Product Analyst (m/f/d)

FREENOW

Location: We are flexible! Come and join us either in Hamburg, Berlin or Barcelona.  Freenow empowers smarter mobility decisions helping people to move freely and cities to thrive. We are looking for a Product Data Analyst (m/f/d) to collaborate with our product squads, using data to build a flawless product experience. You will join the Product Data Team and work closely with PMs, designers, UX researchers, developers, and other data functions to discover new product opportunities, validate hypotheses, and launch valuable features to our users. Be ready to work in a multinational, diverse, highly motivated and collaborative team of passionate analysts who strive for excellence and like to have fun.  Are you ready for your next ride? ---------------------------------------------------------------------------------------------------------------------------------- YOUR DAILY ADVENTURES WILL INCLUDE: * Providing  expertise and collaborating with stakeholders to generate new product feature ideas and improvements, and also estimating the potential impact of planned projects. * Continuously engaging with the product squads to gain an understanding of the problems that need to be solved, gathering requirements, and defining the best deliverables to match the business needs. * Having full ownership of your analysis, from ideation to communication of results and making recommendations to all levels of the company including senior management and prioritization committees. * Developing and evaluating A/B test experiments or other analyses to measure and report the performance of released features, ensuring that we are launching the correct changes and features in our apps. * Working closely with our developers and data engineers to create and capture data that is aligned with the business logic and allows modeling and analysis. * Being involved throughout the complete product lifecycle in order to guarantee a data-driven process. * Bringing new insights and championing them using your analyses, dashboards, and good storytelling! We value ideas over hierarchy, and there's always a new path to follow if your idea is convincing and well-backed with data. * You will have the opportunity to steer our products, which kind of features should be developed, and which changes should be made to solve hundreds of thousands of users' daily needs. ---------------------------------------------------------------------------------------------------------------------------------- TO BE SUCCESSFUL IN THIS ROLE: * You have curiosity in your essence, which motivates you to answer WHY things happened, not only scratching the surface, but aiming for well-founded actionable results * Degree in Mathematics, Statistics, Economics, Computer Science, Engineering, or other fields with a strong mathematical-statistical background * 3+ years experience in working as a Data Analyst in a data-driven analytics environment, preferably within tech product organizations, having direct contact with stakeholders. * Exceptional analytical skills, lateral thinking, and proven experience in solving highly challenging problems. * Very good knowledge of SQL, databases, and statistical programming tools (e.g. Python, R) so that exploratory analyses can be performed, reports created and ETLs maintained * Good understanding and hands-on experience in analyzing and interpreting A/B test results, backed by statistical knowledge. * Experience in working with data visualisation tools (e.g.Tableau, Qlikview) and event tracking (e.g. Mixpanel, GA, Firebase) * You are able to communicate findings in a concise and clear manner to a wide variety of stakeholders to support data-driven decision making by using data visualisation and storytelling and have excellent English communication skills. ---------------------------------------------------------------------------------------------------------------------------------- BENEFITS & PERKS IN A NUTSHELL: * Flexible working arrangements * LinkedIn Learning * Sabbatical & special leave policies * WeRoad partnership * Birthday, 24th + 31st December off * Short term EU work policy * Mobility Credit * Health Insurance * Employee assistance program   Plus more local benefits depending on your work location!   ---------------------------------------------------------------------------------------------------------------------------------- DIVERSITY, EQUITY & INCLUSION: Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work.  ---------------------------------------------------------------------------------------------------------------------------------- ABOUT US: Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app.  In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?

Sofico

WHAT THE JOB IS ABOUT As a Business Analyst, you are the bridge between business needs and technical solutions, transforming customer goals and challenges into structured business and functional requirements. Your role spans the full lifecycle of projects, from preparation and design to delivery and post-go-live support, ensuring solutions align with stakeholder expectations and industry standards. Your responsibilities will include: Business Process Analysis and Design: • Mapping and analyzing current business processes and designing future-state processes. • Developing and maintaining business process models. • Proposing process improvements and assessing their organizational and technical impact. Requirements Gathering and Analysis: • Identifying, analyzing, and translating stakeholder needs into structured requirements. • Conducting workshops to refine and validate requirements with stakeholders and end users. • Collaborating with stakeholders to define acceptance criteria and document user stories, acceptance criteria, and process flows. • Assisting Product Owners at customer side in managing and prioritizing the project backlog. Project Implementation and Support: • Supporting solution delivery through validation of functional analyses, enhancement requests, and ticket resolutions. • Participating in scrum ceremonies such as sprint planning, reviews, and retrospectives. • Communicating project progress, changes, and challenges to stakeholders, providing regular reports. • Refining requirements, assigning tasks to customers, and offering support on these. • Gathering and mapping data, validating test cases, and preparing solution handovers. Product-Specific Context: • Ensuring detailed documentation of product requirements, striving towards a generic fit. • Acting as a liaison between business stakeholders and development teams to ensure alignment. Monitor Business Needs • Follow evolving business needs and anticipating their impact on systems and processes. Business Processes • Creating and maintaining updated business process models. • Propose process improvements and analyze impact on organization and systems. Business Analysis • Identify, analyze, understand, and describe the needs and expectations of both customers and the  business. Share Business Analysis with stakeholders • Prepare enhancement requests from a business perspective. • Interact with end users, key users, and SME’s in requirements definition, refinement, and validation processes. • Support the customer in validating functional analysis, change requests, managing handovers, resolving tickets, etc. • Gather and structure information and data from the customer to submit to the Sofico/project team. YOUR SKILLS AND INTEREST You are analytical, detail-oriented, and excel at translating complex business needs into actionable solutions.  Your proactive approach ensures that processes and systems are efficient, aligned with industry trends, and scalable for future needs. What else is expected: • Proven experience in business analysis, preferably in a tech-driven or software development environment. • Experienced in business process modeling, and requirement elicitation and documentation. • Strong stakeholder management and communication skills. • Familiarity with Agile methodologies and experience in participating in Scrum ceremonies. • Knowledge of industry trends, regulatory requirements, and emerging technologies. • Ability to work collaboratively with diverse teams and maintain alignment across stakeholders. • Experience with tools for process modeling, requirement tracking, and project management (e.g. Jira).   WHAT WE OFFER We would like to welcome you to an international and multicultural company that has been operating for over 30 years and is doubling in size every 5 years. Growth is our middle name, while we strongly adhere to our horizontal and open company culture.   You're in the drivers' seat of your own career, that's our motto. Your personal development is therefore paramount. During an extensive onboarding program of six months, we make you, with the support of your job coach, familiar with our product and the organization. Even after this period, you will continue to get opportunities to learn and develop yourself further. You’re never alone.   At Sofico you will also work in a modern state-of-the-art office that is easily accessible.   In return for your efforts, we offer an extensive salary package, including a company car and a pension scheme and medical insurance. The flexible office hours and opportunities to work from home up to 2 days per week provide the necessary flexibility within the company.   At Sofico we are strong believers in the power of a good cup of coffee. Water or soft drinks are of course also on the menu. We love our team events. Think after-work drinks, a BBQ, a family day, a company weekend, or a walking dinner with the whole company.

Sofico

ABOUT THE JOB You are the strategic translator between the complex business worlds of our clients and the technological capabilities of our software "Miles". As a Senior Business Analyst, you dive deep into the operational realities of global automotive and leasing companies to uncover their true needs. You don't just document requirements; you challenge the status quo and design efficient, future-proof business processes. In this pivotal role at a hidden champion of mobility tech, you act as a trusted advisor to our clients and a mentor to your team, ensuring that our solutions deliver real commercial value. YOUR RESPONSIBILITIES WILL INCLUDE:  * You lead high-level workshops with client stakeholders to dissect their business processes and identify opportunities for optimization * You translate complex business requirements into clear, detailed functional specifications for our development and implementation teams * You perform gap analyses to determine the best way to map client needs onto our standard software solution * You advise clients on industry best practices and guide them towards standard-compliant, efficient workflows * You act as a mentor for junior analysts, sharing your domain knowledge and helping them grow in their roles * You collaborate closely with product management to ensure that market trends and client feedback flow back into the development of Miles YOUR SKILLS AND INTERESTS:  * You have gained extensive experience in business analysis, process consulting, or a similar role within the IT or finance sector * You possess deep domain knowledge in automotive finance, leasing, fleet management, or banking * You enjoy digging into complex logical problems and have a talent for structuring unstructured information * You are a strong communicator who can speak the language of both business executives and software developers * You have experience in modeling business processes (e.g., BPMN) and writing precise functional designs * You are fluent in English and appreciate working in a dynamic, international environment WHAT WE OFFER: We would like to welcome you to an international and multicultural company that has been operating for over 30 years and is doubling in size every 5 years. Growth is our middle name, while we strongly adhere to our horizontal and open company culture. You're in the driver's seat of your own career, that's our motto. Your personal development is therefore paramount. During an extensive onboarding program of six months, we make you, with the support of your job coach, familiar with our product and the organization. Even after this period, you will continue to get opportunities to learn and develop yourself further. You’re never alone. In return for your efforts, we offer a competitive salary package. We have flexible office hours and opportunities to work from home (2 days/week) and provide the necessary flexibility to maintain a good work-life balance At Sofico we are strong believers in the power of a good cup of coffee. Water or soft drinks are of course also on the menu. We love our team events. Think after-work drinks, a BBQ, a family day, a company weekend, or a walking dinner with the whole company.