Learning & Development Business Partner to Geneva, Switzerland

SEKROND AB

SEKROND AB provides services in the form of Technology Consulting and Outsourcing, Management Consulting, Product development and other similar activities in ICT, Telecommunications, Financial, Renewable/Non-renewable Energy spheres as well as Sales, marketing and maintenance of ICT software and hardware to clients. For our expansion drive to Europe and Asia,we are hiring energetic and solution driven candidates for the following positions: Market Research/Business Analysts Sales and Marketing Assistants Purchasing and Logistics assistants Project Managers/Digital Transformation Managers Customer Service Personnel Qualifications and Expertise Desired Bachelor or Master Degree in Business,Social Sciences,Logistics, Transport management or relevant education or work experience. Good knowledge of IT processes and service management. Proficiency in driving cost optimizations and efficiencies for procured services, streamlining sourcing/procurement processes, demand management and inventory management with ERP systems (e.g. SAP). Proficiency in commercial negotiations with partners/suppliers, review of commercial agreements/SLAs, project management and management of RFIs/RFQs. Proficiency in purchasing strategies, Import/Export compliance reporting, customer and market research, supplier selection and screening using QDCFTSR (Quality, Delivery, Cost, Features, Technology, Sustainability, Risk Management, and Relationship objectives) and EU legal frameworks such as Supply Chain Due Diligence Act (LkSG), CBAM, CSDDD and other global requirements for ESG Compliance. Good communication skills in English and Swedish. Mandarin skills would be an added advantage. For Customer Service Personnel - Good negotiation skills in Spanish or French or German and 1 Nordic Language (Swedish, Danish and Norwegian) Strong Business acumen and interest in Data analytics using AI / Machine Learning techniques. Experience in Logistics and Supply Chain or equivalent training. Team player. Working knowledge of ITILv3 lifecycle methodology. For Project Managers - PMP, PRINCE2, Agile PM or Certified Scrum Certification or equivalent training is desired. Also working knowledge of Agile Software Development is desired. Kindly send your resumes to info@sekrond.com. Kindly quote SEKROICT2026-Business as reference in the applications. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

TRANSCOM AKTIEBOLAG

Transcom is currently recruiting for our subsidiary, Xzakt, and we are looking for a Norwegian-speaking Customer Service Representative to join the team in Gävle, working from home anywhere in Sweden. Are you passionate about delivering outstanding customer service while working alongside great colleagues in a modern office with hybrid work opportunities? Then you could be our next team member at Xzakt Gävle! We are looking for a customer-focused and service-minded individual who enjoys helping people and has an interest in sales. At Xzakt, we believe your engagement and ambition should be rewarded with opportunities for continuous learning and career growth. What We Offer At Xzakt, you'll have the opportunity to develop your professional skills while growing both personally and professionally. We provide a paid onboarding and training program to ensure you have the knowledge and tools you need to succeed. In addition, we offer: Work remotely from your own home Collective agreement and occupational pension Wellness allowance Rikskortet employee benefit card for savings on groceries and restaurant purchases Career development opportunities within a global company About the Role As a Customer Service Representative, you will provide support for our client, Sikom, handling incoming phone calls and emails from customers using heating control solutions. Your responsibilities will include: Providing technical support Answering invoice and billing questions Guiding customers to the products that best suit their needs Delivering an excellent customer experience through professional and solution-oriented service Identifying customer needs and recommending relevant products or services through consultative sales You will have a high level of responsibility while always receiving support from experienced colleagues and clear processes. We work in a fast-paced environment where teamwork is key. Position: Customer Service Representative (CSR) Working hours: Scheduled weekdays between 08:00–16:00 Employment rate: 80%, with the possibility to increase to 100% Employment type: Work from Home, Fixed-term contract (3 months) with the possibility of extension Start date: 27th of July 2026 About You We are looking for someone who is curious, communicative, and genuinely enjoys working with people. You are flexible, adaptable, and comfortable presenting different options and solutions to customers. You are patient, goal-oriented, and motivated by personal development and continuous learning. To succeed in this role, you should have: Fluency in Norwegian, both spoken and written Fluency in English, both spoken and written Good technical understanding and interest in technology A completed high school diploma or equivalent Have a reliable high-speed internet connection and a dedicated, quiet workspace suitable for working from home. Previous experience in customer service and/or sales is considered an advantage but is not required. About Xzakt Xzakt is part of the Transcom Group, a global leader in customer experience (CX) solutions. As a specialized customer service provider, Xzakt combines the agility and close-knit culture of a local organization with the resources, expertise, and international opportunities of a global company. At Xzakt, we are passionate about creating exceptional customer experiences by delivering high-quality support across a wide range of industries. We invest in our people through comprehensive training, continuous development, and clear career paths, empowering our employees to grow both personally and professionally. Being part of the Transcom Group gives our employees access to global best practices, innovative technologies, and career opportunities within an international organization, while still enjoying the collaborative and supportive environment that defines Xzakt. Together, we are committed to helping our clients build stronger relationships with their customers through outstanding service. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Jobs Europe AB

Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate. Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria! As a Digital Trust and Safety Specialist with Danish and English, you will: Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies Take prompt and appropriate action on information that violates guidelines or poses risks Stay updated on internal policies to ensure accurate implementation Identify and analyze patterns to proactively address potential risks We’re looking for someone with: High attention to detail Comfortable processing sensitive information Strong ability to defend decisions and provide context with logical reasoning Ability to identify patterns in behavior to enhance decision-making Strong organizational and time management skills to deal with shifting priorities and high volumes of work Experience investigating fraud, spam, or other types of inappropriate information is an asset Required qualifications: Fluent in Danish B2 or higher English language skill In return, we will give you: Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance 50+ benefits and services to choose from Positive international working environment Support and learning Employee referral bonuses Supermarket vauchers Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team! Does it sound like the perfect job for you? Apply now!