
ABB AB · Västerås
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll g...
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to: Service Business Process Manager.
Your role and responsibilities
We are looking for a senior leader to join ABB Robotics Customer Service as Global Manager Processes & Tools. In this role, you will lead a global team of Process Owners and Process Experts to harmonize, standardize, and continuously improve service processes aligned with our service strategy.
As part of the Global Operations Management Team, you will play a key role in shaping the future operating model—ensuring scalable, efficient, and customer-centric processes across the organization. At ABB Robotics Customer Service, you will have the opportunity to drive global impact by shaping how we deliver service excellence. You will work with diverse teams across the world, influence key decisions, and contribute to a future-ready, customer-focused service organization.
This is an exciting time to join us in Robotics, since we’ve announced the plan for SoftBank group to acquire ABB Robotics and become a stand-alone company outside of ABB. This is a revolutionary period in our 50+ year history, and we are entering a time of transformation and building the company towards a future of Physical AI.
Lead the design, implementation, and continuous improvement of global service processes and supporting applications in close collaboration with IS and key stakeholders
Act as a hands-on Business Architect, ensuring alignment between service processes, value streams, and digital tools
Translate business strategy, customer needs, and market dynamics into scalable processes
Ensure a strong customer-centric approach, prioritizing initiatives based on business value and customer experience
Support and guide global deployment, adoption, and change management for process and system improvements
Ensure Health, Safety & Environment (HSE) requirements are embedded in all processes and tools
Qualifications
M.Sc. or Bachelor in engineering, IS/IT, business administration or similar, minimum work experience 10-12 years
Proven experience in Service Business, with strong understanding of service execution
Experience in global transformation programs
Extensive background as a Business Architect, Process Manager, or similar role in a global, service-oriented environment
Knowledge of process design, application landscapes, and data flows
Strong track record of working with cross-functional stakeholders in global and matrix organizations
Excellent stakeholder management, communication, and change leadership skills
Strategic mindset combined with a hands-on, execution-driven approach
More about us
Recruiting Manager: Helena Bergsman-Smith. Union representatives – Sveriges Ingenjörer: Pia Sandström, +4672 525 90 30; Ledarna: Lenny Larsson, +46 706 32 85 47; Unionen: Roger L. Gustavsson, +46 730 30 30 36.
We look forward to reading your application in PDF format. Last day to apply is July 31st. Please note that no interviews will be scheduled during the summer holiday period. Apologies for any delay in response.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. Your role and responsibilities Are you passionate about creating impactful marketing communications that support business growth and a more sustainable future? Do you enjoy combining strategic thinking with hands-on execution in a collaborative, international environment? Then this could be the opportunity for you. As Marketing Communications Manager for ABB Process Industries in Sweden, you will develop and execute integrated marketing and communications activities aligned with global and local business objectives. Working closely with local management, sales teams, and global communications stakeholders, you will drive campaigns, digital marketing, content creation, events, customer communications, and internal communications to strengthen ABB’s brand and market presence. In this role, you will take ownership of local marketing communications initiatives while ensuring alignment with ABB’s global strategies, brand positioning, and business priorities. The role follows a hybrid work model, with Västerås, Stockholm, or Gothenburg as the office base. You will be mainly accountable for: Execute the global marketing and communications strategy at the local level, with a focus on storytelling, thought leadership, and lead generation. Translate global business line objectives into local marketing and communications plans and initiatives. Develop, manage, and optimize campaigns, content, messaging, and communication materials for internal and external audiences. Design and drive digital marketing and marketing automation programs to generate and nurture qualified leads. Support local management and sales teams with strategic communication assets, presentations, and customer-facing content. Identify, develop, and promote customer success stories and case studies to strengthen brand positioning and business growth. Plan and manage local events, trade shows, customer seminars, and the localization of global campaigns for the Swedish market. Lead internal communications activities, including town halls, internal communication channels, and budget tracking. Qualifications for the role University degree in Journalism, Communications, Marketing, or a related field. 8+ years of experience in marketing communications, preferably within a communications agency or B2B industry. Strong project management skills with the ability to manage multiple projects simultaneously. Excellent verbal and written communication skills in English and Swedish, with the ability to translate complex technologies into engaging and easy-to-understand content. Strong writing, editing, and proofreading skills, combined with creativity, innovation, and a passion for delivering fresh ideas aligned with brand positioning. Strategic, analytical, and solution-oriented self-starter with strong business acumen and the ability to quickly develop a deep understanding of the business and portfolio. Knowledge of digital marketing and marketing automation tools (e.g., Salesforce, Pardot), combined with a collaborative mindset, strong networking skills, and a team-oriented approach. More about us Are you driven by creating real impact and driving performance, supporting a more sustainable future? Are you looking for an opportunity to grow, working independently while being a constructive member of a highly motivated team? Then this role is the right fit for you! Recruiting Manager Annika Bolt-Hansen, +46 72 461 22 94 will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Peter Medin +46 703904170; Ledarna: Leif Öhrberg, +46 724 64 40 16; Unionen: Krista Andersson, +46 706 44 02 85. All other questions can be directed to Talent Partner Irma Leijon, +46 724612314. Please note that we will review applications after the summer break, once the team is back in August. We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
The Opportunity Join the Power Quality Global Center of Competence in Västerås! We specialize in FACTS (Flexible AC Transmission Systems) technology, which enhances power system capacity and stability. This allows more power to reach customers with minimal environmental impact and lower costs. We’re launching a brand-new team within the Studies and Control Performance department—and we’re looking for a passionate and technically skilled leader to build it from the ground up.As Manager for the Power System Simulation Model team, you’ll be the cornerstone of this initiative. You’ll recruit and develop a high-performing team, define the processes, and contribute hands-on to simulation model development. This is your opportunity to shape a function that will directly support customer projects and drive innovation in our modeling capabilities. How you'll make an impact Build the Team: Recruit, onboard, and mentor a new team of simulation model engineers. Define roles, structure, and a collaborative team culture. Lead by Example: Contribute hands-on to the development and delivery of simulation models (RMS, EMT, RTDS, etc.). Guide your team with deep technical insight and support. Shape the Process: Establish workflows, tools, and best practices for model development, validation, and delivery. Drive Strategy: Align team capacity with business needs. Collaborate with other departments including R&D and Product Management to ensure simulation models integrate seamlessly into project work. Be the Go-To Expert: Represent the team in cross-functional forums and customer interactions. Support tendering and R&D with modeling expertise. Your Background Hold an M.Sc. or Ph.D. in Electrical Engineering or similar and have at least 10 years of experience in simulation model development for power systems (HVDC, FACTS, or similar). Proficiency in RMS and EMT tools (e.g., PSCAD, PowerFactory, PSS/E, and RTDS). Prior leadership experience (line manager, team lead, or project manager). Strong communication and interpersonal skills. A proactive, structured, and analytical mindset. Fluency in English (Swedish is a plus). What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for an exciting challenge? Does the above description sound like you? Welcome to apply! Applications will be reviewed on an ongoing basis, so don’t delay – apply today! Recruiting Manager, Afshin Samadi, afshin.samadi@hitachienergy.com will answer your questions about the position. Union representatives Union representatives – Sveriges Ingenjörer: Nawzad Rashid, +46 107-38 91 48; Ledarna: Frank Hollstedt, +46 107-38 70 43; Unionen: Karin Ulvemark, +46 107-38 51 42 and Ingrid Rinaldo, +46 107-38 58 19. All other questions can be directed to Talent Acquisition Partner, Antra Volujevica, antra.volujevica@hitachienergy.com
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. The Infrastructure Operations organization is seeking an exceptional leader to serve as a Data Center Engineering Operations (DCEO) Cluster Manager in Sweden. You will lead a large organization managing multiple data centers in the cluster, overseeing managers responsible for critical facility infrastructure. The pace, scale, and growth of Amazon's data center platform will challenge you. We seek experienced senior leaders who are highly strategic in managing their business unit, yet lead by example and roll up their sleeves when required. The ideal candidate will have strong knowledge of data center and mission-critical MEP infrastructure. You will be responsible for maintaining 100% service uptime in our cluster, maintaining a high-level view while diving deep into details as needed. You will interact daily with global teams, representing Sweden Data Center Engineering Operations. If you are passionate about customer experience, think and act globally, and want to contribute to the operational excellence of AWS data centers, this is the challenge you've been looking for. Key job responsibilities Team Leadership & Development: Hire, manage, and develop the operations management team including Facility Managers, Chief Engineers, and Facility Technicians. Mentor and develop employees at all levels, including managers. Operational Excellence: Ensure operation and maintenance of mechanical, electrical, and controls systems for AWS data centers, including preventive maintenance, corrective maintenance, and change management. Maintain 100% service uptime across your cluster. Performance Management: Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility operations and maintenance. Manage all facility-related repairs in a timely manner. Organizational Structure: Build and maintain a sustainable organizational structure. Develop hiring strategy and participate in recruiting events. Cross-Functional Collaboration: Work with business development, engineering, and construction teams to forecast staffing needs and maintain appropriate resource levels. Vendor Management: Manage colocation data center service providers to meet or exceed contracted performance SLAs. Oversee on-site management of shift technicians, senior shift technicians, sub-contractors, and vendors, ensuring all work is performed in accordance with established practices and procedures. Incident Management: Lead safety, security, and availability incident response, incident management, incident resolution, and root cause analysis. Financial Management: Manage cost including OPEX and CAPEX associated with all data centers under your responsibility. Reporting & Communication: Conduct daily/weekly/monthly Data Center Engineering Operations meetings and reporting. Run weekly availability meetings and report outcomes. Global Integration: Liaise with global teams on initiatives, processes, and procedures; implement those initiatives locally in Sweden. Continuous Improvement: Drive continuous improvement of operational processes, procedures, methods, and tools. Lead and manage energy efficiency initiatives in your cluster. Capacity Planning: Support capacity planning and management activities. About the team You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Basic qualifications Experience hiring, developing, and managing high-performing technical teams. 4+ years of experience operating as a manager of managers AND/OR 7+ years of relevant experience managing mission-critical facilities. In-depth knowledge of data center facilities such as generators, chillers, cooling towers, air handling units, UPS, electrical sub-distribution systems, fire detection and suppression systems, and cable reticulation systems. Fluency in English to communicate effectively with global teams. Driving license valid in EU. Preferred qualifications Bachelor’s or master’s degree in engineering or related fields. Experience managing or implementing system health, performance monitoring, capacity planning, or process improvement and automation. Experience supporting procedures for production or mission-critical environments including ticketing, monitoring/metrics, and troubleshooting technical issues. Fluency in Swedish.