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JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Compliance team’s mission is to ensure that Robinhood operates in alignment with regulatory expectations while maintaining strong controls. The team partners closely with legal, risk, product, and operations teams to identify, assess, and mitigate compliance risks. The team focuses on maintaining robust frameworks, monitoring emerging risks, and ensuring consistent execution of compliance obligations across international markets. As the Deputy CCO - Sanctions Officer, you will play a critical leadership role in the oversight, development, and execution of the firm’s compliance framework, acting as the ultimate subject matter expert on international financial sanctions. You will provide strategic guidance on applicable regulations—including MiFID and MiCA—while ensuring our EU sanctions controls are robust and effective. You will partner closely with business leaders and internal stakeholders, lead regulatory engagements, and drive governance processes to continuously strengthen our compliance posture. This role is based in our Lithuania office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. WHAT YOU’LL DO * Drive the implementation and continuous enhancement of the firm’s broader compliance and sanctions frameworks. * Serve as the firm’s ultimate escalation point and subject matter expert for complex sanctions alerts, conducting deep-dive investigations into potential matches. * Own and execute the firm’s regulatory reporting obligations. Serve as a key point of contact for external exams, regulatory inquiries, and internal audits. * Partner closely with legal, product, and engineering teams to ensure that new and existing products adhere to applicable regulatory requirements (including MiFID and MiCA). * Maintain and update the firm’s sanctions policies and procedures, ensuring strict alignment with evolving EU regulations, UN lists, OFAC, local laws, and global corporate standards. * Conduct independent assurance testing on sanctions controls, screening lists, and onboarding flows, actively driving the remediation of any identified compliance gaps. * Manage asset freezing and mandatory reporting procedures, ensuring true matches are restricted and reported to applicable authorities strictly within statutory deadlines. * Provide oversight of screening engines and blockchain analytics tools, offering strategic advice and tuning recommendations to the First Line of Defense. * Monitor geopolitical developments and sanctions evasion typologies, translating regional risks into actionable updates for the firm's screening logic. WHAT YOU BRING * Ability to thrive in a fast-paced environment and collaborate effectively across global time zones (including flexibility for late afternoon/early evening overlap with US-based teams). * Strong working knowledge of MiFID (and emerging MiCA frameworks) supporting retail financial services, paired with deep expertise in EU sanctions, OFAC, and UN regimes. * Proven experience navigating regulatory divergence between different global jurisdictions. * Strong analytical skills with the ability to interpret complex compliance metrics, screening engine performance data, and key risk indicators. * Experience overseeing outsourced functions or services, holding global teams accountable to local EU service-level agreements. * Proven track record of engaging with EU regulatory bodies, including direct experience interacting with the Bank of Lithuania. * Ability to assess complex issues quickly, provide practical, risk-based recommendations, and drive effective executive decision-making. * Clear, authoritative written and verbal communication skills, particularly when documenting investigative findings or presenting to senior stakeholders. WHAT WE OFFER * Challenging, high-impact work to grow your career. * Performance driven compensation with multipliers for outsized impact and bonus programs. * Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs. * Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more. * Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. * Monthly commuter stipend to help offset in-office commuting costs. The gross monthly pay for the successful applicant will depend on a variety of job related factors such as education, qualifications, experience, business needs, or market demands. Applicants must be based in Lithuania. This role is also eligible for a discretionary annual bonus. Lithuania Gross Monthly Pay Range €6.083—€7.083 EUR Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Overview of the Role As the Manager, Solutions Architecture - UK/I (Pre-Sales) at GitLab, you'll manage a distributed team of Solutions Architects working with customers across the UK and Ireland, with scope to grow into additional countries within the region over time, such as Sweden and the Netherlands. In this player-coach role, you'll guide technical strategy across complex sales motions while also stepping directly into high-impact opportunities to help your team secure technical wins and build customer confidence in GitLab's platform approach. At GitLab, we work at the intersection of technical sales strategy, team development, and operational scale, and you'll help translate customer requirements into clear business outcomes. You'll partner closely with regional go-to-market counterparts and cross-functional teams including Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture team. In our all-remote environment, you'll help shape how we grow the Solutions Architecture organization across UK/I by building strong operating rhythms, strengthening executive relationships, and creating the conditions for your team to do their best work. This role suits someone who combines technical depth, strong judgment, and a hands-on approach to winning business and scaling teams. Some of the types of projects you'll work on: * Running technical evaluations, executive workshops, demos, and proof-of-concept engagements that help customers map GitLab's DevSecOps platform to their business goals * Building regional operating practices that improve team execution, strengthen cross-functional alignment, and scale the impact of Solutions Architects across UK/I What you'll do * Manage a team of intermediate and senior Solutions Architects across the UK and Ireland, with scope to expand into other countries within the region such as Sweden and the Netherlands as the team grows, setting clear direction and enabling high-quality execution across UK/I. * Act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to help secure the technical win. * Guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs are translated into meaningful technical and business outcomes. * Work cross-functionally with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align on priorities and execute against regional goals. * Manage dotted-line relationships with Channel Solutions Architects and subject matter experts, driving accountability, collaboration, and alignment around common goals. * Maintain strong operational discipline across workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution. * Define and track key performance indicators for the team, communicating progress, risks, and priorities clearly to your team, peers, and senior stakeholders. * Hire, develop, and retain high-performing Solutions Architects while strengthening team capability, encouraging innovation, and building a scalable regional organization for future growth. What you'll bring * Experience managing technical teams in software or technology sales, pre-sales, consulting, or a related environment, with direct exposure to the UK and Ireland; exposure to other European markets such as Sweden or the Netherlands is a plus, given the scope for the role to grow into these countries over time. * Strong background in solution architecture or comparable practical experience, with the ability to relate technical depth to customer business value and apply transferable experience from adjacent domains while learning GitLab and related tools. * Proven success developing, mentoring, and scaling Solutions Architecture practices or similar customer-facing technical organizations in growing businesses. * Strong communication and technical presentation skills, with the ability to engage effectively across cultures and with both technical and business stakeholders. * Demonstrated business acumen and sound judgment, balancing technical excellence with commercial outcomes and regional priorities. * Track record of influencing cross-functional stakeholders and building strong partnerships across Sales, Channel, Marketing, Enablement, Product, and other senior stakeholder groups. * Experience building inclusive, high-performing teams and creating clear, accountable operating practices in a distributed or remote environment. * A genuine curiosity for AI, with a habit of weaving AI tools into your own day-to-day work to move faster and think sharper, and an eye for how that same mindset can be turned outward to deepen and elevate customer engagement. * Ability and willingness to travel in line with business needs and GitLab's travel policy. * We are currently only able to accept applicants based in the UK or Ireland #LI-CM1 About the team The Solutions Architects team at GitLab is an established technical partner for the field, and we help customers and internal teams see the value of GitLab's platform approach during complex engagements. We combine technical credibility, customer confidence, and strong business partnership to enable success across the customer journey. Our work helps turn technical validation into confidence, momentum, and long-term value for prospects, customers, and partners. We also play an important role in linking the field to the rest of GitLab. By working closely with go-to-market and product organizations, we surface customer feedback that informs conversations about product direction, enablement, services, and messaging. As a globally distributed team, we rely on clear communication, consistent ways of working, and thoughtful collaboration to help customers across multiple regions and functions. We are focused on strengthening regional execution, building scalable practices for technical engagement, and helping GitLab grow through consistent, high-quality customer experiences. We're an important team for GitLab's continued growth because we combine team direction, technical expertise, and operational rigor in a way that helps the business scale while staying close to customer needs. HOW GITLAB WILL SUPPORT YOU * Benefits to support your health, finances, and well-being * Flexible Paid Time Off * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental leave * Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. We’re looking for an experienced and motivated leader to join our London office as the Manager Platforms Account Management UK. The UK is a cornerstone market for Adyen, with one of the most mature Platform and Marketplace portfolios within Adyen.In this role, you will serve as a vital leader responsible for driving the execution, operational health, and strategic direction of our UK Platforms Account Management team. As a second-level manager, you will oversee a hybrid team consisting of both Team Leads (People Managers) and Senior Account Managers (Individual Contributors). You thrive on translating high-level market visions into concrete, actionable milestones, driving mid-term portfolio growth, and coaching people managers and senior AMs into true organizational leaders. Your mission is to ensure that the Platforms and Marketplaces receive the operational framework, consultative guidance, and financial product capabilities required to scale their ecosystems successfully to unlock their full potential on Adyen’s platform. WHAT YOU'LL DO * Deliver Commercial Goals: Deliver 12–18 month commercial targets and revenue growth for the Platforms portfolio. Establish goals, accurate forecasting, and commercial strategies that maximize user/sub-merchant adoption across our platform accounts. * Scale a Hybrid Team: Upskill Team Leads into strategic people leaders, and simultaneously mentoring and coaching Senior Account Managers (ICs). Guide the team through complex account planning, contract renegotiations, and high-stakes executive engagements. * Relationship Excellence: Build trust with high-value enterprise contacts and act as the escalation point before the Head of AM. Serve as a senior trusted advisor to c-suite executives at major Platforms and Marketplace. Mentor teams to uncover commercial opportunities and guide high-stakes renegotiations. * Optimize Performance: Lead initiatives to streamline complex platform workflows (e.g., sub-merchant onboarding, compliance/KYC, and payout structures) to protect team bandwidth and drive "Account Management at scale". * Embody Adyen Formula: Exemplify and coach teams on the Adyen Formula and Leadership Expectations. Act as a culture carrier to foster cross-functional collaboration with Sales, Product, Tech, and Marketing. WHO YOU ARE * A Leader of Leaders and Senior ICs: Proven experience acting as a second-level manager, with a passion for guiding, mentoring, and upskilling people managers into high-performing commercial leaders. And in parallel effectively keeping senior individual contributors motivated and strategically aligned. * A Platforms & SaaS Ecosystem Expert: Deep knowledge of the payments industry with a clear understanding of the operational challenges, API frameworks, onboarding nuances, and financial regulations impacting Platforms and Marketplaces. * Commercially Sharp & Analytical: Possess a pristine track record of defining mid-term pipeline goals, managing complex client negotiations, and connecting complex data points into a single cohesive strategy to help platforms unlock new monetization streams.. * An Astute Decision Maker: Display exceptional situational judgment, with the ability to comfortably navigate difficult internal trade-offs, confidently communicate vertical decisions, and make the correct mid-term operational calls for portfolio health. * A Cross-Functional Advocate: A strong internal communicator who can navigate complex environments both internally and externally, remove regional roadblocks using past experience, and advocate fiercely for the vertical team structure. REQUIRED QUALIFICATIONS * 7–10+ years of experience in senior commercial roles within Account Management, Customer Success, or Business Development, including a strong track record of managing people managers or multi-level teams. * Deep operational experience within the SaaS, B2B Platform, and/or Marketplace ecosystem, with a solid grasp of embedded financial products. * Proven experience within Fintech or Enterprise Payments is highly preferred to support the high technical maturity and nuanced discussions required by our Platform and Marketplace portfolio. * Strategic Mindset with a Global Perspective: Proven ability to move beyond tactical execution to mid-term partnership scaling, working on strategic projects at a regional vertical level while maintaining a global perspective to scale local operational successes. * Full professional proficiency in English. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team lead, Account Management We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic relationships and payments revenue with our customers. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our UK operations, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do * Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, business and payments advisory, contract negotiations, product roadmap discussions, and executive engagement. * Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our platform customers. * Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level * Create an inspiring and collaborative team environment with an open communication/feedback culture. * Recruit new team members in line with the Adyen culture and required skillset. Who you are * An energetic self-starter with a proven commercial edge, entrepreneurial track record, partnership advisory focus and strong negotiation skills. * Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment. * An excellent communicator and team player with strong management skills and technical aptitude. * Curious by nature and a builder at heart, you thrive working and iterating on net new products and features. Minimum Qualifications: * 3+ years experience in managing teams and building executive level enterprise relationships. * 5+ years experience in account management, business development, consulting, or a related field. * Experience in enterprise payments and financial services and/or working within a SaaS platform or marketplace environment * Full professional proficiency in English. Other Job Details: * Based out of our London office * Full-time position * Some domestic and international travel required Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Senior Software Developers collaborate with Business and Quality Analysts, Designers, Project Managers and more to design software solutions that will create meaningful change for our clients. They listen thoughtfully to understand the context of a business problem and write clean and iterative code to deliver a powerful end result whilst consistently advocating for better engineering practices. By balancing strong opinions with a willingness to find the right answer, Senior Software Developers bring integrity to technology, ensuring all voices are heard. For a team to thrive, it needs collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an aspirational tech vision and acting as mentors for more junior-level consultants. You will leverage deep technical knowledge to solve complex business problems and proactively assess your team’s health, code quality and nonfunctional requirements. JOB RESPONSIBILITIES * You will learn and adopt best practices like writing clean and reusable code using TDD, pair programming and design patterns. * You will use and advocate for continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible. * You will work in collaborative, value-driven teams to build innovative customer experiences for our clients. * You will create large-scale distributed systems out of microservices. * You will collaborate with a variety of teammates to build features, design concepts and interactive prototypes and ensure best practices and UX specifications are embedded along the way. * You will apply the latest technology thinking from our Technology Radar to solve client problems. * You will efficiently utilize DevSecOps tools and practices to build and deploy software, advocating devops culture and shifting security left in development. * You will oversee or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between. * You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills. JOB QUALIFICATIONS TECHNICAL SKILLS * You have experience as a Senior Fullstack Software Developer, with strong hands-on experience in Javascript (Node.js and React). Experience working with object-oriented programming languages such as Java or Kotlin would be an advantage. * You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming. * You are comfortable with Agile methodologies, such as Extreme Programming (XP), Scrum and/or Kanban. * You have a good awareness of TDD, continuous integration and continuous delivery approaches/tools. * Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker. PROFESSIONAL SKILLS * You enjoy influencing others and always advocate for technical excellence while being open to change when needed. * Presence in the external tech community: you willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more. * You’re resilient in ambiguous situations and can approach challenges from multiple perspectives. OTHER THINGS TO KNOW LEARNING & DEVELOPMENT There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. ONSITE WORK EXPECTATION You may be expected to work out of our Thoughtworks office or at our client's office location for all five working days of the week, depending on business or clients’ needs. ABOUT THOUGHTWORKS Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world. Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary. See here our AI policy.
What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time. JOB RESPONSIBILITIES * Partner with teammates to understand and articulate a product vision for clients * You will facilitate workshops that generate customized business solutions * You will help companies from a variety of industries achieve true, differentiating outcomes * You will assess the as-is situation and collaborate with clients to create artifacts (personas, epics, stories, etc.) to maximize value * You will facilitate analysis workshops through “innovation games” with senior client stakeholders to outline a business vision, objective, product roadmap and project release plan * You will liaise between the client and your team consisting of SMEs, C-suite executives, developers, quality analysts, tech architects, user experience designers, project managers, etc. to manage product backlogs and keep an eye on software delivery * Collaborate with teammates on the analysis and design of complex business applications using the latest technologies * You will be involved in the Analyst community to share knowledge, mentor and evangelize Agile, Lean, and Continuous Development analysis best practices * You will work in agile teams that facilitate organizational transformations for medium- and large-scale businesses JOB QUALIFICATIONS TECHNICAL SKILLS * You have a track record of delivering impactful software, ideally on a collaborative software delivery team * You have attention to detail, a practical approach to the day-to-day work of story-writing and delivery and can draw a line directly from an overarching client strategy to your team's outcomes * You enjoy unearthing the root cause(s) of a client's pain points, validating a business opportunity or problem and partnering to deliver a solution * You are well versed with Agile, Lean and Continuous Delivery methodologies and love to mentor others * You understand how businesses operate and have experience modeling business processes using a variety of tools and techniques to facilitate requirement elicitation sessions * You have a genuine passion for quality software and know how to get from sketch to code PROFESSIONAL SKILLS * You have a knack for prioritization, obtaining buy-in from stakeholders, and resolving conflicts as they arise * You're resilient and flexible in ambiguous situations and enjoy solving problems from technical and business perspectives * An interest in coaching others, sharing your experience and knowledge with teammates OTHER THINGS TO KNOW WORK MODALITY Location: Barcelona Hybrid (2 days per week at the office) LEARNING & DEVELOPMENT There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. ABOUT THOUGHTWORKS Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For over 30 years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world. Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary. See here our AI policy.
職位概述(Role Overview) Coupang 正重新定義購物體驗,而我們的程式化廣告(Programmatic Ad)產品正驅動新一代電商整合。 我們正在尋找一位具策略思維的客戶經理(Account Manager),負責管理台灣的聯盟夥伴(Affiliate partners)。此職位將專注於發展與優化媒體/網站夥伴關係、推動更深入的 API 整合,以及透過 Coupang 的聯盟技術(Affiliate Technologies)挖掘長期變現機會。 你將與產品、工程與合作夥伴團隊密切合作,以最大化合作夥伴績效、營收成長與整合深度。 工作內容(What You Will Do) 1. 夥伴成長與帳戶管理(Partner Growth & Account Management) * 負責並拓展台灣地區 App 與網站媒體夥伴組合 * 推動既有帳戶的營收成長、留存與業務擴展 * 發掘升級機會,將夥伴從基礎展示型變現(display)提升至 API 驅動的電商整合模式 * 與產品、工程及商務團隊等關鍵利害關係人建立長期穩定關係 * 作為合作夥伴的主要聯絡窗口與信任顧問 2. 技術解決方案顧問與整合優化(Technical Solution Consulting & Integration Optimization) * 作為策略顧問,協助媒體夥伴優化 Coupang 搜尋與推薦 API 的整合效果 * 與夥伴工程團隊合作,提升整合品質、資料流與整體效能 * 分析績效數據,提出優化建議以提升轉換率、互動率與變現能力 * 與 Coupang 內部產品與工程團隊跨部門合作,解決問題並推動功能優化 3. 營收優化與程式化策略(Revenue Optimization & Programmatic Strategy) * 運用對 SSP(供應方平台)、程式化生態與競價模式的理解,優化夥伴變現成果 * 協助夥伴從傳統模式(waterfall / display)轉型至進階的程式化 + API 驅動模式 * 探索成長槓桿,包括流量分群、版位策略與推薦邏輯優化 * 使用 Dashboard 或 SQL 追蹤與管理關鍵商業指標 4. 夥伴成功與策略發展(Partner Success & Strategic Development) * 為重點夥伴制定帳戶策略與成長藍圖 * 監控夥伴健康度,辨識風險並主動推動留存策略 * 分享市場洞察與最佳實務,提升夥伴整體表現 * 必要時支援新夥伴 onboarding,並著重長期成長與規模擴展 基本資格與能力(Basic Qualifications & Skills) * 5 年以上 Account Management、Partner Management 或 Business Development 經驗(需具備 AdTech / Programmatic / 行動變現領域背景) * 熟悉媒體變現模式、SSP 及程式化廣告生態系 * 具備管理與成長策略型或企業級客戶的經驗 * 能將商業需求轉化為技術解決方案與整合策略 * 能與技術團隊討論 API、資料流與系統整合相關議題 * 具備強烈數據分析思維,能以數據與績效驅動決策 Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview Coupang is reimagining the shopping experience, with our Programmatic Ad products driving next-generation commerce integrations. We are looking for a strategic Account Manager to manage our affiliate partners in Taiwan. This role focuses on growing and optimizing publisher relationships, driving deeper API integrations, and unlocking long-term monetization opportunities through Coupang’s Affiliate Technologies. You will work closely with product, engineering, and partner teams to maximize partner performance, revenue growth, and integration depth. What You Will Do 1. Partner Growth & Account Management * Own and grow a portfolio of app and web publisher partners in Taiwan * Drive revenue growth, retention, and expansion across existing accounts * Identify upsell opportunities by expanding partners from basic display monetization to API-based commerce integration * Build strong, long-term relationships with key stakeholders including Product, Engineering, and Business teams * Act as the primary point of contact and trusted advisor for partners 1. Technical Solution Consulting & Integration Optimization * Serve as a consultative partner to help publishers optimize integration of Coupang’s Search & Recommendation APIs * Collaborate with partner engineering teams to improve integration quality, data flow, and performance outcomes * Analyze performance data and recommend adjustments to maximize conversion, engagement, and monetization yield * Work cross-functionally with Coupang product and engineering teams to resolve issues and roll out enhancements 1. Revenue Optimization & Programmatic Strategy * Leverage understanding of SSPs, programmatic ecosystem, and bidding models to improve partner monetization outcomes * Help partners optimize yield by transitioning from legacy models (waterfall / display) to more advanced programmatic + API-driven models * Identify growth levers including traffic segmentation, placement strategy, and recommendation logic * Track and manager key business performance metrics using Dashboard or SQL 1. Partner Success & Strategic Development * Develop account plans and growth roadmap for key partners * Monitor partner health, identify risks, and proactively drive retention strategies * Share market insights and best practices to elevate partner performance * Support onboarding of new partners when needed, but with a focus on long-term success and scaling Basic Qualifications & Skills * 5+ years of experience in Account Management, Partner Management, or Business Development within AdTech / Programmatic / Mobile Monetization * Strong understanding of publisher monetization, SSPs, and programmatic advertising ecosystem * Experience managing and growing strategic or enterprise-level accounts * Ability to translate business needs into technical solutions and integration strategies * Comfortable discussing API concepts, data flow, and system integration with technical stakeholders * Strong analytical mindset with ability to drive decisions through data and performance metrics * Native Mandarin and professional English proficiency Recruitment Process and Others Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
職位概述(Role Overview) Coupang 正重新定義購物體驗,而我們的程式化廣告(Programmatic Ad)產品正驅動新一代電商整合。 我們正在尋找一位具策略思維的客戶經理(Account Manager),負責管理台灣的聯盟夥伴(Affiliate partners)。此職位將專注於發展與優化媒體/網站夥伴關係、推動更深入的 API 整合,以及透過 Coupang 的聯盟技術(Affiliate Technologies)挖掘長期變現機會。 你將與產品、工程與合作夥伴團隊密切合作,以最大化合作夥伴績效、營收成長與整合深度。 工作內容(What You Will Do) 1. 夥伴成長與帳戶管理(Partner Growth & Account Management) * 負責並拓展台灣地區 App 與網站媒體夥伴組合 * 推動既有帳戶的營收成長、留存與業務擴展 * 發掘升級機會,將夥伴從基礎展示型變現(display)提升至 API 驅動的電商整合模式 * 與產品、工程及商務團隊等關鍵利害關係人建立長期穩定關係 * 作為合作夥伴的主要聯絡窗口與信任顧問 2. 技術解決方案顧問與整合優化(Technical Solution Consulting & Integration Optimization) * 作為策略顧問,協助媒體夥伴優化 Coupang 搜尋與推薦 API 的整合效果 * 與夥伴工程團隊合作,提升整合品質、資料流與整體效能 * 分析績效數據,提出優化建議以提升轉換率、互動率與變現能力 * 與 Coupang 內部產品與工程團隊跨部門合作,解決問題並推動功能優化 3. 營收優化與程式化策略(Revenue Optimization & Programmatic Strategy) * 運用對 SSP(供應方平台)、程式化生態與競價模式的理解,優化夥伴變現成果 * 協助夥伴從傳統模式(waterfall / display)轉型至進階的程式化 + API 驅動模式 * 探索成長槓桿,包括流量分群、版位策略與推薦邏輯優化 * 使用 Dashboard 或 SQL 追蹤與管理關鍵商業指標 4. 夥伴成功與策略發展(Partner Success & Strategic Development) * 為重點夥伴制定帳戶策略與成長藍圖 * 監控夥伴健康度,辨識風險並主動推動留存策略 * 分享市場洞察與最佳實務,提升夥伴整體表現 * 必要時支援新夥伴 onboarding,並著重長期成長與規模擴展 基本資格與能力(Basic Qualifications & Skills) * 5 年以上 Account Management、Partner Management 或 Business Development 經驗(需具備 AdTech / Programmatic / 行動變現領域背景) * 熟悉媒體變現模式、SSP 及程式化廣告生態系 * 具備管理與成長策略型或企業級客戶的經驗 * 能將商業需求轉化為技術解決方案與整合策略 * 能與技術團隊討論 API、資料流與系統整合相關議題 * 具備強烈數據分析思維,能以數據與績效驅動決策 Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview Coupang is reimagining the shopping experience, with our Programmatic Ad products driving next-generation commerce integrations. We are looking for a strategic Account Manager to manage our affiliate partners in Taiwan. This role focuses on growing and optimizing publisher relationships, driving deeper API integrations, and unlocking long-term monetization opportunities through Coupang’s Affiliate Technologies. You will work closely with product, engineering, and partner teams to maximize partner performance, revenue growth, and integration depth. What You Will Do 1. Partner Growth & Account Management * Own and grow a portfolio of app and web publisher partners in Taiwan * Drive revenue growth, retention, and expansion across existing accounts * Identify upsell opportunities by expanding partners from basic display monetization to API-based commerce integration * Build strong, long-term relationships with key stakeholders including Product, Engineering, and Business teams * Act as the primary point of contact and trusted advisor for partners 1. Technical Solution Consulting & Integration Optimization * Serve as a consultative partner to help publishers optimize integration of Coupang’s Search & Recommendation APIs * Collaborate with partner engineering teams to improve integration quality, data flow, and performance outcomes * Analyze performance data and recommend adjustments to maximize conversion, engagement, and monetization yield * Work cross-functionally with Coupang product and engineering teams to resolve issues and roll out enhancements 1. Revenue Optimization & Programmatic Strategy * Leverage understanding of SSPs, programmatic ecosystem, and bidding models to improve partner monetization outcomes * Help partners optimize yield by transitioning from legacy models (waterfall / display) to more advanced programmatic + API-driven models * Identify growth levers including traffic segmentation, placement strategy, and recommendation logic * Track and manager key business performance metrics using Dashboard or SQL 1. Partner Success & Strategic Development * Develop account plans and growth roadmap for key partners * Monitor partner health, identify risks, and proactively drive retention strategies * Share market insights and best practices to elevate partner performance * Support onboarding of new partners when needed, but with a focus on long-term success and scaling Basic Qualifications & Skills * 5+ years of experience in Account Management, Partner Management, or Business Development within AdTech / Programmatic / Mobile Monetization * Strong understanding of publisher monetization, SSPs, and programmatic advertising ecosystem * Experience managing and growing strategic or enterprise-level accounts * Ability to translate business needs into technical solutions and integration strategies * Comfortable discussing API concepts, data flow, and system integration with technical stakeholders * Strong analytical mindset with ability to drive decisions through data and performance metrics * Native Mandarin and professional English proficiency Recruitment Process and Others Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product verticals, we use this extensive tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure impact on our community of players and developers. WHY CONTENT SAFETY? Content safety and moderation are paramount to maintaining a positive, engaging, and trustworthy platform experience for our global community. In this role, you will apply your expertise in data science, statistics, and causal inference to strategically define, measure, and improve the detection and mitigation of harmful user-generated content and violative on-platform behaviors. Your focus will be on asset-based content across the platform - including games, avatars, and emerging in-game behaviors - by establishing reliable ground truth datasets and developing robust prevalence measurement methodologies. You will collaborate closely with Product, Engineering, Legal, Policy, and Compliance teams, acting as the quantitative expert who guides our defensive strategy against evolving safety threats and ensures accountability and scalable solutions. This is a critical opportunity to build innovative detection systems, define what we measure, and prove the impact of our safety efforts. YOU WILL: * Establish and monitor robust prevalence measurement methodologies to accurately quantify the overall level of harmful content and behavior on the platform, providing the authoritative source of truth for organizational safety goals. * Develop and validate comprehensive ground truth datasets for harmful UGC and violative on-platform behaviors, ensuring high quality and alignment with the latest platform policies. * Deepen our understanding of violations by conducting exploratory analysis on current and emerging threat landscapes, providing data-backed recommendations on where Product and Engineering should strategically invest detection and moderation resources. * Design, implement, and analyze sophisticated experiments for new moderation and safety enforcement features, communicating results to our primary partners in Product and Engineering to guide development, while also collaborating closely with Policy, Compliance, and Legal teams for full strategic alignment. * Leverage advanced causal inference methodologies to accurately measure the effectiveness and potential systemic impacts of various safety initiatives on player experience and platform integrity. * Communicate strategic insights and present recommendations to leadership and all cross-functional partners, translating complex statistical findings on prevalence, ground truth quality, and effectiveness into actionable strategies for Product, Engineering, Policy, Compliance, and Legal. * Partner with ML and Data Engineering teams to ensure model development, reporting, and detection systems are built on statistically sound ground truth and measurement frameworks. YOU HAVE: * 10+ years of industry experience in data science, economics, analytics, or machine learning engineering * 7+ years of experience using scripting languages (Python, R), and big data query/processing languages and tools such as SQL, Hive, Spark, and Airflow * Knowledge of ML and Deep Learning either via formal training or industry experience * Ability to apply creative first-principles reasoning to solve ambiguous problems * Experience developing large-scale safety or moderation systems as well as experience with content platforms, specifically user-generated content * Advanced Degree and/or PhD in Statistics, Computer Science, Physics, Applied Math, Economics, or other related quantitative fields For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $321,230—$373,680 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust & Safety Operations team safeguards Roblox’s community and creators. Within this organization, our IP and Legal Compliance Operations teams are dedicated to protecting Intellectual Property, ensuring strict regulatory compliance, and facilitating a safe, fair environment for rights holders, developers, and users. We scale Operations and elevate our users’ experience through a multi‑year vision, rigorous execution, and data‑driven decision making. You will be reporting to the Manager Data Operations and act as the data SME for both IP and Compliance Operations, working closely with other domain-specific data analysts on the team. This position is critical to understanding, optimizing, and reporting on the operational performance of our Intellectual Property enforcement and our Legal Compliance workflows. You Will: * Own the analysis and reporting for both Intellectual Property Operations and broader Legal Compliance Workflows. Deliver recurring KPI packs for senior leadership across Safety, Legal, and Developer Relations partners. * Identify opportunities through trend and cohort analysis; build business cases and lead cross‑functional initiatives from concept to impact. * Collaborate with Data Science, IP Product, Policy, and Operations teams to define and maintain metric definitions, KPI hierarchies, and analytical guardrails that drive operational excellence in both IP protection and compliance obligations. * Design, build, and maintain advanced operational reports and dashboards, delivering critical insights on IP enforcement and overall compliance health to senior-level management and cross-functional stakeholders across Operations, Legal, Product, and Engineering. * Select and apply the most appropriate analytical methods to assess both IP operations and Legal Compliance programs, extract relevant data, and derive actionable insights to ensure we meet all of Roblox's legal and regulatory obligations efficiently and accurately. * Monitor industry trends in digital rights management, regulatory compliance frameworks, and analytical best practices; incorporate them into our operational data strategies and tooling. You Have: * 7+ years of experience in a professional setting, with demonstrated experience in quantitative analysis and complex program management. * Domain Knowledge: Good understanding of intellectual property operations (like copyrights, trademarks, and Digital Rights Management) and legal compliance processes (such as regulatory response SLAs, privacy operations, or law enforcement guidelines) in the tech industry—either through hands-on experience or by working closely on cross-functional projects. * Technical Proficiency: Advanced proficiency in SQL, including complex queries, common table expressions, and window functions; working knowledge of Git and Python and/or R is highly desirable. * Cross-Functional Leadership: Proven ability to work effectively with cross-functional teams (specifically Legal, Product, Engineering, and frontline IP/Compliance Operations) to drive strategic initiatives. * Problem Solving: Strong analytical skills with a track record of using data to inform decision-making, optimize complex workflows, and solve operational bottlenecks. * Business Acumen: Deep understanding of business operations and the ability to align data strategies with strict legal, regulatory, and IP business objectives. * Expertise in consulting with stakeholders and managing complex projects from inception to completion. * Strong multitasking and time management skills to balance the distinct needs of IP operations and Compliance operations. * Minimum of a Bachelor’s degree in a technical field / analytical discipline (preferred: Computer Science, Data Analytics, Information Systems, Statistics, Mathematics, Business Analytics or equivalent), with a strong preference for an MBA or MS or equivalent experience Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Senior Corporate FP&A Manager, Workforce Planning & Total Rewards leads Roblox’s end-to-end headcount planning cycle, aligning top-down envelopes and bottoms-up requests across Finance, People, and business leaders. You’ll own how we translate budget dollars into concrete hiring plans, using various internal tools to manage the planning and execution cycles. You’ll partner closely with People Science & Analytics, PBPs, Compensation, and Talent Acquisition to ensure plans are data-driven, executable, and tied to company priorities. Ultimately, you’ll be the connective tissue between our long-range plan, annual budget, and the teams we staff to deliver it. The ideal candidate will be eager to develop and drive processes, has an eye for efficiency, and works well cross functionally. You Will: * Business Partnership: Develop and maintain business partnerships with People Business Partners, People Operations, Payroll, Compensation, Equity, Total Rewards, and Talent Acquisition. * Headcount Planning: Manage centralized headcount planning cycle including setting annual budget, running bottoms-up request collection, and driving Finance/People/Exec review through to budget release. Translate budget dollars into HC targets. * Planning and Forecasting: Own our centralized compensation & benefits budgets and forecasts which include: salaries & wages, contractor expense, fringe, tax, and SBC expense. Deliverables include annual, quarterly, and monthly FPA cycles consisting of regular variance analysis, re-forecasts, and operational updates. * Reporting: Establish and continuously improve headcount and workforce reporting (dashboards, monthly read-outs, and exec views) with cross-functional partners so leaders have clear, timely visibility into hiring progress, variances vs. plan, and trade-offs. * Long Range Planning: Partner with cross-functional teams and executive leadership to establish, influence, and maintain our strategic long-range planning (LRP) goals. * Systems & Automation: Use and improve internal tools to manage scenarios, capture bottoms-up requests, connect approved plans to position / req workflows across People organization. Work with our Roblox Operating System, People Science & Analytics and People Business Partner teams to provide the best solution for year-round workforce management across the company. * Drive continuous improvement of the workforce management process (e.g., zero-based HC templates, scenario planning, post-mortems on the annual plan cycle). You Have: * Bachelor’s degree in economics or quantitative field (math, science, finance/accounting) preferred or equivalent work experience * 8+ years of experience in FP&A, corporate finance or other strategic finance roles. Public company experience is a plus * Strong collaboration and partnership skills; experience managing G&A functions or other functional business partnerships a plus * Experience multiple projects and stakeholders in a cross-functional environment * Experience developing analytical frameworks to evaluate investment decisions and communicating financial and strategic concepts to senior leadership * Highly organized with strong attention to detail with a dedication to data integrity. * Experience developing / automating reports on financial and operational performance. Enthusiastic about the future of AI in Finance and interested in leveraging new tools to increase efficiency. * Proficient with Excel and slides * Extensive experience with Pigment or other relevant ERP solutions (e.g. Anaplan) a strong plus * Experience with large datasets, SQL, Tableau and other BI tools a strong plus For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $231,940—$276,250 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Global Mobility Lead, you will report to the Global Mobility Manager who oversees Roblox’s worldwide immigration and relocation programs. As a member of Global Mobility team, this role will serve as a Subject Matter Expert for employees, managers, and internal stakeholders on complex immigration cases, implications, and relocation logistics. This role will ensure a seamless, compliant, and positive experience for employees and their families throughout their global mobility journey. You Will: * Immigration Strategy & Compliance (Core Focus): Serve as Subject Matter expert on global immigration laws. Manage the full lifecycle of global work permit, visa, and residency applications, coordinating with external legal counsel. Conduct immigration assessments, determine eligibility, and identify risks. Ensure robust compliance, maintaining meticulous records and audit trails. Monitor regulatory changes and advise on impacts. * Vendor Management & Collaboration: Manage relationships with global mobility service providers (immigration firms, relocation companies, tax consultants). Collaborate and advise HR Business Partners, Legal, Finance, and Payroll to ensure streamlined processes. * Policy Interpretation & Consultation: Interpret and apply global mobility and immigration policies, providing advice on various scenarios. * Reporting & Analytics: Maintain accurate data in global mobility systems and HRIS. Generate reports and analyze mobility data to identify trends and measure program effectiveness. * Employee Experience: Provide exceptional customer service and empathetic support to builders and their families. * Program Development: Assist in developing and updating global mobility policies, procedures, and guidelines to ensure alignment with business objectives and regulatory compliance. Utilize AI / Automation to create efficiency in the programs. Assist in other HR-related projects and initiatives as assigned. You Have: * Education: Bachelor's degree in Human Resources or a related field. * Experience: 7-10 years of progressive global mobility experience, with a significant portion dedicated to managing complex corporate immigration programs across multiple countries. Experience with a multinational corporation or a global mobility/immigration consulting firm is highly desirable. * Technical Expertise: * In-depth, practical knowledge of global immigration laws, processes, and visa types (e.g., H-1B, L-1, EAD, Permanent Residency for US; Intra-company transfers, Skilled Worker Visas for other regions). * Strong understanding of global mobility principles, including compensation methodologies, tax equalization/protection, and international relocation logistics. * Proficiency in HRIS systems like Workday, and other systems like GreenHouse, Jira. * Soft Skills: * Exceptional communication skills (written and verbal), with the ability to clearly articulate complex legal and policy information to a diverse audience. * Strong analytical, problem-solving, and critical thinking abilities. * Excellent organizational skills, with the ability to manage a high volume of complex cases simultaneously under pressure. * Strong ability to build relationships and influence stakeholders at all levels. * Proactive, self-starter with a strong sense of ownership. Certifications (Preferred): Global Mobility Specialist (GMS) and/or Certified Relocation Professional (CRP) from Worldwide ERC®. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $205,960—$240,600 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is recruiting an Internal Audit Senior to lead the evaluation of internal business SOX controls, execute operational audits and build out internal audit department tools. In this role, you will have the opportunity to dive deep into business processes, apply broad knowledge and partner with key stakeholders across Finance and Accounting. This person will be involved in scoping the environment, evaluating controls, coordinating documentation, identifying deficiencies, and providing controls guidance where required. He/she will assist in the SOX program execution and continuous monitoring of the company's internal control environment as the need for internal control governance grows with the company. YOU WILL * Identify, evaluate and document the test of design and test of operating effectiveness of the company's internal controls over financial reporting. * Execute other internal audits applying a top-down, risk-based approach to assess risks of key operational and financial processes. * Update SOX scoping analysis to confirm in-scope accounts, business processes and related systems. * Identify and assist the business in the implementation of SOX controls to properly mitigate financial reporting risks associated with new products or entities. * Guide the business in developing action plans to remediate control deficiencies. * Monitor controls and follow-up on all outstanding audit issues and progress of corresponding corrective actions. * Build and maintain Risk and Controls Matrices and coordination of SOX testing in SOX compliance tool. * Create a sustainable structure to enable efficient controls testing in the future * Provide periodic updates to the team on status of internal controls testing. * Manage and maintain positive and collaborative relationships with all levels of management, consultants, and external auditors. YOU HAVE * A Bachelor's Degree in Accounting or Finance * Minimum 5+ years of relevant experience, with progressive experience within a technology company or a Big 4 accounting firm * Possess or working towards recognized professional certification(s) : CPA or CIA * Understanding of internal auditing standards and techniques, financial and operational risks and controls, SOX and COSO framework * Experience identifying, evaluating and documenting the design and effectiveness of internal controls * Knowledge of U.S. GAAP and/or GAAS guidelines * Strong project management skills and able to work independently and effectively within a team environment * Have the highest level of integrity and ethics * Strong communication and interpersonal skills * Ability to work with flexible hours to ensure reasonable overlap with the U.S.-based team for meetings, walkthroughs, and testing discussions. Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Account Management We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role as part of the Commercial Engine at Adyen, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do As the Manager, Account Management, your role and some of your responsibilities will include: * Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement. * When needed, get involved in operational tasks, help build C-level relationships, and support the team in merchant escalation calls or critical negotiations. * Hire, develop and retain diverse talent to support our commercial and strategic ambitions. * Co-define and monitor Commercial OKRs achievement every year on a team and individual level. Report on performance and metrics at an executive level. * Collaborate cross-functionally to communicate Singapore merchant needs and feedback to HQ, impacting Adyen’s product innovation and development, and delivering merchant projects. * Drive initiatives and projects together with other AM Leads to strengthen our efforts towards automation, smarter usage of commercial tools and "Account Management at scale” to achieve higher productivity and increased customer satisfaction. * Create an inspiring and collaborative team environment with an open communication/feedback culture. * Hands on management of key merchants. Who you are * An energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills. * Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment. * You have good leadership and interpersonal skills: you listen, you have empathy, you can communicate effectively and convince when necessary. * You are passionate to push boundaries and create value in the payments space * You can manage complex projects to achieve the best results * You enjoy working in uncertain situations and you can deal with ambiguity * You are able to engage in and navigate fast-paced discussions internally and with customers to drive positive outcomes * You can work seamlessly with a global, multicultural team * Payments experience is a plus. Minimum Qualifications * 10+ years experience in account management, sales, consulting, or a related field * 3+ years experience managing teams * Experience working with enterprise merchants / customers * Bachelor's degree * Full professional proficiency in English Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for an Analyst, Business Performance to join our team. This is a hybrid role, reporting to the Director, Business Performance in the Office of CEO Business Performance department. You will lead strategic initiatives and optimize operations across the organization, making your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. You’ll champion innovation and help deliver a growing portfolio of capabilities in threat prevention, visibility, and business enablement. What you’ll do (Role Expectations) * Own and drive complex, cross-functional projects aimed at accelerating growth, optimizing operations, and improving profitability * Collaborate with leadership to design, execute, and track strategic initiatives focused on business growth and operational efficiency * Conduct market research, competitive analysis, and performance reviews to guide growth strategies effectively * Develop and implement data-driven strategies to enhance organizational processes and scalability * Develop and maintain core business models, forecasts, and dashboards to monitor KPIs and communicate findings to stakeholders Who You Are (Success Profile) * You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. * You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. * You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. * You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. * You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) * Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain * Educational Background in Business, Finance, Economics, Operations, or a related field * 3-5 years of experience in strategy, management consulting, or operational roles within dynamic industries * Exhibited expertise in financial modeling, KPI tracking, and performance evaluations alongside strong problem-solving and decision-making skills * Proficiency in analytical tools such as Excel, SQL, Tableau, Power BI, and other data visualization platforms What Will Make You Stand Out (Preferred Qualifications) * Experience leveraging predictive AI models or automated machine learning tools to enhance macroeconomic forecasting and corporate performance dashboards * Experience in industries like consulting, finance, or technology * Prior exposure to strategic planning or change management initiatives #LI-Hybrid #LI-NT1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic accounts, content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this tool-belt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. WHY Safety Data Infrastructure To pro-actively find bad actors and protect good users, Roblox needs to ingest enormous amounts of data and make it usable both to our automated detection systems and for human moderators and customer support agents doing investigations. The Safety Data Infrastructure team is addressing these needs within Safety. We are building a high availability real time multi-model datastore consisting of screenshots, chats, voice communication and more. This will allow various safety systems to re-use all manner of data collected to spot bad actors and policy violations. As a member of the Account Infra Team, you will have a rare opportunity to sit at the convergence of ML infrastructure, data engineering, and high scalability engineering all while getting to learn Rust. You Will: * Assume ownership of the complete lifecycle for full-stack features within Safety Data Infra ranging from technical specification, implementation, rollout, monitoring, and iteration, ensuring alignment with the designated pod roadmap. * Engage in close collaboration with partner teams in Content Safety, Safety Experience, Accounts, ML Foundations and Roblox database platform teams. * Define the architectural direction for scaling Safety Data Infra. * Take complete responsibility for projects throughout their entire lifecycle. * Drive cross-functional engagement and lead technical initiatives to ensure the widespread adoption and success of our core safety applications. * Report directly to the Manager of Account Security and Infra. You Have: * 4+ years of experience in software development. * Distributed Systems Architecture: Proven ability to design and implement robust, high-throughput microservices (handling thousands of requests per second) while maintaining a strict focus on system safety and security. * Backend Proficiency: Experience with non-relational datastores and large scale systems. * Safety-Driven Mindset: A strong commitment to designing, implementing, and maintaining systems that prioritize user safety, data integrity, and compliance with safety policies. * Equivalent experience or a BS in Computer Science, Applied Math, Physics, Engineering, Statistics, or another technical field. * Curious to learn new technologies and systematically grow your skills. You Are: * Experienced (4+ years): You have extensive experience as a full-stack engineer, proficient in back-end development, working on complex, production-grade systems end-to-end. * Analytical & Data-Driven: You possess a strong ability to instrument, collect, and analyze user interaction data (e.g., A/B testing, usage metrics) to inform design decisions and continuously maximize user impact and product performance. * Comfort working with agents. Roblox as a whole is also currently revamping our development flows to incorporate AI wherever possible. * Versatile & Adaptable: We write and review code primarily in Rust with some adjacent systems in Go, C#, C++ and Python. * Team-Player & Technical Leader: You are a collaborative team member who actively mentors peers, drives technical excellence, and takes ownership of leading and delivering key features and projects across team boundaries. * AI native: You are eager to define and build AI-centric solutions, incorporating modern machine learning and agentic AI capabilities directly into the core user experience and system architecture. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $196,750—$243,290 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The App Store Manager plays a critical role as the central coordinator and owner of technical requirements related to our app store integrations, releases, and developer communications. In this position, you will serve as the bridge between business and engineering teams, ensuring seamless operations across global platforms like the Apple App Store, Google Play, and others. Beyond day-to-day operations, you will lead a distributed team of "deputies" from key peer teams—including Business Development, Release Engineering, Platform, and Productivity—to ensure operational resilience and eliminate single points of failure. You will also be a strategic voice, using your insights to drive leadership decisions and scale this function to meet the evolving demands of the business. YOU WILL: * Manage Store Access & Compliance: Serve as the primary administrator for app store portals, managing user permissions, handling access requests, and conducting quarterly SOX compliance audits to ensure secure administration. * Drive Release Readiness: Coordinate technical requirements for store submissions, including tracking platform-specific deadlines (e.g., Xcode/SDK upgrades, API enforcement) and managing the timeline for internal engineering teams to meet them. * Lead a Distributed Task Force: Recruit, train, and coordinate a team of "deputies" from Business Development, Release Engineering, Platform, and Productivity teams to distribute operational load and prevent Single Point of Failure (SPOF) risks. * Drive Strategic Growth: Analyze operational bottlenecks and business needs to influence leadership decisions, advocating for the resources and strategies required to scale the App Store function effectively. * Lead Technical Triage & Setup: Act as the point of contact for store functionality bugs, lead the setup of new store environments (including legal sign-off and tech specs), and manage project-based configurations like API access for services. * Oversee Provisioning & Certs: Manage mobile provisioning profiles (including coordinating limited slots for partners like Tencent and VNG) and maintain critical technical assets like Apple Push Notification certificates. * Bridge Business & Engineering: Translate technical store issues into actionable requests for engineering, while intercepting and communicating "new functionality" updates or beta opportunities from stores to relevant internal teams. * Streamline Operations: Optimize workflows by centralizing store data (moving analytics to data lakes), managing content ratings (IARC), and maintaining a consistent system for submission "Review Notes." YOU HAVE: * Extensive experience managing app store portals (Apple App Store Connect, Google Play Console, etc.) and a deep understanding of their administrative and technical workflows. * A strong background in technical project management or release coordination, with the ability to act as a translator between non-technical stakeholders and engineering teams. * Proven experience leading cross-functional initiatives or matrixed teams, with the ability to influence leadership and drive strategic growth in a technical environment. * Familiarity with mobile development ecosystems, including knowledge of mobile provisioning (UDID), certificates, and binary submission requirements. * Experience handling compliance-related tasks, such as SOX audits, legal agreement updates, and content rating systems (IARC). * Proven ability to triage complex technical issues, such as store portal bugs, and coordinate API or service-based access requests. * Excellent organizational skills to track critical deadlines across multiple platforms and maintain detailed documentation or runbooks. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $277,350—$330,330 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. ABOUT THE ROLE: As the Product Manager for UI Ecosystems, you’ll own the overarching vision and strategy for Foundation, Roblox’s design system. Our goal is to raise the quality of our UI/UX across all platforms and unlock greater UI/UX capabilities for the company from a centralized, platform position. Roblox users expect and deserve a modern, standardized and coherent user experience and Foundation is how we deliver that. You’ll report to the Director of Product for Consumer Frontend. This role is based at HQ (no remote option open). YOU WILL: * Define the product vision, strategy, and roadmap for UI ecosystems and the Foundation design system. * Help envision and build a unified, highly scalable, robust design system that empowers teams across Roblox to build high quality UI/UX. * Help prioritize, track and measure design system completeness, as well as overall adoption and impact across the company. * Shepard component migrations through AB and holdout testing to be certain of positive user impact, leading complex trade-off discussions where necessary. * Help triage and prioritize all inbound requests for support from designers, PMs, and engineers across the company. * Evangelize and drive accessibility improvements through both design system iteration and consulting with customer teams on their implementations. * Communicate updates, milestones, and priorities effectively to stakeholders across the organization. * Be the public face of Foundation with our Creators at events like our annual Roblox Developers Conference. * Stay informed about industry trends and emerging technologies in user interface design and gaming to inform product decisions. * Research and deploy AI to drive efficiency and innovation at scale. * Grow your career with a company that is exploding. YOU HAVE: * 5+ years of Product Management experience with expertise in shipping high-quality consumer products across multiple platforms. * Bachelor’s level degree in a relevant field (computer science, product management, design) or years of relevant experience. * Strong design sensibilities and a history of strong product to design working relationships. * Experience defining, managing, or driving adoption of design systems, UI platforms or platform-wide UI changes. * Experience running complex, platform-wide AB tests and managing resultant trade-off conversations. * Expertise in navigating platform product development where internal engineers/designers are your primary customers. * Experience leading cross-functional execution with various teams including engineering, data science, design, marketing, partnerships, legal, and policy, to conceptualize, develop, test, and launch impactful UI changes. * Deep experience in internal stakeholder management and alignment. * Demonstrated technical proficiency and effectiveness working closely with engineers. Experience with Luau, similar languages, and/or the React framework would be beneficial but are not required. * The ability to clearly communicate roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from partner teams to executive levels. * A passion for gaming and a deep understanding of game UI or multi-platform UI delivery would be beneficial but is not a requirement. #LI-FO1 #LI-Onsite For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $229,010—$280,540 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * New York, US * San Francisco, US ABOUT THE ROLE AI Access is one of two central pillars of Cloudflare's Act 4 (the other is Agentic Commerce). As bot traffic rises and human traffic declines, publishers and service providers lose the ad and subscription revenue that funds the open web. Without a new model, the economic incentive to create original content may decline or even disappear. We help Cloudflare's customers embrace the Agentic Web by making their content and services available to AI agents on their terms — open to any bot, gated behind payment, or anywhere in between. Help us build a better internet by ushering in a new business model for it. At Cloudflare, performance is about results and behaviors. We value curiosity, transparency, empathy, grit, and doing the principled thing. We're distributed by design — this role is based in London or Lisbon, with regular travel to partners and team offsites. Content creators should be compensated for the value they create — whether a human or an agent is consuming it. We're helping build the business model for the agentic web. What we ship directly shapes how the AI economy develops over the next two to three years. The trade-off: ambiguous, demanding, high expectations. If you want a legible PM role at a big company, this isn't it. If you want to own the product side of a thesis that matters, it is. RESPONSIBILITIES * Drive the strategy and roadmap across a suite of products that help content creators protect, value, and earn compensation for their work, and adjacent AI Access products * Deliver product specifications, prototypes, product positioning, and high-impact launches * Partner with Engineering, Design, Research, and GTM to ship at high velocity * Work with Partnerships and BD to define the new business model for the open web * Represent the product externally with publishers, AI labs, and developers DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * 5+ years as a PM in infrastructure, developer tools, or AI/ML. * Developer-facing experience required; data, crawling, or search is a strong plus * A strong communicator who is comfortable with ambiguity * Technically literate — you don't need to write Rust, but you should be able to push back on a tech lead on the merits of a particular direction * Alignment with Cloudflare's goals and values - learn more on our Careers page * *Nice to have* Founder or early-stage operator background. * *Nice to have* Content licensing, rights, or publishing industry experience. COMPENSATION Compensation may be adjusted depending on work location. - For New York City-based and California (excluding Bay Area): Estimated annual salary of $141,000 - $180,000. - For Bay Area-based hires: Estimated annual salary of $147,000 - $189,000 EQUITY This role is eligible to participate in Cloudflare’s equity plan. BENEFITS Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. HEALTH & WELFARE BENEFITS * Medical/Rx Insurance * Dental Insurance * Vision Insurance * Flexible Spending Accounts * Commuter Spending Accounts * Fertility & Family Forming Benefits * On-demand mental health support and Employee Assistance Program * Global Travel Medical Insurance FINANCIAL BENEFITS * Short and Long Term Disability Insurance * Life & Accident Insurance * 401(k) Retirement Savings Plan * Employee Stock Participation Plan TIME OFF * Flexible paid time off covering vacation and sick leave * Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Our Account Recovery team plays a critical role in protecting customer accounts while delivering exceptional customer experiences. As an Account Recovery Agent, you'll help customers securely regain access to their accounts by managing sensitive recovery requests, conducting identity verification, investigating account access issues, and making sound security decisions. This role requires a customer-first mindset, strong attention to detail, and a commitment to balancing security with a seamless support experience. A day in the life (Responsibilities) * Own end-to-end resolution of customer account recovery requests, including Multi-Factor Authentication (MFA) resets, verified phone number and OTP resets, email address changes, and account access recovery. * Perform identity and authority verification by following established security protocols before making any account changes. * Investigate account access issues by reviewing account history, login activity, and available internal data to identify potential fraud or unauthorized access attempts. * Apply sound judgment to approve, deny, or escalate recovery requests based on established verification standards and security guidelines. * Support customers across multiple communication channels, including inbound and outbound phone calls, email, and case-based workflows. * Communicate clearly and empathetically during sensitive customer interactions while maintaining security requirements and setting appropriate expectations. * Accurately document investigation findings, verification steps, decisions, and customer interactions to ensure audit-ready case records. * Prioritize and manage workload effectively while meeting quality, compliance, productivity, and service level objectives. * Collaborate closely with cross-functional teams, including Customer Support, Fraud Operations, Trust & Safety, Identity & Access Management, Payroll, and Security, to resolve complex customer cases. * Identify opportunities to improve operational processes while maintaining strong security controls and an exceptional customer experience. What you'll need to thrive (Requirements) * Bachelor's degree in any discipline or equivalent professional experience. * 1–3 years of experience in Customer Support, Fraud Operations, Trust & Safety, Risk Operations, Account Security, Technical Support, or similar operational roles. * Experience handling sensitive customer interactions while maintaining professionalism and empathy. * Strong investigative and analytical skills with the ability to make informed decisions using available information. * Excellent written and verbal communication skills with a customer-first mindset. * High attention to detail and the ability to consistently follow structured processes and security procedures. * Experience working with CRM or case management platforms such as Salesforce, Zendesk, or similar tools. * Ability to manage multiple priorities in a fast-paced operational environment while meeting quality and SLA expectations. * Demonstrated integrity and discretion when handling sensitive customer information and personally identifiable information (PII). * Flexibility to work rotating shifts starting 7:30 PM IST, including evenings, weekends, and holidays, to support customers in standard U.S. hours. What will help you stand out (Nonessential Skills/Nice to Haves) * Experience in fraud prevention, account takeover investigations, identity verification, or cybersecurity support. * Familiarity with authentication and identity management concepts, including Multi-Factor Authentication (MFA), account recovery, and access management. * Experience supporting SaaS, fintech, banking, e-commerce, telecommunications, or other security-focused environments. * Experience using tools such as Salesforce, Splunk, Persona, Okta, Duo, Authy, or similar authentication and investigation platforms. * Knowledge of risk assessment, fraud detection, or trust and safety operations. * Continuous improvement mindset with the ability to identify opportunities to enhance operational efficiency and customer experience. * Ability to navigate ambiguity while balancing customer needs with security and compliance requirements. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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