Sida 1 av 88
Sökrapport & Insikter
Dina pendlingsinställningar är aktiverade, men eftersom Skåne ligger utanför ditt pendlingsavstånd visar vi alla 1760 st lediga tjänster som matchar sökordet "Data & AI Transformation" i regionen, sorterade efter matchningspoäng (bäst restid och lön först).
Tips: Vill du bevaka denna sökning? för att skapa en gratis jobbspanare och få mejl om nya matchande tjänster! 🔔
Stockholm•Heltid•Publicerad: 17 juli•Sista ansökan: 7 aug.
Vill du vara med och accelerera samhällsutvecklingen? På Combitech står vi just nu mitt i en avgörande fas av vår utveckling, där digitalisering, AI, data och automatisering omformar både våra kunders verklighet, våra leveranser och vårt sätt att arbeta. Samtidigt sker utvecklingen i en omvärld präglad av ökad geopolitisk osäkerhet, högre krav på resiliens och säkerhet, samt en teknikutveckling som rör sig snabbare än många organisationer hinner anpassa sig. Vi söker en senior Chief Digital Officer som tar ett tydligt helhetsansvar för vår digitala och AI-drivna transformation, med djup teknisk förståelse, stark förändringskraft och har förmåga att få en hel organisation att röra sig framåt. Hos oss får du en nyckelroll nära VD och ledning, i ett bolag där teknik, säkerhet och mänsklig förmåga möts för att skapa ett smartare och mer motståndskraftigt samhälle. Din roll som Chief Digital Officer Som Chief Digital Officer får du ett övergripande uppdrag att driva Combitechs digitala transformation och AI-förmåga. Du får mandat att tydliggöra riktning, utmana etablerade arbetssätt och omsätta strategi till konkret utveckling för hela organisationen. Samtidigt spelar du en central roll i att stärka Combitechs långsiktiga konkurrenskraft genom att identifiera hur ny teknik, data och AI kan utveckla vårt erbjudande, skapa affärsvärde och positionera oss för framtiden. Du kombinerar ett långsiktigt strategiskt perspektiv med förmågan att initiera, leda och genomföra förändring som skapar verklig förflyttning i verksamheten. Rollen rapporterar till Combitechs VD, Jessica Öberg, och innebär nära samarbete med ledningsgruppen, divisionerna och andra nyckelfunktioner. Eftersom Combitech verkar inom totalförsvar och säkerhetskritiska miljöer behöver du kunna kombinera ett externt och framåtblickande perspektiv med en djup förståelse för de krav, förutsättningar och säkerhetsaspekter som präglar våra kunder och samarbetspartners. Du behöver kunna förstå och omsätta utvecklingen inom teknik, affär, regelverk och säkerhet till lösningar som skapar verksamhetsnytta och samtidigt uppfyller höga krav på säkerhet, tillförlitlighet och långsiktighet. Ditt uppdrag Uppdraget består av fyra centrala områden som tillsammans ska stärka Combitechs konkurrenskraft, innovationsförmåga och interna genomförandekraft. Strategi, riktning och mandat: Du sätter en tydlig riktning för Combitechs digitala och AI-drivna förflyttning, identifierar hinder och skapar en gemensam ledningsberättelse som ger positiv energi, trygghet och framdrift. Du säkerställer att frågorna blir ledningsfrågor med tydligt ägarskap, prioritering och uppföljning. AI-stöd, verktyg och arbetssätt: Du etablerar ett internt stöd, ett kunskapsnav och centre of excellence, där medarbetare och ledare får hjälp att förstå, testa och använda AI och digitala verktyg på ett säkert, effektivt och värdeskapande sätt. Du ser till att organisationen får tillgång till rätt verktyg, rätt kompetens och rätt processer. Infrastruktur, data, säkerhet och compliance: Du driver arbetet med den långsiktiga digitala infrastrukturen, inklusive datahantering, säkra miljöer, informationsflöden, krisberedskap och förmågan att hantera känslig information. Du har respekt för säkerhet och compliance, men också modet att utmana tolkningar och hitta framkomliga vägar i reglerade miljöer. Förändringsledning och framtida affärsmöjligheter: Du möjliggör en organisation som vågar, kan och vill. Du bygger ambassadörskap, samlar kompetens och erfarenheter, stärker förändringsförmågan och fungerar som sparringpartner till divisionerna i frågor som rör framtida affärsmodeller, marknadsposition, automatisering, skalbarhet och nya digitala erbjudanden. Då tjänsten innebär arbete som omfattas av försvarssekretess krävs det att du genomför och godkänns i en säkerhetsprövning med registerkontroll. OBS! Urval sker efter sista ansökningsdag på grund av semestertider. Vi ser fram emot din ansökan och återkoppling sker i augusti/september. Vem är du? Vi söker dig som har erfarenhet från en liknande roll där du framgångsrikt har drivit digital transformation, AI-omställning eller större teknikdrivna förändringsprogram i en komplex organisation. Du har gjort resan förut och kan visa hur du har gått från vision till faktisk förändring, med både teknisk tyngd och organisatoriskt genomslag. Du har djup förståelse för teknik, data, AI, digitala plattformar och moderna arbetssätt, samtidigt är du en förändringsledare som kan översätta komplex teknik till riktning, beslut och handling. Du har förståelse för hur säkerhet, GDPR, informationsklassning och compliance påverkar möjligheten att utveckla nya lösningar. Som person är du framåtlutad, nyfiken och modig med integritet och auktoritet. Du kan utmana där organisationen bromsas av otydlighet, oro eller gamla arbetssätt och samtidigt få människor med dig i förändringen. Du vet att hållbar transformation bygger på engagemang, förståelse och förankring, inte enbart på införandet av nya digitala verktyg. Vi tror att du har erfarenhet av att arbeta nära ledning och styrelse i frågor som rör teknik, strategi, affärsutveckling och förändring. Du är van att prioritera, bygga strukturer och skapa framdrift även när frågorna är nya, komplexa eller saknar självklara svar. Du trivs i gränslandet mellan strategisk höjd och praktisk implementation. Vill du veta mer om hur det är att arbeta hos oss? Kolla in våra karriärsidor! Resor och flexibilitet är en naturlig del av rollen. Placeringsort är sannolikt Stockholm, Linköping eller Göteborg, men andra orter kan vara aktuella.
Digital TransformationAIChange Management
Remote•Publicerad: 17 juli•Sista ansökan: 16 aug.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Overview of the Role As the Manager, Solutions Architecture - UK/I (Pre-Sales) at GitLab, you'll manage a distributed team of Solutions Architects working with customers across the UK and Ireland, with scope to grow into additional countries within the region over time, such as Sweden and the Netherlands. In this player-coach role, you'll guide technical strategy across complex sales motions while also stepping directly into high-impact opportunities to help your team secure technical wins and build customer confidence in GitLab's platform approach. At GitLab, we work at the intersection of technical sales strategy, team development, and operational scale, and you'll help translate customer requirements into clear business outcomes. You'll partner closely with regional go-to-market counterparts and cross-functional teams including Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture team. In our all-remote environment, you'll help shape how we grow the Solutions Architecture organization across UK/I by building strong operating rhythms, strengthening executive relationships, and creating the conditions for your team to do their best work. This role suits someone who combines technical depth, strong judgment, and a hands-on approach to winning business and scaling teams. Some of the types of projects you'll work on: * Running technical evaluations, executive workshops, demos, and proof-of-concept engagements that help customers map GitLab's DevSecOps platform to their business goals * Building regional operating practices that improve team execution, strengthen cross-functional alignment, and scale the impact of Solutions Architects across UK/I What you'll do * Manage a team of intermediate and senior Solutions Architects across the UK and Ireland, with scope to expand into other countries within the region such as Sweden and the Netherlands as the team grows, setting clear direction and enabling high-quality execution across UK/I. * Act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to help secure the technical win. * Guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs are translated into meaningful technical and business outcomes. * Work cross-functionally with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align on priorities and execute against regional goals. * Manage dotted-line relationships with Channel Solutions Architects and subject matter experts, driving accountability, collaboration, and alignment around common goals. * Maintain strong operational discipline across workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution. * Define and track key performance indicators for the team, communicating progress, risks, and priorities clearly to your team, peers, and senior stakeholders. * Hire, develop, and retain high-performing Solutions Architects while strengthening team capability, encouraging innovation, and building a scalable regional organization for future growth. What you'll bring * Experience managing technical teams in software or technology sales, pre-sales, consulting, or a related environment, with direct exposure to the UK and Ireland; exposure to other European markets such as Sweden or the Netherlands is a plus, given the scope for the role to grow into these countries over time. * Strong background in solution architecture or comparable practical experience, with the ability to relate technical depth to customer business value and apply transferable experience from adjacent domains while learning GitLab and related tools. * Proven success developing, mentoring, and scaling Solutions Architecture practices or similar customer-facing technical organizations in growing businesses. * Strong communication and technical presentation skills, with the ability to engage effectively across cultures and with both technical and business stakeholders. * Demonstrated business acumen and sound judgment, balancing technical excellence with commercial outcomes and regional priorities. * Track record of influencing cross-functional stakeholders and building strong partnerships across Sales, Channel, Marketing, Enablement, Product, and other senior stakeholder groups. * Experience building inclusive, high-performing teams and creating clear, accountable operating practices in a distributed or remote environment. * A genuine curiosity for AI, with a habit of weaving AI tools into your own day-to-day work to move faster and think sharper, and an eye for how that same mindset can be turned outward to deepen and elevate customer engagement. * Ability and willingness to travel in line with business needs and GitLab's travel policy. * We are currently only able to accept applicants based in the UK or Ireland #LI-CM1 About the team The Solutions Architects team at GitLab is an established technical partner for the field, and we help customers and internal teams see the value of GitLab's platform approach during complex engagements. We combine technical credibility, customer confidence, and strong business partnership to enable success across the customer journey. Our work helps turn technical validation into confidence, momentum, and long-term value for prospects, customers, and partners. We also play an important role in linking the field to the rest of GitLab. By working closely with go-to-market and product organizations, we surface customer feedback that informs conversations about product direction, enablement, services, and messaging. As a globally distributed team, we rely on clear communication, consistent ways of working, and thoughtful collaboration to help customers across multiple regions and functions. We are focused on strengthening regional execution, building scalable practices for technical engagement, and helping GitLab grow through consistent, high-quality customer experiences. We're an important team for GitLab's continued growth because we combine team direction, technical expertise, and operational rigor in a way that helps the business scale while staying close to customer needs. HOW GITLAB WILL SUPPORT YOU * Benefits to support your health, finances, and well-being * Flexible Paid Time Off * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental leave * Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
SA
Sydney•Publicerad: 17 juli•Sista ansökan: 16 aug.
CSQ327R50 Databricks is redefining what organisations can achieve with data and AI. As the unified platform powering the world's most ambitious data-driven enterprises, we sit at the intersection of cloud migrations, AI transformation, and real-time intelligence—and our customers challenge us every day to go further. As Manager, Forward Deployed Engineering for NSW, you will lead a high-performing team of Forward Deployed Engineers and AI Engineers at the forefront of this transformation. Partnering with Databricks' most strategic enterprise accounts, you will shape how Australia’s leading organisations migrate to the lakehouse, build next-generation AI and GenAI systems, and unlock sustained business value from their data investments. As a people leader, you will build and scale a team that represents Databricks' highest standard of technical excellence and customer impact. Your team will partner with ASX100 enterprises across industries to architect and deliver mission-critical solutions, from large-scale data migrations and legacy modernisation programs to cutting-edge generative AI, MLOps, and AI agent deployments. You will set the bar for delivery quality, grow world-class talent, and drive the strategic governance framework that ensures every engagement is executed with precision and measurable impact. THE IMPACT YOU WILL HAVE: * Drive regional performance targets—including billable utilisation, team growth, and hiring—while championing delivery excellence and customer success across the ANZ FDE portfolio * Lead high-stakes enterprise engagements: partner with Account Executives, Engagement Managers, and Field Engineering leaders to position and deliver transformational PS programs spanning data migrations, AI/ML platforms, and advanced analytics * Champion delivery governance and operational rigor: establish best practices for project oversight, risk management, and quality standards that scale with a growing RSA & AI Engineering practice * Act as executive escalation point for critical customer situations, leveraging deep technical credibility and leadership judgment to protect strategic relationships and drive resolution * Develop and retain exceptional technical talent: mentor Resident Solutions Architects and AI Engineers through structured career pathways, technical coaching, and a culture of innovation, mastery, and continuous growth WHAT WE LOOK FOR: * 4+ years of people leadership experience managing high-performing technical delivery teams, solution architects, or professional services organisations—with a proven track record of building excellence-driven cultures * 5+ years of hands-on individual contributor experience as a technical solutions architect or data/AI engineer, providing the technical depth to coach and credibly support senior practitioners * Demonstrated success leading large-scale data platform migrations and AI/ML programs within enterprise environments, across industries such as Finance, Healthcare, Retail, Telco, or Energy * Strong executive presence and stakeholder management skills, with experience navigating complex, high-stakes customer environments and influencing at the C-suite level * Familiarity with Databricks, Apache Spark™, MLflow, Delta Lake, or the modern data and AI ecosystem; hands-on experience with Databricks or a direct competitor is highly valued About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Professional Services Operations
San Mateo•Publicerad: 17 juli•Sista ansökan: 16 aug.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is currently at a critical inflection point in its financial evolution. We recently achieved a significant payout milestone to our Creator community in 2025. To successfully build upon this momentum year over year while controlling our costs, a world-class payments and wallets ecosystem is essential to ensure frictionless transactions across the platform for our Users and Creators. This role offers the rare opportunity to lead a 0-to-1 buildout of a new payments division. If successful, you will transition Roblox from standard payment processing to a strategic orchestration model, utilizing AI-driven approach to optimize significant transaction cost. Beyond cost savings, you will spearhead the transformation of our creator payouts, building a product designed to empower the livelihood of millions of developers through instant, transparent, and global financial access. YOU WILL * Own Global Partnership Negotiation & Account Management: Lead RFPs and high-stakes contractual negotiations with major global payment processors (e.g., Stripe, PayPal, etc) and financial institutions. * Establish formal business relationships where none currently exist, securing advantageous commercial terms that are accretive to Roblox’s bottom line. * Build Payment Orchestration Strategy & Development: Lead the transition from current legacy systems to a multi-partner orchestration system. * Achieve optimal routing based on cost and conversion, potentially saving hundreds of millions of dollars in transaction fees in year one. * Transform Creator Payout : Drive the business strategy and partnerships required to modernize our existing infrastructure into a proprietary, end-to-end financial platform for creators to run their businesses on Roblox * Dramatically improve creator retention and satisfaction by reducing payout latency and fees, directly impacting "Time-on-Platform" and developer ecosystem growth. * Lead Cross-Functional Enterprise Deal Execution: Lead cross-functional deal teams comprising Legal, Finance, Privacy, and Engineering stakeholders. * Execute complex contracts that satisfy global regulatory compliance (KYB/KYC/AML) while ensuring speed-to-market for new financial features. * Expand into Emerging Markets: Develop a strategy for handling international currency exchange volatility and local payment methods in high-growth regions. * Unlock revenue in emerging markets by mitigating FX risk and reducing the barrier to entry for new developers. * Bridge Business & Engineering: Translate commercial opportunities into "second-level" technical requirements, such as ledger design and API integration standards. * Ensure the engineering roadmap is aligned with commercial viability, preventing technical debt and ensuring the infrastructure supports real-time global payments. * Optimize Performance : Implement a rigorous "Payment Excellence" framework to monitor authorization rates and fraud thresholds. * Deliver incremental revenue gains where even a 0.01% improvement in authorization rates translates to millions in retained bookings. * Future-Proofing for Agentic Commerce: Evaluate and integrate emerging technologies, including AI agents and blockchain rails, into the payments strategy. * Secure Roblox’s position as a leader in the future "agentic economy," where automated systems may negotiate and execute transactions on behalf of users. YOU HAVE * 10+ years of Business Development experience specifically within the Consumer Financial Services, Digital Payments, Fintech, or Digital Wallet sectors * Proven track record of a 0-to-1 buildout of a payments division or financial product line, demonstrating the ability to operate without established playbooks * Bilingual Fluency (Tech/Business): Ability to articulate complex technical concepts (API orchestration, tokenization, ledger systems) to engineers while simultaneously modeling multi-year economic impacts for C-suite executives. * Global Regulatory Acumen: Deep understanding of the global regulatory landscape, including PSD2, KYC/AML compliance, and card network rules, to navigate international expansion risks effectively. * Complex Negotiation Skills: Demonstrated success in negotiating and signing deals with payment networks, acquirers, and banks, effectively balancing unit economics with legal and privacy constraints. * Strategic Ecosystem Architecture: Ability to view payments not as a utility but as a strategic asset class, capable of designing partnerships that drive long-term ecosystem value rather than just transactional volume. * Analytical Rigor: Strong data processing and analytical skills to model ROI, forecasting, and "payment excellence" metrics (e.g., authorization rates, FX margins). * Leadership in Ambiguity: Experience thriving in unstructured, fast-moving environments where you must influence executive decision-making and manage multiple high-priority workstreams independently. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $276,310—$310,810 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Business Development
San Mateo•Publicerad: 17 juli•Sista ansökan: 16 aug.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization’s mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product verticals, we use this extensive toolbelt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure impact on our community of players and creators. WHY CREATOR SERVICES? At Roblox, the Creator Services team enables unbounded creation through reliable core services and novel AI applications. As a Senior Data Scientist focused on Machine Intelligence, you will bridge the gap between high-tier engineering infrastructure and cutting-edge ML applications. You will be the primary strategic partner to product and engineering leadership, transforming unstructured data into actionable business insights and user-facing products. This is a "zero-to-one" environment. You will be tasked with creating standards for entirely new data formats and building the analytical frameworks that define how machine learning drives creator success and platform sustainability. YOU WILL: * Lead ML-Driven Transformation: Act as the lead data partner to engineering and product leadership, shaping roadmaps for ML products by translating technical approaches into interpretable, movable metrics. * Model Unstructured Data: Develop sophisticated ML models for unstructured data—including text, images, and video—to improve product measurement and external user experiences. * Own data workflows end-to-end: Drive work from ideation through data collection, pipeline development, and modeling, to produce outputs that inform leadership decisionmaking. * Design Causal Frameworks: Design complex experiments to quantify the impact of foundational service updates and AI-driven features on the broader Roblox ecosystem. * Translate Technical Wins into Business Value: Bridge the gap between deep-tier engineering metrics and high-level business impact. Own the narrative that helps stakeholders understand how service improvement drives creator success and platform sustainability. YOU HAVE: * Advanced Academic Background: A BS, MSc, or PhD in Computer Science, Statistics, Applied Math, or a related quantitative field. * ML Expertise: Proven experience in ML modeling on unstructured data (text, images, video) and the ability to turn these models into useful data products. * Strategic Influence: A demonstrated ability to influence senior leaders through clear narratives and decision memos on complex technical topics. * Comfort with Ambiguity: Experience in environments where no standard data formats exist * NLP Knowledge: Familiarity with measuring translation quality and assessing feedback loops. * Technical Mastery: Expert-level knowledge of statistics, A/B testing, and causal inference in complex, mediated settings * Engineering Fluency: The ability to grasp complex system architectures, data flows, and high-throughput schemas. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $221,380—$263,670 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Data ScienceAIMachine Learning
India - Update Location•Publicerad: 17 juli•Sista ansökan: 16 aug.
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for an Analyst, Business Performance to join our team. This is a hybrid role, reporting to the Director, Business Performance in the Office of CEO Business Performance department. You will lead strategic initiatives and optimize operations across the organization, making your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. You’ll champion innovation and help deliver a growing portfolio of capabilities in threat prevention, visibility, and business enablement. What you’ll do (Role Expectations) * Own and drive complex, cross-functional projects aimed at accelerating growth, optimizing operations, and improving profitability * Collaborate with leadership to design, execute, and track strategic initiatives focused on business growth and operational efficiency * Conduct market research, competitive analysis, and performance reviews to guide growth strategies effectively * Develop and implement data-driven strategies to enhance organizational processes and scalability * Develop and maintain core business models, forecasts, and dashboards to monitor KPIs and communicate findings to stakeholders Who You Are (Success Profile) * You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. * You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. * You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. * You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. * You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) * Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain * Educational Background in Business, Finance, Economics, Operations, or a related field * 3-5 years of experience in strategy, management consulting, or operational roles within dynamic industries * Exhibited expertise in financial modeling, KPI tracking, and performance evaluations alongside strong problem-solving and decision-making skills * Proficiency in analytical tools such as Excel, SQL, Tableau, Power BI, and other data visualization platforms What Will Make You Stand Out (Preferred Qualifications) * Experience leveraging predictive AI models or automated machine learning tools to enhance macroeconomic forecasting and corporate performance dashboards * Experience in industries like consulting, finance, or technology * Prior exposure to strategic planning or change management initiatives #LI-Hybrid #LI-NT1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Executive
Seoul•Publicerad: 17 juli•Sista ansökan: 16 aug.
As a Sales Development Representative (SDR), you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth segment. By partnering with internal stakeholders, you will help IT and Technology innovators across markets recognize Datadog’s impact in their digital transformation and migration to the cloud. SDRs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Collaborate cross-functionally with various Datadog teams * Drive initial prospect qualification and schedule discovery meetings * Develop, present, and implement strategies for acquiring new business * Conduct outbound outreach by cold calling and emailing prospective customers * Learn to follow a well-defined methodology to help identify a customer's unique needs Who You Are: * Motivated by a career in sales * Someone with an innate curiosity to learn * Have a desire to succeed alongside teammates * Proven in your written and verbal communication * Comfortable with being able to learn from rejection Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: * High income earning opportunities based on self performance * New hire stock equity (RSU) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * Sales training in MEDDIC and Command of the Message * Intra-departmental mentor and buddy program for in-house networking * An inclusive company culture, opportunity to join our Community Guilds * Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid ---------------------------------------------------------------------------------------------------------------------------------- About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Melbourne•Publicerad: 17 juli•Sista ansökan: 16 aug.
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for an Account Executive to join our APJ Field Sales team in Melbourne, reporting to the Regional Director. You are an experienced Melbourne-based sales professional who is truly customer-obsessed and passionate about solving problems with creative, tailored solutions. You’ll thrive on the challenge of building a business—owning the full sales cycle, driving new opportunities, and growing strategic customer relationships in a high-performing environment that values deep collaboration and winning together. What you’ll do (Role Expectations) * Understand and resolve customer pain points using Zscaler's unique value proposition * Develop and execute detailed Enterprise territory and account plans involving executive coverage, partner alignment, and marketing support * Partner with Solution Engineers and engage cross-functional teams within the organization to support customers * Foster long-term, high-trust relationships with executives and key customer stakeholders * Build pipeline within existing Enterprise customers and through new logo acquisition, presenting value propositions effectively, and maintaining Salesforce records Who You Are (Success Profile) * You act like an owner. Your passion for the mission fuels your bias for action, and you operate with integrity because you genuinely care about the outcome. * You are a high-trust collaborator. You are ambitious for the team, not just yourself, knowing that candor delivered with clarity and respect is the truest form of teamwork. * You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems from start to finish. * You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that inspires your team to stay focused on the solution. * You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive, maintaining a relentless focus on execution. What We’re Looking for (Minimum Qualifications) * 8+ years of Sales and Account Management experience * Relevant industry experience working with Enterprise customers * Established, high-trust customer relationships within the region * Experience working in leading software companies or consulting organisations * Proven ability as a self-starter who is able to bring disruptive technologies to the benefit of customers What Will Make You Stand Out (Preferred Qualifications) * A demonstrable track record of achievement in prior sales roles * Experience selling to multiple levels within an organisation, including executive-level selling * Proficiency in solution selling and value-based selling methodologies #LI-NL1 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Bangkok•Publicerad: 17 juli•Sista ansökan: 16 aug.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. About the Team The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive. Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it. At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters. Opportunity We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services. This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention. In this role, you will lead the teams responsible for: * People Help Desk / Tier 1 services * Tier 0 / self-service and knowledge foundations * Global People Relations Services, including case governance and specialist support for complex employee relations matters You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance. This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization. This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations. What you’ll do Lead Agoda’s People Services front door and employee support model * Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. * Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. * Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. * Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. Lead the People Services & Help Desk team * Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. * Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. * Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. * Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. Lead Global People Relations Services * Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. * Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. * Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. * Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. * Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. Own the operating interfaces across Tier 1, People Relations, and specialist teams * Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. * Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. * Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. * Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. Build Tier 0 / self-service and knowledge management foundations * Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. * Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. * Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. * Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. Enable digital, conversational, and AI-supported service delivery * Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. * Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. * Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. * Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. Drive operational excellence and continuous improvement * Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. * Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. * Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. * Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. Lead through insight, stakeholder partnership, and change * Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. * Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. * Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. * Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. What you’ll need to succeed * Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. * Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. * Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. * Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. * Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. * Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. * Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. * Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. * Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. * Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. * Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. * Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. It’s great if you also have * Experience in a global or regional HR shared services / People services environment. * Experience leading both broad employee support teams and specialist employee relations or case management teams. * Experience in knowledge management, service content strategy, and self-service adoption. * Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. * Experience improving employee experience through service redesign, process simplification, or digital product thinking. * Experience in a high-growth tech, internet, or digital business. * Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. Why this role matters This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence. As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally. #PeopleServices #HRSharedServices #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Bangalore #India #Bengaluru #India #Hyderabad #India #NewDelhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Bangkok•Publicerad: 17 juli•Sista ansökan: 16 aug.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. About the Team The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive. Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it. At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters. Opportunity We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services. This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention. In this role, you will lead the teams responsible for: * People Help Desk / Tier 1 services * Tier 0 / self-service and knowledge foundations * Global People Relations Services, including case governance and specialist support for complex employee relations matters You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance. This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization. This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations. What you’ll do Lead Agoda’s People Services front door and employee support model * Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. * Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. * Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. * Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. Lead the People Services & Help Desk team * Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. * Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. * Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. * Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. Lead Global People Relations Services * Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. * Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. * Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. * Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. * Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. Own the operating interfaces across Tier 1, People Relations, and specialist teams * Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. * Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. * Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. * Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. Build Tier 0 / self-service and knowledge management foundations * Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. * Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. * Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. * Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. Enable digital, conversational, and AI-supported service delivery * Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. * Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. * Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. * Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. Drive operational excellence and continuous improvement * Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. * Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. * Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. * Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. Lead through insight, stakeholder partnership, and change * Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. * Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. * Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. * Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. What you’ll need to succeed * Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. * Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. * Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. * Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. * Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. * Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. * Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. * Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. * Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. * Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. * Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. * Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. It’s great if you also have * Experience in a global or regional HR shared services / People services environment. * Experience leading both broad employee support teams and specialist employee relations or case management teams. * Experience in knowledge management, service content strategy, and self-service adoption. * Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. * Experience improving employee experience through service redesign, process simplification, or digital product thinking. * Experience in a high-growth tech, internet, or digital business. * Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. Why this role matters This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence. As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally. #PeopleServices #HRSharedServices #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Bangalore #India #Bengaluru #India #Hyderabad #India #NewDelhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Bangkok•Publicerad: 17 juli•Sista ansökan: 16 aug.
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. About the Team The People Team at Agoda is committed to attracting, developing, and retaining exceptional talent from across the globe. We work to create an inclusive, high-performing, and engaging environment where employees can grow, contribute meaningfully, and do their best work. Through a strong focus on people experience, service quality, and business partnership, we help Agoda scale while preserving what makes our culture distinctive. Within the People Team, the People Experience and Services function is responsible for designing and delivering critical people experiences, services, and operating foundations that support employees and managers across the employee lifecycle. This includes enabling smooth onboarding and mobility experiences, delivering effective workplace and office services, and ensuring employees have access to timely, trusted, and high-quality support when they need it. At the center of this model sits People Services & Help Desk — Agoda’s front door for People support — supported by specialist service teams such as People Relations Services. Together, these teams play a critical role in how employees and managers experience the People function day to day: through clear guidance, responsive support, effective issue resolution, and trusted handling of sensitive people matters. Opportunity We are looking for an Associate Director, Head of People Services & Help Desk to lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services. This is a key leadership role within People Experience and Services, responsible for shaping how employees and managers access support across a wide range of People topics — from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention. In this role, you will lead the teams responsible for: * People Help Desk / Tier 1 services * Tier 0 / self-service and knowledge foundations * Global People Relations Services, including case governance and specialist support for complex employee relations matters You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This includes strengthening service standards, improving routing and handoffs across teams, enabling greater self-service, and ensuring sensitive employee matters are handled with appropriate quality, consistency, and governance. This role is ideal for a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization. This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote work or the possibility of being based in other locations. What you’ll do Lead Agoda’s People Services front door and employee support model * Lead Agoda’s employee-facing People Services model across Tier 1 Help Desk support, Tier 0 self-service, and the interface into specialist support teams. * Define and evolve how employees and managers access support across People topics, ensuring a clear, seamless, and trusted experience. * Establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. * Ensure Agoda’s People support model scales effectively with organizational growth, complexity, and global reach. Lead the People Services & Help Desk team * Lead, manage, and develop the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics such as policies, processes, employee data, benefits, onboarding, leaves, mobility, and general employee lifecycle support. * Set service standards, KPIs, quality expectations, and operating controls to ensure timely, accurate, and compliant case handling. * Build a strong service culture with clear accountability for employee experience, right-first-time resolution, responsiveness, and professionalism. * Oversee workforce planning, capacity management, and prioritization across service demand, seasonal peaks, and new People initiatives. Lead Global People Relations Services * Lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, investigations, disciplinary actions, involuntary exits, and employee matters arising from organizational change. * Ensure clear service ownership, escalation pathways, and governance across People Relations case handling. * Partner closely with HR Business Partners, Legal, Compliance, and other relevant stakeholders to ensure people relations matters are handled fairly, consistently, pragmatically, and in line with internal policies and local legal requirements. * Drive high standards in case management, documentation, risk identification, and decision quality across the People Relations team. * Use case trends and themes to inform improvements in manager guidance, policy design, service processes, and broader practices. Own the operating interfaces across Tier 1, People Relations, and specialist teams * Serve as the senior operational owner for how work flows between Help Desk / Tier 1, People Relations Services, and other Tier 2 / specialist teams across the People organization. * Define and continuously improve routing logic, escalation models, intake criteria, handoffs, service ownership, and resolution pathways. * Ensure employees and managers experience a joined-up service model even when multiple People teams are involved. * Clarify roles and interfaces across Help Desk, People Relations, Payroll, Rewards, Mobility, People Partners, CoEs, and other specialist teams. Build Tier 0 / self-service and knowledge management foundations * Develop and execute Agoda’s roadmap for Tier 0 / self-service, moving the organization toward more proactive, intuitive, and self-directed resolution of common People queries. * Own and strengthen the People knowledge ecosystem, including FAQs, help content, decision trees, agent guidance, and employee-facing support materials. * Partner with policy owners and People SMEs to simplify complex topics into clear, scalable, and user-friendly content. * Drive case deflection, knowledge reuse, content governance, and self-service adoption through disciplined measurement and continuous improvement. Enable digital, conversational, and AI-supported service delivery * Partner with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management. * Identify and help shape practical use cases for conversational and agentic AI within People Services, ensuring they enhance employee experience and complement human support. * Provide leadership input into the design, testing, rollout, and continuous refinement of AI-enabled and digital service solutions. * Ensure appropriate controls, privacy, escalation paths, and trust mechanisms are in place for all digital and AI-supported support channels. Drive operational excellence and continuous improvement * Monitor and improve key service performance metrics across Help Desk and People Relations Services, such as case volume, first contact resolution, time to resolution, service quality, customer satisfaction, escalation rates, re-open rates, and self-service deflection. * Lead ongoing improvements in workflows, playbooks, standard responses, training, quality assurance, and reporting. * Partner with People Service Excellence and other stakeholders to simplify processes, remove friction, and improve end-to-end employee and manager experiences. * Ensure effective controls, compliance, documentation standards, and data privacy practices are embedded across service operations. Lead through insight, stakeholder partnership, and change * Act as the senior People Services contact for service performance, priorities, risks, and transformation opportunities. * Provide regular insight and reporting to People leaders on service trends, root causes, organizational pain points, and improvement opportunities. * Partner with Communications and relevant People teams to coordinate messaging around policy changes, process updates, and new tools or services. * Support broader People transformation by bringing an employee-service lens to operating model design, simplification, and capability building across the function. What you’ll need to succeed * Bachelor’s degree in business, Human Resources, Operations, Law, Psychology, or a related field; advanced degree is a plus. * Typically, 10+ years of relevant experience across HR shared services, employee services, People operations, employee relations, HRBP, service delivery, or related functions, including significant leadership experience. * Demonstrated experience leading managers and/or multiple service teams in a complex, matrixed, and fast-paced environment. * Strong experience running a service or support function with clear accountability for quality, responsiveness, service design, and stakeholder experience. * Strong understanding of multi-tier service delivery models, including Tier 0 / self-service, Tier 1 support, and specialist / Tier 2 case management. * Meaningful exposure to employee relations or complex people issue resolution, with sound judgment on sensitive matters and a strong appreciation for governance, risk, and consistency. * Strong skills in service design, operating model improvement, process improvement, and cross-functional workflow design. * Experience with HR technology platforms and service tools such as HRIS, case management systems, knowledge bases, and digital support tools. * Demonstrated ability to use data and analytics to monitor performance, identify themes and root causes, and drive prioritization and decision-making. * Excellent stakeholder management and communication skills, with the ability to build trust and influence across leaders, specialist teams, and cross-functional partners. * Strong people leadership capability, including coaching leaders and managers, building team capability, and creating a high-performance, service-oriented culture. * Comfort operating in a global, evolving, and ambiguous environment, with a strong bias for execution, improvement, and scale. It’s great if you also have * Experience in a global or regional HR shared services / People services environment. * Experience leading both broad employee support teams and specialist employee relations or case management teams. * Experience in knowledge management, service content strategy, and self-service adoption. * Hands-on exposure to conversational AI, chatbots, virtual assistants, or workflow automation in HR or customer support environments. * Experience improving employee experience through service redesign, process simplification, or digital product thinking. * Experience in a high-growth tech, internet, or digital business. * Familiarity with global organizations operating across multiple countries, cultures, and regulatory environments. Why this role matters This role is a unique opportunity to shape how Agoda employees and managers experience People support at scale. From everyday HR queries to more complex and sensitive employee matters, the teams in this scope play an important role in making sure our people feel supported, informed, and able to navigate key moments in their Agoda journey with confidence. As Associate Director, Head of People Services & Help Desk, you will help build a more connected, scalable, and future-ready support model, improving service quality, strengthening self-service, and ensuring complex cases are handled with care and consistency. Your work will directly influence employee experience, manager effectiveness, and how the People function continues to evolve as Agoda grows globally. #PeopleServices #HRSharedServices #Singapore #Singapore #London #England #HongKong #HongKong #Berlin #Germany #Paris #France #Tokyo #Japan #Shanghai #China #Beijing #China #Sydney #Australia #KualaLumpur #Malaysia #Bangkok #Thailand #Seoul #SouthKorea #Amsterdam #Netherlands #Dublin #Ireland #Barcelona #Spain #Madrid #Spain #Warsaw #Poland #Prague #CzechRepublic #Budapest #Hungary #Dubai #UnitedArabEmirates #Bangalore #India #Bengaluru #India #Hyderabad #India #NewDelhi #India #Delhi #India #Gurgaon #India #Gurugram #India #Noida #India #Mumbai #India #Pune #India #Chennai #India #Jakarta #Indonesia #Manila #Philippines #HoChiMinhCity #Vietnam #Hanoi #Vietnam #Taipei #Taiwan #Shenzhen #China #Munich #Germany #Zurich #Switzerland PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS. DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Linköping•Heltid•Publicerad: 17 juli•Sista ansökan: 23 aug.
På Tekniska verken i Linköping befinner sig Division Digitalisering i en omfattande transformationsfas där nya arbetssätt, strukturer och förmågor byggs upp för att möta framtidens behov. AI och digital innovation kommer att vara viktiga möjliggörare i den utvecklingen - men för att skapa verkligt värde krävs mer än ny teknik. Därför söker vi nu en AI & Digital Innovation Lead som kan omsätta möjligheter till struktur, riktning och verksamhetsnytta. En nyckelroll i att utveckla hur Tekniska verken arbetar med artificiell intelligens och digital innovation. Rollen är ny och erbjuder en unik möjlighet att vara med och bygga upp koncernens förmåga inom AI och digital innovation, och att forma hur AI används ansvarsfullt, säkert och regelefterlevande i en samhällsviktig verksamhet. Om rollen Som AI & Digital Innovation Lead har du en senior specialistroll inom Division Digitalisering med koncernövergripande uppdrag att utveckla och driva Tekniska verkens AI- och innovationsförmåga. Rollen verkar i gränslandet mellan verksamhet, digitalisering och teknik och fungerar som ett strategiskt stöd till ledning, verksamheter och arkitekturfunktioner. Du identifierar hur AI och digital innovation kan skapa störst värde för verksamheten, utvecklar gemensamma arbetssätt och principer samt vägleder organisationen i strategiska vägval. Rollen innebär att skapa rätt förutsättningar för att organisationen ska kunna använda AI och digital innovation på ett effektivt, säkert och hållbart sätt. Du driver också ett strukturerat arbete med digital innovation, så att nya idéer fångas upp, prövas och omsätts till konkret verksamhetsnytta. I rollen ansvarar du för att driva utvecklingen av ansvarsfull AI i praktiken. Tillsammans med säkerhets- och arkitekturfunktionerna omsätter du krav på governance, regelefterlevnad och säkerhet till arbetssätt och principer som verksamheten kan följa, med stöd i GDPR, EU AI Act, ISO/IEC 42001, ISO/IEC 27001 och NIS2. Du blir en central drivkraft i att etablera AI och digital innovation som en naturlig del av Tekniska verkens verksamhetsutveckling och arbetar nära Enterprise Architect, affärsnära applikationer, informationssäkerhet och övriga specialistfunktioner. Huvudsakliga arbetsuppgifter: Bidra till Digitaliseringens AI- och innovationsstrategi, målbild och färdplan Identifiera och analysera hur AI och digital innovation kan bidra till ökad verksamhetsnytta inom koncernens olika verksamhetsområden Driva och strukturera arbetet med digital innovation - fånga upp, kvalificera och pröva nya idéer och omsätta dem till konkreta initiativ Ge strategisk rådgivning till ledning och verksamhet inom AI, datadriven utveckling och digital innovation Driva utvecklingen av AI-governance tillsammans med arkitektur- och säkerhetsfunktionerna och omsätta den till tillämpbara arbetssätt och principer Säkerställa att AI-relaterade initiativ följer relevanta regelverk och standarder - GDPR, EU AI Act, ISO/IEC 42001, ISO/IEC 27001 och NIS2 Bidra till att etablera principer och ramverk för AI Kvalificera, prioritera och värdera AI-initiativ utifrån verksamhetsnytta, risk och genomförbarhet Översätta verksamhetsbehov till genomförbara koncept och vägleda arkitektur- och leveransfunktioner i genomförandet Utvärdera AI-plattformar, leverantörer och tekniska lösningar som underlag för strategiska vägval och inköp Bedriva omvärldsbevakning och analysera utvecklingen inom AI, data och digital innovation för att omsätta nya möjligheter till konkret verksamhetsutveckling Bidra till att höja organisationens mognad inom AI och digital innovation genom utbildningar, workshops och kunskapsspridning Om dig Vi söker dig som drivs av att utveckla verksamheter med hjälp av ny teknik. Du har ett strategiskt perspektiv och ser AI och digital innovation som verktyg för att skapa långsiktigt värde, effektivare arbetssätt och bättre beslutsfattande. Rollen innebär många kontaktytor och ett nära samarbete med både verksamhet, ledning och specialistfunktioner. Därför är det viktigt att du har lätt för att bygga förtroende, skapa engagemang och omsätta komplexa frågeställningar till tydliga rekommendationer och konkreta initiativ. Vi tror också att du motiveras av att bygga upp något nytt och uppskattar möjligheten att påverka hur AI kommer att användas i en stor och samhällsviktig organisation. För att lyckas i rollen tror vi att du har erfarenhet inom flera av följande områden: Akademisk examen inom exempelvis IT, systemvetenskap, datavetenskap, informationssystem eller annat relevant område, alternativt motsvarande arbetslivserfarenhet Flerårig erfarenhet från en senior roll inom AI, datavetenskap, dataplattformar, digital innovation, verksamhetsutveckling eller arkitektur, gärna i en större organisation eller koncern Dokumenterad erfarenhet av att omsätta verksamhetsbehov till tekniskt genomförbara AI- och datainitiativ Erfarenhet av strategiskt och rådgivande arbete nära ledning eller beslutsforum Djup förståelse för artificiell intelligens, generativ AI, maskininlärning, dataanalys och den snabba utvecklingen inom området Erfarenhet av att utveckla eller arbeta med principer, styrning eller ramverk för AI, data eller digital utveckling Erfarenhet av ansvarsfull AI, AI-governance eller riskstyrning i samverkan med säkerhets- och arkitekturfunktioner God kunskap om relevanta regelverk och standarder inom AI, informationssäkerhet och dataskydd, såsom GDPR, EU AI Act, ISO/IEC 42001, ISO/IEC 27001 och NIS2 Förmåga att kommunicera komplexa tekniska frågor på ett tydligt och pedagogiskt sätt Mycket goda kunskaper i svenska och engelska, både i tal och skrift Det är meriterande om du har erfarenhet från samhällsviktig verksamhet, energisektorn eller annan komplex organisation samt erfarenhet av AI, informationsstyrning eller data management. Om Tekniska verken Tekniska verken är en kommunal koncern som tillhandahåller ett brett utbud av samhällsviktiga tjänster till cirka 260 000 privat- och företagskunder, främst i Linköping och regionen däromkring. Koncernen verkar inom olika affärsinriktningar inom infrastruktur, energi och miljö. Tekniska verken har en stark hållbarhetsprofil och målet är att skapa världens mest resurseffektiva region. Genom att arbeta cirkulärt – där avfall blir till resurser – har Tekniska verken en unik förmåga att koppla ihop olika verksamheter och bidra till ett effektivt och miljövänligt samhälle.
Artificial IntelligenceDigital InnovationStrategi
Bangalore•Publicerad: 17 juli•Sista ansökan: 16 aug.
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE As a Staff Backend Engineer on GitLab's Events & Messaging Platform team, you'll be a foundational technical leader on a high-visibility infrastructure initiative that sits underneath nearly everything GitLab ships. GitLab runs two separate systems for async work today — Sidekiq for short-lived background jobs and a purpose-built event bus for longer-running workflows. This role consolidates both into a single durable, scalable messaging and event-processing platform that powers GitLab's first-party products and underpins third-party integrations like webhooks and external triggers. You'll bridge architecture and execution — owning the design of a genuinely multi-tenant distributed system, breaking it into work the team can deliver, and solving the hard problems along the way. You'll bring strong instincts around durability, tenant isolation, and horizontal scalability — telling a design that's durable from one that only looks durable under light load — and own reliability end to end. A defining challenge is migrating existing production workloads off the legacy systems without disrupting the traffic they carry. WHAT YOU'LL DO * Lead technical execution on the CD platform: decompose complex architectural designs into well-scoped, deliverable work and drive the team to ship with quality and confidence. * Solve high-complexity engineering problems and contribute architectural feedback that shapes how the system evolves. * Set and maintain the technical bar across the codebase through code review, mentorship, and example. * Mentor engineers at all levels, helping them grow their technical capabilities and navigate difficult problems. * Represent the CD team in cross-functional engineering discussions and contribute to written technical proposals and architectural documents. * Participate in on-call rotations to help ensure GitLab.com availability targets are met. WHAT YOU'LL BRING * Deep professional experience building backend services in Go, with a track record in high-scale production environments. * Demonstrated expertise in distributed systems design, including durable workflow execution, state persistence, and event-driven architectures. * Extensive experience leading or contributing to release orchestration, deployment automation, or continuous delivery systems at scale. * Extensive hands-on experience with Docker and Kubernetes at production scale, including progressive delivery patterns such as blue/green and canary deployments. * Strong familiarity with GitOps workflows and tools in that ecosystem. * Experience with policy-based governance in software delivery systems. * Proven ability to translate complex architecture into clear, executable engineering work across a team. * Demonstrated ability to incorporate AI tools into daily engineering workflows to drive efficiency and quality. * Exceptional written and verbal communication skills, with a bias toward async, documentation-first practices. * Self-motivated and self-managing, with strong organizational judgment and a constructive approach to ambiguity. NICE TO HAVE * Experience with AI engineering or building AI-integrated product features. * Ruby on Rails experience. ABOUT THE TEAM The Events & Messaging Platform team is being built out within GitLab's Infrastructure Platforms org to take on one of the most foundational rebuilds on the platform. You'll work closely with the product and integration teams that consume it, shaping your guarantees around what they actually need, in a collaborative, async-first environment where engineers own outcomes. With the platform spanning Self-Managed, Dedicated, and SaaS, you'll reason about reliability across every way GitLab is deployed — a rare chance to define the technical foundation nearly all of GitLab depends on. HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
San Mateo•Publicerad: 17 juli•Sista ansökan: 16 aug.
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Why Safety? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this toolbelt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. Why Safety Foundation? Safety Foundation is the infrastructure backbone that powers safety across Roblox. Every piece of content reviewed, every moderation action taken, every safety workflow running anywhere on the platform flows through systems built by this team. We are the platform that other safety teams build on — and right now, we're in the middle of one of the most significant evolutions in our history. We're scaling to handle 10x more traffic while keeping cost growth in check. We're rebuilding the platform to be AI-first, natively supporting agentic and ML-driven safety workflows without compromising on security or auditability. And we're radically improving developer velocity — cutting the time it takes any team to integrate safety capabilities from months to hours. As a Principal Software Engineer on Safety Foundation, you'll be the hands-on tech lead for a group of engineers on the team. You'll set technical direction, own architecture decisions, and stay deeply engaged in the work. Your decisions will shape how safety works across all of Roblox — for over 100+ daily monthly active users. You Will: * Serve as the hands-on tech lead for a group of engineers on the Safety Foundation team — setting technical direction, driving execution, and staying close to the code * Lead the design and implementation of a scalable, cost-efficient platform engineered for 10x traffic growth * Drive the AI-first transformation of the safety platform: architecting agentic and ML-integrated workflows with the security, auditability, and reliability that production safety systems require * Build the developer experience layer that enables product teams across Roblox to integrate safety capabilities in hours, not months * Partner closely with Trust & Safety ML, User Safety, Safety Operations, and product teams to translate platform needs into durable infrastructure * Define backend standards and patterns across the team; raise the technical bar through code review, architecture guidance, and mentorship * Identify and resolve performance bottlenecks across networking, data, and compute — at scale You Have: * 8+ years of experience building large-scale backend/distributed systems and shipping high-quality systems to production. Strong preference for candidates who have experience with building developer platforms. * 4+ years acting as a tech lead: setting direction, driving execution, and growing engineers at multiple levels * Deep proficiency in Go or a similar compiled language (Go strongly preferred). Experience with CQRS & Event Sourcing is a plus * Experience with NoSQL databases at scale (DynamoDB, Cassandra, or similar) * Experience with or strong interest in AI/ML platform integration — pipelines, agentic workflows, HITL workflows or similar * BA/BS in Computer Science, Engineering, or a related technical field — or equivalent experience You Are: * A hands-on technical leader. You can zoom out to own the architecture and zoom in to write the hard code. You don't choose between leading and building — you do both. * A platform thinker. You design for reuse, velocity, and reliability. You understand that your customers are other engineering teams, and you build with them in mind. * Comfortable with ambiguity. You thrive on open-ended, gnarly problems. You can break them down, build alignment, and drive them to resolution — without waiting for perfect requirements. * A team-player & multiplier. You are collaborative & strive to make everyone around you better — through rigorous code & architecture reviews, clear technical communication, and a genuine investment in the growth of the people you work with. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $295,250—$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
Taipei•Publicerad: 17 juli•Sista ansökan: 16 aug.
Company Introduction: Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview: We're in search of a Staff Data Scientist to join our supply chain management technology team. This role is ideal for someone deeply passionate about applied research, AI/ML, and Operations Research, eager to collaborate across product, engineering, business, and operations to tackle the most complex challenges in supply chain management. The successful candidate will thrive in an interdisciplinary environment, adept at developing production solutions from scratch or enhancing existing ones, and will play a pivotal role in shaping and executing the vision for automating supply chain management. What You Will Do: * Collaborate closely with cross-functional teams, including product, engineering, and business, to identify opportunities for enhancing our technology products, translating ambiguous business requirements into practical solutions. * Conduct comprehensive research and analysis to inform model development, establishing metrics and success criteria for evaluating solution effectiveness * Deliver data-driven solutions to support automated decision-making at scale, leveraging advanced Statistics, Machine Learning, and Operations Research techniques to optimize business processes and make data-driven decisions/predictions * Analyze/solve complex data problems using innovative methods, such as deep learning, and communicate findings to technical and non-technical stakeholders through clear and concise reports and presentations * Provide analysis for launched solutions to quantify outcomes based on real-world results, identifying areas for improvement and opportunities for future development Basic Qualifications * Bachelor's/Master's degree in mathematics/statistics, computer science/engineering, industrial engineering, operations research, or any other quantitative disciplines, with 5+ years of relevant experience working in industry or academia * Hands-on experience in statistics/ML fundamentals and demonstrated experience in Python, SQL, and basic visualization tools (e.g., Tableau, Power BI) * Strong critical thinking skills and ability to solve ambiguous problems supported by solid knowledge of data science and machine learning fundamentals, with proven experience to formulate business problems to data science solutions * Ability to conduct analysis independently for a business problem through data manipulation, hypothesis formulation, experiment design, and statistical analysis * Excellent written and verbal communication skills to effectively engage with technical and business stakeholders at all levels, including presentation development and delivery Preferred Qualifications: * Strong ability to model ambiguous business and operational problems at the appropriate level of abstraction, with a focus on delivering practical solutions * Advanced proficiency with machine learning frameworks, tools, and languages such as Python, R, Java, TensorFlow, and PyTorch, with experience building ML/DL models to handle large-scale datasets * Proven experience in AI/ML-driven demand forecasting, lead time prediction, causal models, fulfillment rate prediction, with the ability to collaborate with ML Engineers and Data Analysts to optimize model development and deployment * Experience designing and implementing large-scale optimization solutions for complex business problems * Expertise in developing and deploying advanced algorithms, including decomposition methods, heuristics/metaheuristics, and hybrid methods * Familiarity with Big Data ecosystem (Spark, Hive, HBase) and SQL/NoSQL (Redis/MongoDB) for handling complex data transformations and analysis * A deep understanding of the e-commerce business domain and the ability to apply cutting-edge models into production environments, driving measurable results Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Coupang does not discriminate against disabled applicants or those with veteran status. * We are proud to offer equal opportunities for all applicants. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/
Mountain View•Publicerad: 17 juli•Sista ansökan: 16 aug.
Staff Software Engineer, AI-Native Web Platform GAQ327R228 ABOUT US: The Web Platform team at Databricks builds and owns the public-facing web experiences that represent Databricks to the world. We are rebuilding the platform from the ground up, AI-native from the start, and pioneering an agentic SDLC as our operating model. THE ROLE: As Staff Software Engineer on the Web Platform team, reporting to the Director of Engineering, you will own the platform layer that the rest of the team builds on: web framework, design system, CMS, infrastructure, CI/CD pipelines, AI-enabled translation, and SDLC agents. This is a rare opportunity to design a web platform for an AI-native world from the ground up. The north star architecture is being defined now and you will be a primary author of it. You will partner with technical leaders across web and marketing engineering, and set the standard for what AI-native platform engineering looks like in practice. THE IMPACT YOU’LL HAVE: * Define the technical roadmap for the web platform: component systems, rendering architecture, CMS, CI/CD pipelines, and developer tooling, built AI-native from the start. * Influence technical leaders across the organization on shared architectural decisions and contribute to the broader north star for AI-native engineering at Databricks. * Pioneer an AI-native SDLC by applying agentic unlocks across code generation, testing, review, deployment, and production monitoring. * Define the evaluation frameworks, guardrails, and feedback loops that make agentic workflows reliable and production-grade. * Mentor and grow engineers on the team, setting the standard for what AI-native thinking and execution looks like in practice. WHAT WE LOOK FOR: * 12+ years of software engineering experience, with a strong track record of technical leadership and impact. * 3+ years of engineering leadership experience, serving as the technical owner for the software systems owned by your team. * Proven track record as a technical leader of a web platform, with direct ownership across design systems, rendering frameworks, and understanding of edge delivery, CI/CD and infrastructure * Deep hands-on expertise across the full web stack like React, TypeScript, Node.js. * Demonstrated ability to make and execute multi-layer architectural decisions on a live production platform * Experience sequencing and executing frontend framework migrations without disrupting production * A clear point of view on AI-native software development and a track record of building toward it * Familiarity with agentic systems or LLM-powered tooling is a strong plus. * Strong ability to influence technical leaders and drive alignment across engineering and business stakeholders * History of driving technical transformation with rigor and execution discipline: stack consolidation, or platform-level standards adoption at scale Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 1 Pay Range $198,200—$272,600 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Mountain View•Publicerad: 17 juli•Sista ansökan: 16 aug.
Staff Software Engineer, AI-Native Web Platform P-1579 ABOUT US: The Web Platform team at Databricks builds and owns the public-facing web experiences that represent Databricks to the world. We are rebuilding the platform from the ground up, AI-native from the start, and pioneering an agentic SDLC as our operating model. THE ROLE: As Staff Software Engineer on the Web Platform team, reporting to the Director of Engineering, you will own the platform layer that the rest of the team builds on: web framework, design system, CMS, infrastructure, CI/CD pipelines, AI-enabled translation, and SDLC agents. This is a rare opportunity to design a web platform for an AI-native world from the ground up. The north star architecture is being defined now and you will be a primary author of it. You will partner with technical leaders across web and marketing engineering, and set the standard for what AI-native platform engineering looks like in practice. THE IMPACT YOU’LL HAVE: * Define the technical roadmap for the web platform: component systems, rendering architecture, CMS, CI/CD pipelines, and developer tooling, built AI-native from the start. * Influence technical leaders across the organization on shared architectural decisions and contribute to the broader north star for AI-native engineering at Databricks. * Pioneer an AI-native SDLC by applying agentic unlocks across code generation, testing, review, deployment, and production monitoring. * Define the evaluation frameworks, guardrails, and feedback loops that make agentic workflows reliable and production-grade. * Mentor and grow engineers on the team, setting the standard for what AI-native thinking and execution looks like in practice. WHAT WE LOOK FOR: * 12+ years of software engineering experience, with a strong track record of technical leadership and impact. * 3+ years of engineering leadership experience, serving as the technical owner for the software systems owned by your team. * Proven track record as a technical leader of a web platform, with direct ownership across design systems, rendering frameworks, and understanding of edge delivery, CI/CD and infrastructure * Deep hands-on expertise across the full web stack like React, TypeScript, Node.js. * Demonstrated ability to make and execute multi-layer architectural decisions on a live production platform * Experience sequencing and executing frontend framework migrations without disrupting production * A clear point of view on AI-native software development and a track record of building toward it * Familiarity with agentic systems or LLM-powered tooling is a strong plus. * Strong ability to influence technical leaders and drive alignment across engineering and business stakeholders * History of driving technical transformation with rigor and execution discipline: stack consolidation, or platform-level standards adoption at scale Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 1 Pay Range $198,200—$272,600 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Node.jsReactAI
Northeast - United States•Publicerad: 17 juli•Sista ansökan: 16 aug.
FEQ227R119 As a Specialist Solutions Architect (SSA) - Data Warehousing, you will guide customers in their cloud data warehousing transformation with Databricks which span a large variety of use cases. You will be in a customer-facing role, working with and supporting Solution Architects, that requires hands-on production experience with large-scale data warehousing technologies and lakehouse architecture. SSAs help customers through evaluations and successful production planning for their business intelligence workloads while aligning their technical roadmap for the Databricks Data Intelligence Platform. As a deep go-to-expert reporting to the Specialist Field Engineering Manager, you will continue to strengthen your technical skills through mentorship, learning, and internal training programs and establish yourself in the data warehousing specialty - including performance tuning, data modeling, winning evaluations, architecture design, and production migration planning. The impact you will have: * Provide technical leadership to guide strategic customers to successful cloud transformations on large-scale data warehousing workloads - ranging from evaluation to architecture design to production deployment * Prove the value of the Databricks Intelligence Platform for customer workloads by architecting production workloads, including end-to-end pipeline load performance testing and optimization * Become a technical expert in an area such as data warehousing evaluations or helping set up successful workload migrations * Assist Solution Architects with more advanced aspects of the technical sale including custom proof of concept content, estimating workload sizing and performance, and tuning workloads for production * Provide tutorials and training to improve community adoption (including hackathons and conference presentations) * Contribute to the Databricks Community What we look for: * 5+ years experience in a technical role with expertise in data warehousing - such as query tuning, performance tuning, troubleshooting, data governance, debugging MPP data warehouses or other big data solutions, or migration workloads from EDWother systems * Experience with design and implementation of data warehousing technologies including relational databases, SQL, data analytics, NoSQL, MPP, OLTP, and OLAP * Deep Specialty Expertise in at least one of the following areas: * Experience scaling large analytical data workloads in the cloud that are performant and cost-effective * Maintained, extended, or migrated a production data warehouse system to evolve with complex needs, including data modeling, data governance needs, and integration with business intelligence tools * Experience migrating on-premise EDW workloads to the public cloud * Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience * Production programming experience in SQL and Python, Scala, or Java * Experience with the AWS, Azure, or GCP clouds * 2 years professional experience with data warehousing and big data technologies (Ex: SQL, Redshift, SAP, Synapse, EMR, OLAP & OLTP workloads) * 2 years customer-facing experience in a pre-sales or post-sales role * Can meet expectations for technical training and role-specific outcomes within 6 months of hire * Can travel up to 30% when needed Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 1 Pay Range $180,000—$247,500 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
San Francisco•Publicerad: 17 juli•Sista ansökan: 16 aug.
P-8 At Databricks, we are passionate about enabling data teams to solve the world’s toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world’s best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Data Engineering is foundational and among the largest scale workloads on the Databrick Data Intelligence Platform. We are reinventing Data Engineering with Lakeflow - a unified product and experience for simple data ingestion, declarative data transformation, and real-time streaming. In this role, you will lead product management for a core Lakeflow product area. You will own and drive all aspects of product management including vision, strategy, roadmap, execution, and go-to-marketing. In addition, you will partner closely with various Databricks product teams to enable Data Engineering for the overall Databrick product portfolio including data science, data warehousing, business intelligence, and machine learning products. The impact you will have * Lead product management for one of the fastest growing products and businesses at Databricks * Make company wide impact by driving Data Engineering across the Databricks product portfolio * Develop and deepen understanding of and expertise in Data Engineering, a foundational domain in the data and AI industry * Define, shape, and drive the future of data processing, data applications, and data pipelines * Own the full life cycle of product development from ideation to requirements, development, pricing, launch, and go-to-market. What We Look For * 5+ years of product management and related experience with enterprise or SaaS products. * Educational or professional background in computer science or related engineering fields. * Ability to partner with senior technical leaders from Engineering, while going deep on technical concepts. * Track record of delivering products with cross-functional teams common to enterprise software industry (field engineering, sales, marketing, partnerships, etc.) * Analytical skills to make data-driven decisions (e.g. analyze product usage) * Excellent communication skills to clearly and concisely communicate complex topics to diverse stakeholders (engineers, customers, etc.) in written and verbal form * A background in Data Engineering is a plus but not required. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $115,400—$204,200 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Plano•Publicerad: 17 juli•Sista ansökan: 16 aug.
P-1388 As a Sr. Manager of the Data & AI Support Engineering team, you will lead and manage a team of Technical Solutions Engineers responsible for driving deep technical resolutions for complex customer issues across Spark, AI/ML, Streaming, and Lakehouse platforms. You will help customers realize business value from Databricks Ecosystem products through strong technical leadership, AI-first operational innovation and customer-centric execution. Mission Lead and scale a world-class AI-first Data & AI Support Engineering organization that combines deep technical expertise, operational excellence, intelligent automation and customer-centric support to accelerate issue resolution, improve platform reliability and drive exceptional customer outcomes across enterprise-scale Data and AI workloads. * Build AI-enabled support workflows and reusable automations to improve resolution speed and support quality. * Use Agentic AI systems, logs, telemetry, observability platforms and internal systems to accelerate troubleshooting and root-cause analysis safely. * Create reusable runbooks, prompts, and agentic workflows that scale operational efficiency across teams. * Ensure strong AI governance, customer data safety, validation practices, auditability, and human-in-the-loop controls. * Partner with Engineering and Product teams to drive AI-first support innovation and operational excellence. OUTCOMES * Drive AI-first support transformation initiatives that improve resolution speed, case quality, operational efficiency and customer experience. * Partner with Engineering and Product teams to operationalize AI-assisted diagnostics, observability insights, and intelligent escalation management for enterprise customers. * Build and scale reusable AI-enabled workflows, automations, runbooks, and operational intelligence frameworks across the support organization. * Lead and manage Technical Solutions Engineers, Team Leads, and support operations personnel across AMER support functions based out of the Dallas location. * Own and improve operational KPIs including customer satisfaction, escalation management, backlog health, resolution efficiency, and support quality. * Act as a senior escalation point for customers and internal teams while driving operational excellence and process optimization. * Lead hiring, onboarding, mentoring, technical assessments, training, and career development for support engineers and technical leads. * Conduct regular one-on-ones, annual review, and career development discussions with direct reports. * Be a hands-on technical leader supporting complex issues related to Spark Core, Spark SQL, Structured Streaming, Delta Lake, Lakehouse architecture, and Databricks Runtime technologies. * Guide customers on Spark runtime optimization, distributed systems performance, and best practices for scalable Data & AI workloads. * Own Engineering JIRA escalations and proactively drive faster resolutions for customer-reported product issues. * Maintain internal operational documentation, runbooks, and customer-facing knowledge base assets. * Coordinate closely with Engineering and Backline Support engineering, customer experience intelligence teams to identify, reproduce, and report product defects effectively. * Act as a strong customer advocate and collaborate with cloud partners to support mutual customer success. * Participate in major incident management, escalation handling, on-call rotations, and critical production support activities. WHAT WE ARE LOOKING FOR: * 10+ years of experience designing, building, troubleshooting, and supporting large-scale Data & AI applications using Python, Java, Scala, Spark, or related distributed technologies. * Strong work experience of AI-enabled support workflows, agentic AI systems, Claude Skills workflows, RAG architectures, vector databases and any other operational automation frameworks. * Proven development/delivery experience at a production scale in Databricks tech stacks like Model serving, Lakehouse, Delta, DLT, Lakeflow, Lakebase platforms is a strong plus. * Experience using AI tools for troubleshooting, root-cause analysis, observability analysis, and support workflow acceleration. * Strong hands-on expertise in Apache Spark, Spark SQL, Structured Streaming, Delta Lake, and distributed data processing systems. * Experience leading production-scale workloads across Big Data, Hadoop, AI/ML, Kafka, Streaming, Data Science, or Analytics platforms. * Strong troubleshooting and performance tuning experience for Spark and JVM-based distributed systems, including memory management, garbage collection, heap analysis, and thread dump analysis. * Hands-on experience with AWS, Azure, or GCP cloud platforms. * Proven experience managing globally distributed technical teams and handling high-severity customer escalations. * Strong analytical, debugging, problem-solving, and distributed systems troubleshooting skills. * Excellent written and verbal communication skills with strong customer-facing leadership abilities. * Strong organizational, multitasking, stakeholder management, and operational leadership capabilities. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Kundtjänstpersonal
Sida 1 av 88
Pendling
Restidsgräns45 min
🚀 15 min🇸🇪 45 min snitt🚌 90 min
Pendlingskarta (Skåne)
Optimal (< 25 min)
Standard (25-50 min)
Långp. (> 50 min)
Utanför gräns (> 45 min)