
Mongodb · United States
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise cu...
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep
technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in
the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas
(database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems).
Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional
results for our customers.
We are looking to speak with candidates based on the east coast for this remote role. After a 6-9 month ramp period, Monday to
Friday from 7 AM - 4 PM EST, the schedule will shift permanently to Saturday to Wednesday or Wednesday to Sunday from 7 AM - 4 PM
EST. There will be a 20% uplift on your base salary for this weekend shift & there are no on-call requirements for your off days.
Shifts include a mandatory 1 hour lunch break.
The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized
approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program
requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In
order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this
reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift.
Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage
outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks
in advance with a sign-up system that considers equitability.
MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and
issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.
You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture,
performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running
MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and
development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for
performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members
and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.
We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.
networking, clusters, and troubleshooting
node.js, Go, etc.
help
Associate exam
Also, you will be encouraged to handle technical escalations independently
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the
data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data
platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy
workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed,
multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for
their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s
what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching
culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our
employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what
it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and
interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination
and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other
characteristic protected by federal, state or local laws.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based
on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total
compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock
purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance,
401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings.
Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
FEQ227R18 As a Sr. Solutions Engineer at Databricks within the Field Engineering org you will partner with our customers to design scalable data architectures using Databricks technology and services. You have technical depth and business knowledge and can drive complex technology discussions which express the value of the Databricks platform throughout the sales lifecycle. In partnership with our Account Executives, you will engage with our customers' technical leads, including architects, engineers, and operations teams with the goal of establishing yourself as a trusted advisor to achieve tangible outcomes. You will work with teams across Databricks and our executive leadership to represent your customer's needs and build valuable customer engagements and report to the Field Engineering Manager. The impact you will have: ● You will work with Sales and other essential partners to develop account strategies for your assigned accounts to grow their usage of the platform. ● Establish the Databricks Lakehouse architecture as the standard data architecture for customers through excellent technical account planning. ● You will build and present reference architectures and demo applications for prospects to help them understand how Databricks can be used to achieve their goals to land new users and use cases. ● Capture the technical win by consulting on big data architectures, data engineering pipelines, and data science/machine learning projects; prove out the Databricks technology for strategic customer projects; and validate integrations with cloud services and other 3rd party applications. ● Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars. What we look for: ● 3+ years in a customer-facing pre-sales, technical architecture, or consulting role with expertise in at least one of the following technologies: ● Big data engineering (Ex: Spark, Hadoop, Kafka) ● Data Warehousing & ETL (Ex: SQL, OLTP/OLAP/DSS) ● Data Science and Machine Learning (Ex: pandas, scikit-learn, HPO) ● Data Applications (Ex: Logs Analysis, Threat Detection, Real-time Systems Monitoring, Risk Analysis and more) ● Experience translating a customer's business needs to technology solutions, including establishing buy-in with essential customer stakeholders at all levels of the business. ● Experienced at designing, architecting, and presenting data systems for customers and managing the delivery of production solutions of those data architectures. ● Fluent in SQL and database technology. ● Debug and development experience in at least one of the following languages: Python, Scala, Java, or R. ● [Desired] Built solutions with public cloud providers such as AWS, Azure, or GCP ● [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research) ● Travel to customers in your region up to 30% of the time. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $152,300—$209,450 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
REQ ID FEQ327R527 As a Sr. Solutions Engineer at Databricks within the Field Engineering org you will partner with our customers to design scalable data architectures using Databricks technology and services. You have technical depth and business knowledge and can drive complex technology discussions which express the value of the Databricks platform throughout the sales lifecycle. In partnership with our Account Executives, you will engage with our customers' technical leads, including architects, engineers, and operations teams with the goal of establishing yourself as a trusted advisor to achieve tangible outcomes. You will work with teams across Databricks and our executive leadership to represent your customer's needs and build valuable customer engagements and report to the Field Engineering Manager. The impact you will have: ● You will work with Sales and other essential partners to develop account strategies for your assigned accounts to grow their usage of the platform. ● Establish the Databricks Lakehouse architecture as the standard data architecture for customers through excellent technical account planning. ● You will build and present reference architectures and demo applications for prospects to help them understand how Databricks can be used to achieve their goals to land new users and use cases. ● Capture the technical win by consulting on big data architectures, data engineering pipelines, and data science/machine learning projects; prove out the Databricks technology for strategic customer projects; and validate integrations with cloud services and other 3rd party applications. ● Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars. What we look for: ● 4+ years in a customer-facing pre-sales, technical architecture, or consulting role with expertise in at least one of the following technologies: ● Big data engineering (Ex: Spark, Hadoop, Kafka) ● Data Warehousing & ETL (Ex: SQL, OLTP/OLAP/DSS) ● Data Science and Machine Learning (Ex: pandas, scikit-learn, HPO) ● Data Applications (Ex: Logs Analysis, Threat Detection, Real-time Systems Monitoring, Risk Analysis and more) ● Experience translating a customer's business needs to technology solutions, including establishing buy-in with essential customer stakeholders at all levels of the business. ● Experienced at designing, architecting, and presenting data systems for customers and managing the delivery of production solutions of those data architectures. ● Fluent in SQL and database technology. ● Debug and development experience in at least one of the following languages: Python, Scala, Java, or R. ● [Desired] Built solutions with public cloud providers such as AWS, Azure, or GCP ● [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research) ● Travel to customers in your region up to 30% of the time. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are currently hiring for multiple teams: Airbnb is powered by our Host and Guest communities. Our teams work on everything from driving improvements for the end-to-end Host and Guest experience to launching new product verticals from the ground up. Our job is to build world-class, comprehensive platforms and features to create high-quality experiences for our outstanding community of Hosts and Guests. Listings and Host Tools Data and AI (LHT-DnA) team is one of the 4 teams of the Marketplace-DnA org: The LHT-DnA team supports host personalization products and provides data driven solutions to achieve superior host experience on Airbnb. These products include but are not limited to managing your space (MYS), host quality standards etc. We own data pipelines and ML models and will build services for serving that are used in the above areas. Supply & Competitive Intelligence sits at the intersection of Data/AI and Airbnb’s competitive strategy. As part of this team, you will build systems that give Airbnb a real-time, comprehensive view of the global travel market — how competitors price, list, and supply their inventory across every market we operate in. Your work will feed ML models and data products that directly inform pricing strategy, supply growth, and product decisions for hundreds of millions of guests and hosts around the world. The Difference You Will Make: Marketplaces Data and AI team work on components related to users, listings and marketplace which are foundational to Airbnb, and the quality of their data is critical to the success of our products and business. To strengthen our data foundation and unlock greater value from our data and machine learning models. We are looking for a data-focused Staff Backend Engineer to help us craft the next generation of tools for Airbnb hosts. As a Staff Engineer, you will help drive the technology and implementation strategy to directly help hosts run their business day-to-day, proactively engaging with a wide range of teams and cross-functional partners to achieve your goals. A typical day: * Work with product and ML engineers to explore problem spaces and devise solutions to customer problems * Prototype new ideas and influence the product strategy * Proactively collaborate with other engineering teams to develop an iterative plan to improve our APIs and architecture * Collaborate with other product engineers and partners to develop backend to support data and AI solutions * Create technical and execution strategies for new projects and drive hand-ons implementation of those solutions * Identify areas for improvement and champion the adoption of best practices in product development, engineering architecture, and testing * Perform technical design reviews and code reviews * Mentor and grow more junior engineers. YOUR EXPERTISE * 10+ years industry experience * You have experience leading teams, setting technical direction, building & launching high-impact user-facing products * You have experience influencing partners such as designers and product managers as well as other engineering teams * You are excited to ideate, prototype new ideas, and influence product direction * You have excellent communication skills and the ability to work well within a team and across engineering teams * You have demonstrated an ability to mentor and grow more junior engineers, set and drive best practices Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $204,000—$255,000 USD