
JetBrains · Warsaw
ABOUT JETBRAINS At JetBrains, code is our passion. JetBrains is a global software company specializing in the creation of intelligent, productivity-enhancing ...
At JetBrains, code is our passion. JetBrains is a global software company specializing in the creation of intelligent,
productivity-enhancing tools for software developers and teams. Ever since we started, back in 2000, we have been striving to make
the strongest, most effective developer tools on earth. Over 15.9 million developers already use our products, and 90 Fortune
Global Top 100 companies are JetBrains customers.
About the role
As a Key Accounts Manager for Enterprise clients, you will serve as the strategic partner and trusted advisor to our largest
enterprise accounts. Your primary responsibility is to nurture and grow relationships with key stakeholders and users within these
organizations, ensuring they realize maximum value from our solutions. You’ll act as a single point of contact, advocate on their
behalf within the company, and work cross-functionally to align our resources and support the customer’s ongoing success. Your
focus will be on customer satisfaction, retention, and growth, ensuring a smooth and mutually beneficial partnership.
Key Responsibilities
build trust and align on mutual goals. Understand their objectives and serve as their strategic advisor.
plans to align with these objectives, focusing on product adoption, utilization, and expansion.
satisfaction or retention. Collaborate with internal teams to resolve escalations promptly.
proposition of our product suite. Partner with sales teams to capitalize on expansion opportunities.
and development teams. Strive to address their evolving needs and improve overall satisfaction.
CRM system to provide insight into the customer’s growth trajectory.
initiatives for your accounts.
Requirements
industry, with a focus on enterprise accounts. Previous experience managing relationships with complex, large-scale customers
is essential.
long-lasting customer relationships.
renewal strategies, and expansion roadmaps.
customer’s needs within the organization.
technical information to a range of customer stakeholders.
journey.
cross-functionally and advocate for the customer’s needs.
This role is ideal for a customer-centric, strategic thinker who thrives on building meaningful relationships, delivering value,
and driving growth in complex enterprise accounts. Join us to help shape the future of customer success and ensure our clients
achieve their desired outcomes with our solutions.
Why join JetBrains?
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that
welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the Recruitment Privacy Policy.
Purpose of Position Are you passionate about sales and eager to make a significant impact in the Mid-Market sector? Join our dynamic and motivated team as a key player in our Mid-Market sales strategy for the EE region. You will take charge of managing and developing your own sales and revenue pipeline, focusing on securing high-revenue merchants for our network. If you are ready to work with advanced clients and advance your career, this is an excellent opportunity for you. Reporting to the Mid-Market Sales Team Leader, you will be expected to achieve sales targets and contribute to the team's objectives through your results-driven and client centric approach, while continuously developing your sales skills. This role offers the opportunity to sign clients globally, while providing a platform for personal and sales development. Key Tasks * Drive Sales Success: Focus on achieving ambitious sales targets through the effective use of your sales skills and various sales methods. Engage in daily sales activities, including prospecting, lead qualification, and deal closure, to expand our customer base across the DACH region. * Full Sales Cycle Ownership: Take charge of the entire sales process, from prospecting and qualifying leads to responding to RFIs and RFPs, presenting compelling proposals, negotiating terms, and closing deals, all while ensuring compliance with company standards and legal requirements. * Event Engagement: Represent the company at industry events, conferences, and trade shows to network with potential clients and generate new business opportunities. Utilize your sales skills to engage with prospects, present our solutions, and secure new partnerships. * Sales Pipeline Management: Keep your sales pipeline in Salesforce up-to-date and accurate, consistently reflecting opportunities and contracts pending closure. Monitor and manage these opportunities to ensure a steady flow of business. * Collaborative Integration: Work closely with Finance, Integrations, and Account Development teams to ensure a seamless transition for new clients, from contract signing to full integration and launch. * Market Intelligence: Conduct thorough research on target brands, including their current affiliate activities, key contacts, and industry positioning, to tailor your approach and maximize success. * Achieve Performance Excellence: Consistently meet and exceed performance KPIs and sales targets through proactive engagement, strategic planning, and effective execution of sales activities. Skills & Experience * Over 3 years of experience in commercial roles, focusing on new business development in SaaS sales, digital marketing, affiliate marketing, B2B marketplaces or related industries. * Proven track record of achieving and exceeding sales targets, with a strong ability to identify and capitalize on business opportunities. * Excellent communication and relationship-building skills, dedicated to finding out what the client needs to offer them the right Awin product and service. * Strong communication skills, with native proficiency in polish, business fluency in English, enabling effective interaction with clients and stakeholders at various levels of seniority. * Self-driven and commercially savvy, capable of independently managing projects in a fast-paced international environment. * A solid foundation in sales skills is required, with prior experience in the industry being essential. * Key skills include active listening, cross-functional engagement, negotiating, proactivity, client orientation, and various sales and communication methods, including consultative selling to accurately identify and meet client needs. * Fluent Polish and English skills (written and spoken) are required for this role, German is a plus. Our Offer * Flexi-Week: We prioritise your mental health and wellbeing by offering a flexible four-day Flexi-Week (a lighter or completely disconnected day) at full pay, with no reduction to your annual holiday allowance. * Hybrid Working: We offer an international culture and flexibility through our hybrid working model. * Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace when working from home. * Health and Wellbeing: With our support and access to various initiatives and sports offers, you can focus on your mental and physical wellbeing. * Development: We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that support your professional and personal growth, with trainings conveniently packaged to help your overall development. * Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer recognition programme. We are hiring in multiple countries for this role. Additional benefits, including health and wellbeing offerings, will be discussed during the initial interview. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. #LI-AM1
Company Mission Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work. The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. We’re changing the world of payments, and we’re looking for an exceptional team to help us. About the Role We've just hit a major milestone: $100M ARR in revenue, and we're celebrating by opening our newest office in Warsaw. This is a rare opportunity to build the region from scratch! As our Founding Mid-Market Account Executive for the Polish market, you won't just be closing deals, you'll be shaping how Payhawk shows up in the Polish market: defining the playbook, building relationships with the region's fastest-growing companies, and laying the foundation for the team that follows you. This is a critical role in driving our company's growth, and you will play a pivotal role in expanding our customer base and revenue. Responsibilities * Identify and prospect new business opportunities within the target market of companies above 300 employee size across various industries. * Execute multithreading, utilizing diverse channels such as cold calling, strategic email campaigns, social selling and networking. * Run effective and high quality discovery calls with prospects to identify the root cause of process challenges and quantify the impact. * Qualify leads and conduct thorough research to understand prospects' business needs, challenges, and pain points. * Conduct effective sales presentations and product demonstrations with senior executives to showcase the Payhawk value proposition. * Develop and maintain strong relationships with key decision-makers, influencers, and stakeholders within target organizations. * Proactively manage the entire sales process, from initial contact to deal closure, ensuring a smooth and efficient transition to the account management team. * Consistently exceed individual sales targets and performance metrics. * Maintain accurate and up-to-date records of all sales activities, customer interactions, and opportunities using our CRM system, Salesforce. Requirements * At least 3+ years of experience at a B2B SaaS company in a net-new business sales role * Experience selling to businesses with more than 300 FTEs * Track-record of cold outbound pipeline generation to ensure consistent forecasting and sales volume * Track record of previously closing multiple 6 figure ARR SaaS deals * Demonstrated excellence as a top performer in a sales environment * Experience of expanding and upselling a portfolio of defined accounts (20% of your time) * Strong problem-solving and analytical skills with the ability to identify customer needs and tailor solutions accordingly * Excellent communication/presentation skills with a highly organised approach to work * Excited to work in an AI-first environment, actively using AI tools to move faster, cut repetitive work and have more impact * Polish native and English on the fluent level Why should you join us? * Structured onboarding, sales coaching, and powerful enablement tools to help you succeed * Competitive compensation package with uncapped commission * Global FinTech (Series B) with $236M in funding * First Bulgarian unicorn with +400 employees globally * 4 days in the office per week to collaborate, learn and win together as a team * 30 days of paid time off + 12 work-from-anywhere days * Health and fitness membership * Two company on-sites per year * Opportunity to use the Payhawk product, with a monthly commuting allowance Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Poland. Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Purpose of Position As an Onboarding Assistant, you will play a key role in delivering a smooth, efficient, and high-quality onboarding experience for our Platform Services clients — from initial lead qualification through to programme activation. You will ensure that qualified leads are thoroughly assessed, incoming applications are processed accurately, and new clients are seamlessly guided through the onboarding journey. Your focus will be on setting up clients for long-term success on the platform, while closely supporting the Onboarding Team Leader and collaborating with cross-functional teams such as Technical Integration, Support, CRM, and IntOps. In this role, you will apply strong commercial awareness to identify opportunities where a client may benefit from platform or service upgrades, as well as recognising when technical or consultancy add-ons may add value to the client’s programme. This is an exciting opportunity to join a fast-paced, dynamic team at the forefront of client growth and onboarding success. Key Tasks * Conduct initial screening to ensure leads meet Awin’s standards. * Process all lead/application management activities in Salesforce and ensure proper tracking of lead/application status outcomes. * Collaborate with Sales and CRM teams to ensure smooth handover of qualified leads and prompt resolution of any open application items. * Follow established onboarding workflows, processes, and documentation in Salesforce and other internal systems. * Monitor Technically Signed off clients and ensuring they understand what is missing from their profile to get them live asap. * Maintain regular communication with clients throughout the onboarding phase to answer questions and provide guidance through the Salesforce Console. * Escalate issues or delays proactively to the Onboarding Team Leader to ensure resolution and avoid service disruptions. * Participate in team meetings, training sessions, and knowledge sharing to stay updated on new system updates, and best practices. * Contribute ideas to improve onboarding efficiency, client satisfaction, and team performance. * Support the Onboarding Team Leader with special projects, reporting, and ad hoc tasks as needed. * Assist with management of programme upsells such as consultancy Add-Ons and Launch Package. Skills & Expertise * Strong communication skills in English and German (written and spoken). * Experience in customer support, account management, onboarding, or client services, preferably in SaaS, affiliate marketing, or platform-based businesses. * Organized, detail-oriented, and able to manage multiple onboarding tasks simultaneously. * Committed to growing the new business as quickly as possible, providing friendly and efficient support for the advertisers. * Strong problem-solving skills with a proactive, solutions-oriented mindset. * Team player who enjoys working collaboratively in a fast-paced, evolving environment. * Experience with Salesforce or other CRM systems is a plus. Our Offer * Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance. * Flexi-Office: We offer an international culture and flexibility through our hybrid working model, designed to foster collaboration, trust, and autonomy. * Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace at home. * Private Medical Care: Quick access to doctors, specialists, and healthcare support when you need it. * Flexible Incentive Scheme (Cafeteria): Choose from a range of benefits supporting your wellbeing, lifestyle, and interests, including sports, culture, and travel. In addition, you’ll benefit from our global offering, including health and wellbeing initiatives, learning and development via Awin Academy, and peer-to-peer recognition programmes. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. #LI-MM1