Business Manager - Junior to Leadership

Senior Business Operations and Growth Lead, Ticketing

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. THE COMMUNITY YOU WILL JOIN The New Initiatives Team is Airbnb's internal engine for building new businesses. We identify opportunities beyond Airbnb's core offering, test them quickly, and scale what works into durable, high-performing businesses with global reach. The team operates across the full arc from early concept and market validation through to the operational frameworks and growth strategies that make a new business scalable. We sit at the center of the organization, which means we work across every function including Product, Engineering, Design, Marketing, Supply, and Finance, and we are accountable for turning insights into outcomes, not just recommendations. THE DIFFERENCE YOU WILL MAKE As a Senior Business Strategy and Operations Lead for Ticketing, you will be responsible for defining the strategy, setting priorities, and driving Airbnb's tickets business to its goals. You will own the outcomes: supply activation, tickets sold, Gross Booking Value, and quality of guests experience. Cross-functional teams in product, marketing, supply, and partnerships rely on the priorities you set, and you are accountable for making sure those priorities are the right ones. This is a role with strategic authority. You will define what the business works on and why, push back when plans fall short, and make the calls that keep the business on track. You will also need broad functional command: depth in product, marketing, supply, and analytics to assess plans critically, identify the right path forward, and hold partners to a high bar. The measure of success is always the outcome. A TYPICAL DAY * Strategic Leadership: Define and drive Airbnb's approach to tickets. Identify which partners and categories matter most, building the business case, and translating market dynamics into growth plans that move the needle on supply activation, GBV, and customer experience. * Market and Partner Intelligence: Maintain a deep, current understanding of the ticketing market, across tours, activities, attractions and live events. Includes depth in understanding of OTAs, primary and secondary ticketers, reservation systems, and channel managers; bring well-synthesized intelligence and relationships to leadership that shapes what Airbnb prioritizes and how. * Analytical Excellence: Build the financial models, performance frameworks, and operational analyses that underpin every strategic decision. Go deep on the data personally; translate complex findings into clear, actionable recommendations. * Cross-Functional Collaboration: Work across Product, Marketing, Supply, Finance, and Partnerships to align plans, close gaps, and ensure the right things get prioritized. Know what motivates each team and shape your approach accordingly. Bring enough fluency in product and marketing to be a credible partner in both rooms - whether that means shaping requirements, influencing a roadmap, or defining how demand flows through and with distribution technology partners. * Stakeholder Engagement: Build and maintain strong relationships with internal and external stakeholders. Serve as a trusted advisor by translating complex data and market dynamics into clear recommendations that drive decisions. * Innovation and Growth: Continuously identify new levers, such as incentive structures, partner programs, go-to-market approaches, that can accelerate supply activation,tickets sold, GBV and activate the Airbnb flywheel. Bring creativity to both the strategy and the execution. YOUR EXPERTISE * 12+ years of experience in strategy, business operations, or a closely related field at a high-growth technology or marketplace company; a track record of owning ambiguous, high-impact problems and delivering measurable results. MBA preferred. * Genuine analytical depth: builds complex financial and operational models personally, finds non-obvious insights in large datasets, and communicates findings with precision. Proficient in Excel; SQL experience strongly preferred. Actively uses AI tools to go faster and deeper. * Product fluency: understands how software products are built, can identify gaps and write structured requirements, and has experience influencing product roadmaps without owning engineering resources. * Marketing fluency: understands growth and acquisition mechanics, has worked with or alongside marketing teams on demand-side programs, and can think rigorously about how to drive conversion and LTV. * Experience in or adjacent to the ticketing technology ecosystem—channel managers, reservation systems and ticketing platforms.  * Operates effectively without direct authority: earns influence through the quality of their analysis and the clarity of their recommendations; builds strong working relationships across functions and levels. * A self-starter who continuously learns—new tools, new domains, new methods—without being asked to. Comfortable finding answers in places others haven't looked. * Outcome-obsessed: focuses on the metrics that matter, brings creativity and persistence to removing obstacles, and adjusts approach quickly when the situation changes. * Exceptional communicator: writes and presents with clarity and precision, and adapts fluently for a data review, a partner negotiation, or an executive audience. YOUR LOCATION: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. OUR COMMITMENT TO INCLUSION & BELONGING: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $204,000—$249,000 USD

Sr. Program Manager, Accenture Business Group

Databricks

FEQ327R143 The Sr. Program Manager will lead the Accenture Databricks Business Group (ADBG) and build the operating model that powers one of Databricks’ most strategic global partnerships. In this role, you will own the governance, portfolio management, and execution cadence for the ADBG, while also overseeing a focused strategic investment program that accelerates joint innovation with Accenture. As the Sr. Program Manager of ADBG, your primary mission is to design, launch, and scale the global operating framework that ensures Databricks and Accenture execute consistently, predictably, and with clear accountability across all joint initiatives. As a key extension of this mission, you will also define and manage a targeted partner innovation investment program that is fully integrated into the governance, ensuring that all investments are strategically aligned, operationally sound, and measurable for impact. The impact you will have:  * Establish, operationalize, and programmatize the Accenture BG, including governance structures, operating cadence, and delivery standards for all joint Databricks–Accenture initiatives. * Maintain an end-to-end, integrated portfolio view covering pipeline, active programs, dependencies, financial performance, delivery health, and risks. * Lead executive and operational cadences (QBRs, steering committees, exec reviews) to drive decisions, resolve escalations, and ensure alignment across Databricks and Accenture stakeholders. * Develop and maintain KPI dashboards and reporting that provide clear visibility into revenue, utilization, program status, delivery quality, and customer outcomes. * Define and roll out standardized tools, templates, and best practices for planning, tracking, governance, and reporting, enabling consistent, scalable execution across regions and industries. * Work cross-functionally (C&SI, ISV Ecosystem, GTM Strategy & Ops, Business Strategy & Ops, Industry, Legal, Finance, Product) to define a clear strategic investment framework that dovetails with PMO governance, including pillars, guardrails, and decision criteria. * Ensure that all investments are: * * Aligned with Databricks’ evolving strategic goals and the broader Accenture BG portfolio. * Structured with clear milestones, owners, and success metrics that plug into PMO tracking and reporting. * Operationalized through existing PMO processes so execution, risk, and outcomes are managed consistently. * Fully auditable, with documented decisions and consolidated reporting via PMO dashboards. * Partner with Accenture leadership and field teams to source, qualify, and shape investment opportunities, using standardized proposal formats that enable apples-to-apples evaluation by Databricks leadership. What we look for: We look for an experienced program management leader who is also a strategic builder: someone who anchors on operational excellence but is energized by shaping new, high-impact investment mechanisms within that structure. You are comfortable leading through influence across Databricks and Accenture, and you are motivated by building a foundational, scalable operating engine for one of Databricks’ most important partnerships. * Strong PMO and portfolio management leadership skills, with a track record of establishing governance and operating models in complex, multi-stakeholder environments. * Highly effective at building and leading cross-functional virtual teams across GTM, Finance, Product, Legal, and Partner organizations. * Exceptional ability to design and orchestrate processes, drive consensus across organizations, and resolve impasses while keeping execution on track. * Skilled negotiator with experience structuring and closing binding partner agreements that align strategic goals, risk, and return. * Strategic, analytical mindset with a strong bias for action; able to move quickly while maintaining rigor, transparency, and auditability. * 15+ years of experience in program/portfolio management, partner operations, or strategic investments in hyper-growth or large-scale technology environments. * Demonstrated success standing up and leading PMO or portfolio functions for complex, global, multi-stakeholder initiatives. * Proven track record forming and leading cross-functional v-teams (GTM, Finance, Product, ISV/partner, Legal, Operations). * Experience negotiating and closing binding contracts with partners, including GSIs, RSIs, and ISVs. * Strong technical understanding of the Databricks product portfolio and modern cloud/data architectures.   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 1 Pay Range $181,100—$249,050 USD Zone 2 Pay Range $163,000—$224,200 USD Zone 3 Pay Range $153,900—$211,650 USD Zone 4 Pay Range $144,900—$199,200 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Manager, Luxe Supply

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: As the Luxe Market Manager Field Manager for NAMER and LATAM, you will lead the team of on-the-ground market experts responsible for growing Airbnb Luxe’s supply across North America, Latin America, and the Caribbean. You will set the strategy, coach the team, and own the results — ensuring Airbnb Luxe continues to expand its portfolio of extraordinary homes while maintaining the quality standards that define the tier. This role sits at the intersection of people leadership, commercial strategy, and luxury market expertise. You’ll guide a team of Luxe Market Managers through the full supply lifecycle — from prospecting and acquisition to host account management and portfolio optimization — while serving as the senior regional voice for Luxe internally and externally. You are equally comfortable shaping a regional growth strategy, coaching a team member through a complex host negotiation, and rolling up your sleeves to solve the challenges that come with operating across a vast, diverse, and fast-evolving region. A Typical Day:  TEAM LEADERSHIP & DEVELOPMENT * Lead, coach, and develop a team of Luxe Market Managers across NAMER and LATAM, setting clear expectations and creating a culture of excellence, accountability, and continuous growth. * Serve as the go-to leader for your team — providing business coaching, clear direction, and hands-on support on complex host relationships, market launches, and escalations. * Identify and develop emerging talent, preparing team members for expanded roles and greater responsibility. * Build and sustain a positive, driven, and inclusive team culture grounded in collaboration and high performance. REGIONAL STRATEGY & SUPPLY GROWTH * Own the end-to-end supply strategy for NAMER and LATAM, setting priorities across acquisition, host quality, and portfolio optimization. * Guide territory-level strategies, directing teams to tailor their approach based on market maturity, host segmentation, and the competitive landscape. * Design and scale acquisition programs that bring exceptional new homes into the Luxe portfolio — including through direct outreach, luxury real estate partnerships, and property manager relationships. * Identify untapped markets and supply opportunities across the region — from established luxury destinations in the US to emerging markets across Latin America and the Caribbean. HOST RELATIONSHIPS & QUALITY STANDARDS * Champion the Luxe brand and quality standards across the region, ensuring every home in the portfolio delivers an experience that meets the expectations of Airbnb’s most discerning guests. * Support your team in building and maintaining relationships with high-end hosts, estate managers, and luxury property management companies. * Serve as a senior escalation point for complex host relationships and cross-functional issues, ensuring resolution without compromising host trust or portfolio quality. PERFORMANCE & CROSS-FUNCTIONAL COLLABORATION * Own regional business performance, ensuring markets meet supply, revenue, and quality KPIs. * Partner with Luxe leadership, Guest Services, Content & Quality, Marketing, RevOps, Policy, and Product to launch initiatives that strengthen host performance and accelerate supply growth. * Cascade market insights and host feedback to internal stakeholders to influence product and policy decisions. * Share playbooks and proven strategies across the global Luxe team to fuel broader growth. Your Expertise: * 10+ years of experience in sales, business development, luxury hospitality, or marketplace management, with 4+ years leading and scaling field-based teams. * Deep knowledge of the NAMER and/or LATAM luxury travel and real estate landscape, with a demonstrated ability to drive local growth across diverse and complex markets. * Proven track record of meeting or exceeding supply acquisition and revenue targets through a team, in a fast-paced, metrics-driven environment. * Experience building and managing high-value partnerships with luxury real estate professionals, property managers, or estate operators. * Familiarity with CRM tools and performance dashboards, with the ability to maintain pipeline rigor and drive data-informed decisions across your team. SKILLS & COMPETENCIES * A bold, compassionate leader with a strong bias for action and a proven ability to develop, coach, and empower high-performing teams. * Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry. * Analytical and strategic thinker who uses data and market insights to shape portfolio strategies across diverse and evolving markets. * Sharp market instincts — you can quickly assess a territory, identify emerging opportunities, and translate that into strategy your team can execute. * Exceptional written and verbal communication skills; able to craft compelling narratives for internal stakeholders and senior host audiences alike. * Highly organized and adept at managing multiple markets, priorities, and stakeholder relationships simultaneously. * English proficiency required. Spanish proficiency strongly preferred. MINDSET * Deep alignment with Airbnb’s mission and a genuine passion for the luxury travel and homes space. * A consultative, relationship-first approach — you build trust before you drive results. * Proactive and solutions-oriented; you identify barriers early and bring clear recommendations, not just problems. * Collaborative by nature — you understand that success in this role requires tight partnership across the team and the broader Luxe organization. LOCATION-SPECIFIC REQUIREMENTS This role requires the ability to travel up to 50% of the year across NAMER and LATAM markets and for team offsites. Your Location: This position is US-Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $160,000—$200,000 USD