Senior HR Operations Specialist (Serbia, Belgrade)

Backbase

ABOUT THE ROLE: We're looking for a Senior HR Operations & Payroll Specialist to own the full HR operations function in Poland. This is a hands-on, high-ownership role at the heart of the employee lifecycle - from onboarding to offboarding, payroll accuracy to compliance, and everything in between. We’re seeking a highly motivated individual who can help improve and automate our Poland processes and flex to support other European entities (E.g. NL + UK) when required (e.g. holiday coverage, large projects, etc.)   IDEAL CANDIDATE  * At least 5 years of experience in HR administration and payroll, ideally within an international environment. * Solid understanding of Polish labor law regulations, payroll, compensation and benefits. * English proficiency at a minimum B2 level. * Strong google sheets skills, including formulas, pivot tables, and data analysis. * Proactive approach with strong analytical thinking and problem-solving skills. * High attention to detail and accuracy in maintaining records and data. * Proactively identifying improvement opportunities and driving the necessary improvements. * Strong organizational and time management skills, with the ability to prioritize effectively and meet deadlines. * Ability to work independently in a fast-paced, dynamic environment while managing multiple responsibilities. * Strong understanding of data confidentiality and compliance with payroll and labor law requirements. * Experience with BambooHR, Jira, Google Suite, Slack, and Confluence is a plus YOUR RESPONSIBILITIES * Own end-to-end HR operations for Poland * Lead the monthly payroll cycle - from data collection and validation to coordination with our external payroll provider - ensuring accuracy every time * Maintain audit-ready payroll records, employee documentation, and compliance with Polish labour law and regulatory requirements * Serve as the primary point of contact for employee queries on HR admin and payroll, providing clear and timely responses (via JIRA) * Administer occupational health processes, including issuing medical examination referrals * Manage sick leave, maternity-related absences, and working time regulations in the system, ensuring compliance and smooth communication with employees and stakeholders * Administer employee benefits across Poland, keeping programmes accurate and up to date * Prepare and maintain country-specific employment templates and documentation in partnership with internal and external legal teams * Run payroll controls and variance analysis to identify and resolve discrepancies before they become issues * Keep BambooHR accurate and up to date — processing employee changes, promotions, transfers, and contract updates with precision * Contribute to HR Operations projects including process improvements, automation initiatives, and system integrations * Partner with cross-functional teams to deliver a consistent, seamless employee experience

TheFork

Join our Movement and Champion Restaurant Culture! 💚 At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready. 👉 Discover life at TheFork What you will do:  As a Senior HR Operations Specialist France and Belgium, you will report directly to the Senior HR Manager France and Belgium based in Paris and will be part of the Global HR operations team (Europe). You will support the HR team by taking care of our employees, from the moment they sign the offer letter, to the moment they leave the company. In this role, you will ensure smooth HR operations, compliance with local labour laws, and efficient support for employees and managers across various HR functions. You will also manage large volumes of HR data, ensuring accuracy, confidentiality, and effective reporting.   Payroll & Compliance: * Prepare all French and Belgium payroll inputs and submit them to the external provider on schedule. * Review and validate payroll outputs before they go final. * Guarantee full adherence to the relevant convention collective, overseeing compensation, leave, and working time to ensure local legal compliance.   Employee Support: * Serve as the first point of contact for employees on pay, leave, benefits, and policies, resolving their queries through our ticketing tool, ServiceNow. * Communicate with employees via emails and Slack to address various concerns. HR Administration: * Manage employee files and handle administrative tasks such as contracts, addendums, and processes for foreign employees. * Oversee the management of employee absences and coordinate with the occupational doctor and health insurance providers. * Participate in the onboarding and offboarding processes to ensure smooth transitions.

 * Manage lunch vouchers and CESU checks HR Data & Reporting: * Enter and maintain employment data in our HRIS, Workday, keeping all tools and data up to date. * Prepare HR reports to provide insights and updates to the management team. * Support the establishment and ongoing administration of the CSE as required.  Cross-Market Collaboration: *  Dedicate some time to supporting other markets, including projects with foreign colleagues.

 Who you are: You Must Meet These Critical Qualifications * Minimum 4 solid years of experience in HR Operations for France * In-house payroll management experience is essential * Rigorous, autonomous, curious, project management & detail oriented * Open minded, responsible & eager to learn * Actively seeks ways to optimize internal processes and elevate team practices. * Strong expertise in French labor regulations, local legal frameworks, and corporate HR policy compliance * Tech savvy: use of HRIS Workday, Gdrive, Notion * Fluent in French, advanced level of English You Can Impress With These Additions * Good level of Spanish * International experience What we offer you: 😄 An awesome team  🏠 A permanent contract  ⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely) 💸 Competitive fixed salary and bonus  🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)   🌎 International teams and a multicultural environment spanning 10 offices across Europe 🤝 Highly inclusive working environment  🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc  🎓 Continuous learning and development programs 😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid) 🏥Health insurance covered by the company  👶 Financial support for birth, adoption, civil partnerships, or marriage 🚝 Transport allowance 🏥Health insurance fully covered by the company  👩‍🦽 Life & Disability Insurance at no cost to the employee 🍴 Amazing offices with dining, coffee points and leisure area     🎤 Team building events All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately. We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

Wolt

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, our People team plays a key role in creating an environment where our people and business can thrive. As we continue to grow across Denmark and the North region, we're looking for an experienced Senior Regional HR Specialist to join our team and support both operational and strategic people topics. In this role, you'll partner closely with leaders, employees, Payroll, and regional People teams to ensure a great employee experience, strong HR foundations, and high-quality people support. You'll have broad exposure across the employee lifecycle, while also driving projects, improvements, and initiatives that help us scale effectively. WHAT YOU’LL BE DOING As a Senior Regional HR Specialist,  you'll combine hands-on HR operations with business partnering and project work. You'll work closely with managers and stakeholders across the business, helping them navigate people topics while continuously improving how we work. Day-to-day in this role you'll: * Partner with managers on a broad range of people matters, including employee relations, performance, organizational changes, and leadership support. * Provide guidance on Danish labor law, collective bargaining agreements, company policies, and employee lifecycle processes. * Drive high-quality HR operations, including employment documentation, Workday maintenance, payroll-related coordination, and employee administration. * Lead and contribute to regional HR projects, initiatives, and process improvements that support business growth and scalability. * Partner closely with Payroll and other stakeholders to ensure accurate data, compliance, and a seamless employee experience. * Support onboarding, training, and capability-building initiatives for managers and employees. * Identify opportunities to improve processes, systems, and ways of working through automation, technology, and AI-enabled solutions. OUR HUMBLE EXPECTATIONS * 6+ years of HR experience combining HR Operations and HR Business Partnering responsibilities. * Strong knowledge of Danish employment law and experience handling employee relations cases, investigations, disciplinary processes, and terminations. * Experience supporting managers and employees in a fast-paced operational environment. * Comfortable working independently, managing multiple priorities, and driving projects forward with a high degree of ownership. * Experience partnering with Payroll and understanding how HR operations, systems, and data quality impact compliance and employee experience. * Fluent Danish and English communication skills, both written and spoken. WHAT WE OFFER This is an opportunity to join a growing international company where you'll have a meaningful impact on both the employee experience and business performance. You'll work across a wide variety of HR topics, partner with experienced stakeholders, and help shape how we scale our people practices across Denmark and the wider region. You'll also benefit from: * Significant ownership and autonomy in your day-to-day work. * Exposure to both local and regional HR topics and projects. * A collaborative and supportive People team with strong expertise across the region. * Opportunities to grow your scope and career as the business continues to evolve. * A flexible working environment from our office in Carlsbergbyen, Copenhagen. * Competitive compensation and benefits. NEXT STEPS If this sounds like your next challenge, we'd love to hear from you. We'll review applications on an ongoing basis and aim to move quickly through the process. Our typical hiring process includes an initial conversation with Talent Acquisition, interviews with the hiring manager and key stakeholders, and a final discussion focused on collaboration, ways of working, and role fit. OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.