Senior Client Experience Manager (German Speaking) (f/m/d)

Upvest

At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest's Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe's leading fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. We're backed by world-class investors such as Hedosophia, Sapphire, Bessemer Venture Partners, BlackRock, Earlybird, HV Capital, Notion Capital, and Motive Ventures. ABOUT THE ROLE: As Upvest enters the next stage of growth, we are looking for an exceptional Pensions Product Manager. You will work directly with Claire Goldschmidt and Mislav Ilich owning topics critical to Upvest’s product and business success: BRIDGE THE WEALTH GAP IN EUROPE You will empower millions to own their future by dismantling barriers to long term investments, reducing complexity and increasing access via familiar leading fintechs and financial institutions. REVOLUTIONISE A NEW GENERATION OF PENSIONS IN GERMANY Deep-dive into the AVD (Altersvorsorgedepot) framework. You’ll own the end-to-end product complexity of this core business priority, translating regulatory requirements into seamless API solutions SCALING INVESTMENTS ACROSS BORDERS You’ll expand the Upvest ecosystem by bringing localised solutions, unlocking the power of tax-efficient wrappers like the SIPP in the UK,PEA in France and beyond. THIS ROLE OFFERS: * Autonomy coupled with inspirational leadership: When we say empowered teams we mean it. In this role you will fully own product success with your team - with your manager and senior leadership ready to support you at all times. * Product-centricity throughout the organisation: At Upvest we highly value the importance of product and our Product team’s work. No struggle for relevance that product people may encounter elsewhere. * Product Engineering culture: Teams are working together guided by joint OKRs and a clear roadmap. Collaborate closely with your engineering counterparts to deliver client value in a decoupled and dynamic manner. * An exceptional team: Upvest’s Product team is one of a kind when it comes to combining impactful work with a relaxed and fun atmosphere. We have established strong practices around feedback, team health and social events. * Continuous learning: The complex yet fascinating field of investments, building an API product on a state-of-the-art tech stack, and working with the most relevant fintechs and financial institutions provide for an incredibly rewarding learning experience. WHAT YOU BRING: * You have 3-5 years experience working in Product Management roles - ideally with a focus on financial products. Experience in wealth management, pensions, B2B SaaS or FinTech is a big plus. * Business level English and German(C2) comfortable speaking either with our clients. * Understanding of and a focus on B2B client needs and how to delight them. You have a clear bias for impact and speed in product discovery and delivery. * Be a sponge! We don’t need you to be a finance or trading industry expert. But you will need to be able to absorb knowledge on complicated topics quickly (e.g. local tax regulations, financial regulator frameworks, asset classes, settlement flows) and combine with your expertise on product management best practices. * Experience with product manager’s toolkits - such as product discovery, ticketing and documentation software (e.g., Linear, Slite, Miro, Figma etc.) HOW WE UPVEST IN YOU: * Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market. * Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. * Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest. * Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it. * Flexible work environment: Work from any of our hubs in Berlin, London or Tallinn hybrid or remotely across Europe, depending on the role. We give you the choice and budget to work where you’re most comfortable and productive, either at home or in the office. You choose. * Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program. * Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. * Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies. OUR VALUES: * Make it easy for others. We simplify the complex and act with the best intentions * Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. * Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. * Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Security Research Labs

ABOUT US: SRLabs is a boutique cybersecurity consultancy known for its cutting-edge security research and hands-on consulting work. We operate at the intersection of deep technical expertise and real-world impact — shaping how organisations around the world protect people, processes, and technology. We have a strong and established presence in Germany and are now entering a new phase of growth, expanding our footprint across Europe, particularly in Scandinavia and other fast-growing regions. SRLabs is part of Allurity, a pan-European cybersecurity powerhouse offering a full spectrum of services — from proactive security assessments to reactive incident response and proprietary software solutions. Together, we bring unmatched breadth and depth to enterprise clients across Europe and beyond. YOUR RESPONSIBILITIES The Role We are looking for a Senior Client Solutions Executive — a rare profile that combines genuine cybersecurity expertise with the commercial acumen to own client relationships and drive revenue. This is not a conventional sales role, nor a pre-sales support function. You are a trusted advisor who understands complex client problems deeply, shapes the right solutions in partnership with our Principals, and owns the commercial process end-to-end. This is a foundational hire, working directly alongside the CEO of SRLabs, with a mandate to grow client relationships across Europe — with Germany as the core market and active expansion into Scandinavia and other high-growth regions. What You'll Do Be the Trusted Technical-Commercial Bridge * Engage with CISO-level and senior security stakeholders as a credible peer — someone who can hold a substantive conversation about threat landscapes, security architecture, and programme maturity before any commercial discussion begins. * Translate complex, multi-disciplinary cybersecurity challenges into compelling, outcome-driven solutions that draw on the full SRLabs and Allurity portfolio. * Qualify opportunities with technical rigour — understanding the client's environment, constraints, and priorities well enough to shape the right engagement without constant input from delivery teams. * Serve as the bridge between client needs and internal Principals: extracting the right expertise efficiently, not creating dependency on them Drive Cross-Group Revenue Across Allurity * Develop a deep understanding of the full Allurity portfolio — offerings, positioning, and ideal client profiles across group companies. * Actively engage with commercial counterparts across Allurity to identify and activate cross-sell and co-sell opportunities. * Orchestrate collaboration across the group to ensure clients receive the most relevant expertise and solutions, bringing the combined Allurity value proposition into every client conversation. * Across SRLabs and the Allurity group, you will have a compelling, broad portfolio to bring to clients — including Software Assurance & Blockchain/Web3 Security (a flagship SRLabs differentiator), Red Team Operations, Penetration Testing, SOC, Incident Response & Digital Forensics, Threat Intelligence, OT Security, and more. Own the Commercial Process * Own proposal and tender responses end-to-end — scoping, structuring, and writing client-ready documents independently. You work alongside our Principals efficiently, extracting the right inputs and running with them. Minimal handholding; maximum ownership. * Partner with the CEO to define and execute the European revenue strategy. * Generate opportunities through relationship networks, referrals, and market presence — not generic lead generation. * Represent SRLabs and Allurity at industry events and client forums as a credible market voice. * Maintain rigorous pipeline management and forecasting, reporting directly to the CEO. WHAT DO YOU BRING? * Genuine cybersecurity expertise — you have either worked in cybersecurity consulting, security advisory, or a closely adjacent technical domain. You can hold your own in a room with a CISO or a Security Architect. * You have strong B2B enterprise sales experience (5+ years) with a strong track record of closing complex, consultative deals. * Experience selling cybersecurity services/solutions or enterprise SaaS with demonstrable cybersecurity knowledge. * Ability to engage credibly with technical and executive stakeholders alike. * A self-starter mentality — you build your own pipeline, manage your own time, and own your number. * Demonstrated track record of cross-selling in a multi-product or multi-company environment — you proactively map client needs to the right service and know how to sequence conversations across a broad portfolio. * Fluent to native-level German speaker; strong English communication skills. * Based in Germany with willingness to travel. Nice to have  * Prior experience selling security consulting, pentesting, red teaming, SOC or cyber advisory services. * Background as a consultant or in a consulting environment (e.g., Big 4, boutique advisory, or technology consulting) understanding the consulting business model and how to sell outcomes rather than products is a strong advantage. * Existing network within enterprise or critical infrastructure across Europe. * Experience speaking or presenting at industry events. WHAT AWAITS YOU WITH US? * A high-visibility role with direct access to the CEO and Senior Leadership. * The backing of a growing pan-European cybersecurity group (Allurity) with a strong brand, expanding portfolio, and built-in collaborative network across group companies. * Competitive base salary + commission structure. * 30 days of paid vacation. * 1000 € of annual learning budget — for conferences, courses, or whatever helps you grow. * BVG public transport pass and gym membership discounts. * German language lessons (if you need them). * Annual company retreat — a week of working holiday packed with knowledge sharing, team building, and memorable evenings. * Flexible home office. * Access to group-wide leadership development programs and cross-company People initiatives via Allurity. APPLY NOW We are looking forward to getting to know you! SRLabs is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our team.

Langdock

ABOUT LANGDOCK We help organizations drive internal AI adoption through our enterprise-ready AI platform. Our product suite includes AI Chat, Assistants, Search, API, and Workflows - enabling companies to roll out AI internally and build custom AI use cases. We serve over 7,000 customers, from DAX companies to startups, including enterprise clients like Merck KGaA, Der Spiegel, GetYourGuide, Babbel, and Personio. We are model-agnostic, fully GDPR-compliant, and ISO 27001 & SOC-2 Type 2 certified. Made in Germany, backed by Y Combinator. ABOUT THE ROLE AI is the biggest transformation of our lifetime. Most companies know they need to move. Few know how. This is where you come in. As an AI Adoption Engineer in Langdock's Customer Success team, you turn ambition into working solutions. You sit at the intersection of customer, product, and engineering: discovering high-value use cases, scoping them, building them, and making sure they stick. You understand a customer's workflows, identify where AI creates real leverage, and deliver solutions they can maintain and scale on their own. This is a technical role. You write code. You build MCP servers and custom integrations. You work with agentic coding tools daily. You understand our platform at the code level and you're comfortable operating at the boundary between product and engineering. Everyone at Langdock builds AI agents and workflows to automate their own work. As a AI Adoption Engineer, you set the standard for what that looks like. You work project-based with our most relevant customers: running use case workshops, leading on-site hackathons, building complex agents and integrations, and handing over production-ready solutions. You also serve as the technical expert during Sales conversations, helping prospects understand what's possible and how Langdock fits into their architecture. You work closely with Customer Success to drive adoption, with Product and Engineering to push the platform forward, and with Marketing to create reusable resources that help customers build independently. When you hit a platform limitation, you articulate what needs to change and why, and work with the team to make it happen. WHAT YOU WILL DO * Discover and scope high-value use cases: run AI Use Case Workshops, Department Deep-Dives, and Scoping Sessions to identify where AI creates the most impact for each customer. * Build and deploy solutions: lead On-Site Hackathons, Implementation Sprints, and Architecture Reviews; deliver working agents, integrations, and workflows that customers can own and maintain. * Serve as a technical expert during the Sales process: join sales conversations to answer technical questions, build tailored demos and proof-of-concept environments, evaluate integration architectures, and help prospects understand what Langdock can do for them. You are the person in the room who makes the product feel real for a technical buyer. * Drive use case adoption: make sure customers actually adopt what you build; create documentation, run Office Hours, provide hands-on support, and enable power users to build independently. * Create reusable resources: build templates, documentation, and reference architectures that Account Management and Marketing can share with customers and prospects. * Push the platform forward: identify product limitations blocking high-value use cases, articulate requirements clearly, and work directly with Product and Engineering to close the gaps. * Build your own tools: build MCP servers, develop custom integrations, and use agentic coding tools to build on top of the platform and automate your own workflows. WHAT WE'RE LOOKING FOR You have 3+ years of experience in a technical, customer-facing role - Solutions Engineering, Technical Customer Success, Technical Consulting, or similar - where you both built things and worked directly with customers on a real technical product. You have experience working with enterprise customers on high-impact use cases: scoping projects, managing stakeholders, and delivering outcomes in large organizations where things move slowly, people change roles, and requirements shift. You've also supported the sales side: building demos that close deals, translating a product's capabilities into a prospect's language, and making complex technical products feel tangible. You are comfortable running workshops with senior stakeholders and following up with a sharp scoping document that aligns everyone afterwards. You know how to listen for the real problem behind a feature request. You translate complex technical concepts into language non-technical stakeholders understand, and turn customer needs into concrete, buildable specifications. You understand AI deeply and know how to turn it into working systems. You can judge when an LLM-based approach is the right tool and when it isn't, and you can hold your own in technical conversations with engineering teams. You write production-quality code in JavaScript and Python, and are comfortable with HTML/CSS, APIs, and integration architectures. You can build an MCP server, design a multi-step agent workflow, or debug a customer's integration setup. Agentic coding tools are a core part of how you operate. You are fluent in English (C1+). German is a strong plus, since many of our customers are German-speaking enterprises. Bonus: you come from a technical consulting background, an AI-native company, or an early-stage startup. Experience with enterprise software, developer tools, or platform products is a plus. HOW WE WORK * 100% on-site in our Berlin office (Greifswalder Strasse 212) * Small team, high ownership - we expect everyone to manage themselves, find valuable work, and pull others in when needed * We value calm urgency: things break, we stay calm and fix them. No drama, no firefighting culture * We value ambitious execution: learning, shipping, and providing value are big drivers of happiness here * We value caring ownership: we are kind, we care about our customers and each other, and we have fun at work WHAT WE OFFER * Competitive salary with equity participation * Free lunch and dinner, every day in the office * Premium gym access (right around the corner) * Relocation support for those moving to Berlin * A front-row seat to the enterprise AI transformation - working with some of the most ambitious companies in Europe HOW TO APPLY Apply through our application form. We will ask you a few short questions - take your time with them, they matter more than your CV. Our process: Application - CV Review - Hiring Manager Interview (30 min, video) - Case Study - On-site Day (team meeting, founder interview) - Reference Call - Offer.