
8returns · Berlin
At 8returns, we’re transforming one of the most frustrating, environmentally damaging, and costly aspects of e-commerce: returns. Trusted by the fastest-grow...
At 8returns, we’re transforming one of the most frustrating, environmentally damaging, and costly aspects of e-commerce: returns.
Trusted by the fastest-growing DTC names like OACE, PEGADOR, GOT BAG, and now adopted by iconic brands such as Fielmann, Tommy
Hilfiger, and Reebok, we’re inventing what’s next in post-purchase.
As a Backend Software Engineer at 8returns, you’ll own the systems that make our product fast, reliable, and scalable. From APIs
to data models to integrations, you’ll build the foundation that turns returns chaos into margin protection. If you care about
clean architecture, love shipping, and want real ownership, this is your role.
We run lean, stay profitable, and care about solving real merchant problems.
Ready to build the backbone of the future of e-commerce? Let’s talk.
What we do Join a team of passionate and hardworking entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams. What you'll do We are looking for a Senior Software Engineer FullStack to join the FIRE (FHIR & Interoperability Requirements EHR) team in the Clinical domain. As a Senior Software Engineer, your mission will be to ensure that Doctolib DE is well connected to the German digital health ecosystem and compliant with FHIR standards. You will be responsible for the interoperability of the German EHR (Electronic Health Record): connection to the Telematik-Infrastruktur (TI), electronic prescriptions (eRezept), qualified electronic signature (QES), connected medical devices (GDT), and integration of laboratory results. Your responsibilities include but are not limited to: * Build and maintain the integration with German governmental health services, ensuring other Doctolib teams can seamlessly interact with the German health system through your platform * Drive the integration of the national EHR (Electronic Health Record) into Doctolib, with a multi-country rollout approach, navigating each country's standards and technical constraints * Design, ship, and operate production-grade fullstack solutions that connect the Doctolib platform to complex healthcare infrastructure * Partner with other engineering teams to shape the architecture of Doctolib's interoperability platform * Ensure privacy, security, and compliance by design in one of healthcare's most regulated technical environments * Own performance, observability, and reliability: monitoring dashboards, SLO/SLI, and system health * Contribute to cross-functional initiatives that shape Doctolib's future interoperability strategy across Europe About our tech environment * Our solutions are built on a single, fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements. * The FIRE team works on a FullStack scope: React / TypeScript on the frontend and Kotlin on the backend. * Our broader stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. * We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here! Who you are Are you convinced that you have exactly what it takes for the position? Then we encourage you to apply. Even if you don't meet every requirement, you might be exactly the right future Doctoliber for this or other positions! Before you read on, if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. * You have 6+ years of experience as a software engineer, with strong fullstack expertise, particularly in Kotlin and React/TypeScript * You have a track record of building robust, end-to-end solutions that balance technical excellence with intuitive user experiences * You are able to design systems (system design) and make sound architectural decisions in complex environments * You understand and promote best practices related to the software development life cycle: automated testing, CI/CD, and DevOps practices (you build it, you run it) * You are curious, autonomous, and have a taste for exploring new systems : you are comfortable solving problems without complete documentation * You are at ease in complex technical environments with many external dependencies and evolving standards * You are eager to share your knowledge and help the team grow through pair programming and mentoring * You are comfortable speaking and writing in English in your day-to-day with the team, German is a plus Now, it would be fantastic if you: * Have experience with healthcare interoperability standards, particularly FHIR, HL7, or similar * Have experience integrating with governmental or regulated health systems (e.g. Telematik-Infrastruktur, eRezept, GDT) * Are familiar with the German digital health ecosystem What we offer * A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib * 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days) * Work from abroad for up to 10 days per year thanks to our flexibility days policy * Company health insurance with great supplementary benefits through our partner Allianz * Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period) * Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth * The Doctolib Parent Care program, which includes one month additional parental leave and much more * Free mental health and coaching services through our partner Moka.care * Subsidized sports membership through our partner Urban Sports Club * A flexible workplace policy offering both hybrid and office-based mode * Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit * For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support The interview process * Recruiter Interview * Feature Building Interview * System Design Interview * Behavioral Interview * Reference check * Offer! Job details * Full-time * Location: Berlin * Working mode: Hybrid * Start date: as soon as possible * Total Cash Compensation: min 65K - max 95K (including 10% performance-based bonus) I f you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.
WHAT WE DO Join a team of passionate and hardworking entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams. WHAT YOU'LL DO We are looking for a Senior AI Engineer (Python) to join the Conversational AI (CAI) team in the Practice Efficiency domain. As a Senior AI Engineer, your mission will be to build and scale a new product in the Doctolib suite: our Phone Assistant, with the vision to revolutionize access to care for patients and day-to-day practice management for practitioners. This opportunity will allow you to leverage the latest technologies in AI, NLP, and speech recognition to build delightful user experiences and scale your product to millions of users. Your responsibilities include but are not limited to: * Design, ship, and operate production-grade agentic LLM systems that improve patient-practitioner interaction and streamline healthcare workflows * Validate hypothesis with offline evaluation datasets and A/B tests on real traffic * Partner with other machine learning teams to design and improve evaluation pipelines, security/safety guardrails, and metrics * Develop and maintain core agentic capabilities, including memory, reasoning orchestration, and tool adapters, ensuring strong observability, fallback mechanisms, and fail-safe behaviors * Own performance, observability, and security: monitoring dashboards, SLO/SLI, security posture * Ensure privacy and security by design * Contribute to cross-functional initiatives that shape Doctolib's future AI platform and best practices in building agentic systems that will reinvent the work of health professionals and improve people's health ABOUT OUR TECH ENVIRONMENT * Our solutions are built on a single, fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components. * Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. * We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here! WHO YOU ARE Are you convinced that you have exactly what it takes for the position? Then we encourage you to apply. Even if you don't meet every requirement, you might be exactly the right future Doctoliber for this or other positions! Before you read on - if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. * You have 6+ years of experience as a software engineer, with significant experience using Python * You have a track record of experience with the full lifecycle of an AI product at scale, from initial evaluation and launch to iterations based on results in production * You understand and promote best practices related to the software development life cycle, such as automated testing, good use of CI/CD, and DevOps practices (you build it - you run it) * You are product-oriented and comfortable guiding your teammates to suggest tradeoffs to balance business needs with technical constraints * You are very focused on code quality and have a rigorous testing culture * You are eager to share your knowledge and help the team grow by pair programming and mentoring * You are comfortable speaking & writing in English in your day-to-day with the team Now, it would be fantastic if you: * Have experience with agentic systems in production * Have experience in the medical domain WHAT WE OFFER * A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib * 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days) * Work from abroad for up to 10 days per year thanks to our flexibility days policy * Company health insurance with great supplementary benefits through our partner Allianz * Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period) * Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth * The Doctolib Parent Care program, which includes one month additional parental leave and much more * Free mental health and coaching services through our partner Moka.care * Subsidized sports membership through our partner Urban Sports Club * A flexible workplace policy offering both hybrid and office-based mode * Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit * For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support THE INTERVIEW PROCESS * Recruiter Interview * Feature Building Interview * AI System Design Interview * Behavioral Interview * Reference check * Offer! JOB DETAILS * Full-time * Location: Berlin * Working mode: Hybrid * Start date: as soon as possible If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.
We are looking for an Engineering Manager to join the OREO (Observability Reliability Engineering Obsession) team in Platform Engineering. As an Engineering Manager, your mission will be to lead the Reliability & Observability team and drive the evolution of Doctolib's observability platform, supporting the exponential growth of Doctolib services while building and empowering a world-class SRE team. Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams. You will lead a team of Site Reliability Engineers who are responsible for shaping Doctolib's observability strategy and ensuring our platform remains reliable, debuggable, and scalable. This role sits at the intersection of people management, technical leadership, and strategic planning with a particular focus on building organizational capabilities around logging, metrics, tracing, and alerting. Your team also owns and operates critical transversal services that enable secure, scalable infrastructure management across the organization, including HashiCorp Vault for secrets management and Terraform Enterprise for infrastructure as code. Your responsibilities include but are not limited to: People Leadership: * Lead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression * Create a culture of operational excellence, continuous improvement, and psychological safety within the team * Conduct regular 1:1s, performance reviews, and career development conversations * Recruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values Technical Strategy: * Partner with SREs and senior engineers to define and evolve the observability strategy across the platform, focusing on logging, metrics, tracing, and alerting * Own the strategy and evolution of critical transversal services including HashiCorp Vault and Terraform Enterprise * Drive prioritization and roadmap planning for large-scale reliability and observability initiatives * Ensure alignment between team objectives and broader engineering and business goals * Advocate for and allocate resources toward reducing technical debt and improving developer experience Operational Excellence: * Own the team's on-call experience and contribute to the incident response processes, ensuring sustainable practices and continuous improvement * Ensure high availability and reliability of transversal services that are critical to the entire engineering organization * Lead postmortem reviews and drive systemic improvements to prevent recurring issues Cross-functional Collaboration: * Work closely with Product Managers, Engineering Managers, and architects to align observability capabilities with product and platform needs * Partner with security and infrastructure teams to evolve secrets management and IaC practices across the organization * Represent the OREO team in engineering leadership forums, architectural reviews, and strategic planning sessions * Foster strong partnerships with software engineering teams to improve instrumentation quality and adoption of observability best practices ABOUT OUR TECH ENVIRONMENT * Our solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to the country and healthcare specialty requirements. To address these challenges, we are modularizing our platform run in a distributed architecture through reusable components. * Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native. * We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here and learn about our first AI hackathon here! WHO YOU ARE Before you read on — if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply. * You have at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (preferably AWS, GCP, and/or Kubernetes-based) * You have 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams) * You have deep understanding of observability tooling and architecture (Fluent Bit, OpenTelemetry, Loki, Elasticsearch, Prometheus, Thanos, Datadog) * You have experience with infrastructure as code (Terraform, OpenTofu) and secrets management systems (Vault, AWS Secrets Manager) * You have proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions Now it would be fantastic if you: * Have experience scaling SRE or platform teams in fast-growing, high-traffic environments * Have background in designing and operating high-scale telemetry pipelines * Have hands-on experience with HashiCorp Vault and Terraform Enterprise in production environments * Have hands-on experience with backend programming languages (e.g., Go, Python, Ruby) * Have experience driving cultural and technical transformations WHAT WE OFFER * Free comprehensive health insurance for you and your children * ParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib * Free mental health and coaching services through our partner Moka.care * For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support * Work from EU countries and the UK for up to 10 days per year, thanks to our flexibility days policy * Work Council subsidy to refund part of sport club membership or creative class * Up to 14 days of RTT * A subsidy from the work council to refund part of the membership to a sport club or a creative class * Lunch voucher with Swile card THE INTERVIEW PROCESS * 30-min phone screen with a Tech Recruiter * 1h30 technical interview (SRE System Design & Architecture) * 1h15 behavioral interview (Leadership & People Management) * 1h30 Engineering Management case study (team scenarios, prioritization, and conflict resolution) * 1h manager interview with Senior Engineering Leadership * At least one reference check JOB DETAILS * Permanent position * Full-time * Berlin * Start date: as soon as possible If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability. To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of! All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.