Senior Manager, Technical Services Engineering

ABOUT US Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. JOB SUMMARY We are looking for a Staff Digital Twin Engineer to help design, build and evolve digital twin capabilities that support the development, validation and operation of advanced AI compute systems. Reporting to an Engineering Manager within the Digital Twin / Simulation Platform team, this role will lead significant technical work across simulation, 3D visualization, data integration and workflow automation, with a particular focus on the Omniverse platform, OpenUSD-based pipelines, data center operations, and rack and blade-level design and simulation workflows. THE TEAM The Digital Twin / Simulation Engineer works with internal Graphcore teams and Softbank Group affiliates. Team will be responsible for the design, development and integration of simulation and visualization capabilities that support data center digital twin, machine behavior modeling and interactive 3D experiences. This role combines simulation engineering, real-time visualization and 3D scene-building using NVIDIA Omniverse and modern tool chains. Team will build behavioral logic, physics integrations, and visualization layers that enable accurate, high-performance representation of data center components, job sites and workflows. RESPONSIBILITIES AND DUTIES * This is a hands-on technical leadership role, involving architecture, implementation, technical guidance and mentoring, without direct line management responsibility. * Apply MBSE methodologies to drive the development of systems and ensure traceability from requirements to implementation. * Develop and deploy simulation logic and behavioral models governing machine and system behavior. Implement real‑time simulation algorithms, including kinematics, dynamics, and control‑system interactions. This includes integration of physics engines (e.g., PhysX, Omniverse Physics, or equivalent) to support realistic behavior and machine–environment interactions. * Develop and execute model validation and verification plans, ensuring digital twins are accurate and numerically stable. * Develop robust scene composition, data modeling and asset management approaches for engineering digital twins across component, blade, rack and facility-level views. * Create high-fidelity 3D models, scenes and environments in Omniverse. Develop interfaces that connect simulations to real‑time visualization, dashboards, and operator‑focused experiences. Implement automated test pipelines and document model correlations, limitations, and validation scoring. * Contribute to toolchain and pipeline design, including scripting utilities, automated test frameworks, and modular code libraries. Collaborate across data engineering/architecture, autonomy, product groups, and engineering to ensure interoperability and alignment with business needs. * Evaluate and implement new simulation libraries and real‑time rendering technologies that enhance simulation fidelity and performance. Work hands‑on with multiple digital‑twin platforms, such as: NVIDIA Omniverse (primary environment), CARLA, Siemens NX/Teamcenter/Plant Simulation, Dassault 3DEXPERIENCE, Ansys Twin Builder, Unity or similar. * Integrate engineering and operational data from simulation, test, telemetry, design systems, asset inventories and infrastructure sources into coherent digital twin environments. * Support testing, debugging, performance analysis and reliability improvements across digital twin applications and services. * Establish engineering best practices for OpenUSD schemas, Omniverse workflows, version control, documentation and release processes. * Provide technical guidance, code review and mentoring to engineers working with digital twin, simulation and data integration technologies. * Produce clear technical documentation and communicate progress, risks and decisions to technical and non-technical stakeholders. CANDIDATE PROFILE ESSENTIAL * Degree in Mechanical, Electrical, Systems Engineering, Computer Science or related discipline. * 8+ years of engineering experience in automation, simulation, or controls. * Experience designing, building or maintaining digital twin, simulation, 3D visualization or engineering platform software. * Hands-on experience with the Omniverse platform, including Omniverse Kit, extensions, connectors or related development workflows. * Strong knowledge of OpenUSD / USD concepts, including composition, layering, schemas, assets and scene graph workflows. * Experience working with data center operations, infrastructure environments, operational planning or systems used to manage complex technical facilities. * Experience developing simulation or modeling workflows that support engineering decisions for complex hardware, infrastructure or operational systems. * Strong software engineering skills in Python, C++ or both, with experience building maintainable production-quality tools or services. * Experience integrating complex engineering and operational data from multiple systems, formats or APIs into usable software workflows. * Understanding simulation, real-time visualization, physics-based modeling, rendering pipelines or spatial computing concepts. * Ability to lead complex technical tasks independently, manage priorities and make sound engineering decisions with incomplete information. * Strong collaboration and communication skills, with the ability to work effectively across multiple engineering disciplines. * Experience reviewing designs and code, sharing technical knowledge and helping other engineers adopt new tools and practices. DESIRABLE * Experience applying digital twin technologies in data center, high-performance computing, semiconductor, robotics, manufacturing or complex systems environments. * Experience with rack and blade design concepts, including physical layout, serviceability, power, cooling, cabling, networking or mechanical constraints. * Experience modeling thermal, power, airflow, mechanical, cabling, networking or serviceability characteristics for rack-scale or facility-scale systems. * Experience with synthetic data generation, sensor simulation, telemetry visualization or operational monitoring workflows. * Knowledge of containerized deployment, cloud or on-premises infrastructure, CI/CD and automated testing for engineering tools. * Experience with 3D asset pipelines, materials, lighting, rendering, physics simulation or model optimization. * Familiarity with adjacent platforms or technologies such as Unreal Engine, Unity, Blender, ROS, CAD/CAE tools, DCIM tools or PLM systems. * Understanding of AI, machine learning, accelerated computing or large-scale system architecture concepts. * Experience developing user-facing tools for engineering or operations teams, including workflow design, usability improvements and technical enablement. BENEFITS In addition to a competitive salary, Graphcore offers flexible working and a comprehensive benefits package designed to support your health, wellbeing and financial future. Our benefits include medical, dental and vision coverage, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), disability and life insurance, a 401(k) retirement plan, commuter benefits, wellness services and an Employee Assistance Programme (EAP). We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

WHO WE ARE WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. Do you have experience managing and implementing marketing automation projects with a hands-on and agile approach? Do you follow processes that keep you “on the ball” while also sharing your own opinion? Would you like to develop your skills working for well-known, successful international brands? Then you might be just the Technical Project Manager we’re looking for.  WHAT WILL YOUR DAY LOOK LIKE? In the role as our new Technical Project Manager, you will be responsible for organizing and managing key client projects. Your job is to ensure a high level of quality, delivering projects on time and within budget. More specifically, your tasks include:  * Controlling the analysis phase * Developing project plans and requirements specifications * Estimating budgets and allocating internal resources and third parties/vendors  * Securing that our configurators and developers is free of administrative overhead, securing that follow up, planning and time spend is overseen * Managing relationships with client and stakeholders, including motivating your colleagues in their day-to-day tasks.   WHO ARE YOU GOING TO WORK WITH? You will be the linchpin in a network of closely coordinating Project Managers, Designers, User Experience Architects, Solution Architects and Developers. The position offers great opportunity for you to personally make a difference on the projects that you work on, and you can look forward to being supported every step of the way.  WHAT DO YOU BRING TO THE TABLE? You are easy-going with a proactive, positive mind-set. You work to deliver the best possible outcome despite any challenges that arise, following processes that keep you “on the ball” while sharing your own opinion. As you will be managing several projects simultaneously, you are an organized person who can keep perspective while paying attention to details. In addition, you have:  * 4+ years of experience with either; Braze, AEP or Salesforce marketing cloud * Experience with managing and implementing projects within CRM, or marketing automation * A conceptual, and a technical, understanding of data modelling, service-oriented and layered architectures, and complex technical solutions in general * Worked with agile methods of Scrum and/or Kanban * Great communication skills, enabling you to translate “business language” into technical language.  A LEADER IN PERSONALIZED CUSTOMER EXPERIENCES VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities. A GLOBAL NETWORK We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.    About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  When you click “Apply now” below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.