Gym Attendant - Soho House Brighton

Soho House

The Role…  At Soho House, as a Gym Attendant you will be the welcoming face of our fitness facility and play a vital role in creating a clean, safe, and positive workout environment for our members and guests. You will play a vital role in maintaining a pristine, welcoming, and hygienic environment across the gym and all member-facing and back-of-house areas. You will work closely with the management team and facilities teams to ensure that all spaces including gym, lounge areas, washrooms, changing rooms, offices, and event areas are kept clean, stocked, and ready for use throughout the day ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Maintain cleanliness and organisation of all fitness areas, including gym floor, studio, and locker rooms.  * Replenish towels, cleaning supplies, and other amenities as needed.  * Enforce club rules and etiquette, ensuring a respectful and safe training space.  * Ensure high-touch points (e.g. door handles, counters, handrails) are regularly sanitised  * Replenish consumables such as soap, paper towels, toilet paper, and sanitising products  * Support deep cleaning and periodic maintenance tasks as scheduled or required  * Maintain equipment and cleaning products in a safe, clean, and organised condition  * Identify and report any maintenance issues, safety concerns, or low supplies to the supervisor  * Respond quickly and discreetly to spills, accidents, or urgent cleaning requests  * Adhere to all health & safety, hygiene, and COSHH regulations  * Demonstrate courtesy and professionalism when interacting with members and colleagues  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... A successful Gym Attendant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.   * Previous cleaning experience in a professional cleaning role (gym, health club, or hospitality environment preferred)  * Understanding of cleaning techniques and hygiene protocols  * Comfortable using cleaning equipment  * Reliable, self-motivated, and able to work independently  * Good time management and communication skills   * Ability to work shifts, including early mornings, evenings, weekends, and holidays   Physical Requirements:  * Must be over the age of 18 * Must be able to seize, grasp, turn and hold objects by hand  * Able to work on your feet for at least 8 hours  * Occasionally kneel, bend, crouch and climb as required    The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £14—£14 GBP

Soho House

KEY RESPONSIBILITIES * Maintain cleanliness and hygiene standards across the Gym and Wellness facilities * Conduct periodic checks and upkeep of Changing Rooms and Washrooms during operational hours * Ensure gym equipment areas, lockers, mirrors, and common spaces are maintained at all times * Replenish towels, guest supplies, toiletries, and amenities as required * Coordinate with the operational team to ensure guest readiness and smooth daily functioning * Report maintenance concerns or damages to the concerned department promptly * Follow all hygiene, safety, and operational SOPs * Support the team in maintaining a welcoming and premium environment for members and guests CANDIDATE REQUIREMENTS * Prior experience in Housekeeping or facility operations preferred * Good communication and interpersonal skills * Ability to work in rotational shifts * Positive attitude and team-oriented approach * Attention to detail and commitment towards cleanliness standards

Soho House

The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties * Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property * Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.  * Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel) * Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily * Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe * Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience * Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler * Team player with general phone etiquette and participate in Daily Shift briefings. Required Skills/Qualifications * At least 1 year of similar role or customer service / facing role * Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities. * Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with Illinois law, the salary range for this role if filled within Chicago is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $24.50—$24.50 USD