred. MINDSET * Deep alignment with Airbnb’s mission and a genuine passion for the luxury travel and homes space. * A consultative, relationship-first approach — you build trust before you drive results. * Proactive and solutions-oriented; you identify barriers early and bring clear recommendations, not just problems. * Collaborative by nature — you understand that success in this role requires tight partnership across the team and the broader Luxe organization. LOCATION-SPECIFIC REQUIREMENTS This role requires the ability to travel up to 50% of the year across NAMER and LATAM markets and for team offsites. Your Location: This position is US-Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $160,000—$200,000 USD
We seek a seasoned technical leader for the Sr. Director of Field Engineering (Lakebase) position for North America. In this role, you will lead a leadership team managing technical field practitioners covering the end-to-end Databricks customer journey from Pre-Sales to Go-Live. Your teams will be accountable for driving the technical/business wins for the Databricks platform as well as accelerating the consumption of the Databricks platform, and driving workloads to production for all customers in your segment. Hiring, coaching, and motivating the team to success will be critical. Req ID: FEQ327R205 The impact you will have: * You will report to the Americas Enterprise Field Engineering Leader and take full ownership and accountability for the global Lakebase Field Engineering organization scaling to over 50 SAs. * Tight alignment with Global Lakebase Sales leader to define and operationalize Lakebase GTM strategy coupled with resource prioritization and distribution. * Build a collaborative culture within a rapid-growth team. You will manage and mentor leaders and recruit talent focusing on inclusivity and resilience. * Rapidly scale the Field Engineering Lakebase team while maintaining an exceptionally high bar for talent and hiring at pace. * Drive a consistent, thorough management operating rhythm to review KPIs specific to a high-velocity database launch (developer adoption, production migration velocity, application launch timelines, and low-latency workload success). * Serve as a thought leader, consulting with strategic customer and partner contacts to position the strength of Databricks, the comprehensive solutions strategy, and build trust and credibility in the account. * Build Databricks' brand as a world-class operational database vendor with global GTM teams, positioning Lakebase as the definitive storage layer for modern data apps and AI agents. What we look for: * 10+ years of experience in building and scaling technical pre-sales and Customer Delivery teams. * Experience in scaling and mentoring field and technical teams, managing both in-person and remote working models. * Experience working with accounts - from Growth/Net New to Large and Complex accounts generating +$1M ARR. * Relevant high-growth enterprise software pre-sales success with senior-level tenure at a reputable software company, with experience in the database market. * Deep technical competence in operational databases (PostgreSQL/OLTP), application development paradigms, real-time data streaming, application APIs, and AI/ML state frameworks (like vector search extensions or agentic workflows), alongside a strong understanding of core Lakehouse architecture. * Experience instituting processes for technical field members to improve operational efficiency. * Organizational leadership, with an ability to attract, develop, and retain talent. * Ability to operate in a rapidly changing, ambiguous environment, while delivering results in the near term and building for durable, long-term growth. * As this is a global team, need to be open to a minimum travel expectation of 30%. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
VertexOne is a cloud-native Customer Information System (CIS) and customer engagement platform serving 460+ utility and deregulated energy clients across North America. With revenue approaching $85M in ARR, 113% Net Revenue Retention, and a deep installed base of clients across electric, gas, water, and retail energy, the commercial foundation is strong. VertexOne is backed by DFW Capital Partners and is building toward a meaningful liquidity event within an 18–36 month horizon. The VP of Marketing joins at the most commercially consequential moment in the company's history — and the work done in 2026 and 2027 directly shapes the exit story. VertexOne is seeking a results-oriented Vice President of Marketing to lead the company's marketing strategy and execution across demand generation, digital campaigns, brand, product marketing, partner marketing, customer advocacy, and market positioning. Reporting directly to the Chief Revenue Officer (CRO), the VP of Marketing will own marketing's contribution to pipeline creation and revenue growth. This leader will inherit a talented five-person marketing team that has built a solid 90-day activation plan — and will accelerate its execution while adding strategic direction, analytical rigor, and a genuine Sales partnership that has been missing. The ideal candidate is a hands-on B2B SaaS marketing executive who has built or rebuilt demand generation programs from an underdeveloped state, owned a pipeline number alongside a Sales team, operated in a PE-backed environment, and can demonstrate specific, attributable outcomes from their work — not activity metrics. Essential job Duties: Demand Generation & Pipeline Ownership — Primary Mandate * Own marketing's pipeline contribution target — a specific dollar figure of marketing-sourced and marketing-influenced pipeline, reported weekly in the CRO pipeline review alongside Sales pipeline. * Rebuild the demand generation engine from event-dependent to channel-diversified: digital, ABM, content, webinars, partner co-marketing, and outbound sequences — with full attribution back to pipeline. * Activate a new logo target-account list in partnership with the sales team (utility accounts scored by AMI deployment signal, mainframe age, and contract renewal proximity) through a structured ABM motion with Sales. * Define the ICP scoring rubric in collaboration with the CRO and the three Sales VPs — the foundational document that drives lead scoring, MQL qualification, and account prioritization. * Launch and manage the MQL-to-SQL process, including the dual-axis (fit + engagement) lead scoring model, the 24-hour Sales SLA, the Salesforce disqualification reason codes, and the feedback loop that recalibrates scoring over time. * Target: grow digital and inbound pipeline contribution from the current 9% baseline to 25%+ within 12 months. Digital Marketing & Marketing Operations * Own the HubSpot instance — CRM hygiene, lead scoring model, nurture workflows, attribution reporting, and HubSpot-Salesforce sync integrity. * Lead website strategy with a conversion-first mandate: product page rebuilds, navigation restructuring, video demo deployment, form optimization, SEO, and AEO (AI engine optimization) for utility-sector search visibility. * Manage paid digital programs — LinkedIn, paid search, and retargeting — with campaign-specific creative per audience segment and full spend-to-pipeline attribution. * Build the always-on drip architecture: behavior-triggered nurture tracks for every lead source (site visitor, event badge scan, content download, webinar registrant), with threshold-based MQL routing to Sales same day. * Oversee HockeyStack or equivalent intent data platform to surface in-market accounts through dark-funnel signals — the primary substitute for a pricing-page intent signal given VertexOne's enterprise pricing model. * Deliver a monthly Marketing Operating Review report to the CRO: pipeline source breakdown, MQL volume, cost per MQL, MQL-to-SQL conversion rate, digital win rate, and ABM account engagement. Marketing Strategy & Leadership * Develop and execute a comprehensive marketing strategy aligned with company growth objectives and the 18–36 month DFW Capital exit horizon. * Build annual marketing plans, budgets, target metrics, and performance reporting frameworks. * Serve as a member of the revenue leadership team, helping shape go-to-market strategy and growth initiatives. * Lead, mentor, and develop the existing five-person marketing organization (demand gen, GTM/sales enablement, events and webinars, content and communications) while identifying and hiring for incremental capability needs. Product Marketing & Sales Enablement * Define and refine VertexOne's market positioning, messaging, and value propositions across VXconnect, VXcis, VXretail, VXsmart, VXengage, MyMeter, and the three VXconnect packaging tiers (Influence, Empower, Empower+). * Partner with Product Management and Sales Leadership to develop go-to-market strategies for new solutions, feature releases, and the ongoing VXconnect commercial expansion motion targeting the 400+ installed-base clients. * Deliver competitive intelligence and market insights that strengthen Sales effectiveness and win rates. * Develop and maintain sales enablement materials — battle cards, 1-pagers, demo talk tracks, persona-specific messaging, case studies, and event briefing packets — keeping all assets current with each product release cycle. Event ROI & Budget Optimization * Own the conference and event portfolio with a mandatory ROI accountability framework: pre-event lead goals, post-event attribution, and deal-level ROI reporting for every Tier 1 conference. * Rebalance the existing budget allocation away from broad event spending toward digital, ABM, and content programs based on evidence — with the data to defend the reallocation to the CRO and board. * Distinguish between Lead Generation events (measured by pipeline sourced) and Partner Nurturing events (measured by defined relationship metrics) — and apply different success criteria to each. * Prioritize conferences with proven historical ROI (IUCX, SAP for Utilities, Smart Water Summit, EMC) and make data-driven decisions on all others. Brand & Market Awareness * Strengthen brand recognition and thought leadership within the utility, energy technology, and deregulated energy markets. * Oversee public relations, earned media placements (target: 2 per quarter), executive thought leadership bylines, and industry communications. * Ensure consistency across all corporate messaging and branding initiatives including the VXconnect Partner Guide and prospect-facing product documentation. Customer & Partner Marketing * Develop customer advocacy programs — case studies, co-presenter webinars, reference programs — that feed both the Sales enablement library and the demand generation content engine. * Build a co-marketing motion with VertexOne's partner ecosystem (system integrators, payment partners, AMI/MDM vendors) to source pipeline that neither team can reach independently. * Work closely with Customer Success and the Partner team to identify expansion and cross-sell signals that Marketing can amplify through targeted campaigns. Sales-Marketing Alignment * Partner closely with the CRO and sales leadership to align on pipeline targets, MQL-to-SQL SLA, campaign priorities, and shared success metrics — with a standing weekly sync cadence. * Participate in the weekly pipeline review, presenting pipeline source breakdown and Marketing contribution metrics alongside the Sales forecast. * Ensure Sales always knows what campaigns are in market, what prospects have been exposed to, and what follow-up sequence is active — with CRM visibility into campaign activity before every Sales call. Required Job Qualifications: * Bachelor's degree in Marketing, Business, Communications, or related field. * 10+ years of progressive marketing leadership experience in B2B SaaS or enterprise software. * 5+ years in a senior marketing leadership role with direct pipeline accountability. * Demonstrated track record of building or rebuilding demand generation programs from an event-heavy or underdeveloped state — with specific, quantified pipeline outcomes you personally drove. * Deep hands-on HubSpot expertise: you have owned the instance, built the lead scoring model, built nurture workflows, and managed the HubSpot-Salesforce sync and attribution reporting. * Proven ABM program experience: account selection, ICP definition, persona mapping, multi-touch content sequencing, and Sales handoff coordination. * Experience owning a shared pipeline contribution metric with a Sales team — you have reported into a pipeline number alongside Sales, not beside it. * Strong analytical and data-driven decision-making capabilities with experience building and presenting campaign attribution and ROI frameworks to senior leadership. * Exceptional leadership, communication, and executive presentation skills. Preferred Qualifications * Experience in a PE-backed or high-growth technology organization with an active exit horizon — you understand what exit-readiness means commercially and build accordingly. * Utility, energy technology, customer information systems (CIS), customer engagement, or infrastructure SaaS industry experience — or direct experience selling to a similarly conservative, committee-driven, long-cycle enterprise buyer. * Familiarity with intent data platforms (HockeyStack, 6sense, Bombora, or similar) for dark-funnel account identification, especially in the absence of a public pricing page. * Experience building or scaling a small demand generation team — this role will identify and hire incremental resources in Year 1. * Familiarity with Salesforce, Google Ads, LinkedIn Ads, Apollo.io, Gong, and AI-powered marketing tools. * Background in product marketing for a multi-product SaaS portfolio with distinct buyer personas by product line. * Webinar program ownership — from program design through quarterly execution and MQL nurture integration. * is accountable to the same commercial number as Sales, reported in the same weekly review. VertexOne offers a competitive compensation package commensurate with experience, including: * Base salary competitive with market benchmarks for VP of Marketing in PE-backed B2B SaaS companies at this ARR scale. * Performance-based variable compensation tied to pipeline contribution, MQL targets, and digital win rate. * Remote work with required travel approximately 20% for events, offsites, and Sales team engagement.