Sökresultat för "Mobile Messaging"

Kindred

Kindred is a members-only home swapping platform that unlocks the ability to live a travel-rich lifestyle through the power of community. By exchanging primary residences with trusted peers, renters and owners alike can match with Kindred spirits and explore new destinations without breaking the bank. Kindred is revolutionizing the “third option” of travel accommodation, compared to short-term rentals and hotels. Since launching in 2022, Kindred has grown to a global community of 300,000 members across 150+ cities and puts home swapping on the map as a radically more affordable, responsible, and connected way to travel. To support that momentum, Kindred has raised over $150M in capital from some of the most credible investors in Silicon Valley, including Index Ventures, Andreessen Horowitz, New Enterprise Associates, Bessemer Venture Partners, Caffeinated Capital, Elad Gil, and founders of companies like Opendoor, Figma, ClassPass, and more. Kindred’s co-founders are proven leaders from the early team at Opendoor ($15B+ exit), who have each built and scaled products that today generate $1B+ annual revenue combined. We’re looking for the world’s top builders, executors, and believers to help us make travel more meaningful. You can learn more about us in Forbes and The New York Times. THE ROLE We're hiring a Director of Lifecycle Marketing to define and scale our member communications strategy. In this role, you'll build a best-in-class, global omni-channel lifecycle engine, optimizing the member experience while developing the strategy, systems, and playbooks that drive engagement across our hosting and traveling flywheel. You'll partner cross-functionally to connect a strong digital product experience with the storytelling and emotional connection of a lifestyle brand, creating personalized customer journeys that deepen engagement and drive long-term loyalty. This is a player-coach role: you'll be hands-on to build Kindred’s lifecycle marketing foundation before scaling impact through a team you hire and develop. As such, success in this role requires equal parts thought leadership and execution. You'll constantly prioritize opportunities, identify the highest-leverage member problems to solve, and build the systems and experiences that drive meaningful business impact. This role is ideal for someone who combines creativity with strong technical, analytical, and operational skills and thrives in a fast-paced, collaborative startup environment. You will be Kindred’s first Lifecycle marketing hire, where you will establish and lead Kindred’s lifecycle marketing function and report into the Head of Growth. WHAT YOU'LL DO * Own hosting and travel activation communications experience: Own the strategic roadmap, execution, and optimization of customer communications across email, SMS, push notifications, in-app messaging, and emerging lifecycle channels. Optimize existing programs, as well as leverage insights to iterate and launch new strategies to activate Kindred members across various audience segments. * Establish Lifecycle function. Establish cross-functional processes for campaign execution, measurement, and reporting. Partner with Data Engineering and Analytics to develop actionable lifecycle performance insights and evolve the data infrastructure that powers personalization, automation, and decision-making. Define lifecycle messaging best practices to deliver consistent, customer-centric experiences, and proactively identify and advocate for the people, tools, and resources needed to support the team's growth and long-term success. * Hone our GTM muscles. Develop messaging playbooks in partnership with PMM for new product launches and marketing campaigns, continuously improving with each iteration. Partner across Product, Engineering, Creative, and Marketing to bring together technical, creative, and lifecycle requirements and deliver seamless, end-to-end customer experiences. * Be a thought leader on existing members. Serve as the voice of the member by translating lifecycle performance into actionable insights. Regularly share results, learnings, and customer trends to deepen the organization's understanding of member segments, their journeys, and the behaviors that drive hosting, travel activation and long-term engagement. * Build a world-class lifecycle engine. Continually evolve the strategic direction of Kindred's lifecycle marketing discipline by bringing the latest advances in AI, personalization, experimentation, and marketing technology into our member experience. Champion new ways of working that improve efficiency, increase relevance, and unlock step-function growth. WHAT'S REQUIRED * 12+ years of experience in lifecycle marketing and CRM strategy, ideally in consumer marketplace, membership, or network-based products. * Proven track record in building high volume lifecycle programs that drive measurable business outcomes. * You've worked closely with PM’s, Brand, Data, and Engineering teams and have strong project management and communication skills. You can write actionable engineering requirements and creative briefs in the same week. * Analytical mindset, with proven ability to gain insights from high-volume, complex, and omni-channel existing programs, and turn them into actionable results. Strong point of view on lifecycle data infrastructure and pipelines. * Mobile-first experience preferred. Deep experience with mobile and app channels – push, in-app, SMS, WhatsApp – with a strong point of view on channel strategy. * Hands-on experience in building campaigns and workflows, and working knowledge of optimal build-out of canvases, customer segments, and automations. * Equally comfortable rolling up sleeves to execute campaigns on an ongoing basis as you are building a strategy * Scrappy and self-directed: you don't wait for perfect data or a perfect brief. You can make progress toward goals even when there’s ambiguity or a lack of existing process. * Must have experience with Braze, CDP integrations, AI personalization and localization tooling. OUR BENEFITS: At Kindred, we know that good things happen when we look out for one another. We offer a thoughtful, human-first benefits package designed to support health, wellbeing, and connection. Our openings may span more than one career level. The base salary offered depends on factors such as experience, transferable skills, business needs, impact, and market data. * Competitive cash compensation and equity * Comprehensive health benefits * Flexible time off, plus 12 paid holidays per year * 21 credits per year to stay in Kindred homes * $4,000 annual travel stipend to help offset travel-related costs * Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco * Regular team and company offsites to connect, collaborate, and build together * A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry * A culture of high standards, feedback, and continual growth We are committed to providing equal employment opportunities for all applicants and employees. Kindred does not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Sofi

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: At SoFi, our People Business Partners are strategic and trusted advisors to senior leaders, responsible for aligning people strategies with business objectives. In this role, you’ll lead and implement the people strategy for our Finance Team, working directly with SoFi’s Chief Financial Officer. Your work will empower the business to make smart, data-driven decisions while fostering a high performing culture. This role balances strategic influence with hands-on execution, operating as a thought partner to executives and a coach to leaders. What you’ll do: * Be a Strategic Partner: Serve as a trusted advisor to Finance leaders, shaping and executing people strategies that align with business goals to enable high performing and engaged teams. * Design and Deliver Impactful People Solutions: Diagnose root cause organizational and talent challenges, develop scalable and innovative solutions, and lead execution to drive sustainable business outcomes. * Coach and Advise Senior Leaders: Provide executive-level coaching to leaders on leadership effectiveness, performance, team dynamics, and change management. * Lead Change and Transformation Initiatives: Address highly ambiguous organizational challenges and drive large-scale initiatives to shape the future of the organization, ensuring clear communication and leader readiness. * Leverages Data for Results: Use people analytics and business data to inform decision-making, anticipate future organizational needs, identify trends and risks, and proactively improve organizational health and performance.  * Ensure Compliance and Support: Balance employee and business needs by providing expert guidance on employment practices, maintaining up-to-date knowledge of legal requirements and ensuring a fair, compliant, and supportive workplace. * Execute with excellence: You make it easy for the business to work with the people team, simplifying programs, weaving the people strategy throughout multiple touchpoints to drive intended business outcomes through people programs with tailored business knowledge. * Enable and Develop High-Performing HR Talent: Partner with and mentor People Business Partners, supporting their professional growth, capability development, and effectiveness as strategic advisors. * Collaborate across the People Team: Work closely with People Team Centers of Excellence and HR Business Partners to design and deliver integrated people programs that drive measurable impact for the business. What you’ll need: * Strategic and Hands-On Expertise: Proven ability to balance big-picture thinking with hands-on execution, including progressive HR experience in dynamic environments. * Influential Advisor: Trusted sounding board for executives, shaping leadership decisions through strong influence and executive presence, while also developing senior leaders. * Data-Driven Decision-Making: Strong capability to leverage people analytics and business data to identify trends, assess risk, inform decisions, and drive meaningful organizational change. * HR Knowledge and Expertise: Strong understanding of key HR domains such as compensation, performance management, employee engagement, employee relations, talent management, and inclusive culture. * Influence and Relationship Building: Exceptional communication, executive presence, and stakeholder management skills, with the ability to build trusted relationships, adapt messaging to diverse audiences, and influence outcomes across the organization. * Clarity in Ambiguity: Effectively navigates complexity to drive aligned, focused action. Adaptable and resilient, quickly adjusting priorities and recommendations based on new information. Nice to have: * Experience in a banking or tech company  * Workday experience Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.    To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SOFI PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES (EEO) TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION (INCLUDING RELIGIOUS DRESS AND GROOMING PRACTICES), SEX (INCLUDING PREGNANCY, CHILDBIRTH AND RELATED MEDICAL CONDITIONS, BREASTFEEDING, AND CONDITIONS RELATED TO BREASTFEEDING), GENDER, GENDER IDENTITY, GENDER EXPRESSION, NATIONAL ORIGIN, ANCESTRY, AGE (40 OR OVER), PHYSICAL OR MEDICAL DISABILITY, MEDICAL CONDITION, MARITAL STATUS, REGISTERED DOMESTIC PARTNER STATUS, SEXUAL ORIENTATION, GENETIC INFORMATION, MILITARY AND/OR VETERAN STATUS, OR ANY OTHER BASIS PROHIBITED BY APPLICABLE STATE OR FEDERAL LAW. THE COMPANY HIRES THE BEST QUALIFIED CANDIDATE FOR THE JOB, WITHOUT REGARD TO PROTECTED CHARACTERISTICS. PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND CONVICTION RECORDS. NEW YORK APPLICANTS: NOTICE OF EMPLOYEE RIGHTS SOFI IS COMMITTED TO AN INCLUSIVE CULTURE. AS PART OF THIS COMMITMENT, SOFI OFFERS REASONABLE ACCOMMODATIONS TO CANDIDATES WITH PHYSICAL OR MENTAL DISABILITIES. IF YOU NEED ACCOMMODATIONS TO PARTICIPATE IN THE JOB APPLICATION OR INTERVIEW PROCESS, PLEASE LET YOUR RECRUITER KNOW OR EMAIL ACCOMMODATIONS@SOFI.COM. DUE TO INSURANCE COVERAGE ISSUES, WE ARE UNABLE TO ACCOMMODATE REMOTE WORK FROM HAWAII OR ALASKA AT THIS TIME. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Sofi

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role As the Manager, Government Affairs, you'll be a key external leader on our Policy and Government Affairs team. You will be responsible for shaping and executing SoFi's government relations strategy, directly advocating for our priorities with policymakers, and managing a portfolio of relationships with key external organizations. You will work closely with our Public Policy leader who will provide internal policy support and analysis, ensuring our advocacy is well-informed and strategic for the benefits of our members. Additionally, you will partner with our Stakeholder Affairs leader to amplify our advocacy through strategic engagement with trade associations, think tanks, and other third-party organizations. This role reports to the Director, Policy and Government Affairs. What you'll do * Congressional & Administration Engagement * Meet regularly with Congressional offices, committee staff, and Administration officials to advocate for the company's legislative and regulatory priorities. * Attend congressional hearings, agency meetings, and high-level policy events to represent corporate interests and expand the company’s footprint. * Develop compelling advocacy materials, including one-pagers, talking points, to advance our policy positions. * Legislative & Policy Monitoring * Proactively track, monitor, and analyze federal legislative and regulatory developments. * Assess potential business impacts of emerging policies and clearly communicate actionable insights to internal leadership. * Contribute to regular team reporting by providing detailed updates on advocacy milestones, legislative tracking, and key performance metrics. * PAC Strategy & Management * Help manage and optimize the company's Political Action Committee (PAC), including fundraising campaigns, board governance, and member communication. * Strategically leverage PAC distributions to support the company’s broader government affairs objectives and relationship-building efforts. * Cross-Functional Collaboration * Partner closely with internal Stakeholder Affairs, Policy, Legal, Compliance, Communications, and core business teams. * Ensure all external messaging and public-facing engagements are seamlessly coordinated and aligned with the company’s advocacy priorities and overarching business objectives. * Compliance, Ethics, and Disclosures  * Maintain the highest level of ethical standards and operational integrity across all compliance, tracking, and disclosure workflows. * Coordinate with internal Legal and Compliance partners to ensure tracking of all advocacy activities. * Ensure timely and accurate preparation of quarterly LDA (Lobbying Disclosure Act) reports and quarterly Federal Election Commission (FEC) filings. What you’ll need * Experience in government affairs, with a strong emphasis on direct lobbying and external relationship management. Ideally, this includes time at a U.S. government or congressional office and within a fintech, payments, or financial services company's government affairs team. * Proven expertise in political and government affairs tactics and strategies, with a deep network of relationships in Washington D.C. and/or key state capitals. * Demonstrated experience in administering and ensuring compliance for political giving as well as federal lobbying disclosure requirements.   * Adept at identifying complex legislative issues and translating them into actionable, external-facing advocacy strategies. * Exceptional communication, writing, and presentation skills, with a track record of effective public speaking and relationship building. * Advanced degree (Law, Public Policy, Political Management, Economics, Communications, Legislative Affairs, Political Science, or related field) preferred. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.    To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SOFI PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES (EEO) TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION (INCLUDING RELIGIOUS DRESS AND GROOMING PRACTICES), SEX (INCLUDING PREGNANCY, CHILDBIRTH AND RELATED MEDICAL CONDITIONS, BREASTFEEDING, AND CONDITIONS RELATED TO BREASTFEEDING), GENDER, GENDER IDENTITY, GENDER EXPRESSION, NATIONAL ORIGIN, ANCESTRY, AGE (40 OR OVER), PHYSICAL OR MEDICAL DISABILITY, MEDICAL CONDITION, MARITAL STATUS, REGISTERED DOMESTIC PARTNER STATUS, SEXUAL ORIENTATION, GENETIC INFORMATION, MILITARY AND/OR VETERAN STATUS, OR ANY OTHER BASIS PROHIBITED BY APPLICABLE STATE OR FEDERAL LAW. THE COMPANY HIRES THE BEST QUALIFIED CANDIDATE FOR THE JOB, WITHOUT REGARD TO PROTECTED CHARACTERISTICS. PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND CONVICTION RECORDS. NEW YORK APPLICANTS: NOTICE OF EMPLOYEE RIGHTS SOFI IS COMMITTED TO AN INCLUSIVE CULTURE. AS PART OF THIS COMMITMENT, SOFI OFFERS REASONABLE ACCOMMODATIONS TO CANDIDATES WITH PHYSICAL OR MENTAL DISABILITIES. IF YOU NEED ACCOMMODATIONS TO PARTICIPATE IN THE JOB APPLICATION OR INTERVIEW PROCESS, PLEASE LET YOUR RECRUITER KNOW OR EMAIL ACCOMMODATIONS@SOFI.COM. DUE TO INSURANCE COVERAGE ISSUES, WE ARE UNABLE TO ACCOMMODATE REMOTE WORK FROM HAWAII OR ALASKA AT THIS TIME. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Newrelic

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Technical Training Specialist / Senior Technical Training Specialist (India) Your opportunity  The Global Technical Enablement team at New Relic provides the planning, design, and expert delivery required to drive technical excellence across our customers. The Technical Training Specialist for India is a highly strategic role responsible for owning the technical readiness and maturity of our external customers and partners. Operating as a critical resource for the region, you will be 100% dedicated to delivering high-impact, Outcome-Driven Enablement (ODE) directly to strategic customers and partners. As the regional face of our technical education, you will act as the tip of the spear for driving platform adoption, delivering formal certifications, and ensuring that our customers and partners achieve deep technical mastery to realize the full business value of New Relic What you’ll do * Execute External Outcome-Driven Enablement: Deliver bespoke, high-value technical training and on-site workshops directly to strategic customers and partners in the India region. * Lead Certification Programs: Serve as the primary instructor and authority for New Relic's formal certification programs in the region. Deliver high-stakes certification training bootcamps and actively proctor certification exams to ensure strict technical standards and partner ecosystem readiness are maintained. * Align Training with GTM Priorities: Ensure all external training, partner bootcamps, and certification initiatives are tightly aligned with regional Go-To-Market strategies and broad organizational business priorities. * Translate the Product Roadmap: Act as the critical bridge between the Product organization and our customers. Absorb upstream product roadmaps and technical messaging, translating them into scalable, hands-on learning assets and labs for the region. * Design Scalable Technical Curricula: Build and maintain high-quality technical content, exam preps, and sandboxes that can be leveraged regionally and globally. * Drive Customer Expansion: Establish metrics to measure the impact of technical enablement and certifications on customer stickiness, platform adoption, and consumption growth. * Leverage AI for Enablement Scale: Utilize emerging GenAI technologies and coding assistants (e.g., Gemini and Claude Code) to accelerate the development of technical curricula, automate lab environment creation, and maximize overall team productivity. Required Skills: * Extensive Regional Travel (Up to 75%): Highly mobile and willing to travel extensively across India up to 75% of the time to deliver in-person customer workshops, partner bootcamps, and on-site certification proctoring. * Deep Technical Acumen: Expert-level understanding of the Observability market, modern infrastructure (Kubernetes, Cloud), and application development environments (Java, .NET, Node, Python). Ability to hold your own with CTOs, VPs of Engineering, and elite Customer Architects. * Facilitation and Coaching: Elite presentation and facilitation skills. Proven experience delivering highly technical, interactive workshops and formal certification courses to external enterprise customers. * Content & Lab Development: Expertise in designing hands-on, scenario-based technical training, sandboxes (e.g., Instruqt), and architectural blueprints. * Cross-Functional Integration: Ability to seamlessly navigate upstream (Product/PMM) and synthesize complex technical concepts into consumable training for customers. * Experience in SaaS/Tech: 5+ years of experience in technical enablement, pre-sales (SC/SE), technical account management, or technical training within the SaaS/Cloud tech industry. Bonus Skills * Value Engineering: Experience translating deep technical metrics (telemetry) into executive-level business value and ROI. * Practitioner Background: Previous experience as a Software Engineer, DevOps Engineer, or SRE. * Certifications: Active certifications in major cloud providers (AWS, GCP, Azure) or modern infrastructure frameworks (Kubernetes, Terraform). * Adaptability: Skilled at prioritizing tasks, managing complex travel schedules, and meeting deadlines in a dynamic, fast-paced environment. #LI-AD1 Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.  If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.  Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. ABOUT OKTA Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta you can manage access across any application, person, or device. Whether the people are employees, partners, or customers, or the applications are in the cloud, on premises, or on a mobile device, Okta helps you become more secure, make people more productive, and maintain compliance. The Okta service provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. ABOUT THE TEAM The Data Platform team is responsible for the foundational data services, systems, and data products for Okta that benefit our users. Today, the Data Platform team solves challenges and enables: * Streaming analytics  * Interactive end-user reporting  * Data and ML platform for Okta to scale * Telemetry of our products and data Our elite team is fast, creative and flexible. We encourage ownership. We expect great things from our engineers and reward them with stimulating new projects, new technologies and the chance to have significant equity in a company. Okta is about to change the cloud computing landscape forever.  ABOUT THE POSITION This is an opportunity for experienced Software Engineers to join our fast growing Data Platform organization that is passionate about scaling high volume, low-latency, distributed data-platform services & data products. In this role, you will get to work with engineers throughout the organization to build foundational infrastructure that allows Okta to scale for years to come. As a member of the Data Platform team, you will be responsible for designing, building, and deploying the systems that power our data analytics and ML. Our analytics infrastructure stack sits on top of many modern technologies, including Kinesis, Flink, ElasticSearch, and Snowflake.  We are looking for experienced Software Engineers who can help design and own the building, deploying and optimizing the streaming infrastructure. This project has a directive from engineering leadership to make OKTA a leader in the use of data and machine learning to improve end-user security and to expand that core-competency across the rest of engineering. You will have a sizable impact on the direction, design & implementation of the solutions to these problems.   JOB DUTIES AND RESPONSIBILITIES: * Design, implement and own data-intensive, high-performance, scalable platform components * Work with engineering teams, architects and cross functional partners on the development of projects, design, and implementation * Conduct and participate in design reviews, code reviews, analysis, and performance tuning * Coach and mentor engineers to help scale up the engineering organization * Debug production issues across services and multiple levels of the stack    REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:  * 8+ years of experience in object-oriented language, preferably Java  * Hands-on experience using a cloud-based distributed computing technologies including * Messaging systems such as Kinesis, Kafka  * Data processing systems like Flink, Spark, Beam * Storage & Compute systems such as Snowflake, Hadoop * Coordinators and schedulers like the ones in Kubernetes, Hadoop, Mesos * Experience in developing and tuning highly scalable distributed systems * Excellent grasp of software engineering principles * Solid understanding of multithreading, garbage collection and memory management * Experience with reliability engineering specifically in areas such as data quality, data observability and incident management NICE TO HAVE * Maintained security, encryption, identity management, or authentication infrastructure * Leveraged major public cloud providers to build mission-critical, high volume services * Hands-on experience in developing Data Integration applications for large scale (petabyte scale) environments with experience in both batch and online systems. * Contributed to the development of distributed systems or used one or more at high volume or criticality such as Kafka or Hadoop * Experience developing Kubernetes based services on AWS Stack #LI-Hybrid #P22344 The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Solutions Engineering Team - *This is a customer facing sales role. You must be in the USA. You will be required to travel at least 25% and attend an in person onboarding session.* The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart. The Senior Identity Specialist Opportunity Reporting to the Senior Manager, Solutions Engineering, as a Senior Identity Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations.  You will educate customers on the best ways to implement Okta customer identity and access management solutions.  What you’ll be doing:  Strategic Customer Engagement: * * Support strategic customer conversations aligning with technical and engineering leaders and stakeholders. * Deliver on emerging trends, industry best practices, and identity-driven digital transformation. * Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes. * Develop customer-centric points of view that translate Okta’s solutions to customer problems. * Lead deep technical Q&A discovery sessions for prospective customers to uncover their business requirements and communicate the value of solving for those requirements with Okta CIAM solutions. * Deliver interactive presentations and custom product demonstrations, tailoring communication to all levels of technical and customer identity expertise. * Whiteboard solution architecture, modeling how Okta’s CIAM solution will support their business requirements * Design, build, and execute well-defined, outcome-focused POCs * Maintain a broad and deep technical understanding of the Okta customer identity product lines and the underlying technologies and protocols * Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders Technical Leadership: * * Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms. * Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams. * Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events. Field Enablement and Collaboration: * * Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively. * Partner with sales leadership to identify and address critical business opportunities and challenges. * Drive cross-functional collaboration to ensure seamless execution of global initiatives. * Innovate in tools and techniques to drive excellence and momentum * Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams. Market Influence: * * Represent Okta as a thought leader in the identity and security space. * Influence industry standards and participate in relevant technical advisory boards. Innovation and Strategy: * * Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams. * Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact. What You'll Bring to the Role * 8+ years of experience in a presales or customer-facing role, including at least 3 years experience with CIAM projects * 8+ years of development experience, preferably focused on application integration with identity services * 8+ years of experience working with REST APIs and SDKs  * Experience with customer identity and access management solutions (Okta/Auth0) * Experience with authentication or authorization protocols (OAuth, OIDC, SAML) * Ability to communicate complex ideas and solutions, incorporating whiteboarding, practical examples, and product demonstrations * Demonstrated ability to solve complex technical problems with innovative solutions * Strong communication and presentation skills, with experience contributing to technical events. * Ability to effectively operate in a matrixed organization and manage cross-functional initiatives. * Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites. * This is a remote position. And extra credit if you have experience in any of the following!  * Full-stack web application development experience (frontend and backend) * Mobile (iOS, Android) development * Demonstrated ability to architect and integrate scalable CIAM solutions, leveraging API-first approaches across web, mobile, and cloud platforms. * Expertise in AI-driven customer experience integration with Auth0, including AI agents for internal or external use-cases, MCP servers, and Fine-Grained Authorization #LI-Remote #LI-CM P6323_3425151 The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Duolingo

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.  Read our blog to learn more. ---------------------------------------------------------------------------------------------------------------------------------- ABOUT THE ROLE We’re looking for a Product Marketing Manager to lead the marketing strategy and go-to-market execution for Duolingo Math— an exciting product that brings the joy and rigor of learning to the lifelong skill of math. You’ll shape how this product connects with learners, parents, and teachers, working cross-functionally with Product, Design, and Marketing. You will play a critical role in driving the success of our learning products by developing compelling product narratives both in and out of the app and developing strategies that drive awareness, engagement, and retention.   :BRAIN:  YOU WILL... * Develop and implement comprehensive product marketing strategies to drive user acquisition, engagement, and retention for Duolingo Math.  * Collaborate closely with cross-functional teams — including product management, design, engineering, and marketing — to ensure successful product launches with clear, cohesive marketing plans.  * Conduct consumer research and competitive analysis to inform value proposition development and feature positioning.  * Develop and implement go-to-market plans for new product or feature launches, including messaging, positioning, and promotional strategies.  * Collaborate with the marketing and design teams to develop high-impact marketing campaigns, including in-app communications, ASO, social media, email marketing, and content marketing.  * Track and analyze campaign performance, providing actionable insights and recommendations for optimization.  * Serve as the internal authority and advocate for Duolingo Math, ensuring consistent messaging and alignment across teams.    :CHECK:  YOU HAVE... * Bachelor’s degree in Marketing, Business, or a related field. * Product marketing experience, ideally in consumer technology, with a track record of launching and scaling successful products. * Strong understanding of the mobile app ecosystem and experience marketing consumer-facing digital products. * Experience marketing educational products for children; background in mobile apps, games, or classroom learning tools is a plus. * Excellent written and verbal communication skills, with the ability to craft compelling narratives and present clearly to diverse audiences. * Data-driven mindset with experience using insights and analytics to inform strategy and optimize performance. * Experience collaborating cross-functionally and managing multiple projects in a fast-paced environment.   ---------------------------------------------------------------------------------------------------------------------------------- The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: $116,500—$189,800 USD Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here. Job Alerts: Sign up for job alerts here. Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com. Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.

Duolingo

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.  Read our blog to learn more. ---------------------------------------------------------------------------------------------------------------------------------- ABOUT THE ROLE We’re looking for a Product Marketing Manager to lead the marketing strategy and go-to-market execution for Duolingo Math— an exciting product that brings the joy and rigor of learning to the lifelong skill of math. You’ll shape how this product connects with learners, parents, and teachers, working cross-functionally with Product, Design, and Marketing. You will play a critical role in driving the success of our learning products by developing compelling product narratives both in and out of the app and developing strategies that drive awareness, engagement, and retention.   :BRAIN:  YOU WILL... * Develop and implement comprehensive product marketing strategies to drive user acquisition, engagement, and retention for Duolingo Math.  * Collaborate closely with cross-functional teams — including product management, design, engineering, and marketing — to ensure successful product launches with clear, cohesive marketing plans.  * Conduct consumer research and competitive analysis to inform value proposition development and feature positioning.  * Develop and implement go-to-market plans for new product or feature launches, including messaging, positioning, and promotional strategies.  * Collaborate with the marketing and design teams to develop high-impact marketing campaigns, including in-app communications, ASO, social media, email marketing, and content marketing.  * Track and analyze campaign performance, providing actionable insights and recommendations for optimization.  * Serve as the internal authority and advocate for Duolingo Math, ensuring consistent messaging and alignment across teams.    :CHECK:  YOU HAVE... * Bachelor’s degree in Marketing, Business, or a related field. * Product marketing experience, ideally in consumer technology, with a track record of launching and scaling successful products. * Strong understanding of the mobile app ecosystem and experience marketing consumer-facing digital products. * Experience marketing educational products for children; background in mobile apps, games, or classroom learning tools is a plus. * Excellent written and verbal communication skills, with the ability to craft compelling narratives and present clearly to diverse audiences. * Data-driven mindset with experience using insights and analytics to inform strategy and optimize performance. * Experience collaborating cross-functionally and managing multiple projects in a fast-paced environment.   ---------------------------------------------------------------------------------------------------------------------------------- The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role! Salary Range: £75,525—£102,181 GBP Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits here. Job Alerts: Sign up for job alerts here. Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com. Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.

Lyft

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Growth Products team at Lyft focuses on acquiring and resurrecting riders and drivers efficiently to grow the business and balance the marketplace. We handle critical infrastructure to execute, manage, and optimize growth campaigns for the entire company and move quickly to test and develop new products. The team also manages the marketing tech stack for paid media attribution and campaign optimization, as well as the Lyft website. We are seeking an Engineering Manager to help the team scale and navigate a number of upcoming challenges, such as preparing our systems to support international markets and improving the usability of our platforms to scale to new use cases.  RESPONSIBILITIES: * Drive team execution by resolving blockers, mediating decision-making, and navigating ambiguity. * Maintain operational excellence through implementing best practices for observability, reliability, and on-call processes. * Partner with cross-functional teams (Product, Marketing, Science, and Analytics) to define the team's strategic direction and roadmap. * Ensure technical excellence through architecture reviews, tech debt management, and engineering guidance. * Maintain team health by creating and refining team processes, fostering a supportive team culture, and managing resourcing. * Develop team member careers by matching them with opportunities, setting clear expectations, and providing timely feedback. * Build relationships across engineering teams to share learnings, align on standards, and identify collaboration opportunities. EXPERIENCE: * B.S. or M.S. in Computer Science or equivalent practical experience. * At least 5 years in software development. * At least 3 years of experience with people management. * Experience working on a growth-focused team/org (incentives, messaging, ads) a plus. * Experience managing a diverse set of engineering roles, such as backend, web, mobile, and data. BENEFITS: * Great medical, dental, and vision insurance options with additional programs available when enrolled * Mental health benefits * Family building benefits * Child care and pet benefits * 401(k) plan with company match to help save for your future * In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off * 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible * Subsidized commuter benefits * Monthly Lyft credits and complimentary Lyft Pink membership Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid The expected base pay range for this position in the New York City area is $176,000 - $220,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Text chat is one of the most visible and widely used features on Roblox, with over 2 billion messages processed daily. Every day, tens of millions of players rely on it to coordinate, connect, and express themselves across thousands of games. It is also one of our highest-leverage engine services: our core text communication APIs are deeply embedded in the Roblox game engine, empowering tens of thousands of creators to build customized communication experiences in their games. As a Senior Software Engineer, you'll own the full frontend and engine-layer architecture of this system — from the React-based UI that players interact with daily, to the Lua/C++ service APIs that power creator integrations. You'll be the person who makes text communication feel immersive, seamless in both 2D and 3D, safe, and expressive across mobile, PC, console and VR — at a scale few engineers ever get to work at. While our scope is vast, our teams remain intentionally lean to ensure impact. This gives you significant ownership, allowing you to lead cross-functional workstreams and shape our long-term roadmap from your first day. You will: * Design and deploy a cross-platform chat user interface, developing innovative solutions to optimize and scale systems that serve tens of millions of daily active users across mobile, PC, Mac, and console platforms. * Design and evolve the TextChatService engine APIs that creators use to build custom communication features — one of the most widely used services in the Roblox game engine * Lead the platformization of chat: standardizing and centralizing core components so other teams can build reliably on top of a shared communication foundation * Drive innovation on upcoming products — cross-server communication, rich text, emotes, replies — and give developers the primitives to build deeply integrated social experiences in their games. * Build and improve moderation and intervention systems in partnership with Trust & Safety, helping uphold global and regional policy compliance across developer-customized experiences * Enforce high quality standards while we iterate on feature development. * Collaborate with other engineering and product teams (Game engine, Creator, Trust & Safety to name a few) at the company to push the boundary of what is possible. * Own projects end-to-end: architecture, cross-functional alignment, implementation, launch, and long-term reliability * Raise the bar on code quality, performance, and engineering practices across the team; mentor engineers and help grow future talent You have: * 5+ years of experience as a front-end or client apps engineer working on complex user interfaces. * Strong experience with React and/or React Native (or similar frameworks — Vue, Angular, Svelte) — fluent in component architecture, state management, and performance optimization * Hold a Bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a similar technical field. * Experience designing client/server boundaries and APIs for high-scale products, with solid instincts around caching, latency, and reliability * Experience collaborating cross-functionally with Product, Design, and Data Science to drive measurable outcomes You are:  * Responsible: you build systems that work and keep on working reliably. You are thorough in your designs, rigorous in handling potential failure cases, and diligent in automated testing. * Analytically sharp — you quantify problems before solving them and define success metrics before you ship * Creative and strategic — you approach hard, ambiguous problems with curiosity and find elegant solutions where others see constraints * Team-oriented:   You are able to work well as part of a team and know how to collaborate with all participants to develop the best solutions. Able to write clear design specs, mentor junior engineers, and guide projects from beginning to end Bonus: * Experience building real-time communication products and features (chat, voice, or messaging) * Experience working closely with design, strong design interest/background. * Experience shipping on constrained environments — mobile memory, CPU budgets, framerate targets * Familiarity with Lua or C++ (relevant for engine-layer work on TextChatService) * Familiarity with A/B testing and product experimentation at scale * Experience of test driven development.  For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $196,750—$243,290 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Carvana

About Carvana At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do.   THIS IS A 100% ON-SITE POSITION (Monday through Friday) About the team and position The ServiceNow Engineer plays a crucial role in the design, development, and management of ServiceNow solutions that optimize business processes and deliver real value to the Carvana family. In this role, you'll work closely with cross-functional partners to build workflows and automation that align with organizational goals, meet security and compliance standards, and deliver incremental business value. In return for your hard work, you'll have the opportunity to grow at one of the fastest-moving and most creative technology companies around - helping us promote a life-changing product and develop a world-class team every day. What you’ll be doing * Collaborate with stakeholders to design scalable ServiceNow solutions across ITSM, CSM, ITOM, FSM and Asset Management (HAM/SAM). * Configure and enhance core ITSM processes - incident, change, problem, and request management. * Design and implement Customer Service Management (CSM) solutions, including case management, the Configurable / CSM Workspace, account and contact data models, and omni-channel intake across email, chat, portal, and phone. * Design and build end-to-end Field Service Management solutions - Work Orders, Work Order Tasks, Assignments, Dispatching, Scheduling, Skills Management, Planned Maintenance, and Crew Operations. * Configure Dynamic Scheduling, Optimization Policies, and Territory Planning, and extend the Agent Mobile App (online/offline) for field technicians. * Build and maintain Service Catalog content - catalog items, record producers, order guides, variable sets, client scripts, and UI policies. * Develop self-service experiences on Service Portal and Employee Center / Employee Center Pro — widgets, pages, themes, content publishing, and unified navigation. * Design Virtual Agent conversational experiences - topics, NLU, and topic flows — for catalog and case/incident deflection across web, mobile, and messaging channels. * Automate processes with Flow Designer (flows, subflows, and custom actions) and orchestrate cross-system integration through Integration Hub spokes. * Design and build custom scoped applications on the Now Platform / App Engine - tables, business rules, client scripts, UI policies, and ACLs - following scoped-application best practices. * Develop server-side logic and reusable Script Includes, and build and consume REST and SOAP web services (Scripted REST APIs, Table API, Import Set API) for inbound and outbound integration. * Deliver ITOM capabilities - Discovery, Service Mapping, Event Management, and CMDB health — including MID Server install, configuration, clustering, and credential/TLS handling. * Manage Hardware Asset Management (HAM) across the full lifecycle (procurement to retirement), including model normalization and reconciliation of assets to CMDB CIs, and support software asset and license compliance. * Translate business needs into functional and technical designs aligned with ITIL and enterprise standards. * Own release management across instances - update sets and the Application Repository for code promotion, instance cloning (clone profiles, data preservers), and upgrades/patching with skip-list remediation and regression testing. * Partner with QA, DevOps, and support teams to troubleshoot issues and improve platform performance. * Document solution architectures and create user guides and training for business and technical users. * Perform core platform administration - users, groups, roles, ACLs, system * properties, scheduled jobs, plugin activation, and instance health - across all environments. * Champion development best practices (coding standards, peer review, performance-conscious scripting, out-of-the-box-first design) and uphold platform governance and access controls. What you should have * 4+ years of hands-on ServiceNow development, architecture, and delivery across ITSM, CSM, FSM, ITOM, and HAM - including scoped application development and AI-enabled workflows - aligned with ITIL practices. * Certified ServiceNow professional: CSA, CAD, CIS-ITSM, CIS-CSM. * Practical experience configuring FSM for dispatching, scheduling, and mobile workforce automation. * Strong server-side and integration development - Script Includes, Business Rules, GlideRecord, Flow Designer, Integration Hub/spokes, and REST/SOAP and Scripted REST APIs (Table, Import Set). * Experience designing Virtual Agent conversational flows (topics and NLU) and applying AI / Now Assist to automate service operations. * Able to lead solution design workshops, translate requirements into scalable architectures, and manage the full SDLC in Agile delivery. * Expertise in ITOM - Discovery and CMDB design - for operational visibility and service health. * Strong understanding of CSDM, data modeling, and platform performance optimization. * Hands-on CSM implementation, including case management, the CSM/Configurable Workspace, and account and contact data models. * Proficiency building Service Catalog content and developing Service Portal and Employee Center experiences. * Demonstrated experience developing custom scoped applications on App Engine. * Practical experience with MID Server setup, clustering, and troubleshooting, plus core platform administration; CIS-Discovery or CIS-Hardware Asset Management certification a plus. * Hands-on application lifecycle management: update sets and the Application Repository, instance cloning, and platform upgrade/patch cycles with skip-list remediation. * Solid Hardware Asset Management (HAM) experience, including lifecycle tracking, reconciliation, and procurement integration. What we’ll offer in return * Full-Time Salary Position with a competitive salary. * Medical, Dental, and Vision benefits. * 401K with company match. * A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more. * A great wellness program to keep you healthy and happy both physically and mentally. * Access to opportunities to expand your skillset and share your knowledge with others across the organization. * A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development. * A seat in one of the fastest-growing companies in the country. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. * Must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.  Legal stuff Hiring is contingent on passing a complete background check.  This role is eligible for visa sponsorship. Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Discord

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We are seeking an experienced Product Marketing Manager to help build out our go-to-market motions for our Ads product suite, with a focus on activating within a specific sales vertical. You will be the sole PMM owner aligned to this vertical, responsible for driving activation and growth of our products in market. This will include developing GTM and activation plans tied to this vertical, leading Alpha and Beta testing to validate products and develop proof points, and conducting inbound to inform product prioritization. This role will play a key part in accelerating growth of our overall Ad platform into 2027 and beyond.  If you’re a self-starter and team player that excels in a fast paced environment and zero-to-scale projects, this is a unique opportunity to make a significant impact on our future and shape the direction of our advertising business. We are looking for great, self motivated PMMs, bonus points if you have worked on the Gaming vertical in the past.  What You'll Be Doing * Develop and execute go-to-market launches for new Ad products, taking products from Alpha to GA * Create and disseminate all internal and external collateral, including CommDocs, pitch materials, case studies, web assets and more * Conduct market research, customer segmentation, competitive analysis to uncover advertiser pain points and product opportunities * Lead activation initiatives, crafting differentiated messaging, value props, and GTM motions that resonate with new audiences and meet their unique needs * Build and scale impactful sales enablement programs, training, collateral, objection handling, and tools, to empower the Sales team to confidently pitch and close deals in new categories. * Define and track activation goals and KPIs across verticals, continuously refining strategies to improve GTM performance and ensure scalable, repeatable success. * Partner with Business Marketing to establish Discord’s thought leadership and category presence in new industries, shaping the narratives we bring to market through events, content, and industry partnerships. What you should have * 10+ years of Product Marketing experience in the advertising or related industry * Technical understanding of the ads ecosystem  * Deep experience bringing products to market from strategy and ideation through to testing and GE release * Proactive problem-solving mindset, understanding and synthesizing advertiser needs and translating these into product recommendations  * Excellent GTM capabilities, with true 0 to 1 product launches  * A proven ability to influence XFN partners and leadership * Experience within the Gaming or Mobile verticals. * An ability to influence product roadmaps with robust Inbound * Excel in ambiguous environments—excited about building new processes, business models, and scaling an advertising business from the ground up The US base salary range for this full-time position is $204,000 to $229,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits. Why Discord?  Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away! Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know. Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Principal Presales Engineer. About the job The Twilio Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across APJ and in particular focusing on Japanese speaking customers across the region. A Twilio Communications Solutions Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform, resulting in customer success at our largest, most strategic accounts. The Solutions Engineer leads the technical pre-sales relationship, proposes technical architectures, demonstrates the product, anticipates concerns, and provides creative solutions to our customers' most complex communications and customer engagement challenges and needs. Responsibilities In this role, you’ll: * * Work alongside Twilio Strategic and New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success.  * Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. * Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology.  * Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges.  * Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products  * Support Key strategic Pilot and Proof-of-Concept implementations in our largest, most strategic Enterprise accounts across the APJ region Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!   *Required: * Native and business fluency in English & Japanese (speaking and writing) is desired to work with the English & Japanese speaking customers.  * At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space * Solid understanding and experience of the sales cycle and the role of a pre-sales engineer  * Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs * Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success.  * An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience.  * Ability to ask the right questions to build a deep understanding of a customer's needs and guide them to a technical solution using Twilio Communications products   * Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures * Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous: * Backend (Java, C#, Node.js, Python or PHP) * Web (JS, React) * Experience with designing and consuming REST APIs Desired: * Hands on experience with with backend development (Java, C#, Node.js, Python, PHP, etc) * Familiarity with Mobile development, especially for iOS and Android. * Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role * Experience with automation, cloud-native development and skills with a major cloud platform.  * Experience with sales methodologies Location This role will be remote, and based in Japan. Travel  We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . SEE YOURSELF AT TWILIO Join the team as our next Principal Presales Engineer for our Twilio Communications EMEA team. ABOUT THE JOB The Twilio Principal Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform. RESPONSIBILITIES IN THIS ROLE, YOU’LL: * Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success.  * Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions. * Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle. * Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology.  * Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges.  * Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products. * Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity. * Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation * Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations. QUALIFICATIONS  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *REQUIRED: * At least 5 years in a technical pre-sales role in CPaaS or Telecom space * Solid understanding and experience of the sales cycle and the role of a pre-sales engineer  * Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs * Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success.  * An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience.  * Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products   * Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures * Experience writing code in one or more of the following areas:  * Backend (Java, C#, Node.js, Python or PHP) * Web (JS, React) * Experience with designing and consuming REST APIs Desired:  * Familiarity with Mobile development, especially for iOS and Android. * Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role * Experience with automation, cloud-native development and skills with a major cloud platform.  * Experience with sales methodologies  * Additional language speaker a plus  LOCATION  This role will be remote and based in the UK, Ireland or Spain.  TRAVEL We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. WHAT WE OFFER Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a Senior Software Engineer to join our Identity Management team to play a critical role in developing reliable code and algorithms in our user management, permission, and web services.  We are looking for an engineer who has the ability and drive to make an impact, not only on their own but by also enabling those around them to succeed.   Partnering with stakeholders, product managers, product designers, product data analysts, and other engineers, you will be part of a team responsible for ensuring that our practices in the development of our platform are safe and secure.  You will also be responsible for developing and maintaining core services and repositories in Toast, including integrations, managing users, authentication, and permissions. The Toast platform processes tens of millions of requests per day, and this number grows constantly as we add new restaurants and integration partners to our system. The services we develop on this team are essential for Toast’s operation and their resilience and reliability are crucial from a business and user perspective. If you want to help create something tangible that is used every day, help small businesses achieve their vision, and take on the challenge of scaling a SaaS product from millions of users to hundreds of millions of users, Toast is the place for you. A day in the life (Responsibilities) * Be part of a team working collaboratively with UX, PM, QA and other engineers designing, building and maintaining high performance, flexible and highly scalable microservices, as well as development of web and mobile applications * Define best practices and help choose technologies to evolve our current tech. stack while writing world-class applications * Championing best practices such as quality integration and unit testing * Tackle scaling challenges and implement robust solutions. * Provide design feedback and participate in code reviews to ensure implementations meet requirements * Monitor feature rollouts to ensure customer success, iterating and improving when necessary. * Design, build, deploy, and maintain highly resilient and scalable systems critical to our customers’ success. * Diagnose performance bottlenecks and optimise for better performance. * Ensure that all work done is delivered with quality and is appropriately monitored and supported in production * Mentoring other team members What you'll need to thrive (Requirements) * Proficient in Java, Kotlin or another object-oriented language, with a deep understanding of testing, quality & best practices. * In-depth understanding of microservices, distributed systems, and enterprise messaging. * Familiar with asynchronous communication tools (e.g., Pulsar, JMS, Kafka). * Proven track record of delivering reliable services to production. * Excellent communication skills, with the ability to simplify complex technical concepts for non-technical stakeholders. * A passion for technology and continuous learning. * Prior experience making an impact on a previous project, product or within an organization. * Enthusiasm for solving impactful challenges and writing clean, scalable code. * A focus on both personal and team growth, balancing task completion with platform stability. * The capacity to tackle complex and ambiguous problems, communicate clearly with others to solve the problem, and share knowledge to help the whole team succeed * Experience working in the IAM space * Exposure to distributed systems is a plus * Experience working in a team with Agile/Scrum methodology **This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.** AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. #LI-HYBRID #BI-Hybrid How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Twilio

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Senior Manager of Presales Engineering, DACH! About the job This position is needed to be a technical leader for a team of Presales Engineers covering the DACH subregion. In this role, you will report to the Presales Engineering Director, EMEA. We support some of the largest and fastest growing companies in the world, spanning industries such as marketing, business automation, and customer care. Twilions on the Presales Engineering team are experts in the CPaaS and Communications space and act as key members of our go-to-market teams in developing and optimising business critical customer engagement use cases with Twilio products. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and our go-to-market sales and services teams. Responsibilities In this role, you’ll: * Partner with the Sales leadership team to set our strategy for finding, closing and supporting opportunities in our sales funnel and in our existing customer base. * Work across functions to ensure collaboration for shared goals and appropriate capacity for your team. * Build and roll out programs that enable the Presales Engineers to scalably accelerate our Sales funnel. * Attract, develop, and motivate a team of highly skilled and talented Presales Engineers, continually educating your team and seeking innovative solutions for improving your team. Ensure that your team has the support that they need to be successful as well as providing direct mentoring and guidance on a day to day basis. * Lead the technical strategy and technical forecast, determine what role Presales Engineers should play in accelerating new sign-ups, and how to deploy the team most effectively. Measure and communicate results – use data to communicate results and make decisions. * Set clear expectations for your team, remove obstacles where possible, and actively communicate tradeoffs to stakeholders when deciding where your team needs to focus. * Engage with Product, Support, Sales, Operations, Legal, Security, Engineering, and every single other department as necessary to make our customers successful on our platform. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * 7+ years of relevant presales work experience within the SaaS or CPaaS industry, inclusive of BS in Computer Science or equivalent software engineering experience.  * 3+ years of formal people leadership experience, with a proven track record of coaching for performance, fostering psychological safety, and supporting professional growth for team members at varying levels of seniority. * Proven ability to Drive Business Results not just by meeting targets, but by setting strategic priorities, empowering your team to work smarter, and making data-driven decisions that align with the broader organisation's goals. * Proven track record of building high performance teams and leading by example.   * Superior written and verbal communication skills, with the ability to influence cross-functionally and resolve complex conflicts with sales leadership or other stakeholders through a "teach and demonstrate" approach. * A hands-on approach to problem solving. Always ready to handle customer blocking issues and work opportunities directly alongside your team. * A strong understanding of the developer adoption cycle, as well as experience in the technology areas relevant to Twilio’s market: contact centre, IP-based telephony, messaging, real-time communications, security, authentication, email, scaling web and mobile applications. * Tech-savvy leaders, experience with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) cloud application architecture and AI systems. * Experience with sales methodologies * Cross-functional experience in pre-sales or post-sales technical consulting, software engineering, or product management is a plus.  * Comfortable with ambiguity and proactive in leading change. Demonstrated ability to communicate the "why" behind organisational changes, manage stakeholder expectations, and maintain team agility during periods of transition. Desired: * Fluency in German  Location THIS ROLE WILL BE REMOTE AND BASED IN THE UK Travel  We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35%  travel is anticipated to help you connect in-person in a meaningful way.  What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.