Adobe - Principal Value Advisor

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION:        Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com.  JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and methods. Duties and responsibilities: * Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services. * Gather, analyze, and document post-sales requirements. * Communicate to customers and partners at the technical and/or functional level appropriate for the situation. * Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction. * Be prompt and deliver high quality service and leadership to align with customer goals and requests. * Manage project scope, schedule, status, and documentation. * Mentor and train customers on the service. * Act as a liaison between Customers and Product Management to drive product development. * Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues. * Interact with management and other roles within the customer organization and Okta. * Collaborate with the sales team on existing customers up-sell and cross-sell opportunities. * Perform hands on technical design, configuration, and troubleshooting of the Okta service. * Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction. * Manage multiple concurrent deployment projects. * Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect. * While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. * Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers. * Utilize knowledge of typical enterprise identity life cycle management processes and standards. * Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations. * May provide mentoring, guidance, and expertise to less experienced team members. * Ensure quality and time management processes are followed by team (e.g., change controls, time tracking). * Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement. * Up to 50% future travel required to customer sites.  Minimum REQUIRED Knowledge, Skills, and Abilities: * 5-7 years experience as a technical consultant delivering solutions to external customers. * Experience with technologies and protocols to support identity federation and robust access control models (e.g., OAuth, OpenID Connect, SAML 2.0, WS-Federation). * Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc). * Some knowledge of enterprise web technologies, security and cutting-edge infrastructures. * Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) * Ability to work independently and multi-functionally supporting the development of client work you're doing. * Knowledge of typical enterprise identity life cycle management processes and standards. * Ability to Multi-task and manage multiple customer engagements is a requirement. * Able and willing to be a hands-on contributor * Superb communication skills, including issue tracking, triaging and crisis management. * Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards. Additional requirements: * This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire. * Must be available to work onsite in Northern Virginia  * Must have active Top Secret Clearance. Nice to have: * Experience in designing and implementing security and identity management solutions to support critical systems and business programs * Experience in delivering Okta implementations for organizations * Mobile development experience preferred (iOS and Android) Problem Solving: * Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems. * Asks probing questions to elicit facts and clarify a situation. * Identifies critical issues with ease. * Engages appropriate resources to obtain information, seek suggestions and acquire assistance. * Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets. Communication: * Communicates with internal and external customers and all levels of management. * Effectively communicate technical information to non-technical audiences. * Delivers informative, well-organized presentations. * Understands how to communicate difficult/sensitive information thoughtfully. * Uses active listening skills to figure out and understand the customer's business goals, objectives and priorities. Team and Customer Interaction: * Facilitates effective team interaction. * Communicates effectively with customers to identify needs and evaluate alternative technical solutions with customers. * Continually seeks opportunities to increase customer satisfaction and deepen client relationships. * Manages client expectations effectively. Education: A Bachelor's degree (or equivalent) in Computer Science, Information Technology or related discipline required. #LI-Onsite P25336 The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE: We’re looking for a talented and strategic Principal, Art Direction to join a fast-paced, high-performing team supporting one of our most visible, dynamic clients. This is a hands-on leadership role for someone who brings conceptual thinking, sharp visual design capabilities, and video-first experience to the table. As a key leader within the creative department, you will not only translate strategy into smart, engaging creative but also mentor a multidisciplinary team of designers and creators. You’ll partner closely with Copywriters, Video Editors, and Content Creators, reporting to the Creative Director to ensure design excellence from kickoff through delivery. You’ll play a crucial role in owning your workstream, managing junior talent, and consistently raising the creative bar. This role is perfect for someone who thrives in creative collaboration, is autonomous in ideation, enjoys rolling up their sleeves to execute, and has a strong point of view on what makes effective content in the digital world. WHAT YOU’LL DO: * Deliver High-Impact Creative: Concept and design best-in-class digital creative across social, and video, with a strong focus on visual storytelling and performance. * Mentor & Lead: Act as a direct supervisor and mentor to junior and mid-level Art Directors and Designers. Provide clear, constructive feedback to creatives across disciplines (for example, to copy) to elevate the team's output and foster professional growth. * Support Video + Content Production: Contribute to pre-production planning, support on-set shoots, and collaborate with editors and designers in post to ensure work comes to life as intended. * Partner Across Disciplines: Work closely with copywriters, strategists, producers, project managers, and client teams to ensure creative aligns with brief goals, brand voice, and business objectives. * Manage Creative Execution: Own the work from end to end. Concepting and producing polished on-brand, performance-minded assets that meet timelines and briefs. As an Associate Director, Art Direction, you will lead by doing, driving execution while strategically delegating portions of our projects to our junior team members to support efficiency, mentorship and delivery while remaining accountable for the final output. * Be a Problem Solver: Navigate ambiguity with CD support, adapt to shifting priorities, and bring proactive solutions to creative and production challenges. These solutions should come in the form of daily brainstorming and inspiration sharing with the team. * Cultivate Culture: Foster an inclusive, high-energy environment. Lead daily brainstorms and inspiration-sharing sessions to keep the team’s creative pulse sharp. WHAT YOU BRING: * 5+ years of experience in visual design with a strong portfolio showcasing digital campaigns, social-first content, and video-driven work.  * Prior social agency experience or relevant experience with a track record of navigating high-volume, high-visibility accounts. * On-set and content production experience (domestic or international), including working with video directors, editors, and producers.  * Performance-Driven Creative Execution: Deep understanding of paid media ecosystems, conversion design, and data-backed creative strategies. Responsible for translating high-level marketing briefs into high-volume, scroll-stopping digital assets. * Strong client presentation and communication skills - you can confidently present ideas, take feedback in stride, and advocate for great creative.  * Excellent design sensibility and a strategic eye for layout, typography, motion, and branding. Additionally, deep knowledge of social best practices for optimal performance. * A proactive, collaborative mindset - you bring energy to brainstorms, jump in where needed, and support your teammates with generosity and respect.  * A creative portfolio that shows your eye for design, your range in digital, video,  and ability to turn strategy into scroll-stopping creative. * Multi-Channel Social Optimization: Strong track record in developing native short-form video content and paid ads, optimizing assets for user engagement and platform algorithm performance. YOU’LL THRIVE IN THIS ROLE IF YOU: * Enjoy balancing creative concepting with tactical execution * Have a passion for video and a solid understanding of content production workflows * Are comfortable working directly with clients and stakeholders, while also taking creative direction from an ACD or CD * Can juggle multiple projects while staying detail-oriented and deadline-driven * Value feedback, mentorship, and continuous improvement—for yourself and others This is your opportunity to help shape creative for a bold, fast-moving client while growing your influence as a creative leader. If you’re ready to make an impact and elevate your craft, we’d love to hear from you. Additional things that will impress us: * Basic to intermediate motion design skills to demonstrate proof of concept * Experience at a performance marketing agency  Proficiency in the following programs/tools: * Figma * Adobe Photoshop * Adobe After Effects * Adobe Illustrator * Google Suite (Slides, Sheets, Docs) * macOS WHAT DO WE OFFER? We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package: * Healthcare, Dental, and Vision coverage * 401k plan, plus matching * PTO * Paid Company Holidays * Parental Leave WE SUPPORT YOU BEING YOU:  DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.  DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.  We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.  DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Learn more about DEPT® DIVERSITY, EQUITY, & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.  We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. #LI-Remote The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible. US Remote Range $85,000—$120,000 USD