
SoSafe · Cologne
SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by prov...
SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform
triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection.
Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. — we invite you to be part of the solution!
The Role
We are looking for an experienced, high-energy SDR Team Lead for our DACH market who has a proven track record of managing,
coaching, and developing high-performing outbound teams.
As a hands-on leader, you will focus on growing your team's skills and commercial experience. You will manage a team of 8–10 SDRs,
bringing established coaching frameworks to elevate their day-to-day execution and ensure they have the training, support, and
mentorship required to consistently deliver high-quality pipeline.
methodology to run daily call reviews, lead objection-handling workshops, and continuously refine DACH-specific messaging to
help reps increase their weekly Open Handover Cases (OHCs).
high-quality, targeted outreach that converts into sustainable business growth.
be on empowering your SDRs to navigate challenges independently, helping them build long-term professional skills and progress
in their sales careers.
technology to automate repetitive tasks, allowing them to focus on high-quality, personalized execution.
loop regarding lead quality, discovery depth, and handoff efficiency to maintain a "One Team" culture.
environment. You bring proven experience in hiring, managing, and retaining top talent.
know how to break down a sales call, identify a behavioral bottleneck, and run targeted coaching sessions that result in
measurable improvement.
by the skill growth, confidence, and collective output of your reps.
compliance standards (e.g., GDPR implications on outreach). Native or business-fluent German is required.
motivated through high-rejection outbound cycles.
What Will Make You Successful Here (GTM Attributes)
empty activity metrics.
challenge old ways of prospecting constructively.
manual workflows if technology can do it better.
constructive honesty rather than defensive posturing.
What we offer
sample—you’ll learn more during the interview process.
About Us
At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the
fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people
against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of
defence.
Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking
for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us.
If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the
place for you!
BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! About the role At Tandem Health, we’re building a clinician copilot that gives healthcare professionals more time for what matters most: patient care. As a Sales Development Representative (SDR), you will be responsible for creating new business opportunities by identifying, engaging, and qualifying potential customers across the DACH region. You are the first point of contact between Tandem and prospective healthcare providers and play a critical role in building our commercial pipeline. You will work closely with Account Executives, Marketing, and Leadership to generate qualified meetings, uncover customer challenges, and help accelerate Tandem’s growth across Germany, Austria, and Switzerland. This role is ideal for ambitious individuals looking to build a career in SaaS and healthcare technology sales, with a clear pathway into Account Executive, Business Development, or Sales Leadership roles as the company scales. What you will do * Proactively identify and engage potential customers through outbound prospecting activities including cold calling, email outreach, LinkedIn engagement, and targeted account research. * Build and manage a pipeline of healthcare providers, medical practices, clinics, and healthcare organizations within your assigned territory. * Qualify prospective customers by understanding their workflows, challenges, and current administrative processes. * Schedule high-quality discovery meetings and product demonstrations for Account Executives. * Maintain accurate activity tracking and pipeline hygiene within CRM systems. * Collaborate closely with Marketing and Sales teams to improve messaging, outreach strategies, and territory planning. * Gather market intelligence and customer feedback to help refine Tandem’s go-to-market strategy. * Represent Tandem professionally as the first commercial touchpoint for prospective customers. What Success Looks Like * Consistently generating qualified sales opportunities for the commercial team. * Building a strong pipeline within your assigned territory. * Achieving outbound activity and meeting-generation targets. * Creating positive first impressions that reflect Tandem’s mission and values. * Developing a deep understanding of the healthcare market and customer needs. What you bring * Initial experience in sales, business development, customer success, recruitment, hospitality, healthcare, or another customer-facing environment. * Strong communication skills and confidence engaging with decision-makers over phone, email, and video meetings. * High levels of resilience, curiosity, and self-motivation. * A structured approach to managing outreach activities and follow-up processes. * Interest in healthcare, digital health, SaaS, or technology-driven innovation. * A growth mindset and willingness to learn in a fast-paced environment. * Native-level German and professional English proficiency. Bonus points * Experience in outbound sales, lead generation, cold calling, or appointment setting. * Experience working with healthcare providers, medical practices, clinics, or healthcare software. * Familiarity with CRM platforms such as HubSpot or Salesforce. * Previous experience in SaaS, digital health, medtech, or startup environments. * Experience working in a high-growth company with ambitious commercial targets. Location While we believe great ideas thrive through in-person collaboration, this role offers the flexibility to work remotely, with occasional travel to our Munich office. Career Progression As Tandem continues to expand across Europe, high-performing SDRs will have opportunities to take on additional responsibilities and grow their careers alongside the company. How to Apply We adopt a continuous selection process, so please make sure to apply with your CV in English. Our interview process consists of 4 stages: 1. Screening interview with Talent Acquisition 2. First interview with our Sales team member 3. Second interview with our Country Director for Germany 4. Working Day - Join us in the Munich office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.
📍 Köln | Vollzeit | Office-first TEAM Unser Sales Development Team ist der Ausgangspunkt unserer Vertriebsstrategie und schafft neue Geschäftsmöglichkeiten für tausende kleine Unternehmen in ganz Europa. Als erster SDR Team Lead in unserem neuen Kölner Büro baust du unsere Outbound-Organisation für den deutschen Markt aktiv mit auf, entwickelst dein Team weiter und prägst die Art und Weise, wie wir nachhaltig wachsen. Wenn du gerne Menschen entwickelst, Verantwortung übernimmst und Freude daran hast, etwas Neues aufzubauen, bist du hier genau richtig. WAS DU BEI UNS MACHST * Führst und entwickelst ein Team von Sales Development Representatives durch regelmäßiges Coaching, Pipeline Reviews und Daily Stand-ups * Steigerst die Performance des Teams durch praxisnahes Coaching in den Bereichen Cold Calling, Prospecting und Einwandbehandlung * Entwickelst gemeinsam mit dem Sales Leadership Zielkunden, Gebietsstrategien und Outbound-Ansätze weiter * Optimierst kontinuierlich Gesprächsleitfäden, Outbound-Sequenzen und Prospecting-Prozesse anhand von Daten und Team-Feedback * Begleitest den Aufbau des Teams in Köln durch Recruiting, Onboarding und die Weiterentwicklung neuer SDRs DU PASST GUT ZU UNS, WENN... * Du bereits Erfahrung im Outbound Sales gesammelt hast und dich mit Cold Calling, Prospecting und Einwandbehandlung bestens auskennst. * Du erste Erfahrung in der Führung oder im Coaching von Vertriebsteams mitbringst und andere Menschen gerne weiterentwickelst. * Du Freude daran hast, neue Prozesse aufzubauen und Strukturen in einem wachsenden Umfeld mitzugestalten. * Du datenbasiert arbeitest und Vertriebsergebnisse analysierst, um Performance kontinuierlich zu verbessern. * Du Deutsch auf muttersprachlichem oder verhandlungssicherem Niveau sprichst und sicher auf Englisch kommunizierst. * Du eigenverantwortlich arbeitest und gleichzeitig gerne mit internationalen Teams und Stakeholdern zusammenarbeitest. 💥 WARUM SUMUP? 🌍 Gestalte unseren Ausbau in Deutschland aktiv mit Übernimm eine Schlüsselrolle beim Aufbau unseres neuen Standorts in Köln und präge die Zukunft unseres SDR-Teams. 🚀 Virtual Stock Option Programme Profitiere direkt vom langfristigen Erfolg von SumUp. 📚 2.000 € jährliches Learning & Development Budget Nutze dein persönliches Budget für Weiterbildungen, Konferenzen oder Trainings. 🏖️ Zeit zum Abschalten Freu dich auf 28 Urlaubstage, zusätzliche freie Tage sowie unser Break4me Sabbatical nach drei Jahren. 🚗 Attraktive Benefits Profitiere von Mobilitätszuschüssen, Urban Sports Club, betrieblicher Altersvorsorge und exklusiven Corporate Benefits. 🌈 Internationales Arbeitsumfeld Arbeite mit Kolleg:innen aus über 90 Nationen in einer Kultur, die auf Eigenverantwortung, Zusammenarbeit und kontinuierliches Lernen setzt. 🔗 Mitarbeitende werben Mitarbeitende Empfiehl großartige Talente und sichere dir attraktive Prämien. Be empowered to do more that matters. Bei SumUp unterstützen wir kleine Unternehmen weltweit mit einfachen und bezahlbaren Lösungen, die ihnen helfen, erfolgreich zu wachsen. Heute vertrauen mehr als 4 Millionen Unternehmen in 37 Märkten auf SumUp als Partner für Zahlungen, Finanzlösungen und Kundenmanagement. Unser Team besteht aus über 3.000 SumUppern aus mehr als 90 Nationen. Gemeinsam schaffen wir ein Arbeitsumfeld, das von Zusammenarbeit, Vielfalt und kontinuierlichem Lernen geprägt ist. Unterschiedliche Perspektiven machen uns stärker und helfen uns dabei, Innovationen für Millionen kleiner Unternehmen weltweit voranzutreiben. SumUp ist ein Arbeitgeber der Chancengleichheit. Wir treffen Personalentscheidungen unabhängig von ethnischer Herkunft, Hautfarbe, Religion, Geschlecht, Geschlechtsidentität, sexueller Orientierung, Behinderung, Alter oder anderen gesetzlich geschützten Merkmalen. Wir setzen uns für ein respektvolles und sicheres Arbeitsumfeld ein, in dem jede Person willkommen ist. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. — we invite you to be part of the solution! As the Director of Sales Development, you will be the driving force behind our global SDR organization. Reporting directly to the (S)VP GTM Operations, you will lead a critical pillar of our Go-To-Market engine. We are looking for an independent, high-energy leader who comes from an environment where outbound generation is done exceptionally well. You will not only manage the team but redefine how we generate pipeline by bringing an entrepreneurial mindset, fresh ideas, and pioneering new AI-driven approaches to outbound sales. Here's how you'll make a difference: * Strategic SDR Leadership: Take full ownership of the SDR function, bringing best-in-class strategies from top-performing organizations to elevate our pipeline generation engine. * Entrepreneurial Growth Engine: Approach the SDR function with an entrepreneurial mindset, holding programs accountable to efficient acquisition and sustainable business growth. You will apply a pragmatic lens to pipeline generation, ensuring our strategy directly supports the broader commercial goals. * Team Enablement, Coaching & Mentorship: Inspire, coach, and develop your team of SDRs and SDR Managers. A critical component of this role will be mentoring your team leads, equipping them with the leadership and coaching skills they need to drive their own teams' success. Foster a culture of high energy and grit where the team stays resilient through obstacles and leans into change. * AI-Driven Innovation: The SDR function is rapidly evolving due to AI. You will act as a pioneer, remaining open-minded to emerging technologies and actively experimenting with new AI-augmented workflows to increase top-of-funnel efficiency and quality. * Operational Impact: Continuously problem-solve and strategically prioritize results over activity. You will cut through complexity to deliver measurable business outcomes, translating strategy into high-impact pipeline generation. * Proactive Alignment: Act as a proactive, independent leader who naturally aligns teams across Marketing, Sales, and GTM Operations to ensure a seamless transition from top-of-funnel engagement to Account Executive handoff. What makes you a great fit: * SDR Leadership & Managing Managers: A proven track record of managing and scaling high-performing SDR teams within a business where outbound pipeline generation is a recognized strength. Crucially, you must have proven experience managing and developing managers, empowering them to effectively lead and coach their respective teams. * Commercial Drive: You bring an entrepreneurial and pragmatic attitude to the function, highly focused on scalable business growth and measurable ROI. * Technological Edge: Open-minded about AI and modern tech tools. You don't just ask how to do things faster; you think in first principles about how work should be done and question whether manual processes should exist at all. * Independent Problem Solver: You are an autonomous leader who doesn't need a perfect brief to get started. You proactively identify bottlenecks, design solutions, and implement them. * Inspiring & High-Energy Leader: You possess a contagious energy that aligns and motivates others. You have the grit to persist through genuine obstacles and find a way when there isn't an obvious path. * Clear Communicator: Whether it's a quick message or an executive presentation, your communication is punchy, structured, and leads with the "why". What Will Make You Successful Here * Growth Mindset: You own setbacks, learn from failure, and act on feedback. You don't wait for permission to improve. * Curiosity: You have an intrinsic drive to learn beyond your own desk, constantly challenging the status quo constructively and asking better questions than most. * Operational Impact: You are a convergent thinker. You find solutions, have the courage to stop things that aren't working, and measure success by business outcomes. * Grit: You work hard to win. You set ambitious goals, persist through real obstacles, and stay to fight when things get difficult. * Technological Edge: You are a tech pioneer. You actively use AI to fundamentally change how work is done, experimenting ahead of trends rather than reacting to them. * Respectful Collaboration: You lead with empathy and professional maturity, offering constructive honesty and valuing diverse perspectives to sharpen our collective thinking. What we offer * Work/Life balance: Flexible hours * Wellbeing and financial support: Access to Open Up, corporate discounts * Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups * And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ *Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample—you’ll learn more during the interview process. About Us At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us. If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!