
Fresha · Zagreb
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care ind...
The AI-powered OS for beauty,
wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role Overview
Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business.
Reporting directly to the General Manager of Europe, and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role Overview Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to come and join our global business. Reporting directly to the General Manager of Europe, and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world. Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. WHAT YOU’LL BE DOING As Sales Development Manager, you will be responsible for developing and executing the local sales strategy for our ads and promotions business. You’ll build strong partnerships with merchants, negotiate impactful deals, and ensure sustainable revenue growth. This role combines commercial strategy, leadership, and hands-on sales execution in a dynamic and fast-paced environment. DAY-TO-DAY IN THIS ROLE YOU’LL: * Develop and implement a sales strategy to drive revenue growth for our merchant ads business * Design and improve sales processes and procedures to increase efficiency and effectiveness * Build and manage strong relationships with restaurants, retailers, and brands * Negotiate and close advertising investment deals focused on revenue growth, product adoption, and customer engagement * Be directly accountable for achieving ads and promotions revenue targets * Motivate and guide the local account management team to exceed revenue and customer retention goals * Collaborate with central ads, marketing, and commercial teams to align on objectives and execution * Analyze sales performance metrics and regularly report on ROI and key trends to leadership OUR HUMBLE EXPECTATIONS * Proven experience in sales or business development and a Bachelor’s degree or equivalent experience, with results in ads and promotions. * Bachelor’s degree in Business, Marketing, Engineering, Economics, or a related field * Fluent in Croatian and English * Strong communication skills with the ability to present to senior executives and clients * Strong analytical skills with the ability to leverage data for decision-making * Excellent negotiation skills with a focus on creating win-win solutions * Proven ability to work collaboratively with cross-functional teams in a fast-paced environment * Build trusted relationships with merchants and cross-functional partners, influencing decisions with sharp commercial judgment * Strong attention to detail and ability to manage multiple projects simultaneously WHAT WE OFFER Join one of the frontier teams shaping the next chapter of an established and fast-moving delivery industry. This is a rare opportunity to combine the stability of a proven business with the energy and ambition of a team still scaling rapidly. You'll find significant room to grow — both as an individual contributor and as a future leader. We invest in our people, and the trajectory from here is yours to shape. You'll also have the chance to build broad, future-proof expertise across analytics, AI, sales, and people management. Few roles offer this breadth of exposure alongside the depth needed to truly master a craft. WHY YOU’LL LOVE IT * 🚀Global and growing fast: Be part of a fast-moving scaleup * 🤩Ride of a lifetime: Accelerate your career and build your sales skills * 💪Instant impact: Take ownership and make a difference * 💙Big hearts and small egos: Surround yourself with smart, friendly people NEXT STEPS If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙 OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are looking for a motivated and experienced Ads and Promo Development Manager to drive growth and revenue across our merchant network. This is a strategic role where you will be responsible for developing and implementing local growth strategies and building strong relationships with key industry players. As an Ads and Promo Development Manager, you will act as a strategic partner and growth driver for our merchants - developing tailored advertising and promotion strategies that align with their and our business goals. You will work closely with cross-functional teams, analyze performance, and identify new opportunities to strengthen our presence and drive growth for our merchants. This role calls for a hands-on mentality and a sales mindset, as we continue to build and shape many of our initiatives from the ground up. RESPONSIBILITIES * Develop, scale and execute the local Ads & Promos strategy across restaurant and retail partners, including budget ownership and prioritization * Identify growth opportunities and translate them into actionable commercial plans with GOV impact * Lead and support strategic B2B conversations, business reviews, and negotiations as the Ads & Promos expert * Coach and motivate a team of high performing account managers in executing high-impact Ad and promo campaigns, ensuring budget discipline, strong performance and Merchant growth * Collaborate with cross-functional teams, including product, marketing, and sales to ensure business objectives are met * Connect global and local initiatives and adapt the strategy together with Marketing for our local market * Set up, manage, and optimize ads and promo campaigns; monitor KPIs and performance using Looker * Translate data into clear actions and recommendations for local and global stakeholders OUR HUMBLE EXPECTATIONS * Fluency in Croatian and English * 2+ years of account management, sales or marketing experience in a high-growth, data-driven B2B environment * Proven track record of exceeding revenue targets and managing complex negotiations * Strong communication and presentation skills, with the ability to influence * Analytical mindset with the ability to extract meaningful insights, and implement data-driven campaign optimizations, as well as using AI in your daily work * Proficient in CRM tools (e.g., Salesforce) and sales reporting (Looker) * Strong project management and strategic thinking skills, including budget ownership and forecasting BONUS POINTS * Experience in retail media / advertising (Performance and / or Paid Media Marketing) * Prior enterprise client work WHAT WE OFFER * 🌍 Independent work in a dynamic, international team * 💙 Employee Assistance Programme - therapy and wellbeing * % Discount on your Wolt orders * 🏋️ My Clubs partnership with discounted rates for your monthly sports program * 💻 Modern work equipment * 🏡 Hybrid working (2 home office days per week) * 🙌🏼 Team building, sport and company events multiple times a year NEXT STEPS If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page, and submit your application in English! OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.