
Stripe · CDMX
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ...
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the
most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission
is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented
opportunity to put the global economy within everyone's reach while doing the most important work of your career.
In this role, you'll report into the Employee Onboarding and Engagement team, a high-impact sub-function of the Talent and
Development organization. Our mission is to deliver outstanding learning experiences that integrate new Stripes into our culture
and mission. This role will own the Mexico City onboarding program and support multiple employee programs within Stripe's People
team.
As the CDMX Talent and Development facilitator, you will play a vital role in delivering outstanding learning experiences for
Stripes in CDMX. This role requires extensive facilitation and program management expertise. The ideal candidate is a proactive
self-starter with experience across facilitation, content design, program implementation, effective stakeholder engagement, and
operations.
This is a unique opportunity to bring to life Stripe's talent strategy in CDMX, serving as a vital bridge between multiple global
programs and local implementation.
Facilitation
Monday–Wednesday, 7:30 am–5:30 pm • Apply effective facilitation techniques for groups of varying sizes to foster an
interactive and inclusive learning environment
all-Stripe and manager development skill-building workshops as needed (virtual or in-person)
leadership judgment, supporting both small and large group facilitation and quarterly refreshers
Content development
content lands effectively
feedback and reflecting Stripe's current strategy
Program implementation
improvement to program leads • Collaborate with global facilitator team members and cross-team program managers to stay aligned
and share learnings across regions
Employee engagement
group sessions that guide employees and managers toward the right internal channels for raising issues
and teams
community-building activities
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you
are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
programs
backgrounds
ABOUT BARINGA Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. OUR LEARNING AND DEVELOPMENT TEAM ARE LOOKING FOR AN EXPERIENCED L&D ADVISOR TO JOIN THE TEAM. This is a brilliant opportunity to join a high-performing L&D team at the heart of how Baringa grows its people and delivers impact. As part of L&D Operations, you’ll play a critical role in enabling high-quality learning delivery at scale. You’ll ensure our learning offer runs smoothly, support excellent learner experiences, and take ownership of key operational processes and programme delivery. This role is ideal for someone with strong operational foundations who thrives in a fast-paced environment, enjoys working across multiple priorities, and is ready to step into greater ownership, responsibility and impact. WHAT YOU WILL BE DOING * Act as a trusted L&D point of contact, managing the inbox, triaging queries and ensuring consistent, high-quality support across learners, facilitators and stakeholders * Own end-to-end coordination of the learning curriculum, ensuring sessions are seamlessly scheduled, communicated and delivered to a high standard * Produce and interpret reporting and insights (e.g. attendance, utilisation, risks), using data to spot trends, inform decisions and drive improvements * Establish clear tracking and governance across learning activity, leveraging data and tools to proactively manage risks and optimise delivery * Lead learning logistics end-to-end, creating efficient, scalable approaches to delivering sessions across venues, materials and communications * Provide in-session support, partnering with facilitators to deliver a high-quality learner experience * Own operational delivery across core programmes and workstreams, collaborating closely with Learning Specialists and stakeholders to ensure alignment and quality * Take ownership of day-to-day operations, identifying risks early and solving problems to maintain smooth delivery * Drive continuous improvement across processes, tools and ways of working, embedding automation, AI and best practice to increase efficiency and scalability * Partner closely with Learning Technology to explore and implement new capabilities, improving systems, automation and overall user experience * Support and coach team members, sharing knowledge, building capability and contributing to a high-performing team culture YOUR SKILLS AND EXPERIENCE * Strong organisational and planning skills, managing multiple priorities and delivering to deadlines with minimal supervision * High attention to detail, with clear accountability for data, reporting accuracy and delivery quality * Confident verbal and written communicator, engaging stakeholders effectively and representing L&D with credibility * Proactive and solutions-focused, identifying issues early and taking ownership to resolve them * Confident across Microsoft Office (Outlook, Excel, PowerPoint, Word) and LMS platforms (e.g. Docebo) * Experience owning and improving operational processes, programmes and delivery * Thrives in fast-paced environments, adapting quickly to changing priorities * Digital and AI mindset, actively using new technologies to streamline processes, automate tasks and improve ways of working WHAT A CAREER AT BARINGA WILL GIVE YOU PUTTING PEOPLE FIRST. BARINGA IS A PEOPLE FIRST COMPANY AND WELLBEING IS AT THE FOREFRONT OF OUR CULTURE. WE RECOGNISE THE IMPORTANCE OF WORK-LIFE BALANCE AND FLEXIBLE WORKING AND PROVIDE OUR STAFF AMAZING BENEFITS. SOME OF THESE BENEFITS INCLUDE: * Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. * Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. * Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. * Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. * Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success. DIVERSITY AND INCLUSION We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. AN AWARD-WINNING WORKPLACE You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this. USING BUSINESS AS A FORCE FOR GOOD. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com
YOUR PURPOSE AT STANLEY/STELLA As Learning & Development Lead, your mission is to shape and drive Stanley/Stella's learning and development strategy, ensuring our people, leaders and future talents have the capabilities needed to support our growth ambitions and transformation journey. You will design and implement a modern and impactful learning ecosystem that combines leadership development, career growth, capability building and knowledge sharing across the organisation. A key part of the role is the development of the Stanley/Stella Academy, creating scalable learning experiences that support employee development, leadership effectiveness, business performance and long-term succession readiness. Working closely with business leaders and HR stakeholders, you will ensure learning remains a strategic lever to support organisational transformation, strengthen our culture and prepare Stanley/Stella for the future. YOUR ROLE AND IMPACT Learning Strategy & Capability Development • Define and implement Stanley/Stella's learning and development strategy, aligned with business priorities and future capability needs. • Ensure learning initiatives support major business transformations, organisational changes and the adoption of new processes, systems and ways of working. • Promote a blended learning approach combining experiential learning, peer learning, coaching, digital learning and classroom training, in line with the 70/20/10 learning philosophy. • Build a comprehensive learning framework covering the entire employee lifecycle, from onboarding to leadership development, career growth, talent acceleration and succession readiness. • Establish learning governance, methodologies and processes that ensure consistency, scalability and business impact. Stanley/Stella Academy • Lead the design, deployment and continuous evolution of the Stanley/Stella Academy. • Create engaging learning journeys, curricula and development pathways for employees, managers and future leaders. • Ensure learning content remains relevant, modern and aligned with business priorities. • Develop scalable programmes that strengthen organisational capabilities and support long-term growth. Learning Experience & Digital Learning • Lead the continuous development and optimisation of the Learning Management System (LMS). • Ensure a seamless, engaging and user-friendly learning experience that drives adoption and knowledge retention. • Explore innovative learning technologies, tools and best practices to continuously enhance learning effectiveness. • Monitor learning participation, engagement and effectiveness through meaningful KPIs and reporting. Commercial & Dealer Capability Development • Partner with Business Unit leaders to design learning solutions that support commercial performance and business growth. • Develop content and programmes that strengthen sales capabilities and customer engagement. • In a second phase, design and implement dedicated learning journeys for Stanley/Stella Official Dealers, reinforcing product knowledge, commercial expertise and alignment with the Stanley/Stella brand experience. • Ensure dealers become strong ambassadors of the brand and its values. Facilitation & Knowledge Sharing • Deliver selected learning initiatives directly as trainer or facilitator. • Develop a network of internal facilitators and subject-matter experts capable of deploying learning programmes across functions, countries and languages. • Promote a culture of continuous learning, feedback and knowledge sharing throughout the organisation. • Support leaders in developing coaching and people development capabilities. Partnerships, Budget & Performance Management • Build and maintain strong relationships with external learning partners, content providers and digital learning platforms. • Evaluate and select learning solutions, methodologies and tools that support business needs. • Define and manage the learning and development budget. • Establish KPIs, dashboards and success measures to demonstrate learning impact and return on investment. • Continuously assess and improve programme effectiveness through data, feedback and business outcomes. ABOUT YOU * University degree in Human Resources, Learning & Development, Psychology, Education, Business or a related field. * Minimum 7 years of experience in Learning & Development, Talent Development or a related field. * Proven experience designing and implementing learning strategies and development programmes in a dynamic and evolving environment. * Experience building learning academies, frameworks or capability development programmes is a strong asset. * Strong understanding of adult learning principles, blended learning methodologies and leadership development. * Experience working with Learning Management Systems and digital learning solutions. * Ability to translate business priorities into impactful learning initiatives. * Strong project management and stakeholder management capabilities. * Experience working in an international and multicultural environment is a plus. * Fluent in English, with a strong command of French. Additional languages are considered an asset. Leadership & Personal Skills * Strong communication, presentation and facilitation skills. * Business-oriented mindset with the ability to connect learning to performance and organisational objectives. * Highly collaborative and able to influence stakeholders at all levels. * Creative and innovative in designing engaging learning experiences. * Structured and process-oriented, while maintaining a pragmatic approach. * Strong listening skills and genuine curiosity.
Your Mission Should You Choose To Accept It: As our Regional Trainer Specialist (Iberia), you are the driving force behind learning, development, and capability building across our hubs. Acting as our learning ambassador, you deliver impactful onboarding and training experiences while embedding a culture of continuous learning in our operations. You combine hands-on training delivery with real-time coaching on the floor, ensuring that learning doesn’t stop in the classroom but translates into everyday excellence. From product knowledge (Stay, F&B, Membership) to leadership development, you empower our teams and leaders to elevate performance and create exceptional guest experiences. You thrive on bringing people together, inspiring growth, and turning business needs into meaningful learning journeys. By partnering with General Managers, Regional Directors of Operations, and People teams, you identify development opportunities and help shape the future of our talent across Iberia. In Case You Do Not Know Who We Are (ahem): Redefining hybrid hospitality since 2012, The Social Hub sets standards on a global scale. Offering a community-driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym, rooftop bar facilities, and coworking & membership for every demographic, the company’s success is unprecedented. With 22 hotels in 8 countries, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn, and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone. What You'll Do: * You’ll deliver engaging onboarding programs and training sessions (in-person & virtual) across Iberia, covering skills, behaviors, and product knowledge (Stay, F&B, Membership). * You’ll localize learning content, ensuring it reflects regional culture and operational needs while maintaining The Social Hub's standards. * You’ll coach leaders on the floor, observing performance in real time and providing structured feedback to embed learning into daily practice. * You’ll partner with General Managers, Regional Directors of Operations, and People Partners to identify development needs and drive leadership capability. * You’ll act as a trusted advisor to operational leaders, translating business priorities into targeted learning and development initiatives. * You’ll coordinate local training partners and develop in-house trainers to scale learning impact across hubs. * You’ll track and evaluate training effectiveness using performance data, guest feedback, and audits, continuously improving learning programs. Who You Are: * You bring solid experience in hospitality operations (4*/5* lifestyle brands or similar), across departments such as Front Office, Rooms, Food & Beverage, Marketing & Events, or Membership. * You have experience delivering and/or facilitating training programs, ideally including onboarding. * You’re a natural facilitator with the ability to engage diverse audiences and create impactful learning experiences. * You combine strong interpersonal skills with a coaching mindset—you listen, observe, challenge, and support growth. * You’re highly organized and comfortable coordinating multiple learning initiatives and stakeholders. You thrive in a fast-paced, multicultural environment and enjoy collaborating with cross-functional teams. * You’re creative, detail-oriented, and passionate about learning design and delivery. * You’re digitally savvy, ideally with experience using Learning Management System platforms or intranet tools. * You are fluent in English and Spanish (required). You are eligible to work in Spain and willing to be based in Barcelona with frequent regional travel. What Do We Offer You: * The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities * We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future * The chance to learn and grow in your role with the potential for future growth * Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family! * The freedom to work remotely or to come to the office – whatever suits you best! * A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff Where people come together, committed to providing the best space, experience, and co-working space for our community and even more so, the people who work for The Social Hub. With everything from mental health support to leadership training and more, we are here to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics are what make us different, so come as you are.