
Smartsheet · Bangalore
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting ...
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most
ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual
tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and
big thinking. That is magic at work, and it’s what we show up for every day.
As a Principal Product Manager, Data & AI Platforms at Smartsheet, you will serve as a visionary leader, responsible for the
strategic direction and execution of our foundational data ecosystem. You will treat our data and AI infrastructure as a premier
product, ensuring it is of high quality, architected for massive scale, and directly aligned with Smartsheet’s mission-critical
business and advanced AI objectives. This is a high-impact role that bridges engineering excellence with measurable business
value, driving the democratization of data and the enablement of advanced AI capabilities across the global organization.
Business organizations to ensure unified goals, rigorous prioritization, and clear scoping of platform capabilities.
(internal/external evangelism, community engagement, customer feedback loops) product management for the data and AI platform.
of AI capabilities, streamlined data ingestion/onboarding, and foundational data vision initiatives.
provides reliable, secure, and compliant data assets for all consumers.
criteria, demonstrating a deep understanding of both upstream data source complexities and downstream end-user consumption
needs.
data strategy remains strategically aligned with Smartsheet’s overall product and business platform goals.
the value proposition of features related to data retention, security, compliance, reliability, and integrity.
technical excellence, accountability, and collaborative delivery.
requests to a self-service, scalable, and visionary data platform.
ensuring the platform robustly supports advanced machine learning, predictive analytics, and process automation.
and modern cloud data platforms (e.g., Databricks, Snowflake) to guide the technical evolution of Smartsheet’s data
architecture.
fresh, and trusted across all business units.
compliance (GDPR, CCPA, SOC2), while maintaining engineering velocity.
backend platforms, or high-scale technical SaaS products.
data systems.
vector databases, and embedding strategies.
value, actionable initiatives, and precise "acceptance criteria" for diverse technical and non-technical stakeholders.
and data to identify and remove friction in the data consumption and contribution journey.
lead and navigate complex architectural discussions with senior engineering teams.
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom
to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know
that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites
you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is
our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK,
Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled
status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
#LI-Remote
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Our India Global Capability Center isn't just supporting global operations—we’re leading global innovation. After scaling rapidly into a best-in-class hub, we deliver the product innovation and enterprise capabilities that accelerate our global growth, profitability, and scale. As we expand Smartsheet India, we’re searching for Principal Data & AI/ML Ops Engineers, who crave variety and ownership. You’ll have the opportunity to work across multiple teams and disciplines, building a versatile skillset while solving the complex challenges of a global platform. You Will: * Data Architecture and Design: Designing and overseeing the architecture of scalable and reliable data platforms, including data pipelines, storage solutions, and processing systems * Data Modelling and Management:Developing and implementing data models, ensuring data quality, and establishing data governance policies * Data Pipeline Development: Building and optimising data pipelines for ingesting, processing, and transforming large datasets from various sources * Performance Optimisation: Identifying and resolving performance bottlenecks in data pipelines and systems, ensuring efficient data retrieval and processing * Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation’s data infrastructure * Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform * Data Security and Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data * Perform other duties as assigned You Have: * Enterprise SaaS software solutions with high availability and scalability * Solution handling large scale structured and unstructured data from varied data sources * Experience in building and maintaining data platform systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure ensuring scalability, reliability, efficiency and security * Working with Product engineering team to influence designs with data, AI and analytics use cases in mind * In depth experience in System design involving large Petabytes of data with Databricks Lakehouse * Experience in modern AI/Data infrastructure patterns, Semantics layer Organizing data for AI agents (metadata, context) * AI/MLOps workflows on Databricks , MLFlow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, Knowledge Graph * Knowledge of AI/ML frameworks like LangChain, LangGraph for AI/ML Ops pipeline integration * Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Experience in AWS hosted data platform is preferable * Programming languages like Python, SQL, and potentially Java or Scala * Exposure to Snowflake and Data pipeline frameworks like Airbyte/Airflow is preferable * Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting * Solution Cost Optimisations and design to cost * Driving engineering excellence initiatives * Legally eligible to work in India on an ongoing basis Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Principal Engineer, Vulnerability & Exposure Management to join our team. This is a hybrid role, reporting to the Senior Manager, Information Security Engineering in the Product Security department. This critical role helps modernize how we discover, prioritize, and reduce security exposure across infrastructure, cloud, applications, APIs, endpoints, containers, and internet-facing assets. As an individual contributor, you will operate both strategically and technically to define the operating model, build scalable workflows, influence engineering teams, and dive deep into findings, coverage gaps, scanner limitations, and remediation paths with a strong builder mindset. What you’ll do (Role Expectations) * Lead comprehensive vulnerability and exposure management initiatives across infrastructure, cloud, APIs, and containers, evolving the function from a traditional reporting role into a high-leverage product security engineering capability * Define advanced, risk-based prioritization models that go beyond standard CVSS by integrating threat intelligence and business context, drastically reducing noise and duplicate findings for engineering teams * Design and deploy automated data pipelines, scripting, and workflow orchestration to streamline the entire lifecycle of asset discovery, authenticated scanning, triage, routing, and validation * Drive external attack surface management (EASM) to map internet-facing assets while aggressively identifying program gaps, including unauthenticated scans, stale asset ownership, and untracked exceptions * Collaborate directly with DevOps, IT, and Engineering teams to translate complex vulnerability data into practical technical guidance, durable infrastructure improvements, and leadership-ready performance metrics Who You Are (Success Profile) * You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. * You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. * You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. * You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. * You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) * Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain * 12+ years of experience in security engineering or product security, including 7+ years of hands-on experience driving and scaling vulnerability and exposure management programs within complex environments * Deep understanding of scanner mechanics (including authenticated/unauthenticated scanning, coverage gaps, and asset correlation) paired with proficiency in platforms like Tenable, Qualys, Wiz, CrowdStrike, or Burp Suite * Practical experience implementing risk-based frameworks that leverage modern exploitability signals, threat intelligence, KEV, EPSS, and asset criticality to prioritize threats effectively * Hands-on automation capabilities using Python, PowerShell, APIs, data pipelines, or workflow orchestration platforms to eliminate manual operational overhead, combined with a proven ability to partner collaboratively with engineering teams to drive remediation and translate complex technical data into clear insights for senior leadership What Will Make You Stand Out (Preferred Qualifications) * Experience leveraging AI/ML technologies and advanced orchestration platforms to design intelligent, self-service triage, automated remediation routing, and predictive exposure analysis workflows * Extensive experience securing multi-cloud environments (AWS, Azure, GCP) and containerized architecture (Kubernetes), including image scanning, runtime security, and embedding security guardrails into CI/CD and DevSecOps pipelines * Proven track record in advanced vulnerability prioritization strategies (EASM, CTEM, and attack-path analysis) paired with the ability to integrate vulnerability data seamlessly into CMDBs, asset inventories, and ownership tracking systems #LI-Hybrid #LI-PM5 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Principal Software Development Engineer to join our team. This is a Hybrid, Bangalore role, reporting to the Sr. Director, Application Engineering - Central Authority in the Central Authority department. You will work on the control plane for the Zscaler Internet Access (ZIA) product, which has redefined how security services are delivered in the cloud. You bring a deep understanding of security protocols and services to help us build the next generation of cloud security. What you’ll do (Role Expectations) * Lead the technical roadmap to modernize enterprise platforms using API-first design and microservices architecture * Design, develop, and deploy highly resilient, low-latency, event-driven solutions while maintaining ownership from API tiers to back-end services * Drive a culture of quality by setting coding standards, performing code reviews, and championing TDD/BDD practices and mentorship * Partner with Product, DevOps, and System Architects to translate complex business needs into scalable, high-performance technical solutions * Manage service lifecycles via Docker/Kubernetes and ensure system health using observability tools like Prometheus and Grafana Who You Are (Success Profile) * You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. * You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. * You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. * You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. * You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) * Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain * 13+ years in software development, with at least 8+ years specializing in production-grade microservices * Hands-on experience in modern programming languages such as Java, Go, or Rust * Expertise in distributed data patterns (CQRS, Event Sourcing) and event-driven communication (Kafka, RabbitMQ, or SQS) * Extensive hands-on experience with Docker and Kubernetes within AWS, Azure, or GCP environments, alongside proficiency in both SQL (PostgreSQL, MySQL) and NoSQL (Cassandra, MongoDB, or Cosmos DB) database design and scaling What Will Make You Stand Out (Preferred Qualifications) * Experience implementing AI-assisted engineering tools or integrating predictive AI/ML models to optimize control plane resiliency and automated scalability * Experience with Service Mesh technologies such as Istio or Linkerd * Practical knowledge of chaos engineering and advanced performance testing tools #LI-Hybrid #LI-VV3 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.