Sökresultat för "Trust and Safety"

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Trust & Safety Operations team safeguards Roblox’s community and creators. Within this organization, our IP and Legal Compliance Operations teams are dedicated to protecting Intellectual Property, ensuring strict regulatory compliance, and facilitating a safe, fair environment for rights holders, developers, and users. We scale Operations and elevate our users’ experience through a multi‑year vision, rigorous execution, and data‑driven decision making. You will be reporting to the Manager Data Operations and act as the data SME for both IP and Compliance Operations, working closely with other domain-specific data analysts on the team. This position is critical to understanding, optimizing, and reporting on the operational performance of our Intellectual Property enforcement and our Legal Compliance workflows. You Will: * Own the analysis and reporting for both Intellectual Property Operations and broader Legal Compliance Workflows. Deliver recurring KPI packs for senior leadership across Safety, Legal, and Developer Relations partners. * Identify opportunities through trend and cohort analysis; build business cases and lead cross‑functional initiatives from concept to impact. * Collaborate with Data Science, IP Product, Policy, and Operations teams to define and maintain metric definitions, KPI hierarchies, and analytical guardrails that drive operational excellence in both IP protection and compliance obligations. * Design, build, and maintain advanced operational reports and dashboards, delivering critical insights on IP enforcement and overall compliance health to senior-level management and cross-functional stakeholders across Operations, Legal, Product, and Engineering. * Select and apply the most appropriate analytical methods to assess both IP operations and Legal Compliance programs, extract relevant data, and derive actionable insights to ensure we meet all of Roblox's legal and regulatory obligations efficiently and accurately. * Monitor industry trends in digital rights management, regulatory compliance frameworks, and analytical best practices; incorporate them into our operational data strategies and tooling. You Have: * 7+ years of experience in a professional setting, with demonstrated experience in quantitative analysis and complex program management. * Domain Knowledge: Good understanding of intellectual property operations (like copyrights, trademarks, and Digital Rights Management) and legal compliance processes (such as regulatory response SLAs, privacy operations, or law enforcement guidelines) in the tech industry—either through hands-on experience or by working closely on cross-functional projects. * Technical Proficiency: Advanced proficiency in SQL, including complex queries, common table expressions, and window functions; working knowledge of Git and Python and/or R is highly desirable. * Cross-Functional Leadership: Proven ability to work effectively with cross-functional teams (specifically Legal, Product, Engineering, and frontline IP/Compliance Operations) to drive strategic initiatives. * Problem Solving: Strong analytical skills with a track record of using data to inform decision-making, optimize complex workflows, and solve operational bottlenecks. * Business Acumen: Deep understanding of business operations and the ability to align data strategies with strict legal, regulatory, and IP business objectives. * Expertise in consulting with stakeholders and managing complex projects from inception to completion. * Strong multitasking and time management skills to balance the distinct needs of IP operations and Compliance operations. * Minimum of a Bachelor’s degree in a technical field / analytical discipline (preferred: Computer Science, Data Analytics, Information Systems, Statistics, Mathematics, Business Analytics or equivalent), with a strong preference for an MBA or MS or equivalent experience Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Product Counsel / Sr Product Counsel for the Ads and Brands team, you will act as a key advisor and first point of legal contact to support our product, engineering, and other teams in building the future of the Roblox platform. Our mission as Product Counsel is to become product experts and to provide thoughtful and effective legal advice to help our business teams succeed. To accomplish this, we work closely with other members of the legal team and collaborate with a wide range of cross-functional teams to identify risks while maintaining a keen sense of business judgment.  This role is dedicated to providing strategic legal advice to internal product and engineering teams, primarily in connection with our Ads and Brands team. The role requires application of complex, evolving legal frameworks to new and innovative products and services. This is a great opportunity to join a growing legal team, learn about interesting new technologies and business models, and work on novel issues in an exciting, fast-paced environment. You will: * Act as a trusted advisor to Roblox product, engineering, and operations teams as well as company leadership throughout the product and process development lifecycle to ensure healthy product launches. * Assist with legal initiatives related to Roblox’s advertising products, models, and technologies. * Ensure compliance with US and international laws and regulations including those concerning advertising, privacy, copyright, online safety, and consumer protection. * Coordinate advice with cross-functional stakeholders, including product, marketing, trust & safety, and other internal and external legal counsel. * Develop internal playbooks, training, drafting policies to raise awareness of laws and regulations applicable to advertising products internally with product and engineering teams. * Stay on top of the latest developments in a fast-changing legal landscape and develop deep expertise in Roblox’s products. * Build positive and influential relationships company-wide through trusted advising, knowledge-sharing and training. * You will report to the Director, Product Counsel for Creator, Economy, Ads & Brands You have: * 5+ years of relevant legal experience, preferably a combination of law firm and in-house experience at a consumer-facing technology company. * Previous experience counseling advertising product teams and/or research teams building foundation models. * Strong business-oriented judgment and the ability to analyze problems, propose solutions, and provide advice that is creative, practical, and legally acceptable, taking into account the needs and objectives of the business. * Understand the letter of the law and can approach problems in a practical, principled approach. * The ability to manage a diverse and complex workload while maintaining priorities and proactively investigating and identifying issues. * The desire to work on a small but growing team, and a track record of collaborating with cross-functional stakeholders to overcome complex challenges. * A license to practice law in a US jurisdiction. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $237,930—$297,550 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Robinhood

JOIN US IN BUILDING THE FUTURE OF FINANCE. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the Team & Role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Prediction Markets team at Robinhood is dedicated to delivering a premier trading experience and establishing Robinhood as the leader in the event contracts space. Enabling our customers to trade on the outcome of real-world events aligns directly with our mission to democratize finance for all! We collaborate closely with product managers, designers, and operations specialists to build state-of-the-art trading experiences across a wide variety of real-world events. Our team culture values technical excellence, operational rigor, and a strong sense of collective accountability for our products. As the Engineering Manager for Prediction Markets, you will lead a team of software engineers focused on building the complete user experience for key US and global events. In this leadership position, you will serve as a key partner in growing this business, which represents the fastest-growing segment in Robinhood’s history! You will oversee the delivery of scalable UIs that enable customers to trade on diverse categories such as financials, crypto, sports, and politics. Additionally, you will guide technical architecture, mentor engineers, and help define how the event contracts space evolves across the industry. This role is based in our New York, NY office, with in-person attendance expected at least 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What You’ll Do * Lead and support a team of software engineers in owning all consumer-facing features for our prediction markets product. * Be a thought leader with product managers, designers, and operations partners to design and launch trading experiences for major global events. * Define technical roadmaps, establish coding standards, and maintain operational excellence for our prediction market systems. * Mentor and develop engineers on the team, helping them progress in their careers and achieve technical excellence. What You Bring * Experience managing and leading software engineering teams that deliver high-frequency or high-volume transactional systems. * 7+ years of software engineering experience with a strong front-end focus, including proficiency in modern frameworks and languages. * Strong communication skills and experience collaborating with product management and design partners to launch user-facing products. * A bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience. Leadership Expectations Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them: * Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. * Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly. * Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity. What We Offer * Challenging, high-impact work to grow your career * Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching * Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents * Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more * Employer-paid life & disability insurance, fertility benefits, and mental health benefits * Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! * Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $230,000—$270,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $203,000—$238,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $180,000—$211,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Distinguished Machine Learning Engineer/Technical Director in the Safety organization at Roblox, you will drive the overall technical vision and execution for all machine learning initiatives focused on maintaining the safety and civility of our users. Our industry-leading safety features ensure Roblox remains a safe and inclusive environment for our community to express themselves creatively and share experiences without fear. The Safety org is the reason why Roblox is the safest place on the internet, protecting users You will provide technical leadership on AI/ML efforts for Trust and Safety as the Roblox platform scales to serve different age groups and geographic locations. YOU WILL: * Own the technical direction and implementation of machine learning solutions for safety-related systems * Lead and mentor other engineers, fostering a culture of technical excellence and inclusivity * Break down long-term product requirements into iterative deliverable stages, ensuring continuous improvement * Craft and build large-scale machine learning models with billions of parameters, ensuring production-readiness * Facilitate challenging technical decisions across multiple teams, demonstrating empathy and finding common understanding * Collaborate with cross-functional teams to define and prioritize the machine learning roadmap YOU HAVE: * 10+ years of experience delivering and improving large-scale machine learning systems * Proven expertise in creating and launching machine learning models from scratch * Ability to handle data problems, train models with large datasets, and ensure system reliability at scale * Experience with distributed systems, data architecture, and model extraction * Strong programming skills and willingness to be hands-on as necessary * Prior experience in a leadership role with a technical focus, including mentoring engineering teams YOU ARE: * A creative and strategic problem-solver, able to simplify complex issues while integrating fresh ideas * Committed to fostering a diverse and inclusive workplace where everyone feels valued and supported * Passionate about maintaining deep technical expertise while meeting end-user needs * Knowledgeable about cutting-edge ML technologies, including LLMs * Experienced in NLP or computer vision (preferred) * Familiar with maintaining and evolving safety systems at scale (preferred) For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $399,420—$457,970 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Why Safety? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this toolbelt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. Why Safety Foundation? Safety Foundation is the infrastructure backbone that powers safety across Roblox. Every piece of content reviewed, every moderation action taken, every safety workflow running anywhere on the platform flows through systems built by this team. We are the platform that other safety teams build on — and right now, we're in the middle of one of the most significant evolutions in our history. We're scaling to handle 10x more traffic while keeping cost growth in check. We're rebuilding the platform to be AI-first, natively supporting agentic and ML-driven safety workflows without compromising on security or auditability. And we're radically improving developer velocity — cutting the time it takes any team to integrate safety capabilities from months to hours. As a Principal Software Engineer on Safety Foundation, you'll be the hands-on tech lead for a group of engineers on the team. You'll set technical direction, own architecture decisions, and stay deeply engaged in the work. Your decisions will shape how safety works across all of Roblox — for over 100+ daily monthly active users. You Will: * Serve as the hands-on tech lead for a group of engineers on the Safety Foundation team — setting technical direction, driving execution, and staying close to the code * Lead the design and implementation of a scalable, cost-efficient platform engineered for 10x traffic growth * Drive the AI-first transformation of the safety platform: architecting agentic and ML-integrated workflows with the security, auditability, and reliability that production safety systems require * Build the developer experience layer that enables product teams across Roblox to integrate safety capabilities in hours, not months * Partner closely with Trust & Safety ML, User Safety, Safety Operations, and product teams to translate platform needs into durable infrastructure * Define backend standards and patterns across the team; raise the technical bar through code review, architecture guidance, and mentorship * Identify and resolve performance bottlenecks across networking, data, and compute — at scale You Have: * 8+ years of experience building large-scale backend/distributed systems and shipping high-quality systems to production. Strong preference for candidates who have experience with building developer platforms. * 4+ years acting as a tech lead: setting direction, driving execution, and growing engineers at multiple levels * Deep proficiency in Go or a similar compiled language (Go strongly preferred). Experience with CQRS & Event Sourcing is a plus * Experience with NoSQL databases at scale (DynamoDB, Cassandra, or similar) * Experience with or strong interest in AI/ML platform integration — pipelines, agentic workflows, HITL workflows or similar * BA/BS in Computer Science, Engineering, or a related technical field — or equivalent experience You Are: * A hands-on technical leader. You can zoom out to own the architecture and zoom in to write the hard code. You don't choose between leading and building — you do both. * A platform thinker. You design for reuse, velocity, and reliability. You understand that your customers are other engineering teams, and you build with them in mind. * Comfortable with ambiguity. You thrive on open-ended, gnarly problems. You can break them down, build alignment, and drive them to resolution — without waiting for perfect requirements. * A team-player & multiplier. You are collaborative & strive to make everyone around you better — through rigorous code & architecture reviews, clear technical communication, and a genuine investment in the growth of the people you work with. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $295,250—$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY USER BEHAVIOR? As a Senior Machine Learning Engineer for User Behavior, you will build the proactive detection and behavioral intelligence systems that fundamentally shift how Roblox responds to unsafe behavior, from reactive punishment to early, education-first intervention. You will own the ML foundation for a new capability at Roblox: identifying users at risk of becoming chronic violators before they escalate, and powering the adaptive consequence systems that give them a real chance to change. This is a rare opportunity to build a user-level behavioral intelligence capability that will define how Roblox understands and responds to risk at scale. You will feel a deep sense of responsibility in building systems that directly affect millions of users, especially minors, on one of the world's largest platforms. Your work will reduce harm, improve fairness, and help ensure Roblox remains a place where creativity and community can thrive safely. YOU WILL: * Define and Own the ML Vision: Define and lead the multi-year ML vision, architectural strategy, and execution that identify casual violators early before they escalate, and operate reliably under real-world policy and precision constraints. * Own Behavioral Prediction Models: Develop and maintain production ML models that translate user behavioral signals into actionable risk intelligence, enabling earlier and more targeted interventions. * Build the ML Foundation from Scratch: Design the user feature store, training pipelines, and model evaluation infrastructure that underpin behavioral ML at Roblox.  * Instrument Experiments for Causal Validity: Partner with XFN stakeholders to ensure A/B tests on intervention variants have proper random assignment and instrumentation for future causal model training. This data cannot be retroactively collected. * Drive End-to-End Product Development: You will not just model; you will build. You will work cross-functionally to construct datasets from scratch where none exist, build labeling pipelines, and ship solutions to various product surfaces. * Ship Code, Not Just Models: Expect to own end-to-end delivery, building and operating ML pipelines from training and offline evaluation through production serving. You will integrate your models directly into the stack alongside SWE. YOU HAVE: * 5+ years of experience building and shipping production ML systems at scale. * Hands-on experience with ML classification at scale, including traditional ML models, sequence modeling on user-event data, and/or LLM-based approaches, with strong intuition for model evaluation on real-world data. * Proficiency designing and maintaining feature pipelines and feature stores for behavioral or event-driven data. * Experience building embedding-based retrieval systems (ANN / vector search) in production. * Experience building and operating end-to-end ML pipelines: training, offline evaluation, A/B experiment hooks, and production serving infrastructure. * Strong understanding of ML experiment design, including training data validity, label quality, recall/precision tradeoffs under constrained thresholds, and causal inference fundamentals. * Nice to have: experience in Trust & Safety, user behavior modeling, or user understanding (e.g., churn prediction, engagement modeling, risk scoring); familiarity with uplift/causal ML; sequence models on user-event data. YOU ARE: * A Visionary Architect: Capable of synthesizing complex business and safety goals into a clear, compelling, and actionable technical strategy. * A Pragmatic Builder: You are scrappy and impact-oriented. You view undefined data and messy systems as opportunities to build structure rather than blockers to progress. * Comfortable with Ambiguity: You thrive in undefined or open-ended problem spaces, providing structure, clarity, and decisive direction to your teams. * An Inspiring Leader: Passionate about developing the next generation of technical leaders, managers, and engineers. * An Executive Communicator: Highly effective at communicating complex technical concepts to both engineering teams and non-technical executive leadership. * Committed to Ethical AI: Dedicated to building ML systems that are fair, transparent, and operate with the utmost responsibility toward user safety and platform civility.   For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $196,750—$243,290 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Enterprise Security Engineer, you will play a critical role in executing Roblox’s Enterprise Security Strategy. You will design, deploy, and manage security solutions to protect Roblox’s corporate infrastructure and ensure secure, compliant operations across the organization. Working closely with Corporate Engineering and Trust & Safety teams, you will translate business requirements into robust security implementations that enable secure productivity while mitigating risk. You will be reporting directly to the Senior Manager of Enterprise Security Engineering. You'll partner with security professionals across the Information Security organization, and work cross-functionally with teams throughout Roblox to drive security initiatives that scale with our business. YOU WILL: * Evaluate and implement security technologies and vendor solutions to ensure alignment with enterprise security requirements, compliance standards, and overall risk management strategy * Lead and drive initiatives across core security domains, including Endpoint Security, SaaS Security, Identity & Access Management (IAM), Agentic AI Governance, and Supply Chain Security. * Collaborate closely with IT, engineering, DevOps, and business stakeholders to integrate security tools, policies, and processes into enterprise systems and workflows, enabling secure-by-design implementations * Design and build automation scripts and tools to streamline security workflows, collect actionable metrics, and enforce security policies at scale. YOU HAVE: * 6+ years of relevant professional experience. * Familiarity with Identify and Access Management, Authentication & Authorization, Endpoint and Network Security controls and Supply chain risk management * Strong understanding of security fundamentals including zero trust architecture, threat modeling, security frameworks (SOC 2, ISO 27001), and best practices in corporate security environments * Experience designing or operating workflows using low-code and no-code orchestration platforms. * Expertise in Google Workspace, OSQuery, Okta is a Plus YOU ARE: * Collaborative: You love working with your direct team and cross-functional partners. * Strategic thinker: You define clear business requirements and assess commercial solutions to inform build vs. buy decisions. * Comfortable with ambiguity: You gather data and navigate complex situations even when facing incomplete information or unclear requirements. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $243,290—$295,250 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Enterprise Security Engineer, you will advance Roblox’s Enterprise Security strategy by shaping and evolving security architecture in alignment with business objectives. You will lead the design, deployment, and governance of security solutions that safeguard Roblox’s corporate infrastructure while enabling scalable, secure operations. Partnering cross-functionally with Corporate Engineering and Trust & Safety, you will translate organizational priorities into resilient security capabilities that balance risk, compliance, and productivity. You will join the Platform, Enterprise, and Application Security group, reporting directly to the Senior Manager of Enterprise Security Engineering. You'll partner with security professionals across the InfoSec team, and work cross-functionally with teams throughout Roblox to drive security initiatives that scale with our business. YOU WILL: * Define and maintain enterprise-wide security standards and principles that guide how security is implemented across business workflows, ensuring consistency, scalability, and alignment with organizational risk posture. * Lead and drive initiatives across core security domains, including Endpoint Security, SaaS Security, Identity & Access Management (IAM), Agentic AI Governance, and Supply Chain Security. * Collaborate closely with IT, engineering, DevOps, and business stakeholders to integrate security tools, policies, and processes into enterprise systems and workflows, enabling secure-by-design implementations * Mentor engineers and stakeholders, serving as a trusted advisor on security architecture, control design, and secure implementation patterns. YOU HAVE: * 9+ years of relevant professional experience. * Deep expertise in Identity and Access Management, Authentication & Authorization, Endpoint management, Network Security controls and SaaS security posture management * Strong understanding of security concepts including zero trust architecture, threat modeling, security frameworks (SOC 2, ISO 27001), and best practices in corporate security environments * Demonstrated ability to design and operationalize security policies, principles, and controls across diverse teams and systems. * Experience with modern Enterprise infrastructure and SaaS ecosystems, including Google Workspace, Okta, MDM solutions, SSPM, ZTA and cloud-native environments. * Experience designing or operating workflows using low-code and no-code orchestration platforms. YOU ARE: * Collaborative: You love working with your direct team and cross-functional partners. * Strategic thinker: You define clear business requirements and assess commercial solutions to inform build vs. buy decisions. * Comfortable with ambiguity: You gather data and navigate complex situations even when facing incomplete information or unclear requirements. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $293,800—$343,340 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Senior Engineering Manager, Safety Platform You will lead engineering pods within the Safety Platform organization, driving the technical vision and execution for the foundational systems that power every safety workflow at Roblox. You will own the core safety platform end-to-end: from the shared infrastructure and APIs that enable trust & safety capabilities across the company, to the tooling ecosystem that empowers internal operators to investigate, intervene, and resolve issues at scale. The scope also includes the Safety agentic platform — AI-powered systems that automate and augment safety workflows across detection, enforcement, and review pipelines. As the platform layer beneath every safety surface, your work will define how quickly and reliably Roblox can respond to emerging threats. This role requires a leader with a strong platform mindset who can balance technical rigor with broad organizational impact — working across User Safety, Trust & Safety Policy, Data Science, and Machine Learning to deliver scalable, extensible, and high-availability systems for one of the world's largest platforms. You Will: * Lead and Develop: Recruit, hire, mentor, and inspire a diverse team of exceptional engineers. Cultivate a collaborative and inclusive environment that promotes professional growth. * Ensure Technical Excellence: Establish and maintain rigorous standards for technical quality. Ensure the team delivers reliable, scalable, and secure solutions in adherence to Roblox's engineering principles. * Foster Cross-Functional Collaboration: Partner with product managers, designers, and other key stakeholders to comprehend business objectives and translate them into robust technical solutions. * Contribute to Strategy: Participate in the development of the overall capture and sharing strategy. Identify opportunities for innovation and expansion, and strategically prioritize projects that maximize value for our user base. * Champion Continuous Improvement: Instill a culture of ongoing learning and improvement within the team. Encourage experimentation, knowledge dissemination, and the adoption of new technologies. You Have: * Demonstrated experience as a leader of successful engineering teams responsible for building new product or platform features. * Strong analytical and problem-solving capabilities to deconstruct complex challenges into manageable components, coupled with the requisite project management skills to drive projects to successful completion. * A long-term strategic perspective, balanced with the practical ability to implement timely, short-term solutions to launch systems and gather user feedback, informing superior long-term planning. * Experience developing consumer-facing applications, supported by a strong platform-thinking mindset. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $345,040—$399,420 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The mission of the search and discovery team is to connect a billion users with the best connections and content at the right time, covering an extremely diverse range of recommendations and search problems at high scale.  This is  fundamental to how we personalize the experience to drive engagement and retention for Roblox users. Our recommendation systems suggest all games that the users see and play with across all surfaces. As a Senior Engineering Manager for the Search & Discovery ML team, you will lead the architects of exploration for one of the world's largest immersive platforms. You will be responsible for the core algorithms that connect over 120 million daily active users with millions of 3D experiences, items, and social connections. This is a high-impact leadership role where your team’s models directly determine the growth, retention, and satisfaction of the Roblox community. You will move beyond traditional recommendation systems into the realm of multimodal, agentic, and generative discovery. YOU WILL: * Lead and grow a high-performing team of machine learning engineers, fostering a culture of ownership, collaboration, and engineering excellence. * Establish a long-term strategic framework for the home page ML models * Collaborate with the ML platform team, data science, and product teams to deliver SoTA ML models.  * Oversee the end-to-end development life cycle, ensuring timely delivery of high-quality, robust ML solutions. * Mentor and coach team members, providing continuous feedback and career development guidance. * Manage cross-functional projects and communicate progress, risks, and challenges to leadership and stakeholders. YOU HAVE: * 5+ years of management experience and 8+ years of experience building machine learning systems. * Experience in hiring, managing, and mentoring senior machine learning engineers and technical leaders. * Deep knowledgeable about the best practices for SoTA machine learning architecture and algorithms. * Skill at driving technical strategy and roadmap planning in ambiguous and fast-paced environments. * Established strong, collaborative relationships with cross-functional partners and senior leadership. * Passion about fostering a high-trust, no-blame culture that prioritizes growth-oriented mentorship and psychological safety. * Knowledge in the machine learning life cycle and the data requirements for training, serving, and monitoring models. * Strong communication, both written and verbal, capable of articulating complex technical concepts to a diverse audience. * A BS, MS, or PhD in Computer Science, or a related technical field or have equivalent practical experience. * Experience with SoTA ML models and solutions. * Experience with applying advanced ML solutions to product problems. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $345,040—$399,420 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY SAFETY AI SYSTEMS? As Senior Engineering Manager for Safety AI Systems at Roblox, you'll lead technical efforts and manage a team of experienced engineers to develop innovative AI solutions for multimodal content safety. You’ll oversee machine learning systems, constructing multimodal model architectures, improving data quality, training pipelines, and model performance to address challenges like real-time multi-verse content understanding and advanced moderation with large vision language models, spanning avatars, images, videos, audios, text, code / data models, and their composites.  In close collaboration with product, policy, and Trust & Safety teams, you'll design large-scale systems to detect and mitigate abusive behavior before it harms the community. You'll own critical services at massive scale, balancing user freedom with platform civility to protect and empower our users. Your leadership will help ensure Roblox remains a safe, inclusive space for self-expression and shared experiences. YOU WILL * Own the vision, technical direction, and execution of machine learning solutions for the Multimodal Safety AI system, ensuring these systems effectively detect and prevent harmful content at scale. * Lead and grow a high-performing team of ML engineers, fostering a culture of innovation, technical excellence, accountability, and inclusivity, while mentoring and developing talent. * Break down ambitious long-term goals into an actionable, iterative roadmap – delivering continuous improvements in stages and driving tangible value at each step. * Architect and guide the development of large-scale machine learning models with innovative architectures, ensuring they achieve high quality and are production-ready. * Drive alignment on complex technical decisions across multiple teams (within and beyond the Safety org), demonstrating empathy and building consensus among diverse stakeholders. * Collaborate cross-functionally with Product, Data Science, Policy, Design, and Operations partners to define and prioritize the machine learning roadmap for multimodal safety initiatives, ensuring alignment with broader Safety and Roblox objectives. * Stay ahead of emerging trends in AI/ML and content moderation techniques, continuously innovating our safety approaches to anticipate new challenges. YOU HAVE * 5+ years of experience building large-scale machine learning systems in production environments. * Proven track record of designing, developing, and launching ML models from scratch into production. * 2+ years of hands-on experience with vision language models or other foundation model technologies. * Expertise in solving complex ML modeling, data, and infrastructure challenges – with a focus on maintaining high quality and velocity at scale. * Ability to thrive in ambiguity: you excel at bringing clarity and direction to undefined or open-ended problem spaces. * Demonstrated success collaborating across functions (e.g. Product, Design, Data, Research), working together to drive meaningful business and user impact. * Strong product sense: able to establish clear success metrics and craft strategic roadmaps to achieve those goals. * High emotional intelligence: adept at resolving conflicts, mentoring engineers, and nurturing the growth of your team members. * Experience with modern microservice architectures and distributed systems programming paradigms (e.g. cloud services, scalable data pipelines). * Hands-on to dive into code/architecture and guide technical discussions when needed, in addition to high-level planning. YOU ARE * Creative and strategic problem-solver: able to distill complex issues into simple, innovative solutions that drive impact. * An owner: you take responsibility for projects and outcomes end-to-end, and instill the same accountability in your team. * A lifelong learner: constantly seeking new knowledge and techniques to grow your expertise and expand your impact. * Independent and self-directed: capable of charting a course with minimal guidance, and comfortable making decisions in uncertain situations. * Highly collaborative: effective at working with cross-functional partners and teams, and skilled at building consensus. * Committed to diversity & inclusion: dedicated to fostering a workplace where everyone feels valued, supported, and able to contribute. * Passionate about cutting-edge ML tech: knowledgeable about the latest advances in AI/ML and excited to apply these technologies to keep users safe. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $295,250—$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Support Escalations Specialist, you will be an early member of our internal high-stakes response team. Internal Escalations are a critical component of what we do in Support. Our community of internal stakeholders continuously advocate for our customers, and this team is a center point of that. We are building on all the wonderful work being done today, and adding this critical internal support function to bring expertise and ensure the highest level quality and execution. This isn't your standard customer support role. You will handle the most sensitive and high-risk cases that hit our ecosystem—cases that often have direct visibility from our executive leadership, legal, and product teams. You will be responsible for not only resolving these complex issues but also documenting the "how" and "why" to help us build a proactive, world-class internal operation. WHAT YOU’LL DO * Own and resolve complex escalations involving legal, financial, and executive-level sensitivities with a focus on empathy and extreme accuracy. * Act as a bridge and support conduit for our current vendor partners and our growing internal team, helping to document processes and workflows. * You won't just complete tickets. You’ll find out why they happened. You will conduct deep-dive investigations into systemic errors, poor agent behaviors and other gaps, and advocate for fixes. * Maintain high-integrity data on every case you handle, helping to turn raw ticket information into insights that we share with Product and Engineering teams. * Partner directly with Product Support, Legal, Ad Ops, Developer Relations and more to provide updates on high-profile cases and emerging trends. YOU HAVE * 5+ years in a high-tier support, Trust & Safety, or operations role (Executive or Legal escalations experience is a massive plus). * You enjoy "detective work." You’re comfortable digging through logs and data to find the needle in the haystack. * You can translate complex customer challenges into clear, concise updates. * You are comfortable with ambiguity and excited by the challenge of building and partnering with vendor teams to coordinate and execute on tickets. * Bachelor’s degree in Business, Communications, Operations, or a related field. YOU ARE * Discreet & Reliable: You understand the sensitivity of high-risk work and can be trusted with confidential information. * Proactive: You don’t wait for a manual to be written; you help write it. * Resilient: You stay calm under pressure, especially when dealing with tight deadlines and high-visibility cases. * Collaborative: You’re a team player who is happy to mentor vendor partners today and help onboard new internal peers tomorrow. THE LOGISTICS * This role requires collaboration with team members based in California, USA. * This role requires on-call work and weekends on a rotational basis to ensure 24/7 coverage for high-priority risks. Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes. You Will: * Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics. * Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment. * Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift. * Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes. * Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites. * Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams. You Have: * 3-5 years of experience in quality assurance, moderation, compliance, or a trust and safety-related role. * Bachelor's degree or equivalent foundational experience in operational auditing. * Proficiency in spreadsheet software like Excel or Google Sheets for tracking audit results and basic trend analysis. * Highly organised with a strong ability to identify subtle discrepancies in moderation decisions and data entries. * Clear written and verbal communication skills used to document audit findings and provide feedback to vendor teams. * Ability to troubleshoot routine quality issues and apply policy rubrics to complex user cases independently. * Capacity to thrive in a fast-paced team setting with the flexibility to adapt to evolving safety policies and global operational needs. Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As an AI Workflow Specialist on the Trust & Safety Operations team, you will be the bridge between product, operations, and other relevant teams. You will be required to create workflows, using AI to design, prototype, and scale high‑impact automations. You will translate operational pain points into well‑designed AI workflows, partner closely with product and engineering, and build the evaluation frameworks that ensure these automations are safe, reliable, and measurable. YOU WILL: * Partner with the Subject matter experts across the Support Ops and Shared service teams to understand the current gap and brainstorm on the desired solution.  * Map and document existing workflows to identify high‑leverage automation opportunities and clearly define “current vs. future state.” * Design AI‑augmented workflows that combine LLM agents, existing rules engines, and human review to improve speed, quality, and consistency  * Prototype and iterate AI solutions using internal and external (accepted) tooling (e.g., Claude and other LLMs, internal agentic/AI workflow platforms, and Builder AI code intelligence) to turn workflow designs into working agents or automations. * Define success metrics and evaluation plans (e.g., automation rate, handle time reduction, error/rollback rate, reviewer satisfaction) and build or integrate with eval pipelines to measure agent performance over time. * Partner with product, engineering, and operations to prioritize use cases, scope requirements, and align AI workflows with product roadmaps and control/compliance expectations. * Operationalize launches: contribute to playbooks, runbooks, and training so that operations teams can use AI agents confidently and understand when and how to intervene or escalate. * Continuously improve workflows by monitoring performance, surfacing insights, and iterating on prompts, policies, routing, and UX to keep systems robust as volumes, abuse patterns, and regulations evolve. * Champion safe and secure AI usage, partnering with security and compliance stakeholders to ensure AI workflows respect data handling, access controls, and regulatory constraints, especially as AI workloads increase. YOU HAVE: * 5+ years of experience in technical operations, data science/analytics, or product/engineering roles, with at least 2+ years working directly with workflow automation, rules engines, or tooling for operations teams. * Demonstrated experience designing, implementing, or maintaining complex business workflows  * Strong technical fluency: comfortable reading and writing simple scripts or code (Python or similar), working with APIs, and collaborating closely with engineers to ship workflow changes and integrations. * Hands‑on experience with LLM‑based tools (e.g., Claude) or other AI platforms, including prompt design, evaluation, and iteration to improve quality and reliability. * Strong analytical skills, with experience defining metrics, building dashboards or analyses, and using data to make prioritization and design decisions. * Excellent cross‑functional communication skills; able to translate between operations, product, engineering, and finance, and to write clear specs, runbooks, and status updates. GOOD TO HAVE:  * Experience in Trust & Safety, compliance, or risk‑sensitive workflows (e.g., safety queues, fraud, government or law enforcement requests, regulatory reporting). * Prior work evaluating AI agents or automation quality (e.g., building eval suites, gold‑label sets, or reviewer workflows to monitor agent decisions). Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Roblox

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.  At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.  A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Software Engineer on the Engine Systems team, you will innovate on the core diagnostic and reliability frameworks that form the backbone of Roblox’s engine. In this role, you will have the firsthand opportunity to design and build the essential systems that allow us to monitor, analyze, and optimize the Roblox experience across millions of concurrent users. You will navigate complex platform limitations across various vendors (e.g. Apple, Microsoft, Google, Sony, etc.) to extract intricate details regarding hangs, crashes, and session health that enables all teams to safely ship changes to Roblox clients on all our supported platforms. YOU WILL: * Navigate a wide spectrum of platform-specific constraints to report intricate details about system stability and performance. * Own the end-to-end observability space, ensuring internal engineers can monitor and action every disruption to the user experience. * Develop systems with exceptional reliability and instrumentation that the entire organization trusts at Roblox’s massive scale. * Collaborate cross-functionally with Engineering, Data Science, Product, and Leadership to prioritize and chart the strategic roadmap for the team. * Execute high-performance systems-level code across all supported devices, from mobile and desktop to major consoles. YOU HAVE: * 8+ years of professional industry experience with a proven track record of technical leadership. * Exceptional proficiency in C++ and deep expertise in systems-level programming, specifically targeting large-scale environments. * Extensive experience with at least one non-desktop platform (e.g. mobile or console). * A commitment to accountability, with experience managing systems where a 0.1% regression is considered a significant and actionable event. * An adaptive mindset, with a strong desire to explore new technologies and move beyond established comfort zones. * Outstanding interpersonal skills, prioritizing team execution and collective success over individual contributions. ADDITIONAL CONSIDERATIONS: * Specialized experience in developing observability tools, such as crash reporting or application performance monitoring (APM). * Data-driven approach, with experience working alongside Data Science teams to make informed architectural decisions. * Multi-platform expertise involving several mobile or console ecosystems. * Systems-level rigor, with the ability to build highly reliable code that functions optimally under the constraints of a global-scale platform. * Professional mentorship capabilities to guide high-performing engineering teams. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $295,250—$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  We are looking for a talented and experienced person, who will look after a variety of Safety concerns for our community, including but not limited to: Discrimination, Personal Safety Threats, Domestic Violence, Suicide or Self Harm, Child Exploitation, Physical Assault and Sexual Assault, Drugs activity, Sex Work and Human Trafficking.   The successful candidate will demonstrate an excellent understanding of how to properly identify threatening and harmful circumstances, empathetic communication, use of good judgment,  and quick decision making, with the goal of providing the best support possible for the Survivors and restore their status quo.  This is a full time position based in Singapore. This position is a frontline, contact center role interacting directly with the customers. Successful candidates need strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.        As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.        A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed. Complex case management: Has “perfected the core” of your role of providing the highest level of service to our community  * Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including livechat, social platforms, messaging, and directly through the phone * End-to-end management of complex cases with the objective to resolve customers’ issues based on workflows & management guidelines  * Recognize case type/severity and work cases correctly according to your service’s scope, escalating accurately to other teams when appropriate * Takes on casework at a degree of severity/complexity under close supervision * Ability to recognize & assess threatening & risky behaviors * Demonstrate ownership mentality & good judgment as well as skill to question and deviate from the workflow when needed only through management approval * Be highly receptive to feedback from management, Quality & clinical staff teams and quickly adopt behaviors to improve the quality of your work  * Understands multiple perspectives on a topic or situation * Able to evaluate and present multiple options for addressing a problem * Can be brought to engage more with senior stakeholders with help from management Combining efficiency with quality:  * Has displayed an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution Participating in the Safety Service improvement: Leverage your functional operational knowledge to support the team succeed * Help document ways of working, best practices, and the norms for your service(s) as requested by management * Provides technical/functional/SME to less experienced members of the team. Stakeholder engagement: Beginning to explore network with other Delivery teams and key functional partners * Displays openness and approachability when resolving issues * Understands key drivers of your role and how they relate to one another Your Expertise: YOUR BACKGROUND & EXPERIENCE * 3+ years of relevant experience in customer service, mediation, emergency services, Trust & Safety operations, or a similar role operating in a contact center environment making calls and handling customer/client contacts * Hospitality experience is a plus, in particular working for technology platforms. * Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs * Ability to work in a high-pressure environment interacting with sensitive, confidential, and potentially traumatic imagery, conversations, and other materials YOUR SKILLS & EXPERTISE * Very good interpersonal and communication skills, both written and spoken, including conflict resolution. * Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time * Basic computer literacy, including Apple/Mac OS and Google Suite * Language proficiency in English, other languages are a plus * Able to assess risk accurately, understand level of urgency, exercise good judgment when it comes to risky situations, and share the most pertinent information with stakeholders * Ability to adapt to new tasks and responsibilities as needed.  * Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments.  * Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.