Account Manager (Field based-Midlands region)

We're the most trusted, most visited automotive marketplace in the UK. A heritage brand and a tech innovator. We bring together

vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty

much everything else on wheels, from e-bikes to caravans.

In the automotive world, change is a constant, that’s why

we take our job of untangling the complex car-buying journey very seriously.

At our core, we’re all about

people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we

work better together.

Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone,

but we could be perfect for you.

About

the role  ​

Our Partnerships community is looking for an

Account Manager to join our field-based team, covering the Midlands area of England, including Birmingham, Nottingham,

Peterborough, Leicester and Stoke among others, as part of your patch.

In this field-based role, you’ll be a trusted

business partner and the face of Autotrader across the region, supporting our independent customers.

You'll take

accountability for understanding your customers' objectives and advising on how to achieve them in both the short and long term,

working closely with stakeholders across your customers' business and Autotrader.

You'll take a consultative approach,

using Autotrader data and insights to influence decision-making, drive digital performance, and deliver meaningful commercial

outcomes. You'll educate customers on the right digital products to support growth and efficiency, using strong presentation

skills and storytelling with data to simplify complex insights and guide clear recommendations.

This will involve

collaborating face-to-face with different stakeholders within your customers’ businesses. Your focus will be on customer

engagement through regular site visits. You’ll build and maintain strong customer relationships through this consistent

engagement.

Lastly, you’ll collaborate regularly with stakeholders across Autotrader to find the right solutions for

your customers, as well as with other Account Managers within your region and our Partnerships community.

This is a

remote-based role with regular travel (minimum 3 days per week) across the Midlands region, and occasionally further afield, to

support our retailer partners on-site. Alongside this, we have monthly collaboration time at our Autotrader offices, which will

include overnight stays.

• Proven experience in B2B account management, consultative business partner or customer success type role or similar where you

have owned a customer base

• Track record of achieving commercial KPIs, including driving revenue growth, product adoption,

and retention.

• Strong commercial acumen - able to spot growth opportunities and mitigate risk through

effective questioning and listening

• Confidence communicating with a range of customers and influencing decisions,

developing long-term partnerships, and acting as a trusted consultant to truly understand your customers’ needs and

challenges.

• Experience turning data and insight into actionable recommendations
• Confidence in contributing

to continuous improvement by sharing best practices and customer feedback internally

• Organised, proactive, and

comfortable managing multiple priorities

• Passion for customer success and digital transformation
• Strong

collaborator, working closely with the wider team to share insights and drive better outcomes for our customers

• You’ll need to be adaptable with the ability to pivot in a fast-paced environment

During our application process, you will be asked two questions to help us learn more about you and how you align with our

values. These will be used as part of our selection criteria to determine if we progress your application further.

We’re offering a basic salary of £40,000 – £55,000, plus a car allowance* and an additional

10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next

three years, and you can choose to either sell them or keep them as shares.

You'll have 28 days' holiday per year,

and that's in addition to bank holidays and half-day closures on Christmas and New Year's Eve.

That’s not all. You'll be

enrolled in our pension scheme, where our standard contributions are 7% and employee contributions are 5%. We also have

comprehensive private medical cover, enhanced family leave provisions, a car salary sacrifice scheme, share-save options, and much

more.

We always want to give you the support you need and help prioritise your wellbeing, that’s why we provide

access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period

care plans and lots more.