Director of People (m/f/d)

Taxfix

OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. ROLE: As the Director of Operational Finance, you will be pivotal in advancing Taxfix's financial infrastructure to support our expansive growth and innovation initiatives. Based in the Berlin office, you will collaborate closely with senior leadership and cross-functional teams. Your strategic oversight will further drive the optimization of our financial operations, enhance compliance with international standards, and foster relationships with key stakeholders, ultimately supporting Taxfix's mission and growth trajectory. You will also drive AI adoption and automation across Finance, and further build and lead our team of highly qualified and motivated experts. You will lead a team of 10+ highly motivated experts. RESPONSIBILITIES: * Further elevate and strategically oversee the end-to-end operational finance function, ensuring excellence in delivery and alignment with the group’s strategic objectives. * Spearhead and manage high-impact finance projects across multiple countries, ensuring excellence in delivery and alignment with strategic goals. * Cultivate and lead a high-performing finance team, fostering a culture of excellence, innovation, and accountability. * Champion cross-functional initiatives, driving collaboration and innovation across the organisation and regarding new product launches. * Act as a key advisor and contact for senior management and external partners on advanced financial and administrative matters. * Ensure the preparation of comprehensive monthly and audited annual financial statements, maintaining rigorous compliance with legal and regulatory requirements. * Drive further AI adoption and automation in Finance: agent/AI-based workflows, and tooling-led productivity gains. * Strategically manage financial risks, including FX and interest costs, to safeguard the company's financial health. * Oversee implementation of IFRS reporting, ensuring transparency and reliability in financial reporting. YOUR PROFILE: * Extensive experience in finance and strategic project management, with ideally 10 years in leadership roles. * Demonstrated success in managing large-scale, multinational finance teams and projects with a strategic impact. * Deep knowledge of HGB, ideally IFRS, combined with experience in internal control systems and global financial regulations. * Exceptional leadership capabilities, with a proven track record of managing and inspiring diverse, geographically dispersed teams. * Strong analytical and strategic thinking skills, with the ability to navigate and influence complex financial environments. * Demonstrated experience in building and maintaining relationships with key external stakeholders, including auditors, banks and consultants and senior leadership. * Exceptional project management skills, with a history of delivering complex projects within scope, time, and budget constraints. * Expertise in negotiating and managing vendor and service provider relationships. * Agility to thrive in a dynamic, fast-paced environment, with a deep understanding of business drivers and industry trends. * Fluency in both German and English. WHY TAXFIX?  * A chance to do meaningful, people-centric work with an international team of passionate professionals. * Holistic well-being with free mental health coaching sessions and yoga. * A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. * Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. * 30 annual vacation days and flexible working hours. * A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. * Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. * Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. * Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. * Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Learn more about Team Taxfix on our blog and get a glimpse of our culture.   At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

Taxfix

OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. THE OPPORTUNITY: Taxfix is building something most companies only talk about: a fully agentic infrastructure layer that every team in the company will depend on. And right now, IT is either the foundation that makes that possible — or the bottleneck that slows it down. As our Director of Security & IT, you are the difference between those two outcomes. This is not a traditional IT Director role. You won't be managing tickets or keeping the lights on. You'll be building a platform function from the ground up — one that gives every hybrid human-agent team at Taxfix the speed, security, and confidence to move without friction. Reporting to our Chief People Officer and working closely with our Systems Engineer and cross-functional partners across Engineering, Legal, Finance, and People Ops, you'll define the infrastructure and security foundation that turns our agentic ambitions into reality. The best outcome in this role isn't that IT stays out of the way — it's that IT raises the bar for how the whole organization operates. You'll set standards that others build to, make calls that shape Taxfix's security posture for years, and build the infrastructure layer that our agentic ambitions depend on. This role comes with real authority and real accountability. If you want to be the person who defines what modern IT looks like at a company that's genuinely building the future of work — this is that job. YOUR RESPONSIBILITIES: * Own the vision and roadmap for Taxfix's internal infrastructure and tooling layer, driving the transition from IT as a ticket-resolving function to an internal platform product that enables every hybrid human-agent team to move faster and more securely. * Lead and develop the IT team — including helpdesk, systems engineering, and the incoming Security & Platform Engineer — ensuring clear ownership, structured growth paths, and a high-performing team culture through a period of significant structural change. * Own all core IT operations: device management (MDM), identity and access management, workplace technology, SaaS tooling, third-party network provider relationship, and hardware provisioning — maintaining reliability, cost controlling and service quality while progressively raising the bar on what "good" looks like. * Set the security strategy and posture for Taxfix's systems and agent ecosystem, embedding security continuously into platform infrastructure rather than applying it as a gate at the end. * Work closely with our Systems Engineers and the agentic framework team to build and document the agentic platform layer — including secure sandboxes, credential vaults, and CI/CD pipelines — ensuring infrastructure decisions support the organisation's agentic ambitions. * Own IT-specific risk management, compliance controls, and audit readiness across internal systems and infrastructure, partnering with Legal, Compliance, and enterprise risk owners on GDPR/DSGVO, SOC 2, and applicable financial regulatory requirements. * Manage supplier relationships and lead the build and lead the build/buy/partner evaluation, making a long-term recommendation grounded in both technical and business considerations. * Be the business-facing voice for IT in leadership conversations — translating infrastructure and security decisions into clear business terms and building trusted relationships with Engineering, Legal, Finance, and People Ops. * Define and track platform health metrics, service quality, and internal adoption — including establishing internal NPS for IT services as a baseline, driving measurable reductions in ticket volume and mean time to resolution, and reporting transparently on the agentic infrastructure layer. YOUR PROFILE: * You have proven experience leading an IT or infrastructure function at a scale-up or regulated tech company — including ownership of core IT operations such as helpdesk, MDM, identity management, and workplace technology. You know what it takes to run these reliably while simultaneously raising the ambition of what the function can be. * You have built or are capable of building a platform mindset in a team that has historically operated as a support function — you understand what that shift requires culturally, structurally, and in terms of how success gets measured. * You bring strong enough technical depth to have credible, substantive conversations with engineers — you can interrogate technical decisions, ask the right questions, and know when to push back. * You are security-literate and have hands-on experience setting security strategy: you understand the threat landscape, have navigated compliance and audit obligations in a regulated environment, and know what good security posture looks like at both the infrastructure and application layer. * You have experience with agentic or AI infrastructure, or you bring genuine curiosity and a track record of fast learning in emerging technical domains — this space is moving quickly, and so are we. * You have managed vendors and external partners, including evaluating and making build/buy/outsource decisions, and you're comfortable owning those relationships end to end. * You are familiar with the compliance and data obligations that come with operating in a regulated environment — financial services, tax, or similar — and you've translated those obligations into practical infrastructure and process decisions. * You are comfortable with ambiguity and energised by the opportunity to help shape a function that is being designed in real time — you don't wait for a playbook; you help write it. * You grow the people around you: you see early-career team members and ambitious engineers as people to invest in, and you create the conditions for them to do their best work. * You are ego-light: you are comfortable with invisible success — the best outcome is that teams don't notice IT because everything works — and you are willing to tell leadership when a request isn't feasible and explain why in terms that land. WHY TAXFIX?  * A chance to do meaningful, people-centric work with an international team of passionate professionals. * Holistic well-being with free mental health coaching sessions and yoga. * A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. * Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. * 30 annual vacation days and flexible working hours. * A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. * Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. * Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. * Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. * Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Learn more about Team Taxfix on our blog and get a glimpse of our culture.   At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

Taxfix

OUR STORY: Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence. Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016. THE OPPORTUNITY: As our Staff Systems Engineer within the IT & Infrastructure team, you'll be responsible for keeping the enterprise systems that power Taxfix running reliably, securely, and intelligently — from cloud infrastructure and identity management to network, device, and application performance. Reporting to our Director of IT & Infrastructure, and collaborating closely with cross-functional stakeholders across the business, you'll architect and operate the backbone that enables every team at Taxfix to do their best work. In a company that moves fast and thinks big, you'll be the person who makes sure the foundation never wobbles. YOUR RESPONSIBILITIES: * Maintain and operate enterprise cloud infrastructure that serves employees and internal systems, ensuring high availability, performance, and security at all times. * Lead and evolve identity management across the enterprise — including platform management and Okta — developing concepts and processes to govern both human and agentic identities in a scalable, secure way. * Support the integration of new tools and systems based on business requirements, owning the technical evaluation, onboarding, and configuration end to end. * Ensure enterprise systems remain up to date, with security configurations, patches, and compliance standards consistently applied across the board. * Maintain security backups and redundancies for enterprise infrastructure, proactively identifying and closing gaps before they become incidents. * Manage and improve network, device management, and systems, keeping the environment stable, modern, and fit for a growing, hybrid workforce. * Develop automations, AI-powered and agentic solutions, and scripts that reduce manual toil and improve the efficiency of infrastructure maintenance. * Provide third-level support for cloud applications, acting as the deepest technical escalation point for complex issues and enablement of internal app deployment. * Collaborate with SRE and platform engineering to assess risk, develop guardrails, and resolve incidents together with application owners. * Collaborate with the Director of IT to continuously improve the enterprise architecture and infrastructure landscape, contributing strategic thinking alongside hands-on execution. * Own performance tuning of application stacks, including communication and messaging between applications, load management, and components such as Apache and Ruby. YOUR PROFILE * You bring strong, hands-on experience in enterprise cloud administration — ideally with GCP — and know how to design, operate, and scale cloud environments that real businesses depend on. * You have solid practical experience with Kubernetes, containerisation, and virtualisation technologies such as Docker and VMware, and you're comfortable navigating complex, layered infrastructure. * Your networking knowledge is deep and grounded — TCP/IP and related protocols are second nature to you, and you can diagnose and resolve network issues with confidence. * You implement best practices for network security and governance, ensuring that access, segmentation, and policy controls are consistently applied and continuously improved. * You're proficient in at least one scripting or programming language such as Python or shell, and you use code as a tool to make infrastructure smarter and more maintainable. * You have hands-on experience configuring and troubleshooting Google Workspace and Linux environments, and you know how to keep them healthy and secure. * You've set up and improved monitoring and visualisation systems, and you understand how good observability translates into faster incident response and better decision-making. * A background in engineering or computer science is a plus — what matters most is that you bring structured thinking and hands-on experience to make systems work together. WHY TAXFIX?  * A chance to do meaningful, people-centric work with an international team of passionate professionals. * Holistic well-being with free mental health coaching sessions and yoga. * A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like. * Employee stock options for all employees—because everyone deserves to benefit from the success they help to create. * 30 annual vacation days and flexible working hours. * A generous learning budget to support your personal and professional development and guidance from our internal L&D experts. * Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip. * Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible. * Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions. * Have a four-legged friend in your life? We’re happy to have dogs join us in the office. Excited? So are we. Learn more about Team Taxfix on our blog and get a glimpse of our culture.   At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves. Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.