Sökresultat för "Agentforce"

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration   The Role   We are seeking a motivated and skilled Mid-Level Salesforce Developer with 4–6 years of confirmed hands-on Salesforce platform experience to join a global Luxury Maison’s Salesforce CRM Factory. Embedded within a product squad, you will contribute to the development, maintenance, and continuous improvement of Salesforce Core CRM capabilities that power omnichannel retail operations, luxury clienteling journeys, and boutique experiences worldwide. You will work under the guidance of a Senior Tech Lead, applying strong engineering practices while growing your platform expertise in a structured, high-quality delivery environment.  * A curious problem solver who challenges the status quo  * A collaborator who values teamwork and knowledge-sharing  * Excited by the intersection of technology, creativity and data  * Experienced in Agile methodologies and consulting (a plus)  Role & Responsibilities: * Feature Development: Implement Salesforce features end-to-end — from technical design to coding, unit testing, and documentation.  Develop Apex classes, triggers, batch jobs, and Lightning Web Components (LWC) aligned to product specifications.  Build and extend declarative solutions using Flows, Validation Rules, and Permission Sets.  Implement automated unit tests with strong coverage and follow Test Driven Development (TDD) practices.  Implement the technical part of automated business and regression tests in collaboration with QA.  * Code Quality & Engineering Standards: Participate actively in code reviews — both as reviewer and reviewee — adhering to squad coding standards.  Apply software craftsmanship practices: pair programming, TDD, clean code, and documentation discipline.  Contribute to CI/CD pipeline maintenance and support automation of deployment and testing processes.  Identify and log technical debt items in the backlog; contribute to debt reduction under Tech Lead guidance.    * Run Activities (30% of Capacity): Serve as a Level 3 support contributor — analyse and resolve production bugs and incidents within agreed SLAs.  Perform corrective maintenance: investigate incidents, apply fixes, run unit tests, and deliver updated documentation.  Handle minor change requests through the full cycle: analysis → specification → development → UAT support → delivery.  Execute validated data retrieval requests from Salesforce environments following approved protocols.  Update and maintain knowledge base articles and support documentation.    * Build Activities (70% of Capacity): Deliver project features (code + tests + docs) aligned to technical specifications and quality benchmarks.  Participate in sprint planning, effort estimations, backlog refinement, and PI Planning ceremonies.  Draft clear technical documentation for features developed, keeping the knowledge base current.  Collaborate with Tech Lead, Product Owner, System Architect, and QA to ensure high-quality, on-time delivery.    * Agile & Collaboration: Actively participate in SAFe ceremonies: Daily Scrum, Sprint Reviews, Sprint Retrospectives, and PI Planning.  Work closely with nearshore/offshore teammates and Paris-based product squads with required business hours overlap (08:30–18:30 CET).  Log development tasks and time in JIRA; record incidents and service requests in ServiceNow.  Share ideas for process improvement, automation, and quality enhancement with the team.    Required Skills & Qualifications: * Salesforce Technical Expertise: 4–6 years of confirmed, hands-on Salesforce platform development experience.  Solid proficiency in Apex (triggers, classes, asynchronous Apex) and Lightning Web Components (LWC).  Working knowledge of Salesforce declarative tools: Flows, Process Builder, Validation Rules, and Permission Sets.  SOQL/SOSL query writing with awareness of governor limits and best practices.  Experience with Salesforce DX (SFDX), VS Code Salesforce Extensions, and Git-based version control workflows.  Familiarity with CI/CD concepts and Salesforce deployment tooling (Copado, Gearset, or equivalent).  Unit testing discipline — consistent test coverage with meaningful assertions, not just coverage figures.  Basic understanding of Salesforce integration patterns: REST/SOAP APIs and Platform Events.    * Engineering Practices: Comfortable participating in code reviews and applying feedback constructively.  Hands-on experience with pair programming and collaborative development practices.  Ability to write and maintain technical documentation: solution notes, runbooks, and knowledge base articles.  Agile / SAFe working experience: Sprint ceremonies, backlog management, and effort estimation.    * Tools & Platforms: Incident & Demand Management: ServiceNow.  Project & Feature Management: JIRA.  Documentation & Knowledge Management: Confluence.  Development: Salesforce DX, VS Code, Git.  Agile Framework: SAFe (Scaled Agile Framework).    * Soft Skills: Excellent English communication skills — written and spoken (mandatory).  Collaborative team player with a continuous learning mindset.  Detail-oriented with a strong sense of ownership and accountability for delivered work.  Ability to work effectively in a nearshore/offshore factory model alongside Europe-based product teams.   Preferred Qualifications (Nice to Have):  * Salesforce Platform Developer II certification. * Experience with Salesforce Service Cloud or Field Service Lightning. * Exposure to Salesforce Marketing Cloud (AMPscript, Journey Builder). * Familiarity with Salesforce MuleSoft or middleware/integration platforms. * Experience working in Luxury, Retail, or Fashion industry CRM environments. * Awareness of Salesforce AI features: Einstein, Agentforce, or Copilot capabilities. * French language proficiency (Nice to Have — product teams based in France). Mandatory Certifications:  * Salesforce Platform Developer I — mandatory for all profiles. * JavaScript Developer I — mandatory for all profiles. * Platform App Builder — mandatory for all profiles. If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.    THE BENEFITS   This is a fulltime position based in Bengaluru. Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration    The Role   We are seeking a highly skilled Senior Salesforce Developer / Tech Lead with 6–8 years of confirmed Salesforce platform experience to join a global Luxury Maison’s Salesforce CRM Factory. Operating at the heart of an enterprise-grade product team, you will be the technical conscience of your squad — owning code quality, driving architecture decisions, and delivering robust CRM solutions that power boutique retail operations, omnichannel clienteling, and luxury client experiences across 5 continents. If you believe that great software and haute couture share the same DNA — precision, craft, and zero tolerance for defects — this role is for you.  * A curious problem solver who challenges the status quo  * A collaborator who values teamwork and knowledge-sharing  * Excited by the intersection of technology, creativity and data  * Experienced in Agile methodologies and consulting (a plus)  Role & Responsibilities Technical Leadership & Architecture: * Own end-to-end technical implementation of features — from design to deployment to documentation. * Define and drive incremental architecture strategies aligned with the Maison’s IS model and System Architect guidance. * Identify architectural constraints ahead of sprints during macro-grooming and PI Planning sessions. * Exercise veto authority on fast-fixes that risk destabilising the Salesforce platform — quality is non-negotiable. * Coordinate with System Architects and Enterprise Architects on cross-team technical decisions. Development & Code Quality: * Implement clean, well-tested Apex, Lightning Web Components (LWC), and platform-native code with full automated unit test coverage (TDD standard). * Implement the technical part of automated business and regression tests. * Lead structured code reviews and pair programming sessions; enforce software craftsmanship standards across the squad. * Set up and maintain CI/CD pipelines; automate testing, deployment, and delivery processes. * Manage and reduce technical debt; maintain backlog items for long-term platform stability.   Run Activities (30% of Capacity):  * Act as Level 3 expert in the incident management chain — diagnose, fix, and document production bugs under SLA. * Handle corrective maintenance: analyse incidents, apply fixes, perform unit tests, and deliver updated documentation. * Drive minor change requests from analysis → specification → development → UAT support → delivery.  * Execute validated data retrieval requests from Salesforce production environments. * Contribute to knowledge base maintenance and continuous improvement of support procedures. Build Activities (70% of Capacity): * Deliver complete project solutions (code + tests + documentation) aligned to specifications and quality standards. * Participate actively in roadmap elaboration, effort estimation, and sprint planning. * Mentor junior and intermediate developers; bring the team toward technical excellence and autonomy. * Draft and maintain high-quality technical documentation, architecture decision records, and solution design docs. * Collaborate with the broader Salesforce developer community within the organisation to enforce code and delivery standards. Agile & Collaboration:  * Attend and actively contribute to SAFe ceremonies: Daily Scrum, Sprint Reviews, Retrospectives, and PI Planning. * Collaborate closely with Paris-based product teams with near-real-time business hours overlap (08:30–18:30 CET). * Raise and track technical debt in JIRA; log incidents and demands in ServiceNow. * Proactively identify automation and AI-augmentation opportunities and surface them to the Factory Manager.   Required Skills & Qualifications Salesforce Technical Expertise:  * 6–8 years of confirmed hands-on Salesforce platform development experience. * Deep expertise in Apex (triggers, batch jobs, async patterns) and Lightning Web Components (LWC). * Proficient with Salesforce declarative tools: Flows, Process Builder, Validation Rules, and Permission Sets. * SOQL/SOSL query optimisation and governor limits mastery. * Salesforce DX (SFDX), VS Code Salesforce Extensions, and Git-based development workflows. * CI/CD tooling for Salesforce: Copado, Gearset, or equivalent deployment pipeline tools. * Strong Test Driven Development (TDD) discipline with high unit test coverage standards. * Integration patterns: REST/SOAP APIs, Platform Events, and Change Data Capture. Engineering Practices:  * Code review leadership — ability to set and enforce coding standards across a multi-developer squad. * Pair programming culture — comfortable both leading and participating. * Technical documentation: architecture decision records, solution design docs, and operational runbooks. * Agile / SAFe methodology: PI Planning, Sprint cadences, and Backlog management experience. Tools & Platforms:  * Incident & Demand Management: ServiceNow. * Project & Feature Management: JIRA. * Documentation & Knowledge Management: Confluence. * Development: Salesforce DX, VS Code, Git. * Agile Framework: SAFe (Scaled Agile Framework). Soft Skills: Excellent English communication skills — written and spoken (mandatory).  Strong ownership mindset with ability to lead by example and mentor peers.  Detail-oriented with zero-defect delivery attitude and proactive problem-solving approach.  Ability to work collaboratively with nearshore/offshore teams and Paris-based product squads.  Mandatory Certifications:  * Salesforce Platform Developer I — All profiles. * Salesforce Platform Developer II — All profiles (mandatory for Tech Lead). * JavaScript Developer I — All profiles. * Platform App Builder — All profiles. * Development Lifecycle & Deployment Architect — Tech Lead (mandatory).   Preferred Qualifications (Nice to Have):  * Experience with Salesforce Service Cloud or Field Service Lightning. * Exposure to Salesforce Marketing Cloud (AMPscript, Journey Builder, Data Extensions). * Knowledge of Salesforce MuleSoft or other middleware/integration platforms. * Experience working in Luxury, Retail, or Fashion industry CRM environments. * Understanding of Salesforce AI capabilities: Einstein, Agentforce, or Copilot features. * Integration Architect certification — Tech Lead. * Sharing & Visibility Architect certification — Tech Lead. * Identity & Access Management certification — Tech Lead. * French language proficiency (Nice to Have — product teams based in France). If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.    THE BENEFITS   This is a fulltime position based in Bengaluru. Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebratea a variety of perspectives and experiences. We are not looking for someone who checks every single box—we’re looking for lifelong learners and people who can make us better with their unique experiences. ABOUT THE ROLE The Technology Data and Intelligence (TDI) team at Okta is dedicated to boosting internal efficiency through the implementation of secure, scalable, and innovative systems. We are seeking an independent Senior Software Engineer to join our formed Sales and Partners Technology Team.  In this role, you will be the technical anchor for our partner ecosystem technology. You will balance core software engineering excellence (API design, code quality, security) with deep specialization in our Partner Relationship Management (PRM) platform, IMPartner. Your primary focus will be on maintaining, enhancing, and expanding the capabilities of the IMPartner platform and ensuring its seamless, secure integration with Salesforce.    Requirements:  * Solution Design and Architecture: Architect and design secure, scalable solutions by translating complex business requirements into technical specifications and solution designs that leverage the IMPartner platform's capabilities and its necessary integration points with Salesforce. Deep focus on the Partners and PRM domain.Collaborate with technical teams to design and implement integrations between Salesforce, Okta’s Partner portals, partner portal tenant, and other cross-functional downstream systems to ensure a seamless data flow (ex. for partner account and contact, accreditation and certification, partner badges, program benefit administration, deal registration and partner program performance and pipeline visibility, etc.). * Technical Implementation: Lead the translation of user stories into robust, scalable technical designs. Responsible for the end-to-end execution of features, ensuring alignment with organizational standards. * Quality Assurance and Testing: Ensure 100% unit test coverage for all new logic. Build and maintain an automated test regression suite to minimize manual overhead and proactively identify regressions. * Code and Peer Mentorship: Conduct thorough Pull Request (PR) reviews, providing constructive feedback to junior and mid-level developers to maintain code quality and consistency. * Deployment and Release Support: Manage the deployment cycle, including documenting all changes, securing necessary Jira approvals, resolving environment-specific test issues, and performing final validation in Production. * Global Collaboration & Ownership: Demonstrated strong ownership and the ability to communicate effectively and collaborate seamlessly with cross-functional, global teams and stakeholders. Required Qualifications * Extensive knowledge of PRM platforms with (proven experience in IMPartner is a big plus) * Salesforce Development Expertise (5+ years): Proven proficiency in Salesforce development, including Apex, Process/Flow Automations, and Lightning Web Components (LWC). * Software Development Acumen (1-2 years): background in general software engineering principles, with experience in either Java, Python, or JavaScript. * Domain Specific Knowledge: In-depth knowledge and practical experience within the Sales and Partners ecosystem, specifically around partner lifecycle management, deal registration, and incentive programs. * Advanced AI Agent Frameworks & Data Processing: Expertise in modern AI agent or agentforce frameworks, orchestration techniques, Retrieval-Augmented Generation (RAG) pipelines, and advanced vector search methodologies. * CI/CD Pipeline Proficiency: Hands-on experience with continuous integration and continuous deployment (CI/CD) pipelines  * Secure Salesforce Solution Development: Deep understanding and practical application of Salesforce security features, adherence to data privacy regulations, and implementation of best practices for secure solution development. * Communication, & Problem-Solving: Possesses excellent communication and robust problem-solving abilities. Capable of independently driving technical direction, mentoring team members, fostering collaboration, and effectively managing all project aspects. Preferred Qualifications (Extra Credit) * Official IMPartner trainings are a plus  * Salesforce certifications, such as Platform Developer I/II, Application Architect, or Technical Architect. * Previous work in a high-growth, SaaS, fast-paced technology company. WHY JOIN THE TDI SALES AND PARTNER TECHNOLOGY? You won't just be "maintaining a tool." You will be building the technical engine that drives Okta’s global partner strategy. You will work in a "standard" engineering environment (Jira, GitHub, Code Reviews) but with the unique challenge of orchestrating a world-class Partner Experience platform working directly with the Global Partner Program and Experience team. #LI-Remote P25184_3451424   Below is the annual salary range for candidates located in Poland. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/pol. The annual base salary range for this position for candidates located in Poland is between: 225 000 zł—330 000 zł PLN The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

BTR Personnel services AB

ROLE OVERVIEW The role holder will act as the lead technical authority for Agentforce delivery on the engagement, responsible for the design, configuration, and quality of the AI agent solutions delivered to support the client's operations. KEY RESPONSIBILITIES - Act as specialist and principal technical authority for Agentforce implementation and configuration on the client's engagement. - Design, build, and configure Agentforce agents, flows, and associated system automation to support customer service, billing, and order-management use cases. - Lead requirements-gathering sessions with client stakeholders across customer service, network operations, and billing functions, translating business needs into agent architecture and solution design. - Integrate Agentforce solutions with the client's existing CRM’s, billing, and order-management systems as required. - Own day-to-day technical decision-making for the Agentforce workstream, escalating only material risks or scope changes. - Ensure agent design and data handling comply with applicable Swedish and EU data protection requirements relevant to customer data. - Guide and support any additional colleagues or client-side resources working on the Agentforce workstream. - Maintain delivery quality, technical documentation, and handover standards throughout the engagement. - Provide regular status reporting to the client and to the assigning organisation. 4. SCOPE OF AUTHORITY As specialist, the role holder holds final technical authority over Agentforce design and configuration decisions within this engagement, subject to the client's governance and change-control processes. Any decision materially affecting engagement scope, cost, or timeline should be escalated to the client engagement lead before implementation.

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams.  The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem. What You’ll Be Doing: * Salesforce Development & Architecture * Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs * Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance * Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting * Integrate Salesforce with internal and external systems using APIs and various integration patterns * Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy * Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation * Support incident management and processes directly within Salesforce through custom development and troubleshooting * Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions * Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues * Apply declarative change solutions to project delivery work * Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes * Maintain Trustpilot system auditing evidence and documentation * Provide mentoring & coaching to more junior Administrators for skills development * Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning Who You Are: Technical Skills * Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued * 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions * Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components) * Experience with Agentforce is a strong plus * Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus * Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events * Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns. * Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications * Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines Collaboration * Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members. Adaptability * A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem. * Ability to adapt to changing project requirements and priorities in a dynamic development environment. Process Orientation * Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency. * Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively. Who We Are: We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations.  Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects. What’s In It For You: * A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * 25 days holiday per year, increasing to 28 days after 2 years of employment  * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Pension and life insurance * Health cash plan, online GP, 24/7, Employee Assistance Plan * Full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave * Season ticket loan and a cycle-to-work scheme * Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for - or work remotely if you prefer  * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials * Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more * Independent financial advice and free standard professional mortgage broker advice * Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still Not Sure? We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Trustpilot

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams.  The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem. What You’ll Be Doing: * Salesforce Development & Architecture * Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs * Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance * Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting * Integrate Salesforce with internal and external systems using APIs and various integration patterns * Collaborate closely with the organization-wide Salesforce team, participating in code reviews and ensuring solutions align with the broader Salesforce ecosystem strategy * Design and implement Salesforce best practices, focusing on scalable architecture, data integrity, security, and performance optimisation * Support incident management and processes directly within Salesforce through custom development and troubleshooting * Collaborate with stakeholders to gather complex requirements, translate them into technical specifications, and deliver high-quality, scalable Salesforce solutions * Own and managed the CI/CD processes used within the Salesforce team ensuring best practices and optimising ways of working to support a high velocity of work including but not limited to providing training to colleagues * Apply declarative change solutions to project delivery work * Develop and maintain comprehensive technical documentation for Salesforce customizations, integrations, and deployment processes * Maintain Trustpilot system auditing evidence and documentation * Provide mentoring & coaching to more junior Administrators for skills development * Create a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning Who You Are: Technical Skills * Minimum: Advanced Administrator or Platform Developer I certifications - Platform Developer II is highly valued * 7+ years of hands-on experience as a Salesforce Developer, specifically with Salesforce Sales Cloud (although experience of other clouds is also desirable), demonstrating a proven track record of designing, developing and deploying complex programmatic solutions * Extensive experience with Salesforce Lightning Experience development (Aura Components and Lightning Web Components) * Experience with Agentforce is a strong plus * Experience in highly distributed systems with other Salesforce certifications (e.g., Application Architect, System Architect, Integration Architecture Designer) is a strong plus * Demonstrated expert proficiency in Salesforce programmatic functionalities, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform events * Strong understanding and experience with Salesforce APIs (REST, SOAP, Bulk) and integration patterns. * Deep understanding of Salesforce security models (profiles, permission sets, sharing rules, roles) and their programmatic implications * Deep proficiency in using developer tools like VS Code, Salesforce CLI, Git for version control, and CI/CD pipelines Collaboration * Strong interpersonal and communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, conduct technical discussions, and mentor team members. Adaptability * A proactive and flexible mindset, ready to embrace new challenges and technologies in the Salesforce ecosystem. * Ability to adapt to changing project requirements and priorities in a dynamic development environment. Process Orientation * Demonstrated ability to design and implement robust, scalable, and maintainable Salesforce solutions that drive operational efficiency. * Strong analytical and problem-solving skills, with a proactive approach to identifying, troubleshooting, and resolving complex technical issues effectively. Who We Are: We are the GTM Technology team and are fully responsible for our Salesforce and GTM systems, delivering projects from large strategic change to smaller change requests and servicing our commercial, ops, marketing and service organisations.  Our team is predominantly based in London, with some colleagues in Copenhagen and New York. We are looking for a fun, outgoing person with an equal drive to perform. No problem is too big or too small in our team. We like to roll up our sleeves collectively and work together on projects. What’s In It For You: * A range of flexible working options to dedicate time to what A range of flexible working options to dedicate time to what matters to you * Competitive compensation package + bonus * 25 days holiday per year, increasing to 28 days after 2 years of employment * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * matters to you * Competitive compensation package + bonus * 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)  * Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community * Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist * Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health * Paid parental leave * Central office with  a laid-back vibe and constant buzz of different languages being spoken everywhere you go It’s complete with a coffee bar, canteen, and table tennis and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price * Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials * Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms  * Employee discounts to restaurants and shops Still Not Sure? We want to be a part of creating a more diverse, equitable and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you! We are expanding across our Salesforce team from Administrators & Developers, to Technical Lead, it's a really exciting time to join! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.  We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.  Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.    We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration    THE ROLE   We are looking for a Salesforce Consultant for a freelance engagement on a client project running through October 2026. While the initial contract is project-based, there is potential for continued collaboration beyond October, including project extensions and future opportunities within Valtech. Within our dedicated Salesforce service line, we help our clients achieving their goals leveraging Salesforce, utilising the best talent from around the world. As a Salesforce Consultant, you are the one who makes our customers’ dreams a reality: you understand the capabilities of the platform and knows how to build the solution either through declarative or through programmatic development.  There’s a great deal you’ll be able to teach others in this role, whilst simultaneously expanding your own skillset. As a Salesforce Consultant, you could be working with Agentforce to enable next level customer service, or you could possibly be working on building a customer portal. We’ll challenge you to become the very best version of yourself. You’ll become an integral part of a close-knit scrum team, working on impactful projects for our customers together, like the implementation of a new e-commerce platform or a CRM system.  As a consultant and as a binding part between developers and our clients you are expected to develop expertise both in technology and the means to communicate complex concepts and rationale to non-techies. We’ll encourage and support this with frequent opportunities to share ideas internally.     ROLE RESPONSIBILITIES * Creating Salesforce (technical) solution designs * Declarative and programmatic development of Salesforce functionalities to meet the business requirements * Creating estimations for the work to be done * Working closely with other members of the scrum team on the project * Peer reviewing others’ work * Share knowledge   MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications:  * Minimum of 3 years demonstrable experience working with the Salesforce platform as a Salesforce Consultant or Developer  * Experience working with the Sales Cloud, Service Cloud and Experience Cloud (B2B Commerce Cloud is also advantageous)  * Consulting experience, ability to find the right solution and present it to the client  Nice to have: * Hands-on experience with Agentforce for Service * Experience developing Apex classes, triggers, and LWCs * Understanding of Salesforce architecture * Release management and leveraging CI/CD tooling * Testing and debugging * Sales, Service, and Experience Cloud certifications, additional certifications are welcome * You’ll have a bachelor’s or master’s degree from a Business, IT or technology related field * An excellent command of the English language in both speech and writing  If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration    THE ROLE   As a Senior Salesforce Solution Architect, you are a strategic advisor and solution leader who shapes Salesforce-driven business transformations. You operate at the intersection of business needs and platform capabilities, ensuring that solutions are aligned with client goals and deliver measurable impact. Your primary focus is on designing and guiding solutions across Sales Cloud, Service Cloud, and Experience Cloud, helping clients optimize customer journeys and business processes. You bring a strong understanding of the broader Salesforce ecosystem, with additional value in areas such as B2B Commerce, Revenue Cloud, and emerging AI capabilities like Agentforce. At Valtech, you’ll be part of a global team of innovators, strategists, and consultants. We collaborate across borders and disciplines, taking ownership of our work, clients, and careers. We offer a high degree of freedom and expect accountability in return. We are passionate about driving meaningful transformation and continuously improving customer experiences.     Role responsibilities * Define and own end-to-end Salesforce solution designs aligned with business objectives * Act as a trusted advisor to senior stakeholders, guiding CRM strategy and platform evolution * Lead the design of multi-cloud Salesforce solutions, with a strong focus on Sales, Service, and Experience Cloud * Facilitate discovery sessions, stakeholder workshops, and roadmap definition * Translate business requirements into scalable, future-proof solution architectures * Ensure alignment between business processes, customer experience, and platform capabilities * Collaborate closely with Technical Architects and delivery teams to ensure successful execution * Provide governance and quality assurance across projects and programs * Mentor and coach team members, strengthening consulting and solution design capabilities * Support pre-sales and proposal development, shaping solution approaches for new opportunities   MUST HAVE QUALIFICATIONS * Extensive experience as a Salesforce Solution Architect in complex environments * Strong functional and solution design expertise across: * Sales Cloud * Service Cloud * Experience Cloud * Proven ability to translate business needs into effective Salesforce solutions * Experience working with and influencing senior stakeholders * Strong understanding of customer journeys, CRM processes, and digital transformation * Excellent communication skills, with the ability to bridge business and technical teams * Consulting mindset: structured thinking, stakeholder management, and value-driven delivery * Experience mentoring teams and leading solution design across projects * Relevant Salesforce certifications (e.g., Application Architect or equivalent)   NICE TO HAVE QUALIFICATIONS   * Experience with B2B Commerce and/or Revenue Cloud * Familiarity with Agentforce and AI-driven service or automation use cases * Exposure to Data Cloud (D360) or customer data platforms * Experience in multi-system landscapes and integration-heavy environments * Big plus if you are fluent in Dutch   WHAT SETS YOU APART * You take a business-first approach, focusing on outcomes rather than features * You can simplify complexity and clearly articulate solution value * You are confident engaging stakeholders and challenging assumptions when needed * You balance strategic thinking with pragmatic delivery * You actively contribute to building stronger teams and better solutions   If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.    THE BENEFITS   This is a full-time position based in Utrecht with hybrid working model. The offered base salary range is €7500-€8500 monthly, depending on experience.  Beyond a competitive compensation package, we offer:  * Flexibility, with remote and hybrid work options (country-dependent)  * Career advancement, with international mobility and professional development programs  * Learning and development, with access to cutting-edge tools, training and industry experts  Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.     YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud! We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.