
telli · Berlin
ABOUT US Every 10 minutes, 18 million conversations happen between businesses and consumers around the world. For decades, the consumer side of those conver...
Every 10 minutes, 18 million conversations happen between businesses and consumers around the world.
For decades, the consumer side of those conversations sucked: long queues, robotic menus, repeated explanations, and advice that
is often unhelpful. Most people today still cannot simply say what their problem is in natural language when communicating with
businesses.
AI changes that. For the first time, companies can have natural conversations with customers at massive scale. Every B2C company -
from energy providers to telcos to insurers - will use AI agents to talk to their customers. The number of conversations
businesses will handle is going to explode in the coming years.
At telli, we are solving the challenges that come with that shift. Today, leading B2C companies like Sky are already using telli
to deploy thousands of voice agents to provide their customers with a new experience. But building a first voice agent is easy,
getting it to drive real outcomes for customers and businesses is the hard part. telli helps companies build, deploy, and improve
consumer-facing AI voice agents at scale. This will become one of the most important software categories of the next decade, and
we intend to win it.
We are a small, AI-pilled team that likes to solve hard problems. Be it engineering, product, or GTM - we build, experiment, and
move fast, while heavily leveraging the capabilities of AI models. All of us like to challenge ourselves and take real ownership
over what we do, all while still staying humble and keeping a low-ego culture.
Check out our principles to see how we work.
about the role
This is role for engineers who care about velocity and solving real customer problems. You won't just ship code; you will own
projects end-to-end, make core product and technical decisions, and shape the trajectory of this company.
If you are an engineer that has always played with the thought of being a PM or a PM that wants to go back to building - this is
for you!
what we look for
we believe that today, engineers need to not just know how to ship code, but also ensure we work on the right problems. These are
what may not make you a good fit
perks
THE MISSION: PLATFORM AS A PRODUCT Your mission is to bridge the gap between "infrastructure" and "developer success". You will transform our platform from a set of tools and processes into a cohesive internal product. You will lead a team of engineers through a period of growth and establish a "paved road" that allows our product teams to ship with zero friction. THE IMPACT: DRIVING HIGH-VELOCITY DELIVERY You aren't inheriting a fixed roadmap or team, you are shaping it! Working together with our Staff Engineer, you will define what good looks like and how to become a high performing team. You will oversee delivery timelines, scope and are not afraid of making highly impactful decisions. You don’t care about the ticket throughput, you care about work done. * Ambiguity: You are not afraid of working with ambiguous requirements and turning them into concrete deliverables. You are comfortable making trade-off decisions and understand that “perfect is the enemy of done”. * Team Evolution: You act as a coach and a talent magnet. You will be responsible for the growth, performance, and structure of the Platform unit, ensuring we have a vocal, collaborative, and high-performing culture through continuous learning. * Raise the Bar: You drive Platform excellence, may it be developer experience, infrastructure or SRE. Communication: You communicate regularly with the other Engineering Managers, manage their expectations and hold them accountable for delivery dependencies. THE PROFILE: THE PRACTICAL STRATEGIST We are looking for a leader who builds high-performing teams. Whether your background is in Platform, Backend, or Data Engineering, you are someone who thrives on solving "the hard stuff", is motivated to educate themself and never leaves a job 80% finished. This is your chance to shape a Platform Domain from the ground up. * High Agency: You don't wait for permission to fix a glaring problem. You build the business case, get the buy-in, and get it done. * Execution-Focused: You have a track record of taking complex initiatives across the finish line. You understand that "80% done" is often where the most critical technical debt lives, and you have the discipline to drive projects to true 100% completion. * Strong opinions, weakly held: You have strong opinions on how things should be done, but you are Okay to disagree and commit in order to move forward. ABOUT BLACKLANE Our mission is simple but powerful: to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet. OUR COMPANY CULTURE & VALUES Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Our culture is powered by our commitment to three core values: Care, Drive and Excellence. * Care - We are invested in each other's well-being and professional growth. * Drive - We act with pace and determination. We are ambitious, committed to a growth mindset, and champion ownership and delivery. * Excellence - We understand our customers so we can exceed expectations. We support our people through initiatives like Employee Resource Groups (ERGs), mentorship programs that bring our values to life. We welcome—and actively support—employees to create or join the communities that are important to them. WHY JOIN US IN A BLACKLANE ON THE FAST LANE? 🚉 Monthly BVG / Deutschlandticket subsidy to support your commute 🏦 Private pension plan with 20% employer contribution up to a monthly cap 🍲 Subsidised healthy meals via BellaBona. 🌴 28 vacation days per year, increasing with tenure 💪 Your Mental and Physical Health → No compromise with Nilo and Wellhub 🏢 Hybrid setup: 3 days a week in our Berlin HQ, right in the heart of Schöneberg 🎓 Continuous learning through LinkedIn learning and L&D budget 🚀 Fair pay and benefits tailored to local markets 🏆 Long-term incentive scheme 🚘 Mystery Rides: Quarterly Voucher to enjoy personal trips around the world with Blacklane and experience our service from a guest’s perspective. At Blacklane, we believe transparency builds trust. Selected candidates will receive salary information for this role before the interview stage, as part of our commitment to fair rewards and a clear, respectful candidate experience. Do you have any questions or want to know more about our way of working? Feel free to contact us. We’re happy to connect! We place great value on equal opportunities. Therefore, we welcome everyone to apply! Blacklane will never ask you to pay money towards any job application. Do not make payment to anyone pretending to be from Blacklane during your recruitment process. If you suspect any scam-relevant activity, please talk to us as soon as possible. We're here to take care of you throughout the recruitment process.
Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team The Customer Accounting team is responsible for the integration with our Servicing Bank with a focus on accounts and transactions to provide those to the customer and to other services on the Raisin platform. Most importantly, account life cycle, reconciliations and transaction compliance are in the domain of this team. The team is part of the “Customer Tribe”, which consists of 5 teams that collaborate closely on the mission to build and run state of the art Customer and Transaction Account experiences to grow Raisin at scale. The Customer Accounting team provides: * the full lifecycle of the transaction accounts * overview of the account balance and transaction history * compliance monitoring on transactions Tech Stack: * Backend: Java, Spring Boot, MySQL, Kafka, AWS * Web: TypeScript, ReactJS * Mobile: TypeScript, React Native Your Responsibilities * Manage the full E2E delivery cycle: requirements analysis, estimation, design, implementation, QA, and delivery. * Nurture an inspiring environment with open communication and a culture of trust. * Proactively resolve impediments and mitigate risks. * You collaborate closely with your team’s Product Manager. * Collaborate with other Product Managers and Tech Leads on strategy and planning. * Drive the OKR process: objectives, definition, and individual target agreements. * Recruit, hire, and onboard engineers while developing their soft and technical skill-sets. Your Profile LEADERSHIP & EXPERIENCE * You bring at least 1 year of leadership or people management experience. * You successfully managed software projects, build sustainable software and delivered in collaborative fashion. * You feel comfortable and confident driving technical and architectural discussions. * You are a decisive leader who stands your ground on architectural integrity while remaining a pragmatic and collaborative problem-solver. * You foster a culture of ownership, accountability, and technical excellence. EXPERTISE * You demonstrated critical thinking and problem-solving capabilities * You possess a strong analytical mind, capable of mapping out intricate transaction flows and identifying edge cases before they hit production. * You have strong hands-on experience (typically 8+ years) in backend engineering, with solid Java (Spring Boot) expertise. * You have practical experience with event-driven architectures (e.g., Kafka or comparable technologies). * You understand distributed systems challenges such as idempotency, consistency and failure handling. * You are comfortable participating in code reviews and architectural decisions across backend and fullstack systems. * University degree in Computer Science, Mathematics, or Engineering. REGULATED / FINTECH EXPERIENCE (IS A PLUS) * You bring professional experience in fintech, banking, investment platforms, insurance, or other highly regulated industries. * You have worked on systems where data integrity, auditability, compliance, and transactional correctness significantly influenced architectural decisions. * You have an intrinsic 'Safety-First' mindset: For you, auditability and data integrity are not checkboxes, but core features of a professional system. COMMUNICATION & COLLABORATION * You communicate clearly and confidently with both technical and non-technical stakeholders. * You are fluent in English; German is a plus but not required. Join our mission, join our team – and grow with us! At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities. As part of our team, you will benefit from: * Employee Development Budget of €2,000 and four full training days per year. * Flexible working hours, home office and 30 vacation days. * A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. * Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. * Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month. * Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. * Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office. * You are moving from another country or city to join us? We may support your relocation. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team: The Customer Engagement Team at Raisin is a dynamic cross-functional unit shaping the design and experience of our core customer touchpoints across markets. As a key contributor in this team, you'll take ownership of foundational domains such as our Customer Portal Dashboard on both web and mobile, ensuring consistent, engaging, and scalable user experiences. You'll also help drive the evolution of our Email Service and champion the delivery of high-impact Transactional Emails that keep our users informed and engaged throughout their journey. Beyond technical excellence, you'll play a central role in people development — mentoring peers, fostering a collaborative engineering culture, and supporting individual growth. We value team health as much as platform quality, and your leadership will be instrumental in both. If you're passionate about building seamless cross-platform experiences and empowering those around you, the Customer Engagement Team at Raisin offers the ideal space for impactful leadership. Your Responsibilities * You are responsible for the full E2E delivery cycle: from requirements analysis, effort estimation, through design, implementation, QA, and delivery. * You nurture an inspiring environment with open communication and a culture of trust. * You proactively resolve impediments and mitigate risks for your team. * In case you need to escalate delivery and team risks, you do this in a timely fashion, with a well-articulated solution/mitigation plan. * You collaborate closely with your team’s Product Manager and Tech Lead. * You facilitate the team’s work on strategy and planning for the delivery. * Together with the Product Manager, you drive the OKR process for your team: communication of objectives, KR definition, team commitment, and pairing OKRs with individual target agreements for your engineers. * You recruit, hire, and onboard engineers into the team. * You develop both your engineers’ soft- and technical skill-sets according to the company’s goals and needs. * You craft agreements and individual development plans with every team member, aligned to the team's goals. * You uncover training opportunities as well as provide coaching for your team. * You recognize high performance and reward accomplishments. * You establish and keep strong performance standards for your direct reports Your Profile * You have a university degree in Computer Science, Engineering, Information Systems or related fields or equivalent practical experience. * You bring at least 1 year of leadership/people management experience. * You have strong hands-on experience (min. 5 years) as Frontend Engineer. Familiarity with Python, React Native, or PHP is considered a strong plus. * You have a proven track record of using AI tools to increase productivity, with hands-on proficiency in AI coding agents like Cursor to streamline development and code generation. * You have proven experience working with UX/UI principles, collaborating closely with designers, and translating user-centered designs into high-quality web/mobile implementations. * You know how to manage software projects to a successful delivery in collaborative fashion. * You have up-to-date, in-depth knowledge of the software development lifecycle in a frontend-technology landscape. * You are comfortable with open code and architecture discussions. * Fluency in English; German-language skills are a plus but not mandatory. Join our mission, join our team – and grow with us! At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities. As part of our team, you will benefit from: * Employee Development Budget of €2,000 and four full training days per year. * Flexible working hours, home office and 30 vacation days. * A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%. * Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. * Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month. * Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs. * Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office. * You are moving from another country or city to join us? We may support your relocation. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.