Sida 1 av 1
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Professional Services Sales team works with our most strategic users to help them accelerate growth and deepen their adoption of Stripe. This role leads strategic pre-sales conversations that shape the payments and financial infrastructure of leading enterprises—driving revenue growth through our professional services offerings. WHAT YOU'LL DO As a Services Account Executive, you will sell large Professional Services engagements to strategic clients and help drive Stripe's growth by building lasting relationships with prospective users. RESPONSIBILITIES * Own the end-to-end Professional Services sales cycle for enterprise accounts. * Partner with Account Executives on named account lists to develop plans that win and expand Professional Services business. * Drive forecasting accuracy and manage bookings to support the success of the Professional Services business. * Craft tailored proposals that connect Stripe's services and partner offerings to clients' desired business outcomes. * Advise senior leaders at customer organizations on building the business case for digital transformation. * Lead pre-sales workshops focused on strategy, discovery, and assessment. * Structure Professional Services deals and own contract and Statement of Work negotiations. * Engage with Stripe's Product and Engineering teams to influence product direction for large clients. * Collaborate with GTM partners to integrate complementary strategies and drive shared growth objectives. * Equip delivery teams with user insights to ensure delivery aligns with agreed business outcomes. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of professional services sales experience at a technology company or consulting firm, with a track record of top performance. * Proven experience in pre-sales, selling sizable service engagements, and developing contracts and Statements of Work. * Demonstrated ability to lead large, transformational engagements involving disruptive technologies. * Ability to thrive in high-stakes environments with our largest customers, meeting objectives while managing competing priorities. * Strong capacity to understand complex business requirements and develop tailored solutions. * Ability to navigate ambiguity and turn it into strategic insights and opportunities. PREFERRED QUALIFICATIONS * Familiarity with sales cycles for SaaS products or technology platforms serving strategic enterprise customers. * Deep understanding of the buyer journey and proven ability to lead complex, multi-party sales in a consultative manner. * Experience working with upper middle market and enterprise companies. * Track record of driving cross-functional alignment across engineering, sales, support, product, marketing, and senior leadership to achieve growth targets. * Experience building and scaling GTM disciplines, including strategy development, process design, and operating models. * Background in a growth-stage internet or software company and/or the payments industry. * Familiarity with APIs and their role in digital solutions.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Stripe’s Professional Services team works with our most strategic users, delivering excellence and enabling our users to succeed with Stripe. The new Forward Deployed Engineering team takes the evolution of our consulting services behind the keyboard by directly building and delivering software for our users. As a brand new offering from Stripe, we work directly with Stripe's users to build scalable Stripe integrations and standalone applications. WHAT YOU’LL DO In this role, you will work closely with Stripe’s Product & Engineering team to help shape the features that extend beyond what’s possible out of the box with Stripe integrations. You may be building standalone applications that are deployed in user environments, developing priority features within Stripe's ecosystem, or augmenting existing development staff for our users to deliver faster and more resilient connections to Stripe. While maintenance is part of the work, you'll often be starting new and exciting projects. Since this is a new team at Stripe, you'll succeed if you get excited about driving direction and taking ownership of your work. RESPONSIBILITIES * Design and architect robust technical solutions, ensuring they are secure, scalable, and aligned with customer needs * Design, build, and deploy production applications that combine user business logic, Stripe best practices, and user-facing interfaces * Collaborate directly with internal and external stakeholders, bridging the gap between technical teams and executives * Drive the direction of the new Forward Deployed Engineering arm at Stripe and contribute to technical projects * Engage directly with users to deeply understand challenges, requirements, and co-develop solutions, * Contribute tooling, frameworks, and best practices that scale impact across accounts WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of professional, hands-on full-stack development experience with languages such as JavaScript, TypeScript, React, Ruby, Go, or Java * Experience with backend infrastructure and building systems that scale * Demonstrated ability to design, build, and deploy production applications * Excellence at rapid prototyping while maintaining appropriate quality standards * Familiarity with containerized applications and object-oriented programming languages * Superb problem-solving skills and the ability to understand the product and business side of development PREFERRED QUALIFICATIONS * Experience working as a software consultant * Strong command of distributed systems, API design, and data modeling * Familiarity working with AI APIs and leveraging AI code generation tools to accelerate productivity * Proven track record of delivering technical solutions in enterprise environments that drive measurable outcomes * A passion for handling ambiguity and picking up new technologies, frameworks, and tools while working in a variety of client environments
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Professional Services team works with our most strategic users. You'll work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. You'll lead strategic conversations and develop plans that will transform the payments and financial infrastructure for leading enterprises. As we grow, we're looking to start a team in Paris, working across EMEA but helping us expand our coverage, especially in the French market. WHAT YOU'LL DO As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform. RESPONSIBILITIES * Collaborate with Sales, Solution Architecture, and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team * Plan and execute integration engineering end-to-end, from high-level architecture down to code implementation * Think on your feet and talk comfortably about technical concepts, explaining how Stripe works from both a product feature and API architecture perspective * Educate our users and the developer community about Stripe's value proposition, best practices, and new technical developments, and showcase technical thought leadership in whitepapers, conferences, and other industry events * Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams * Provide recommendations, feedback, and best practices to the product and engineering teams * Lead the establishment of a new regional office, implementing established team practices while fostering our collaborative culture, and serving as a cultural ambassador WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 2–4 years of experience in Software Engineering or Integration Engineering, with strong generalist technical skills * Technical leadership on a large user-facing project from beginning to end * Comfortable with code-level debugging and talking about technical concepts, explaining how Stripe works from both a product features and API architecture perspective * A user-first approach with empathy for our users and confidence engaging with customers * Excellent communication both in French and English PREFERRED QUALIFICATIONS * Experience being a team lead and mentor to junior team members * Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team. * Willingness to learn and teach others * Collaborative, communicative, consultative * Intellectually curious, with great problem-solving skills
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses. WHAT YOU'LL DO As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform. RESPONSIBILITIES * Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations * Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests * Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes * Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team * Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback * Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions * Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture * Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency * Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs * Develop reusable processes and shared knowledge to enable the broader Professional Services team WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of experience in a software engineering or integration engineering role * Ability to write and debug code in languages such as Go, Java, C/C++, or similar * Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool * Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms * Understanding of the payments domain and API security principles * Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective * User-first mindset with the ability to map business requirements to reliable technical solutions * Confident engaging with users and leading strategic technical discussions PREFERRED QUALIFICATIONS * Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering * Experience mentoring engineers or guiding technical teams through complex implementations * Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements * Strong technical writing skills, including the ability to document complex integration guidance and processes * Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses. WHAT YOU'LL DO As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform. RESPONSIBILITIES * Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations * Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests * Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes * Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team * Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback * Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions * Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture * Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency * Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs * Develop reusable processes and shared knowledge to enable the broader Professional Services team WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of experience in a software engineering or integration engineering role * Ability to write and debug code in languages such as Go, Java, C/C++, or similar * Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool * Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms * Understanding of the payments domain and API security principles * Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective * User-first mindset with the ability to map business requirements to reliable technical solutions * Confident engaging with users and leading strategic technical discussions PREFERRED QUALIFICATIONS * Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering * Experience mentoring engineers or guiding technical teams through complex implementations * Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements * Strong technical writing skills, including the ability to document complex integration guidance and processes * Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses. WHAT YOU'LL DO As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform. RESPONSIBILITIES * Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations * Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests * Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes * Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team * Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback * Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions * Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture * Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency * Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs * Develop reusable processes and shared knowledge to enable the broader Professional Services team WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of experience in a software engineering or integration engineering role * Ability to write and debug code in languages such as Go, Java, C/C++, or similar * Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool * Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms * Understanding of the payments domain and API security principles * Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective * User-first mindset with the ability to map business requirements to reliable technical solutions * Confident engaging with users and leading strategic technical discussions PREFERRED QUALIFICATIONS * Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering * Experience mentoring engineers or guiding technical teams through complex implementations * Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements * Strong technical writing skills, including the ability to document complex integration guidance and processes * Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses. WHAT YOU'LL DO As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform. RESPONSIBILITIES * Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations * Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests * Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes * Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team * Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback * Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions * Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture * Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency * Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs * Develop reusable processes and shared knowledge to enable the broader Professional Services team WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 4+ years of experience in a software engineering or integration engineering role * Ability to write and debug code in languages such as Go, Java, C/C++, or similar * Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool * Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms * Understanding of the payments domain and API security principles * Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective * User-first mindset with the ability to map business requirements to reliable technical solutions * Confident engaging with users and leading strategic technical discussions PREFERRED QUALIFICATIONS * Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering * Experience mentoring engineers or guiding technical teams through complex implementations * Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements * Strong technical writing skills, including the ability to document complex integration guidance and processes * Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. WHAT YOU'LL DO As an Engagement Manager at Stripe, you will drive Stripe's future growth engine by leading enterprise-level, strategic users through our integration, implementation and adoption stages that will lead them to become long-term Stripe users and advocates of our products and solutions. Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe's proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe's solutions rapidly while delivering immediate impact and measurable value. RESPONSIBILITIES * Own all facets of the relationship with the user — Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe's most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making. * Accelerate time to value — Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe's products into the user's application/technical architecture, test and change management strategies and transformation timelines. * Deliver Program / Project Management expertise & innovation — Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe's products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and its associated tools, templates and processes. * Manage scope, time, cost and quality — The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes. * Mitigate and Manage risk — Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe's Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities. * Provide Program / Project Governance — Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the user's assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan. * Close out the project — Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support. * Engage as part of a thriving internal Engagement Management Community — Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our users through high impact and complex implementations of Stripe's payment infrastructure. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 7+ years of experience working with enterprise-level strategic users on complex technology or business transformation programs with a track record of top performance or a related field * Ability to understand complex business requirements and craft tailored solutions * Ability to quickly learn and explain technical concepts to Stripe's largest users in a way which they will understand. Some may be deeply technical. Others may be more business focused, so you'll need to talk to users in a language they can understand * Proven program management skills and experience * Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working * Ability to recognize repeated user-facing issues and build scalable solutions * Superior verbal and written communication skills * Ability to operate independently in a highly ambiguous and fast-paced environment * Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the user side to drive towards an agreed outcome * Experience in working with or in complex enterprise organizational and decision making structures * An ability to work collaboratively with and influence Stripe's Product and Engineering teams to advocate for our users and continuously shape the forward roadmap of Stripe's applications * Apply structured problem-solving and stakeholder management frameworks — drawing on experience from complex, multi-workstream client engagements to drive program clarity, alignment and outcomes PREFERRED QUALIFICATIONS * This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment. * Industry certifications to ensure project success. Typical certifications include: * Certified ScrumMaster * PMP or PRINCE2 Certification * Prior experience in the payments industry * A familiarity with the integration and testing of APIs
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. WHAT YOU'LL DO As an Engagement Manager at Stripe, you will drive Stripe's future growth engine by leading enterprise-level, strategic users through our integration, implementation and adoption stages that will lead them to become long-term Stripe users and advocates of our products and solutions. Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe's proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe's solutions rapidly while delivering immediate impact and measurable value. RESPONSIBILITIES * Own all facets of the relationship with the user — Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe's most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making. * Accelerate time to value — Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe's products into the user's application/technical architecture, test and change management strategies and transformation timelines. * Deliver Program / Project Management expertise & innovation — Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe's products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and its associated tools, templates and processes. * Manage scope, time, cost and quality — The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes. * Mitigate and Manage risk — Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe's Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities. * Provide Program / Project Governance — Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the user's assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan. * Close out the project — Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support. * Engage as part of a thriving internal Engagement Management Community — Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our users through high impact and complex implementations of Stripe's payment infrastructure. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 7+ years of experience working with enterprise-level strategic users on complex technology or business transformation programs with a track record of top performance or a related field * Ability to understand complex business requirements and craft tailored solutions * Ability to quickly learn and explain technical concepts to Stripe's largest users in a way which they will understand. Some may be deeply technical. Others may be more business focused, so you'll need to talk to users in a language they can understand * Proven program management skills and experience * Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working * Ability to recognize repeated user-facing issues and build scalable solutions * Superior verbal and written communication skills * Ability to operate independently in a highly ambiguous and fast-paced environment * Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the user side to drive towards an agreed outcome * Experience in working with or in complex enterprise organizational and decision making structures * An ability to work collaboratively with and influence Stripe's Product and Engineering teams to advocate for our users and continuously shape the forward roadmap of Stripe's applications * Apply structured problem-solving and stakeholder management frameworks — drawing on experience from complex, multi-workstream client engagements to drive program clarity, alignment and outcomes PREFERRED QUALIFICATIONS * This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment. * Industry certifications to ensure project success. Typical certifications include: * Certified ScrumMaster * PMP or PRINCE2 Certification * Prior experience in the payments industry * A familiarity with the integration and testing of APIs ----------------------------------------------------------------------------------------------------------------------------------