Sales & Growth - Vienna

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. 👉 Discover life at TheFork   What you will do:  As a part of our account management team, you will manage the relationship with our customers, the restaurants. You will offer them a personalized service once they have joined the TheFork network and you will: * Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants. * Be the primary point of contact and build long-term relationships with customers. * Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing. * Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users. * Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate. * Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed. * Ensure the support and training to use our tools. * Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants.   Who you are: You Must Meet These Critical Qualifications  * You are fluent in German with a good command of English. * You have at least five years of experience in Sales and/or account management. * You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets. * You are confident and comfortable conducting negotiations and commercial conversations over the phone. * You have a strong understanding of revenue management–related topics and commercial performance levers. * You are analytical yet creative, able to propose tailored solutions that genuinely add value for customers. * You can quickly establish trust and build credible, long-term business relationships. * You work autonomously and are comfortable managing KPIs, targets, and performance metrics. * You are adept at managing multiple projects simultaneously without losing focus or quality. * You are able to work on a hybrid basis, with three days per week in the office.   You Can Impress With These Additions  * You have a proven background in pitching and selling promotions, deals, or flash sales. * You have a proven background in sales retention. * You are comfortable managing a high volume of activity, including 20–50 daily inbound and outbound calls. * You have experience handling large portfolios, managing between 300 and 800 accounts. * You thrive in fast-paced environments and remain organised under pressure. * You have experience within the Internet, digital, or tech sector.   What we offer you:  😄 An awesome team  🏠 A permanent contract  ⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) 💸 Competitive fixed salary and bonus  🌎 International teams and a multicultural environment spanning 10 offices across Europe  🤝Highly inclusive working environment 🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc  🎓 Continuous learning and development programs 😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid) 👩‍🦽 Life & Disability Insurance at no cost to the employee 👴 Attractive pension plans   🍴 Amazing offices with dining, a coffee point on each floor, and leisure area     🎤 Team building events       All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly. #LI-FF1

About Veloq: Veloq is the software platform powering the next generation of grocery fulfilment. Built on Rohlik Group’s (www.rohlik.group) proprietary technology and operational excellence across five European markets, Veloq is now a standalone technology company helping grocers transform warehouse operations and scale same-day e-grocery profitably. Our modular platform combines warehouse automation, e-commerce fulfilment and last-mile logistics into one system designed for real operational performance — not slideware. Rohlik Group already uses this technology at scale to serve 850,000+ customers across Europe. It works. Now we’re taking it to the market. We’re still early in the journey. That means real ownership, direct access to the CEO, and the chance to help build a category-defining company from the ground up.   Why this role is exciting * You won’t inherit a big, layered sales machine. You’ll help build it. * You’ll sell a product that is already proven in real operations — not a concept. * You’ll work directly with the CEO and shape pricing, positioning and commercial strategy from day one. * You’ll lead Europe as a market, while helping define how Veloq sells globally in the future. * This role combines real enterprise hunting with true commercial leadership. * If you like startup energy, ownership and building things from scratch, this is exactly that kind of role.   What this role is about You will own Veloq’s commercial motion in Europe. We already have a defined ICP and an active pipeline. Your job is to deepen that pipeline, close the first major enterprise customers, and build a repeatable sales motion that can scale. You’ll lead consultative sales of warehouse automation and software solutions, working with operations, IT, finance and commercial stakeholders to turn complex capabilities into customer-specific value. Specifically, you will: * Own the EU revenue target and pipeline, with focus on closing the first major enterprise customers and building the next wave of growth * Take an existing set of qualified target accounts and deepen, expand and move them forward, while opening new enterprise opportunities across Europe * Build and maintain a strong pipeline with clear deal discipline, healthy coverage and realistic forecasting * Refine the sales playbook — from ICP and buyer personas to messaging, qualification and deal stages * Lead consultative sales of complex warehouse automation and software solutions, translating technical capabilities into clear business value for each customer * Build relationships with senior decision-makers across grocery, retail and 3PL — especially in operations, supply chain, finance and technology * Work closely with the CEO on pricing, commercial terms and major negotiations * Partner with Product, Partnerships, Operations, Legal and Finance to make sure deals are winnable, credible and smoothly handed over into implementation * Represent Veloq externally at relevant industry events and forums, helping build both brand presence and pipeline * Lead and develop the commercial team, setting high standards for execution, forecast discipline and customer engagement as the company scales   What we’re looking for * 10+ years in enterprise SaaS or supply chain / logistics technology sales * At least 5 years in senior commercial and/or hunter roles * Proven closer with a track record of hitting or exceeding quotas at €1M+ ARR level * Strong experience selling into retail, grocery or logistics operations at C-level / VP level * Strong understanding of warehouse automation and e-grocery economics * Proven people management experience — coaching, performance management, building strong sales culture * Consultative technical sales background — able to sell bespoke solutions with complex discovery and multi-stakeholder alignment * Strong hunter mentality — comfortable building your own pipeline and using CRM / AI tools to move faster * Comfortable with long and complex sales cycles (6–18 months) * Fluent English. Other languages will be an advantage Nice to have * Existing relationships with senior buyers at top European grocers or 3PLs * Salesforce or similar CRM discipline * Exposure to pre-sales, solution design or estimating teams * Experience building a sales playbook from scratch   Why this is not a “corporate sales director” job * You won’t step into a fully built organisation with fixed playbooks and polished processes. * You’ll join a lean team, work close to the founders and leadership, and help define how Veloq sells, grows and wins. That means ambiguity, speed, pressure — and a huge amount of ownership. * If that excites you more than it scares you, we should talk.