
Alan · Brussels
HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today....
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare
works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop
treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of
willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and
care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies
of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across
France, Spain, Belgium, and Canada. And beyond.
The Operations Community’s core responsibilities is to deliver at scale our insurance and health services : we build our platform
and operational capabilities and run our processes to guarantee delight and efficiency.
As we anchor our Insurance position, diversify our offering with health and well-being related services in 4 different countries
(France, Belgium, Spain and Canada), our operations are increasingly complex and our challenges ahead have never been as exciting!
Being an Ops at Alan means joining a team of 50+ talented, committed and passionate Ops across our countries, with a lot of
interactions with Engineering, Product, Care and many other teams at Alan.
We have a mix of Builder profiles, focused on (re)designing and implementing our processes and Operations Coordinators who deliver
those on a daily basis while improving them.
We want team members to deliver excellence to our companies and members and be ready to disrupt (and not only upgrade) the way we
traditionally think about insurance or healthcare services.
Want to learn more about Ops at Alan? Read how we work and hire and watch our team in action
🌍 FOR THIS ROLE, YOU NEED TO BE BASED IN FRANCE, BELGIUM OR SPAIN 🌍
The Operations Coordinator works on a specific subset of services we deliver (eg. claim reimbursement, fraud, clinic to name a
few) .
supporting internal teams (live and through documentation)
areas of improvement, internally or with our service providers
to ensure business continuity
(internally as well as externally)
efficient
Next to running and monitoring our operations, you implement continuous improvements to our processes (+-20/30% of the time). This
can be in a variety of ways, e.g. working with product teams to automate certain processes, enhancing our external communication,
auditing our processes, automating some process steps using automation tools, …
Our Operations Coordinators or Ops Runners are organized in pools (3-7 runners) who are collectively responsible for running their
Alan therapy: members can book a therapy session with psychologists. You maintain smooth relationships with our psychologists,
ensure therapy demand matches the supply and contribute to several steps of their lifecycle at Alan (hiring, onboarding,
invoicing, supporting booking management etc).
Claims: We provide a best-in-class claims experience, including our own optic care service. You treat claims and assist in
decisions regarding our coverage. Additionally, you monitor the performance of external service providers to meet SLAs & perform
quality controls. You ensure glasses get delivered on time, member satisfaction is high, our frame collection is attractive,
collaboration with opticians is smooth and efficient, ….
Fraud: We run checks on claims submitted by our members, and build new ways of preventing fraud attempts. You investigate
suspicious claims, prevent fraudulent payments or recover when we paid fraudulent claims.
Set up: We provide best-in-class experience to our Customers : a smooth on/offboarding of their employees and a seamless
invoicing or billing. To do so, we continuously control & improve the quality of our processes : ensuring we have consistent
information for invoicing, unlocking employee invite/removals in case of issue and supporting admin in case of payment issue or
bankruptcy.
Note: We look for profiles able to embrace any challenge and jump in any pool ! Depending on Alan needs (and personal interests),
an Operations Coordinator will join in a pool and can change and explore new scopes after some time. Do not hesitate to ask more
concrete examples to the Operations Team Members you’ll meet during the process so they can share about their own scope.
For this opportunity, we are aiming to hire within the A2-B1 level range.
Since the scope of our Ops Runner role is extremely varied, we are open to candidates from different backgrounds : you could be a
good fit for the Operations team at Alan if, for example, you:
Internal/ External Communications
processes, making them clear and delightful for our operators and members
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided
with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
equipment sponsorship, we want you to live where you’re the happiest.
headphones.
partners depending on your country (permanent contracts only).
if the opportunity arises.
dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their
full potential. Learn more about our coaching culture.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how
underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.
Please note that we don't sponsor Visas for the operations coordinator role.
At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste. We’re growing fast: Our community of 120 million registered users and 180,000 active partners across 20 countries, have together already saved over 500 million meals from going to waste In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards. We’re looking for an exceptional Talent Sourcer to join the Global Talent Acquisition team at Too Good To Go on a 12 month Fixed Term Contract. Are you a proactive talent hunter who loves the thrill of identifying the next generation of sales superstars? Or do you have experience in sales and love the idea of transitioning into Talent Acquisition? If so, and you speak English and German to full professional proficiency, then we’d love to hear from you! ABOUT THE ROLE We are looking for a Talent Sourcer to fuel our global growth, with a primary focus on building our entry level sales pipelines for our Berlin and London hubs. In this role, you will be the first point of contact and the face of our brand for ambitious, emerging talent. While your main playground will be European sales, you will also stretch your sourcing muscles by supporting hiring across our other global offices and occasionally supporting those hard-to-fill roles in other departments. Reporting to the Talent Acquisition Operations Manager, you will collaborate closely with a Global Talent Acquisition Team who will support you, share insights and work together as one team. CORE DUTIES * Talent Pipeline Building: Proactively source, engage, and build a diverse pipeline of high-potential, early-career sales talent. * Candidate Engagement: Craft compelling, personalised outreach strategies that make passive candidates stop and read, effectively selling our company culture and career growth opportunities. * University Partnership Coordination: Coordinate our European campus recruitment initiatives by building meaningful relationships with career centres, student groups, and key academic institutions. * Engagement Events: Develop, pilot and implement a calendar of events, ranging from external graduate fairs to in-house networking sessions, workshops, and panel discussions to drive relevant candidate interest in early careers sales roles. * Content & Marketing: Work with Talent Acquisition, Communications & Marketing colleagues to experiment with and implement creative employer branding and recruitment strategies to drive traffic and engagement to our careers site. * Collaboration & Integration: Work in partnership with Hiring Managers, local leaders and Marketing teams to ensure event themes align with business objectives and provide a high-quality candidate experience. * Data Integrity: Keep our Applicant Tracking System (ATS) meticulously updated to ensure accurate data tracking and a seamless candidate experience. ABOUT YOU & WHAT YOU'LL BRING This is an early-career role, and we are fully ready to invest in your training, mentor you, and support you through a steep (but exciting!) learning curve. As such, there isn’t a "perfect candidate" on paper. The requirement for this role is that you have full professional proficiency in both German and English (written and spoken). Beyond that, we are looking for a unique mix of energy, organisation, and curiosity. You might be the perfect person for this role if you one of these profiles describes you: * The Up-and-Coming Sourcer: You already have some experience in recruitment or sourcing (agency or in-house). You know how to hunt for talent, especially in early careers, but you’re excited to step away from just sending LinkedIn messages and want to learn how to run live events and build campus partnerships. * The Sales Professional Looking for a Pivot: You have a background in sales (B2B, tech, or recruitment agency sales) and love the thrill of the chase, but you want to pivot your career into Talent Acquisition. You already understand the sales mindset, making you perfect for finding our future sales stars. * The Event Coordinator Ready for a New Challenge: You have experience organising, planning, and hosting events, but not necessarily in a HR or recruitment context. You are incredibly organised, a confident public speaker, and want to apply those skills to building a global talent community. Core Traits We Are Looking For: * A Fearless Communicator: You genuinely love talking to people, building relationships, and being the energetic face of our company at a university fair or on a video call. * A Growth Mindset: You are comfortable with ambiguity, excited by the idea of trying new things, and ready to learn fast. * Strong Organisational Skills: Between managing spreadsheets for event logistics and keeping candidate profiles updated in an ATS, you’ll need to be someone who naturally stays on top of the details. OUR VALUES: * We Win Together * We Raise the Bar * We Keep It Simple * We Build A Legacy * We Care WHAT WE OFFER * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role. * Working alongside an international community of users, partners and 1,400+ colleagues across 20 countries that are on the same important mission. * Personal and professional development opportunities in a fast-paced scale-up environment. * An inclusive company culture where you can bring your authentic self to work * A strong, values-driven team culture where we celebrate successes and socialise with colleagues who care to offer BENEFITS * WORK FLEXIBLY: * Enjoy hybrid working from our great offices, at home or abroad. * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans (subject to country of employment). * Additional days off for significant life events * CELEBRATE & SOCIALISE * Regular social events like summer and winter parties. * Coffee, snacks and fully-equipped kitchens. * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups HOW TO APPLY * We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go. * Submit your CV and Cover letter in English. * Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging. A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.
At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste. We’re growing fast: Our community of 120 million registered users and 180,000 active partners across 20 countries, have together already saved over 500 million meals from going to waste In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards. We’re looking for an exceptional Talent Sourcer to join the Global Talent Acquisition team at Too Good To Go on a 12 month Fixed Term Contract. Are you a proactive talent hunter who loves the thrill of identifying the next generation of sales superstars? Or do you have experience in sales and love the idea of transitioning into Talent Acquisition? If so, and you speak English and German to full professional proficiency, then we’d love to hear from you! ABOUT THE ROLE We are looking for a Talent Sourcer to fuel our global growth, with a primary focus on building our entry level sales pipelines for our Berlin and London hubs. In this role, you will be the first point of contact and the face of our brand for ambitious, emerging talent. While your main playground will be European sales, you will also stretch your sourcing muscles by supporting hiring across our other global offices and occasionally supporting those hard-to-fill roles in other departments. Reporting to the Talent Acquisition Operations Manager, you will collaborate closely with a Global Talent Acquisition Team who will support you, share insights and work together as one team. CORE DUTIES * Talent Pipeline Building: Proactively source, engage, and build a diverse pipeline of high-potential, early-career sales talent. * Candidate Engagement: Craft compelling, personalised outreach strategies that make passive candidates stop and read, effectively selling our company culture and career growth opportunities. * University Partnership Coordination: Coordinate our European campus recruitment initiatives by building meaningful relationships with career centres, student groups, and key academic institutions. * Engagement Events: Develop, pilot and implement a calendar of events, ranging from external graduate fairs to in-house networking sessions, workshops, and panel discussions to drive relevant candidate interest in early careers sales roles. * Content & Marketing: Work with Talent Acquisition, Communications & Marketing colleagues to experiment with and implement creative employer branding and recruitment strategies to drive traffic and engagement to our careers site. * Collaboration & Integration: Work in partnership with Hiring Managers, local leaders and Marketing teams to ensure event themes align with business objectives and provide a high-quality candidate experience. * Data Integrity: Keep our Applicant Tracking System (ATS) meticulously updated to ensure accurate data tracking and a seamless candidate experience. ABOUT YOU & WHAT YOU'LL BRING This is an early-career role, and we are fully ready to invest in your training, mentor you, and support you through a steep (but exciting!) learning curve. As such, there isn’t a "perfect candidate" on paper. The requirement for this role is that you have full professional proficiency in both German and English (written and spoken). Beyond that, we are looking for a unique mix of energy, organisation, and curiosity. You might be the perfect person for this role if you one of these profiles describes you: * The Up-and-Coming Sourcer: You already have some experience in recruitment or sourcing (agency or in-house). You know how to hunt for talent, especially in early careers, but you’re excited to step away from just sending LinkedIn messages and want to learn how to run live events and build campus partnerships. * The Sales Professional Looking for a Pivot: You have a background in sales (B2B, tech, or recruitment agency sales) and love the thrill of the chase, but you want to pivot your career into Talent Acquisition. You already understand the sales mindset, making you perfect for finding our future sales stars. * The Event Coordinator Ready for a New Challenge: You have experience organising, planning, and hosting events, but not necessarily in a HR or recruitment context. You are incredibly organised, a confident public speaker, and want to apply those skills to building a global talent community. Core Traits We Are Looking For: * A Fearless Communicator: You genuinely love talking to people, building relationships, and being the energetic face of our company at a university fair or on a video call. * A Growth Mindset: You are comfortable with ambiguity, excited by the idea of trying new things, and ready to learn fast. * Strong Organisational Skills: Between managing spreadsheets for event logistics and keeping candidate profiles updated in an ATS, you’ll need to be someone who naturally stays on top of the details. OUR VALUES: * We Win Together * We Raise the Bar * We Keep It Simple * We Build A Legacy * We Care WHAT WE OFFER * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role. * Working alongside an international community of users, partners and 1,400+ colleagues across 20 countries that are on the same important mission. * Personal and professional development opportunities in a fast-paced scale-up environment. * An inclusive company culture where you can bring your authentic self to work * A strong, values-driven team culture where we celebrate successes and socialise with colleagues who care to offer BENEFITS * WORK FLEXIBLY: * Enjoy hybrid working from our great offices, at home or abroad. * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans (subject to country of employment). * Additional days off for significant life events * CELEBRATE & SOCIALISE * Regular social events like summer and winter parties. * Coffee, snacks and fully-equipped kitchens. * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups HOW TO APPLY * We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go. * Submit your CV and Cover letter in English. * Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging. A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.
About Global Commissioning Global Commissioning are a specialised consultancy delivering world-class Commissioning Agent, Management, MEP Validation, and Specialist Electrical Services to the global data centre industry. We are experts in commissioning and optimising Hyperscale and COLO/IBX data centres, with extensive experience in process facilities, HV commissioning, and mission-critical infrastructure. Our strength lies in collaboration, we take an integrated approach to project delivery, ensuring safety, efficiency, and performance excellence. With a proven track record in delivering complex, high-stakes projects, we are your trusted partner for data centre commissioning and operational readiness. We operate with full tax and visa compliance in all regions where we work, ensuring seamless project execution and adherence to local regulations. With offices across EMEA, we are strategically positioned to support your business wherever you need us. Role Overview The Lead Commissioning Authority (Lead CxA) oversees and ensures the safe, reliable, and compliant commissioning of mechanical and electrical systems, building control and monitoring systems and critical infrastructure—primarily within mission-critical facilities such as data centres. This role ensures that all building systems perform according to design intent, owner’s requirements, industry standards, and operational needs. The Lead CxA leads commissioning delivery across multiple projects, provides technical oversight during all construction phases, and ensures a seamless transition from equipment delivery, through to construction and to live commissioning. Drawing from strong MEP, commissioning, and quality-assurance experience, the Lead CxA acts as a trusted advisor to clients, design teams, and contractors. Key Responsibilities Commissioning Leadership & Delivery Lead and manage commissioning processes from pre-design through post-occupancy, ensuring compliance with Owner’s Project Requirements (OPR), Basis of Design (BOD) and design specifications. Oversee functional performance testing for all mechanical, electrical, building control and monitoring systems and life safety systems. Review design documents, submittals, and shop drawings to ensure alignment with commissioning requirements. Develop commissioning strategies, programs, method statements, test scripts, and final reports. Conduct site surveys, progress inspections, and quality audits, reporting findings to project stakeholders. Client & Stakeholder Coordination Act as the primary commissioning interface for clients, general contractors, and design teams. Lead commissioning meetings, workshops, and integrated system testing (IST) coordination sessions. Build strong relationships and ensure clear communication regarding commissioning progress, issues, and risks. Team Management & Oversight Provide technical leadership to Commissioning Engineers and Managers and SME’s (Subject Matter Experts). Mentor and develop junior members of the commissioning team. Ensure all team members are competent, trained, and aligned with quality and safety standards. Quality Assurance & Compliance Ensure commissioning is performed in accordance with statutory, industry, and project-specific standards. Review installation quality and verify that systems are installed and tested to design intent. Implement lessons-learned processes and continuous improvement initiatives across projects. Health & Safety Drive a strong safety culture and always ensure strict adherence to site health and safety protocols. Qualifications Trade apprenticeship or relevant electrical/mechanical engineering qualification. CSCS / Safe Pass / ECS / SMSTS certification – essential. BEng (Hons) in Mechanical, Electrical, or Building Services Engineering Project management qualification (e.g., Prince2) – advantageous. Skills & Experience Extensive commissioning experience in mission-critical environments (data centres essential). Ideally 4-6 years’ technical experience in design, installation, and commissioning of MEP systems. Strong stakeholder management in term of leading and managing in person meeting with the clients and vendors. Strong understanding of commissioning processes, integrated system testing, and quality assurance. Ability to develop high-quality commissioning documentation: plans, scripts, checklists, and reports. Excellent client-facing skills with the ability to influence and drive decisions. Proficient with Microsoft Office and commissioning management tools. Why Join Us? Be part of a growing consultancy making a global impact in mission-critical industries. Work closely with senior leaders and gain exposure to high-profile international projects. A chance to grow your career in a role that mixes creativity, strategy, and delivery